User Manual
Table Of Contents
- Table of contents
- Before starting
- Setup
- Connecting to a Computer
- Connection Method and Flow
- Product Requirements
- Types of Drivers
- Connecting to a Wireless LAN
- Connecting a USB Cable
- Connecting a LAN Cable
- Installing a Printer Driver to a Computer
- Selecting a connecting method between different segments
- Energy Saving Function
- Troubleshooting
- When an Error Message Appears on the Display Screen (When the ATTENTION Indicator Lights Up/Blinks)
- Error Messages
- When Paper Jams Occur
- Other Issues
- Unable to Print from a Computer
- Unable to Install a Printer Driver Successfully
- Image Quality Issues
- Vertical White Lines Appear
- Printed Images are Fading Vertically
- Printed Images are Light
- White Spots and Lines Appear
- Dew Condensation Appears on Printed Paper
- Vertical Lines Appear
- Horizontal Lines and Spots Appear Periodically
- White Area on Paper is Lightly Stained
- The Periphery of Characters is Smudged
- The Entire Paper Area is Lightly Stained When Printing on Envelopes or Coated Paper
- Toner Comes Off When Printed Paper is Rubbed
- Uneven Gloss
- Black or White Dots Appear
- Dirt is Printed
- The Entire Page is Printed Black
- Nothing is Printed
- White Patches Appear
- Color of the printed image is not what you expect
- Feeding Issues
- Problems on the Machine
- Maintenance
- Replacing Consumables and Maintenance Units
- Cleaning
- Moving This Machine
- Transporting This Machine
- Before the printer disposal
- Deleting a Printer Driver
- Updating a Printer Drivers
- Updating the Firmware
- Appendix
- Menu Map
- Contact Us
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6. Troubleshooting
Black or White Dots Appear
Cause Solution Reference
The paper is unsuitable. Use recommended paper.
If a lot of paper dust attaches to paper,
separate paper sheets before setting.
Loading Paper
If the intervals of lines or spots are
approximat
ely 94 mm (3.7 inches), the
green tube of the image drum is
damaged or dirty.
Lightly wipe the image drum with a
soft tissue paper.
Replace the image drum if it is
damaged.
Replacing the Image Drum
Dirt is Printed
Cause Solution Reference
The paper is damp. Replace the damp paper with new
paper.
Loading Paper
The paper is unsuitable. Use recommended paper.
Loading Paper