User Manual

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6. Troubleshooting
XXX
%COLOR% Image Drum
Life, %PAGES% Pages Left.
Search keyword: P40936
- Lights up The image drum indicated on the screen reaches its lifetime.
The number of pages you can print is displayed in "%PAGES%".
XXX
%COLOR% Image Drum
Life, Print Quality Not
Guaranteed.
Search keyword: P40936
- Lights up The image drum indicated on the screen reaches its lifetime.
Replace the image drum with a new one.
The print quality is not guaranteed.
XXX
%TRAY% Empty
- Lights up No paper is loaded in the indicated tray.
Load paper.
Other trays are available.
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File System is Full
- Lights up Memory in the file system is full.
Delete unnecessary files.
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File System is Write
Protected
- Lights up The file you are trying to write is write-protected.
Contact the printer administrator.
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File Erasing
- Lights up Stored document files are being deleted.
Wait for a while.
Deleting data - Lights up This machine ran out of color toner. Color print data is being
deleted.
Wait for a while.
XXX
Deleting data
- Lights up Deleting data stored in private printing.
Wait for a while.
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Erased Data Full
- Lights up Files supposed to be deleted are full. Erase the files.
XXX
Wait Timeout is Disabled
- Lights up Wait Timeout is disabled.
XXX
Job Log Buffer Full(Delete
old logs)
- - Old job logs were deleted, because job log buffer was full.
XXX
NFC Unit Error. NFC
function is not available.
Press ONLINE Button
- - There is something wrong in the NFC unit.
Functions related to the NFC are not available.
Turn off the machine, and then back on.
If the same error occurs, contact your dealer. To hide this
message, select [Admin Setup] > [Others Setup] > [NFC Setup],
and then select [Disable].
XXX
USB Hub Unsupported
Please detach it
- - A USB hub is connected. Remove the USB hub.
This machine does not support USB hub.
XXX
Unsupported USB Device
Detected
Please detach it
- - An unsupported USB device is connected.
Remove the USB device.
Message Error
code
Indicato
r
Cause/Solution
XXX
Incompatible USB device
connected
Please detach it
- - An unsupported USB device is connected.
Remove the USB device.
XXX
No communication with the
SNTP server.
- - Obtaining current time from the SNTP server failed.
Check the server or network connection.
XXX
Getting target IP failed.
Please check DHCP
settings.
- - The DHCP server cannot be detected.
Check the network connection.
XXX
Collate Fail:Too Many
Pages
Press ONLINE Button
- - A collate print error has occurred.
Reduce the data amount. If that does not work, reduce the size
of the print data.
To erase the message, press «ONLINE» button.
XXX
Failed to read or write the
usage management
information of Print Quantity
Press ONLINE Button
- Lights up The usage management information could not be read.
Press «ONLINE» button.
XXX
Duplex Print Failed
Press ONLINE Button
- Lights up For the paper setting that a duplex printing is not possible, it was
printed in simplex.
Check the size and thickness of paper.
XXX
Color Restricted. Mono
Printed
Press ONLINE Button
- Lights up A color print job was converted to a mono print job due to an
unauthorized user. Contact your administrator for color printing.
To erase the message, press «ONLINE» button.
XXX
Color Restricted. Job
Rejected
Press ONLINE Button
- Lights up A color print job was deleted due to an unauthorized user.
Contact your administrator for color printing.
To erase the message, press «ONLINE» button.
XXX
Print Restricted. Job
Rejected
Press ONLINE Button
- Lights up A print job was deleted due to an unauthorized user. Contact
your administrator for printing.
To erase the message, press «ONLINE» button.
XXX
Log Buffer is Full. Job
Rejected
Press ONLINE Button
- Lights up Print data is deleted because the accounting log buffer is full.
Contact a printer administrator and remove the log buffer.
XXX
Expired saved files have
been deleted
Press ONLINE Button
- Lights up Private printing files whose storage period expired were
automatically deleted.
To erase the message, press «ONLINE» button.
Message Error
code
Indicato
r
Cause/Solution