User Manual
Table Of Contents
- Table of contents
- Before starting
- Setup
- Connecting to a Computer
- Connection Method and Flow
- Product Requirements
- Types of Drivers
- Connecting to a Wireless LAN
- Connecting a USB Cable
- Connecting a LAN Cable
- Installing a Printer Driver to a Computer
- Selecting a connecting method between different segments
- Energy Saving Function
- Troubleshooting
- When an Error Message Appears on the Display Screen (When the ATTENTION Indicator Lights Up/Blinks)
- Error Messages
- When Paper Jams Occur
- Other Issues
- Unable to Print from a Computer
- Unable to Install a Printer Driver Successfully
- Image Quality Issues
- Vertical White Lines Appear
- Printed Images are Fading Vertically
- Printed Images are Light
- White Spots and Lines Appear
- Dew Condensation Appears on Printed Paper
- Vertical Lines Appear
- Horizontal Lines and Spots Appear Periodically
- White Area on Paper is Lightly Stained
- The Periphery of Characters is Smudged
- The Entire Paper Area is Lightly Stained When Printing on Envelopes or Coated Paper
- Toner Comes Off When Printed Paper is Rubbed
- Uneven Gloss
- Black or White Dots Appear
- Dirt is Printed
- The Entire Page is Printed Black
- Nothing is Printed
- White Patches Appear
- Color of the printed image is not what you expect
- Feeding Issues
- Problems on the Machine
- Maintenance
- Replacing Consumables and Maintenance Units
- Cleaning
- Moving This Machine
- Transporting This Machine
- Before the printer disposal
- Deleting a Printer Driver
- Updating a Printer Drivers
- Updating the Firmware
- Appendix
- Menu Map
- Contact Us
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6. Troubleshooting
When an Error Message Appears on the Display Screen
(When the ATTENTION Indicator Lights Up/Blinks)
When a printer problem occurs, an error message appears on the display screen and the
«ATTENTION» indicator on the operator panel lights up or blinks.
Check the error message and deal with the problem according to the relevant procedure.
When “Please see Help for details” appears on the display screen, press the «HELP» button
to display a remedy. (If you press the «HELP» button when the message is not displayed, the
display screen does not show a remedy.)
• If a search keyword is displayed, open the app on your smartphone or visit the "Oki Data website" and enter the
keyword under [ENTER FAQ KEYWORD OR PHRASE] in [FAQ] to search the solution.
• If a search keyword is displayed with the NFC function enabled, bring the NFC device to the NFC mark on the
operator panel. The solution is displayed on the device. For details, refer to "Using from a Mobile Device (Advanced
Manual)".
1 «ATTENTION» indicator
2 Message on the display screen
3 «HELP» button
Display Screen when the «HELP» button is pressed
1 Error Code
2 Measures method
3 Scroll display upward
4 Scroll display downward