ZD411D Desktop Printers User Guide Link-OS® P1128266-01EN Rev A
Copyright ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2022 Zebra Technologies Corporation and/or its affiliates. All rights reserved. Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement.
Contents About this Guide.............................................................................................................................................. 9 Finding ZD411D Printer References....................................................................................................9 Icon Conventions................................................................................................................................... 10 Introducing the ZD411D.................................
Contents Meaning of the Indicator Light Patterns................................................................................. 34 Battery Indicators and Controls................................................................................................ 36 Installing Hardware Options........................................................................................................................ 39 Field Installable ZD411D Accessories and Options................................................
Contents Pre-install Windows Printer Drivers..........................................................................................83 Interface Cable Requirements...................................................................................................83 USB Interface (Device)................................................................................................................. 84 Serial Interface..........................................................................................
Contents Zebra Basic Interpreter (ZBI) 2.0..................................................................................................... 114 Setting the Power Failure Recovery Mode Jumper....................................................................114 Maintaining the Printer................................................................................................................................ 116 Cleaning Supplies........................................................................
Contents Miscellaneous Issues.......................................................................................................................... 147 Issue: Settings are Lost or Ignored........................................................................................ 147 Issue: Non-continuous Labels act as Continuous Labels................................................. 148 Issue: Printer Locks-Up..................................................................................................
Contents ZD411D Printer Dimensions........................................................................................................................ 172 ZD411D Direct Thermal Printer Dimensions..................................................................................173 ZPL Configuration........................................................................................................................................ 179 Managing the ZPL Printer Configuration..............................
About this Guide About this Guide This guide is for operators and integrators of Zebra ZD411D Link-OS desktop thermal printers. Use this guide to install, change the configuration, operate, and support these printers. Finding ZD411D Printer References Information, support, and additional resources are available online to support this printer: • ZD411D Direct Thermal printer – zebra.
About this Guide Icon Conventions The documentation set is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set. These icons and their associated meanings are described below. NOTE: The text here indicates information that is supplemental for the user to know and that is not required to complete a task. IMPORTANT: The text here indicates information that is important for the user to know.
Introducing the ZD411D Introducing the ZD411D This section introduces the Zebra ZD411D Link-OS 2-inch desktop thermal label printer. It has an overview of the Link-OS printer’s features and options, and what ships with your new printer. zebra.
Introducing the ZD411D Modes of Operation The printer has many operating configurations and hardware options. Here is a partial list of some of the operating modes that this versatile printer can do. • Direct thermal printing (which uses heat-sensitive media to print). • Standard Tear-Off mode allows you to tear off each label/receipt or batch print a strip of labels and tear them off after it is printed.
Introducing the ZD411D • Moveable Sensor provides compatibility with the widest range of media types: • Outer Diameter: Up to 127 mm (5 in.) • Compatible with notched or slotted media. • Multi-center position transmissivity sensor for use with label gap/web media. • USB Host Port that can be used for easy firmware updates. • USB 2.0 interface • Modular Connectivity Slot for field installable 10/100 Ethernet (802.3 RJ-45) and Serial (RS-232 DB-9) interface options.
Introducing the ZD411D Link-OS Desktop Printer Options The printer can be ordered with a wide variety of factory-installed options. Other options are field upgrade kits. • • • • Wired and Wireless options (factory installed or field upgrade-able): • Bluetooth Low Energy (LE) wireless connectivity. • Wi-Fi (802.11ac – includes a/b/g/n), Bluetooth 4.2 (4.1 compatible), and Bluetooth Low Energy (LE) 5.0 wireless connectivity.
Introducing the ZD411D What’s in the Zebra ZD411D Box? The printer typically ships with the following items. Included Printer USB Cable Printer Documentation Power Supply and Power Cord (varies by locale or region) Not Included Direct Thermal Printer Media Unpacking and Inspecting the Printer Tips for inspecting and verifying the printer items. When you receive the printer, immediately unpack it and inspect it for shipping damage. • Save all packing materials.
Introducing the ZD411D If you discover shipping damage upon inspection: • Immediately notify the shipping company and file a damage report. Zebra Technologies Corporation is not responsible for any damage to the printer incurred during shipment, and will not cover the repair of this damage under its warranty policy. • Keep all packaging material for shipping company inspection. • Notify your authorized Zebra reseller. Opening the Printer Accessing the printer's media compartment.
Introducing the ZD411D 2. Lift up the cover when the latch releases. Remove any loose test labels in the label compartment. 3. Inspect for any loose or damaged parts within the printer.
Introducing the ZD411D Closing the Printer Close the printer after accessing the label compartment to protect the printer. 1. If labels are loaded in the printer, verify that the labels completely cover the platen roller at the front of the printer. NOTE: If the printer is not in use, it is recommended that a label (1) be placed over the whole platen roller and closed to prevent the printhead from sticking to the platen roller. Do this for shipping and storage. 1 2. Gently lower the cover.
Introducing the ZD411D 3. Push down on the front of the printer to close. Push the center or both corners of the printer firmly until both sides of the latches lock.
ZD411D Features ZD411D Features This section identifies features of the Zebra ZD411D Link-OS 2-inch desktop thermal label printer. There is also a How-To Features video on the Zebra Web site. The printer Support page and videos are found here: zebra.com/zd411d-info Figure 1 External Features - Front View 1 Release latch (one on each side) 2 User Interface For more details on printer controls, see Controls and Indicators on page 30.
ZD411D Features Figure 2 External Printer Features - Rear View 5 1 4 3 2 1 Release latch 2 DC power receptacle 3 Interface and connectivity module slot access 4 Fanfold media entry slot 5 Power button 21
ZD411D Features Figure 3 Features Inside the Printer 1 2 3 4 3 5 6 4 7 8 1 Printhead 2 Upper web (gap) array sensor (on the other side) 3 Roll holders 4 Media guides 5 Media guide/roll stop adjustment 6 Movable sensor (black mark and lower web/gap) 22
ZD411D Features 7 Platen Drive Roller 8 Head-Up Sensor (inside) 23
ZD411D Features Label Dispenser Option The Label Dispenser option is a common 2-inch Link-OS printer upgrade kit for the printer family.
ZD411D Features Figure 5 Label Dispenser Open 1 4 2 3 1 Label Peel Bar 2 Peel Roller 3 Dispenser Door 4 Label liner exit path See Also Installing Dispense, Cut, and Tear Media Handling Options 25
ZD411D Features Cutter Option The Cutter option is a common 2-inch Link-OS printer upgrade kit for the printer family.
ZD411D Features Attached Battery and Base Option The Attached Battery and Base option is a common Link-OS printer upgrade kit for the printer family.
ZD411D Features Table 2 Inserting the Battery (Continued) 1 – Battery Latch 2 – Battery Control Button NOTE: The battery can be charged, checked, and configured for storage without the printer. A printer power supply or other approved Zebra power source is needed to charge the battery.
ZD411D Features Zebra Print Touch With the Zebra Print Touch feature, you can use a Near Field Communication (NFC)-enabled device such as a smartphone or tablet to scan the Print Touch logo and pair the device to the printer. Print Touch is available on models with a factory-installed low-power Bluetooth. This capability enables you to use your device to provide information for which you are prompted and then print a label using that information.
Controls and Indicators Controls and Indicators This section discusses user controls and their functionality. User Interface The primary user controls are found on the front of the printer. Standard User Interface • This interface provides the basic control and status needed by an operator. The printer operating status is reported by five icon status indicator lights. The icons represent several functional areas of operation.
Controls and Indicators ZD411D Standard Interface Controls The ZD411D printer interface provides the basic control and status of common printer operations.
Controls and Indicators 8 9 Pause indicator Status indicator Power Button – Turns power ON and OFF in the printer. It is also used to initiate low-power sleep and wake states. • Initial Power ON – Press Power until the printer’s indicator lights flash on. The indicator lights will flash on and off in various combinations while the printer does self-diagnostics, configuration checks, and integrate optional components which will take several seconds to complete.
Controls and Indicators Cancel Button – Cancels print jobs. • Cancel is only functional when the printer is in the Pause state. • Press Cancel once to cancel printing the next format in the print buffer. • Press and hold Cancel for two seconds to cancel the printing of ALL pending formats. Status Indicator – Primary status indicator for overall printer health and operational status. This indicator is also known as the power indicator. • Green: Ready for print and data activity.
Controls and Indicators • Blinking Amber: during Wi-Fi (WLAN) authentication. • Blinking Green: when Wi-Fi (WLAN) has completed but has a weak signal. Meaning of the Indicator Light Patterns All of the Link-OS Desktop printers have five common status indicators. These five indicators help you identify issues. The individual indicators tell you the general area of interest. The indicators may be off or on in a variety of lighting patterns of red, green, or amber (orange/ yellow).
Controls and Indicators Status - Printhead Operation CAUTION: Hot Surface — The printhead becomes hot while printing. To protect from damaging the printhead and risk of personal injury, avoid touching the printhead. Only use the cleaning pen to perform printhead maintenance. Printhead Over Temp Out of memory while storing content (formats, graphics, fonts, etc.). Printhead Under Temp The printhead is under temperature.
Controls and Indicators Status - Ethernet (LAN) Option Ethernet (LAN) No Link No Ethernet link is available. NETWORK status is light off Ethernet (LAN) 100base Link A 100 Base link was found. Ethernet (LAN) 10base Link A 10 Base link was found. Ethernet (LAN) Link Error An error condition exists. The printer is not connected to your network. Status - Wi-Fi (WLAN) Option Wi-Fi Connecting to WLAN The light flashes red while the printer associates with the network.
Controls and Indicators Figure 9 Battery Controls 4 1 2 3 2 3 1 Rear view of the battery 2 Battery Health indicator 3 Charge Level indicators 4 Battery Control button Battery Control Button The button helps you control the battery, both inside and outside of the printer. • Battery On - Press and release. • Wakes up (activates power) the battery from Sleep or Shutdown Modes. The battery health and charge status are checked. The battery indicators all flash on and off together 3 times.
Controls and Indicators now has one minute to turn the printer on before the battery reverts back to the previous Sleep or Shutdown Mode. • Battery displays the battery level charge during the first 10 seconds after internal battery health checks are complete • Shutdown Mode - Press and hold the button for 10–11 seconds and release. The battery begins shutdown and approximately 3 seconds later all of the battery LEDs will flash three times to let you know the battery has shut down.
Installing Hardware Options Installing Hardware Options This section assists you in installing common printer connectivity modules and media handling options. IMPORTANT: To simplify and speed up the setup process, install all connectivity modules and media handling options before setting up and using the printer for the first time. It is strongly recommended that you update the printer’s firmware after the printer has completed the setup process.
Installing Hardware Options Printer Connectivity Modules The connectivity modules can be easily installed without tools. CAUTION—ESD: The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the printhead and other electronic components used in this device. You must observe static-safe procedures when working with the printhead or the electronic components under the top cover.
Installing Hardware Options Configuring Wired Connectivity Options and Power Failure Recovery Mode Use this reference to assist in upgrading, reconfiguring, troubleshooting the printer; and setting the Power Failure Recovery Mode on the connectivity option cards. Accessing the Connectivity Module Card or Empty Slot CAUTION—HOT SURFACE: The printhead becomes hot while printing. To protect from damaging the printhead and risk of personal injury, avoid touching the printhead.
Installing Hardware Options Removing a Connectivity Module Card The module cards have a hole punched into the edge of the module card to pull the card out. Use your fingers, a connected cable connector body, or a pointy-tipped object to pry the card out. The Serial Port Module requires the use of fingers, a scribe, or a small flat-bladed screwdriver to pry the card out.
Installing Hardware Options Setting the Power Failure Recovery Mode Jumper NOTE: The Power Failure Recovery Mode is only available on printers with a Printer Connectivity Module installed in the printer. The Printer Connectivity Modules have a Power Failure Recovery jumper set to OFF. With the jumper set to ON, the printer will automatically Power ON when plugged into an active (ON) AC power source. Move the AUTO (Power Failure Recovery Mode) jumper from the OFF position to the ON.
Installing Hardware Options 1 2 1 1 – Default: Power Failure Recovery Mode is OFF 2 2 – Power Failure Recovery Mode is ON Installing a Connectivity Module Card Push the circuit card in slowly but firmly until the card is just past the inside lip of the access door.
Installing Hardware Options Installing a Connectivity Module Door Align the bottom of the door to the bottom lip of the module access opening. Swing the door up and snap the cover closed. The locking tabs hook to the base under the inserted module card.
Installing Hardware Options 46
Installing Hardware Options Installing the Wireless Connectivity Module Use this procedure to install the Wireless Connectivity Module. CAUTION—ESD: The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the printhead and other electronic components used in this device. You must observe static-safe procedures when working with the printhead or the electronic components under the top cover. Installation Preparation 1.
Installing Hardware Options 3. Align the antenna arm (1) into the well. Lower and align the module to the printer's Wi-Fi connector (3). Push the module (2) in gently but firmly until fully seated. 1 2 3 NOTE: The Wireless Connectivity Door will not close correctly if the module has not been fully seated.
Installing Hardware Options 4. Push the door to lock the latch.
Installing Hardware Options 5. Place the three labels included on the bottom of the printer (1). These labels (2 and 3) assist with the printer configuration (and later reconfiguration) of the printer. Mobile apps, use of scanners, and printer support are aided by these printer configuration labels. 3 1 2 Re-connect the printer's power and interface cables after all hardware upgrade kits have been added to the printer.
Installing Hardware Options Media Handling Options Use these easy-to-add media options to modify the printer to your media needs. The printer will verify any hardware changes and configure the printer as needed during restart. • The printer will not detect Media Roll Core Size Adapter addition or changes. • These media options do not require removal for normal operation and cleaning.
Installing Hardware Options Installing Dispense, Cut, and Tear Media Handling Options The printer uses a common installation and mounting method for the label dispensers, cutter, and label tear-off printer option kits. Removing Media Handling Options To protect you and the printer, before installing, reconfiguring, or troubleshooting media handling options in your print please do the following. • Remove the media roll from the Media Roll Holder.
Installing Hardware Options Installing Media Handling Options See the illustrations for attaching media option bezels to the printer. 1. Center and push the module onto the front of the printer and slide it into the front of the printer. 2. Attach the option module to the printer with the two screws.
Installing Hardware Options Installing a Label Dispenser 54
Installing Hardware Options Installing a Media Cutter 55
Installing Hardware Options Media Roll Core Size Adapters This option kit modifies the printer to use media rolls with larger inner roll core diameters. The media roll adapters option kit includes the screws to attach them. The kits are for the following inner diameter media cores: • 38.1 mm (1.5 in.) • 50.8 mm (2.0 in.) • 76.2 (3.0 in.) Adapter Usage • The adapters are intended to be permanently installed in the printer. • Adapters may be changed to support other media roll sizes.
Installing Hardware Options 2. Place the adapter onto the roll holder. 3. Attach the adapter to the roll holder using a screw. 4. Tighten the screw until there is no gap between the adapter and the roll holder. Do not tighten beyond this point. Over tightening will strip the thread. 5. Repeat for the other adapter and roll holder.
Installing Hardware Options Example of a label roll (1) placed on the adapters. 1 Example of Label Roll with 38.1 mm (1.5 inches) Inner Core mounted on Media Core Adapters.
Installing Hardware Options Installing the Attached Battery Base Options Easily attach the printer battery base to the printer. The battery is sold separately. • Remove any media rolls from the printer. • Remove the DC power cable from the back of the printer. • Remove any attached printer interface cables. 1. Turn the printer over and align the battery base to the bottom of the printer with the printer power plug oriented toward the rear of the printer.
Installing Hardware Options Installing the Battery into the Attached Power Base Describes how to add the battery to the battery base attached to the printer. IMPORTANT: The printer must have an Attached Battery Base securely installed to the printer to keep it from damaging the printer or battery. IMPORTANT: Batteries are shipped in Shutdown Mode for safety and to keep the battery from discharging during storage and shipping. The battery requires charging prior to initial use with the printer. 1.
Installing Hardware Options 3. Attach the printer’s power supply to the battery to wake up the battery from Shutdown Mode and begin its initial charge. 4. Charge the battery. The battery must be fully charged before its first use. See Battery Indicators and Controls on page 36 to learn how to: • Turn the battery on. • Discover battery charge-saving features and behaviors. • Check the battery’s charge level and health. 5. The printer will take approximately two hours to reach a full charge.
ZD411D Printer Setup ZD411D Printer Setup This section assists you in setting up and operating your ZD411D printer. The setup process is broken down into two phases: hardware setup and host system (software/driver) setup. This section covers the physical hardware setup needed to print your first label. ZD411D Printer Setup Overview This is a simplified instruction list to assist you in planning a basic printer setup. Install the Zebra Printer Driver First 1.
ZD411D Printer Setup 12. Choose how your printer will communicate—wired or wireless. If wired connectivity is chosen, available wired local connections are: • USB port • Optional Serial port • Optional Ethernet (LAN) 13. Attach the printer cable to the network or host system (printer OFF). 14. Begin the second phase of printer setup: typically Setup for Windows on page 88.
ZD411D Printer Setup Attaching Printer Power This procedure guides you through attaching the power supply to a grounded power source and the printer. CAUTION: Never operate the printer and power supply in an area where they can get wet. Serious personal injury could result! NOTE: Set up the printer so that you can handle the power cord easily if needed. Some processes for setup or troubleshooting issues may ask you to remove power.
ZD411D Printer Setup Getting Ready to Print Get labels ready following a few easy practices and can help maximize print quality and printer life. IMPORTANT: The printer does not come with labels or other media. The media may be labels, tags, tickets, receipt paper, fan-fold stacks, tamper-proof labels, etc. Ideally, choose the same labels or other media needed for your planned use of the printer. The printer setup cannot be completed without media.
ZD411D Printer Setup Loading Roll Media in the ZD411D Printer All of the Link-OS printers load print labels and media rolls the same. • Label media uses the sensor to look through the media backing (liner) to see the beginning and end of labels on the roll • Marked media (black lines, black marks, notches, or holes) to define the print length • Continuous (receipt, etc.
ZD411D Printer Setup How to Load Roll Media – ZD411D This procedure works for Tear-Off (standard bezel), Label Dispense, and Media Cutting printer options. 1. Slide the release latches to the front to unlock the cover. 2. Spread the roll holders open and place the roll into the printer. 3. Verify the roll turns freely. The roll must not sit in the bottom of the media compartment. 4. Pull the end of the roll past the front edge of the printer.
ZD411D Printer Setup 5. Push the media under both of the media guides.
ZD411D Printer Setup 6. Flip the media up to access the sensor and the backside of the media.
ZD411D Printer Setup 7. Align the movable media sensor for your media type.
ZD411D Printer Setup 1 1 – Off-Center Positions (Reflective) 3a – Blackline Label 4a – Black Mark Label (shown in the printer) 2 – Notched or Hole (label or tear-off) 3b – Blackline Tear-Off (continuous)4b – Black Mark Tear-Off (continuous) 4b – Black Mark Tear-Off (continuous) 71
ZD411D Printer Setup Using the Movable Sensor This adjustable sensor allows you to use a wide variety of media and media tracking/positioning methods. The movable sensor is a dual function sensor. It provides transmissive (sees through media) and reflective media sensing. The printer can use either sensing method, but not both at the same time. The movable sensor has a center array of sensors.
ZD411D Printer Setup Adjusting the Movable Sensor for Black Marks or Notches The printer sensing for black marks and notches uses reflective sensing. Reflective (area) sensing does not work in the default sensing position. The black mark sensing looks for non-reflective surfaces such as black marks, black lines, notches, or holes on the back of the media which do not reflect the sensor’s near-infrared light beam back to the sensor’s detector.
ZD411D Printer Setup Adjusting the Movable Sensor for Web/Gap Sensing The printer sensing for standard media uses transmissive (see-through) sensing. Transmissive (area) sensing does not work out of the default sensing position. The movable sensor for web/gap sensing supports multiple positions. • The movable sensor’s Default position is ideal for most label types. • The adjustment range is from the center to maximum right positions which are ideal for printing two labels side by side on a roll.
ZD411D Printer Setup Zebra Printer Models Fixed Sensor Position Relative to a ZD-Series Printer • Default – Zebra Models: G-Series fixed position sensors, LP/TLP 2842, LP/TLP 2844, LP/TLP 2042 • Center Aligned – Zebra Model: LP/TLP 2742 75
ZD411D Printer Setup How to Load Roll Media - Continued This procedure works for Tear-Off (standard bezel), Label Dispense, and Media Cutting printer options. 1. Cutter Models — For printers with the optional cutter module installed, thread the media through the cutter’s media slot and pull it out the front of the printer.
ZD411D Printer Setup 2. Close the printer. Press down until the cover snaps closed. Calibrate the printer for the new media. The printer’s sensors need to adjust to sense the label, the liner, and the distance between labels to operate properly. When reloading the same media (size, vendor, and batch), you can just press the FEED (Advance) button once to prepare the media for printing.
ZD411D Printer Setup Run a SmartCal Media Calibration The printer needs to set the media detection parameters prior to printing for optimal operation. After the printer has media correctly loaded for your selected media, then use SmartCal to automatically determine media type (web/gap, black mark/notch, or continuous) and measure media characteristics to calibrate the printer. The printer needs the media loaded and the movable media sensor properly adjust for your media type chosen. 1.
ZD411D Printer Setup After the initial calibration to a specific media is completed, it is not required to perform additional calibrations each time the media is replaced. The printer automatically measures the media to adjust for small changes in the media characteristics while printing. Pressing the FEED (Advance) once or twice after a new roll of media (same batch) has been installed will synchronize the labels. It is then ready to continue printing.
ZD411D Printer Setup Print a Configuration Report to Test Printing Printing a Configuration Report is a great way to test and verify the printer's basic operation and settings. Before you connect the printer to a computer, make sure that the printer is in proper working order. You can do this by printing a Configuration Report using this procedure. The information on the Configuration Report's printout may be helpful with printer installation and troubleshooting the printer. 1.
ZD411D Printer Setup Detecting a Media Out Condition When you run out of media, the printer will report a Media Out condition with the Status and Media indicators both solid red. This is part of the normal media usage cycle. Figure 11 Media Out Detected Recovering from a Media Out condition 1. Open the printer. 2. Observe that the media is at the end or nearly at the end of the roll with a label missing from the liner.
ZD411D Printer Setup 4. Insert a new roll of media. See Loading Roll Media. • If you are installing more of the same media, just load the new media and press the FEED (Advance) button once to resume printing. • If you are loading different media (size, vendor, or even batch is different), then reloading media followed by a SmartCal is needed to ensure optimal operation.
ZD411D Printer Setup Connecting to the Printer The printer supports a wide offering of communication options to use the printer. The printer supports a variety of interface options and configurations. These include: • Universal Serial Bus (USB 2.0) interface - Standard. • RS232 Serial – Installed or as a Field Upgrade Option • Ethernet (LAN) – Installed or as a Field Upgrade Option • Factory Installed Option or as a Field Upgrade Wireless Connectivity with Wi-Fi (802.11ac) and Bluetooth 4.2 (4.
ZD411D Printer Setup USB Interface (Device) Connect to the printer with USB 2.0 cables. USB (version 2.0 compliant) provides a fast interface that is compatible with your existing PC hardware. Multiple printers can share a single USB port/hub. When using a USB cable, verify that the cable or cable packaging bears the Certified USB mark (see below) to guarantee USB 2.0 compliance.
ZD411D Printer Setup Serial Interface The printer supports Serial Port as a factory configuration or as a field upgrade kit. IMPORTANT: Do not use RS-232 cable adapter dongles for data terminal equipment (DTE) and data communication equipment (DCE) with this printer. Some dongles can interfere with the operation of USB Host port devices at printer power-up. The printer uses a Null Modem (cross-over) cable for DTE communications.
ZD411D Printer Setup Ethernet (LAN, RJ-45) Connect to the printer with a wired Ethernet cable. The printer requires a UTP RJ45 Ethernet cable (1) with a CAT 5 rating or higher. The printer has a built-in network print server. For more information on configuring the printer to run on a compatible Ethernet-based network, see the Wired and Wireless Print Server users guide. The printer must be configured to run on your network.
ZD411D Printer Setup LED Status Description Amber 10 Mbps link detected Amber with the Green flashing 10 Mbps link and Ethernet activity detected Assigning an IP Address for Network Access All devices on an Ethernet network (LAN and WLAN) require a network IP (Internet Protocol) address. The printer’s IP address is needed to access the printer for printing and printer configuration.
Setup for Windows Setup for Windows The section helps setting up communications between your printer and the Windows operating system environment. Windows to Printer Communication Setup (Overview) For supported Windows Operating systems (most common) with a Local (wired) connection: 1. Download the Zebra Setup Utilities from the Zebra Web site. See zebra.com/setup. 2. Run the Zebra Setup Utilities from your Download directory. 3. Select Install New Printer and run the install wizard. 4.
Setup for Windows See Also zebra.com/manuals Setting Up the Wi-Fi Print Server Option This section covers the basic configuration of your internal Wi-Fi Print Server option. For more detailed information, refer to the Wired and Wireless Print Servers User Guide. See zebra.com/manuals. You may configure the printer for wireless operation in the following ways. This basic guide covers only the first option, the Connectivity Wizard. • Through the Connectivity Wizard, which writes a ZPL script for you.
Setup for Windows 2. Open a text editor, such as Notepad, and paste the script into the application. 3. Save the script. 4. In the Connectivity Wizard, click Cancel to exit without sending the script at this time. 5. If you have not already done so, turn ON the printer. 6. Send the ZPL file to the printer through the connection of your choice. If you have not already done so, turn ON the printer. 7.
Setup for Windows 9. The values set in the Authentication PIN field will vary depending on the Bluetooth version of the central device. If the central uses BT v2.0 or older, enter a numeric value in this field. You are prompted to enter this same value on the central device to verify the pairing. Security Mode 2 or 3 in Advanced Settings should also be selected for PIN paring. In Advanced Settings, select Security Mode 2 or 3 for PIN paring. If the central device uses BT v2.
Setup for Windows • Some non-Microsoft Bluetooth dongles and built-in Bluetooth devices in the host PC’s have marginal driver support for Secure Simple Pairing (SSP) printing and may not complete the Add a printer wizard normally. You may need to go to the Bluetooth Devices in the Control Panel or from the system tray on the Windows Start bar and activate SPP for the device, your Bluetooth printer you are installing.
Setup for Windows 6. Click the Apply button. 7. Click the OK button to close the window. 8. Click on the Add a device in the top bar of the Devices and Printers window. The Add a device windows will populate with Bluetooth devices near you. 9. Turn the Bluetooth 4.0 (3.0 compatible) enabled Zebra printer on. After a few moments, the Add a device windows will add your new printer.
Setup for Windows 10. Click on the printer icon. Right-click and select Add device.
Setup for Windows 11. The printer prints a pairing code. Verify that the pairing numbers match those on the display. If the numbers match, then press the Next button in the Add a device window.
Setup for Windows 12. When the pairing process successfully completes, the following message is displayed. NOTE: The COM port number is displayed in the taskbar pop-up. It will only remain for a few seconds. Windows 8 Before pairing or adding a Bluetooth-enabled device, make sure it is turned on and discoverable. Your Windows device may need a Bluetooth adapter to connect to a Bluetooth device. Check with your Bluetooth device manufacturer’s user manual for further information.
Setup for Windows 1. Swipe in from the right edge of the screen or move your mouse towards the right edge of the screen, select Settings, and then select Change PC Settings.
Setup for Windows 2. Select PC and devices, and then select Bluetooth. Once Windows displays the Bluetooth-enabled devices, select the device and click Pair. NOTE: Windows displays the pairing code for only 10 seconds, so complete this step quickly! 3. Follow the instructions on the screen to finish pairing the device. Windows 10 (PC version) Before pairing or adding a Bluetooth-enabled device, make sure it is turned on and discoverable.
Setup for Windows 2. Click on the Devices category in the Settings window. 3. Click on Bluetooth. If your PC doesn’t have Bluetooth installed, the Bluetooth category will not be displayed in the list of device categories. The printer is identified by the serial number.
Setup for Windows 4. Click the printer icon and then click the Pair button for the printer. 5. The printer prints a passcode. Compare that with the passcode showing on the screen. Click Yes if they match.
Setup for Windows 6. The printer status changes to connected when the pairing is complete. After the Printer is Connected Now that you have basic communication to the printer, test printer communications, and then install other printer-related applications, drivers, or utilities. Testing Communications by Printing Verifying the print system’s operation is a relatively simple process.
Setup for Windows 3. From the printer’s General tab window, click the Print Test Page button. The printer should print a Windows test print page. Test Print with an Ethernet printer connected to a network: Test Print on an Ethernet printer connected to a network (LAN or WLAN) with an (MS-DOS) Command Prompt (or Run from the Windows XP Start menu): 1. Create a text file with the following ASCII three characters: ~WC 2. Save the file as: TEST.ZPL (an arbitrary file name and extension name). 3.
Print Operations Print Operations This section provides general information on media and print handling, font and language support, and the setup of less common printer configurations. Thermal Printing Basic Setting and Operations Extra care should be taken to avoid touching the printhead which gets hot and is sensitive to electrostatic discharges. CAUTION—HOT SURFACE: The printhead becomes hot while printing.
Print Operations Select a Print Mode for Media Handling Use a print mode that matches the media being used and the printer options available. Print Modes • TEAR OFF – This mode (default) can be used with any printer options and most media types. The printer prints label formats as it receives them. The printer operator can tear off the printed labels any time after they print. • PEEL – Label Dispenser Option only.
Print Operations Print width may be set by: • The Windows printer driver or application software such as ZebraDesigner™. • Controlling printer operations with ZPL programming; refer to the Print Width (^PW) command (consult your ZPL Programming Guide). • See Using the Manual Print Width Adjustment on page 155. Related ZPL command(s): ^PW SGD command used: ezpl.
Print Operations 2. Open the top cover. 3. Adjust the media guide stop position with the gray slide-lock. It is located on the outside of the left media roll holder. Use a piece of your fan-fold media to set the stop position's width Push the gray slide-lock towards the rear of the print to lock its position.
Print Operations 4. Insert the media through the slot at the rear of the printer and place the media between the media guide and roll holders. 5. Close the top cover. After printing or using the FEED button to advance several labels: If the media does not track down the center (moves the stack from side to side) or the sides of the media (liner, tag, paper, etc.) are frayed or damaged when exiting the printer, then the media guide stop position may need further adjustment.
Print Operations ^XA ^MMP ^XZ ^XA ^JUS ^XZ 1. Load your labels into the printer. Close the printer and press the FEED button until a minimum of 100 millimeters or 4 inches of exposed labels exit the printer. You can leave the labels on the liner.
Print Operations 2. Lift the liner over the top of the printer. Pull the gold latch in the center of the dispenser door away from the printer and the door opens. 3. Insert the label liner between the dispenser door and the printer body.
Print Operations 4. Close the dispenser door while pulling the end of the label liner tight. 5. Press and release the FEED (Advance) button one or more times until a label gets presented for removal.
Print Operations 6. During the print job, the printer peels off the backing and presents a single label. Take the label from the printer to allow the printer to print the next label. IMPORTANT: If you did not activate the label taken sensor to detect the removal of the dispensed (peeled and presented for removal) label with software commands, the printed labels will stack and may bind the mechanism.
Print Operations 2. The battery is in Sleep Mode awaiting the loss of external power to the battery (and attached printer). The printer can be turned OFF and ON normally and does not require the battery to be ON to operate. Battery Mode The printer is powered by a battery only. 1. Press the Battery Control button to activate the battery and check the battery's charge level. After 60 seconds the battery goes to sleep if the printer has not been turned on yet. 2. Turn the printer ON. 3.
Print Operations Localizing the Printer with Code Pages The printer supports two sets of language, region, and character sets for permanent fonts loaded into the printer for each printer programming language; ZPL and EPL. The printer supports localization with common international character map code pages. For ZPL code page support, including Unicode, see the ^CI command in the ZPL programmer’s guide.
Print Operations Zebra Basic Interpreter (ZBI) 2.0 Use ZBI to create custom controls and interpret non-Zebra formatted data from other applications, systems, and data input devices (scanners, keyboards, scales, etc.). Customize and enhance the printer using the ZBI 2.0 programming language. ZBI 2.0 allows Zebra printers to run applications and take input from scales, scanners, and other peripherals without a PC or network connection. ZBI 2.
Print Operations 2. Move the AUTO (Power Failure Recovery Mode) jumper from the OFF position to the ON. 3. Reinstall the connectivity module and module access door. See Configuring Wired Connectivity Options and Power Failure Recovery Mode on page 41 for 'Installing a Connectivity Module Card' instructions.
Maintaining the Printer Maintaining the Printer This section covers how you can maintain the printer in an optimal operating condition. The printer may require periodic maintenance to keep the printer functional and printing high-quality labels, receipts, tags, etc. Cleaning Supplies Use the recommended cleaning supplies to maintain printer function and prevent damage to the printer from unapproved cleaning materials.
Maintaining the Printer Recommended Cleaning Schedule Use the following guidelines to help you print high-quality labels and keep the printer running well. Printhead Interval: Clean the printhead after every 5 rolls printed. Procedure: See . Standard Platen (Drive) Roller Interval: As needed to improve print quality. Platen rollers can slip causing print image distortion and in worst-case scenarios not move the media (labels, receipts, tags, etc.).
Maintaining the Printer Label Dispenser Option Interval: As needed to improve label dispensing operations. Procedure: See Cleaning the Label Dispenser Option on page 122. Cutter Option Interval: Not an operator serviceable component. Do not clean inside the cutter opening or blade mechanism. You may use exterior cleaning to clean the cutter bezel (housing). Method: Call a service technician. Procedure: Not applicable. WARNING: There are no operator serviceable parts in the cutter unit.
Maintaining the Printer 1. Rub the cleaning pen across the dark area of the printhead. Clean from the middle to the outside. This will move adhesive transferred from the outer edges of media to the area outside of the media path. Do not use the cleaning pen on the platen roller. 2. Wait one minute before closing the printer. Media Path Cleaning Use a cleaning swab and/or a lint-free cloth to remove debris, dust, or crust that has built up on the holders, guides, and media path surfaces.
Maintaining the Printer 3. Wait one minute before closing the printer. Discard used cleaning supplies.
Maintaining the Printer 4. Wipe the areas (outlined in blue) to remove adhesive and other contaminants. Do not clean the sensor array (1). Cleaning the Cutter Option This procedure is a continuation of cleaning the media path for printers with a cutter option installed. The plastic media path surfaces can be cleaned but not the internal cutter blades or mechanism. IMPORTANT: The cutter blade mechanism does not require maintenance cleaning. DO NOT clean the blade.
Maintaining the Printer 2. Repeat as necessary to remove any adhesive or contaminant residue after it dries. Cleaning the Label Dispenser Option This procedure is a continuation of cleaning the media path for printers with a label dispenser option installed. 1. Open the door and clean the peel bar, inner surfaces, and ridges on the door. 2. Wipe the roller while rotating it. Discard the swab or cloth. 3. Clean the roller again with a new swab or cloth to remove diluted residue.
Maintaining the Printer 4. Clean the sensor window. The window should be clear of streaks and residue. 1 — Peel Bar 2 — Pinch Roller 4 — Label Taken Sensor 5 — Inside Wall 3 — Ridges Sensor Cleaning Removing dust (normally) cleans these sensors. Dust can accumulate on the media sensors. Blow or gently brush dust away while a soft cloth. IMPORTANT: Do not use an air compressor to remove dust. Compressors add moisture, fine grit, and lubricant which can contaminate the printer.
Maintaining the Printer 1. Clean the Movable Sensor’s window (1). Gently brush away dust or use a can of compressed air; if necessary, use a dry swab to brush away dust. If adhesives or other contaminants remain, use an alcohol moistened swab to break them up. 2. Use a dry swab to remove any residue that may be left from the first cleaning. 3. Repeat steps 1 and 2 as required until all residue and streaks are removed from the sensor.
Maintaining the Printer 4. Spray the Upper Web (Gap) Array Sensor (1) below the printhead with a can of compressed air. If necessary, use an alcohol moistened swab to break up adhesive or other non-dust contaminants. Use a dry swab to remove any residue that may be left from the first cleaning. Platen Cleaning and Replacement The platen (drive roller) normally does not require cleaning. Normally, paper and liner dust can accumulate without affecting print operations.
Maintaining the Printer 2. Pull the platen bearing latch release tabs (1) on the right and left sides towards the front of the printer and rotate them up.
Maintaining the Printer 3. Lift the platen out of the printer’s lower frame using the bearing arms (1).
Maintaining the Printer 4. Slide the gear and the two bearings off the shaft of the platen roller. 5. Cleaning Only — Clean the platen with the alcohol moistened swab. Clean from the center out. Repeat this process until all of the roller surfaces have been cleaned. If there has been heavy adhesive buildup or label jam, repeat with a new swab to remove residual contaminants, as the initial cleaning may thin but not completely remove adhesives and oils. 6.
Maintaining the Printer 7. Make sure the bearings and drive gear are on the shaft of the platen roller. 8. Align the platen with the gear to the left and lower it into the printer’s bottom frame. 9. Rotate the platen bearing latch release tabs down on the right and left sides towards the rear of the printer and snap them into place. 10. Allow the printer to dry for one minute before closing the dispenser door, media cover, or loading labels.
Maintaining the Printer CAUTION—ESD: The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the printhead and other electronic components used in this device. You must observe static-safe procedures when working with the printhead or the electronic components under the top cover.
Maintaining the Printer 1. Push the printhead release latch away from the printhead. The right side of printhead releases. 2. Swing the loose right side of the printhead out of the printer. Pull it out and to the right a little to get the left side of the printhead clear.
Maintaining the Printer attached cables on the backside of the printhead. Note, the redline highlights the left side printhead retainer slot.
Maintaining the Printer 3. Gently but firmly pull the two printhead cable bundle connectors (1) off of the printhead (2). Pull the ground wire (3) off the printhead. 4. Align the printhead up to the printer. Push the right-side printhead cable connector into the printhead. The connector is keyed to only insert one way. 5. Attach the ground wire to the printhead’s ground tab.
Maintaining the Printer 6.
Maintaining the Printer 7. Insert the left side of the printhead assembly into the recessed slot (1) highlighted in red on the left side of the printer.
Maintaining the Printer 8. Align the spring wire notch (1) on the backside of the printhead to the spring wire. Push the right side of the printhead into the printer until the latch locks the right side of the printhead into the printer.
Maintaining the Printer 9. Verify that the printhead moves up and down freely when pressure is applied and remains locked when released. 1. Clean the printhead. Use a new pen to wipe body oils (fingerprints) and debris off the printhead. Clean from the center of the printhead to the outside. See Cleaning the ZD411D Printhead on page 118. 2. Plugin the printer power is disconnected. 3. Load full-width label or receipt paper roll.
Maintaining the Printer 4. Click on the Action tab. 5. Load the printer with media. See Loading Roll Media in the ZD411D Printer on page 66. 6. Observe the user interface and wait. If the firmware version is different than the version installed on the printer, the firmware downloads to the printer. The data indicator flashes green while the firmware is downloading. Then the printer restarts with all indicators flashing.
Troubleshooting Troubleshooting This section provides troubleshooting procedures and information. Resolving Alerts and Errors The printer uses Alerts to notify the operator that the printer needs attention. Alert: Printhead/Cover Open A print command or a FEED button has been pressed and the printer has detected that the printhead (cover) is not closed. Cause: Cover Open A print command has been issued or the FEED has been pressed and the printer reports the cover is open. Remedy: Close the Cover 1.
Troubleshooting Load media in the printer. See Loading Roll Media in the ZD411D Printer on page 66. Cause: Label(s) Missing on Roll A label is missing in the middle of the roll or fan-fold stack. NOTE: Some label vendors use a missing label at the end of a media roll to alert the printer that it is out of media. Do not use the remaining labels. They may transfer adhesives used to attach media to the roll. Remedy: Advance the Roll Operator Action 1.
Troubleshooting Cause: Media Sensor is not Working Possible data corruption of memory or faulty components. Remedy: Update Firmware Internal Printer Support See Updating Printer Firmware on page 137. Remedy: Sensor Component Failure Call a service technician. Alert: Cut Error Condition The printer has detected that the cutter blade is bound and is not moving properly IMPORTANT: Cutter Service — There are no operator serviceable parts in the cutter unit. Never remove the cutter cover (bezel).
Troubleshooting Cause: Operating Environment is Too Hot The ambient temperature at the printer's location exceeds the specified operating range. Sometimes, ambient temperatures in the printer can be higher if it is in direct sunlight. Remedy: Printer Stops and Cools Before Resuming Internal Printer Support - Operator Action Move the printer location or cool ambient temperature where the printer is operating.
Troubleshooting Remedy 1. Turn the printer off by holding the POWER button down for 5 seconds. Wait for the printer to shut down completely. Wait a few minutes for cooling and turn the printer ON. 2. Replace the printhead if restarting and cooling have not corrected this issue. 3. Call a service technician if the printer does not recover from this error. This is not an operator serviceable item. Alert: Out Of Memory Condition The printer can not store data in the printer in the specified memory location.
Troubleshooting (print material and ribbons both). See Generating a Print Quality Report (FEED self-test) on page 152 and Adjusting the Print Quality on page 104. Cause: Dirty Printhead The printhead is dirty and distorting the image or putting voids in the printout. Remedy: Clean the Printhead Operator Action Clean the printhead. See Cleaning the ZD411D Printhead on page 118. Cause: Dirty or Damaged Platen (Drive) Roller The platen roller is dirty or damaged.
Troubleshooting Remedy: Reload your Media • The media printable surface must face up towards the printhead. See Getting Ready to Print on page 65 followed by Loading Roll Media in the ZD411D Printer on page 66. Issue: Print Image Moves or is Distorted Condition Print image distortion or print positioning issues. Cause: Media Needs to be Reloaded has not been loaded incorrectly, the movable media sensor is not set properly, or the media needs to be calibrated.
Troubleshooting Replace the Platen Roller Internal Printer Support Remove and replace the platen roller. See Platen Cleaning and Replacement on page 125. Communication Issues This section identifies problems with communications, the possible causes, and the recommended solutions. Issue: Label Job Sent, No Data Transfer Condition A label format was sent to the printer but was not recognized. The DATA indicator does not flash.
Troubleshooting Issue: Label Job Sent, Data Transfers, But No Print Condition A label format was sent to the printer. Several labels print, then the printer skips, misplaces, misses, or distorts the image on the label. Cause: Data Parsing Character Miss-match The prefix and delimiter characters set in the printer do not match the ones in the label format. Remedy: Set Data Parsing Characters. • Verify the ZPL programmings prefix (COMMAND CHAR) and delimiter (DELIM./CHAR) characters.
Troubleshooting • An internal command or other action changed the parameter back to the default setting. Remedy: Save Printer/Format Settings Internal Printer Support • Reset printer settings. Sometimes it is helpful to reset the printer to factory default. • Update printer firmware in case of memory corruption. See Updating Printer Firmware on page 137. • Check the label format syntax. See the ZPL Programmers at zebra.com/manuals. for more information on printer and label programming.
Troubleshooting 3. If the printer does not recover from this error, call a service technician. This is not a user-serviceable item. Issue: Battery has a Red Indicator Condition The battery has a detected fault condition. Cause: Battery Failure The battery has reached its usable life or has a general component failure. Cause: Battery is too hot or too cold Remedy: Test and Replace the Battery, if necessary. Internal Printer Support - Operator Action 1.
Onboard Printer Tools Onboard Printer Tools This section provides a variety of tools and utilities built into the printer. They are designed to assist you with setup, configuration, and debugging (printer and command programming). Printer Diagnostics Diagnostic reports, calibration procedures, restoring factory defaults, and other diagnostics provide specific information about the condition of the printer. Diagnostic Testing Tips IMPORTANT: Use full-width media when performing self-tests.
Onboard Printer Tools Printing a Configuration Report (CANCEL Self Test) The Configuration Report diagnostic prints a set of printer and network configuration reports. 1. Make sure the media is loaded and the printer cover is closed. 2. There are two choices to print the report here. • If printer power is OFF, press and hold the CANCEL button while turning the printer power ON. • If printer power is ON, press FEED + CANCEL buttons for two seconds. 3.
Onboard Printer Tools Printer Network (and Bluetooth) Configuration Report For printers installed with Wired or Wireless connectivity options, print an additional printer configuration report. This information is needed to establish and troubleshoot Ethernet (LAN and WLAN), Bluetooth 4.2, and Bluetooth LE network printing. The following printout is printed with the ZPL ~WL command. iOS Bluetooth Support • iOS devices have Bluetooth Classic 4.X (with 3.
Onboard Printer Tools During this test, one set of labels is printed at low speed, and another set is printed at the high speed. The darkness value starts at three settings lower than the printer’s current darkness value (relative darkness of –3) and increases until the darkness is three settings higher than the current darkness value (relative darkness of +3). The speed at which labels are printed during this print quality test depends on the dot density of the printhead.
Onboard Printer Tools Table 3 Visual Darkness Descriptions (Continued) Print Quality In-Spec Slightly light Too light Description The In-Spec barcode can only be confirmed by a verifier, but it should exhibit the following visible characteristics. • The normal barcode will have complete, even bars and clear, distinct spaces. • The rotated barcode will have complete, even bars and clear, distinct spaces. Although it may not look as good as a slightly dark barcode, the barcode will be In-Spec.
Onboard Printer Tools 3. The STATUS indicator will show solid yellow, indicating the currently selected mode is: Manual Media Calibration. • Pressing the FEED button will sequentially cycle through all available modes. • Pressing the PAUSE button will activate the selected mode. • Pressing the CANCEL button will exit Advanced Mode. Manual Media Calibration Mode The Manual Media Calibration performs an optimized series of focused sensor settings for hard-to-sense media.
Onboard Printer Tools 3. The printer then prints a slightly larger box and pauses again. TIP: To return to the maximum print width setting, allow the printer to proceed without pressing the FEED button. 4. When you see the printer print a box that matches the width of your media, press the FEED button to set the print width and return to the READY state. Adjusting the Darkness with Manual Print Darkness Use this procedure to set the print darkness using pseudo barcodes without programming. 1.
Onboard Printer Tools 157
Onboard Printer Tools Factory Test Modes The printer includes print modes that are intended for factory test only. Test mode 1 When activated, the printer will begin printing various test patterns used to evaluate printer performance. NOTE: Both of these test modes will consume a considerable amount of media as the tests are performed. Initiated by holding PAUSE button while turning ON printer power.
Onboard Printer Tools 0-1 second No action 1-5 seconds Printer reset – Printer performs a factory reset and will automatically print a configuration label (and network label if present) 6-10 seconds Network reset – Printer drops connection to the network, and a network factory default reset occurs. Upon completion of the reset, a configuration and network configuration label are automatically printed.
Onboard Printer Tools Sensor Profile Report Use this report to identify sensor location and sensing problems. Identifying Sensor Profile Elements Use the sensor profile image (which will extend across several labels or tags) to troubleshoot the following situations: • The printer experiences difficulty in determining gaps (web) between labels. • The printer incorrectly identifies preprinted areas on a label as gaps (web). Using the buttons on the user interface 1. Turn OFF the printer. 2.
Onboard Printer Tools Figure 14 Sensor Profile (Black Mark, Tag Media) 161
Universal Serial Bus (USB) Interface Universal Serial Bus (USB) Interface This section explains the USB connector wiring for the USB A and B styles used by the printer. IMPORTANT: When using third-party cables, the printer requires USB cables or the cable packaging that bears the Certified USB mark to guarantee USB 2.0 compliance. Figure 15 1 USB - A 2 3 4 Wiring - USB Connector A Style for connecting to the printer or device Pin 1 — Vbus (+5VDC).
Universal Serial Bus (USB) Interface Figure 16 USB -B 2 1 3 4 Wiring - USB Connector B Style for connecting to the printer or device Pin 1 — Vbus (Not Connected) Pin 2 — D- (Data Signal, Negative Side) Pin 3 — D+ (Data Signal, Positive Side) Pin 4 — Shell (Shield/Drain Wire) Shell IMPORTANT: USB Host +5 VDC power source is shared with serial port phantom power. It is limited to 0.5mA per USB Specification and with onboard current limiting.
Serial Port Interface Serial Port Interface This section explains the connector wiring Zebra Auto-Detecting DTE and DCE for 9-Pin RS-232 Interface.
Serial Port Interface Figure 17 Connecting the Printer to a DTE Device Interconnecting to DTE Devices – The printer is configured as data terminal equipment (DTE). To connect the printer to other DTE devices (such as the serial port of a personal computer), use an RS-232 null modem (crossover) cable.
Serial Port Interface Figure 18 Connecting the Printer to a DCE Device Interconnecting to DCE Devices – When the printer is connected via its RS-232 interface to data communication equipment (DCE) such as a modem, a STANDARD RS-232 (straight-through) interface cable must be used.
Types of Thermal Media Types of Thermal Media The printer can use a wide variety of thermal print media outlined here. IMPORTANT: For optimal printing quality and proper printer performance across our product line, Zebra strongly recommends the use of Zebra Certified Supplies as part of the total solution. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and prevent premature printhead wear.
Types of Thermal Media General Media and Print Specifications The printer has a wide variety of media and print handling variations. The range of basic media support is specified here. • Direct Thermal — Max. Media width: 108 mm (4.25 in.) • Thermal Transfer — Max. Media width: 118 mm (4.65 in.) • All Printers — Min. Media width: 15 mm (0.585 in.) • Media length: • • 990 mm (39 in.) max. • 6.35 mm (0.25 in.) min. – Tear Off or Label • 12.7 mm (0.50 in.) min. – Peel • 25.4 mm (1.0 in.) min.
Types of Thermal Media • Label Length: • All Printers Max. (theoretical) – 990 mm (39 in.) • Thermal Transfer Printers Max. (tested) – 279.4 mm (11 in.) • Direct Thermal Printers Max. (tested) – 330 mm (13 in.). • All Printers Min. – 12.7 mm (0.5 in.) Standard (Media) Cutter The printer supports a field-installed media cutter option for full-width cutting of label liner, tag or receipt media. • A medium-duty cutter for cutting label liner and light tag media (LINER/TAG).
Types of Thermal Media Table 6 Types of Media Roll and Fanfold Media Media Type Non-Continuous Roll Media Non-Continuous Fanfold Media How It Looks Description Roll media is wound on a core that can be 0.5 to 1.5 in. (12.7 to 38.1 mm) in diameter. Labels have adhesive backing that sticks them to a liner, and they are separated by gaps, holes, notches, or black marks. Tags are separated by perforations.
Types of Thermal Media Table 6 Types of Media Roll and Fanfold Media (Continued) Media Type Continuous Roll Media How It Looks Description Roll media is wound on a core that can be 0.5 to 1.5 in. (12.7 to 38.1 mm) in diameter. Continuous roll media does not have gaps, holes, notches, or black marks to indicate label separations. This allows the image to be printed anywhere on the label. A cutter can be used to cut apart individual labels.
ZD411D Printer Dimensions ZD411D Printer Dimensions This section provides external printer dimensions for the printer, and many of the accessories that are available for the ZD411D.
ZD411D Printer Dimensions ZD411D Direct Thermal Printer Dimensions This section provides external dimensions for the printer, and the printer with common accessories or options installed. Figure 19 ZD411D Standard Printer (dimensions in millimeters) 114.8 220.2 151.2 289.3 285.0 28.
ZD411D Printer Dimensions Figure 20 ZD411D Printer with Label Dispense Option (dimensions in millimeters) 270.9 301.2 336.9 174 234.
ZD411D Printer Dimensions Figure 21 ZD411D Printer with the Media Cutter Option (dimensions in millimeters) 245,9 311.
ZD411D Printer Dimensions Figure 22 ZD411D Printer with Attached Power Base Option (dimensions in millimeters) 207.1 340.9 345.2 236.6 288.
ZD411D Printer Dimensions Figure 23 ZD411D Printer with Attached Battery Base Option (dimensions in millimeters) 194 .5 328 343.0 220 .0 286.
ZD411D Printer Dimensions Figure 24 ZD411D Standard Mounting (dimensions in millimeters) 1 2 99.5 3.0 1 42.5 57.5 1 — Mounting Holes 2 — Reset Button (an access area needed to use the feature.) See Reset Button. IMPORTANT: Use M3 thread-forming screws to mount the printer. The maximum hole depth is 8.5 mm.
ZPL Configuration ZPL Configuration This section provides an overview of managing printer configuration, the Configuring Status Report, and Printer and Memory Printouts. Managing the ZPL Printer Configuration This describes how settings are saved and updated. The ZPL printer is designed to allow you to change printer settings dynamically for a fast first label out of the printing. Printer parameters that are persistent will be retained for future format use.
ZPL Configuration Table 7 Printer Management and Format Program Structure Command Description ^XA Start Format Command Put your commands here Format commands are ordered sensitive • General print and command settings • Media handling and behaviors • Media print size and position ^JUS command to save settings ^XZ End Format Command See the ZPL programmer’s guide and the Configuration Setting to Command Cross-reference to create a programming file.
ZPL Configuration Command Listing Name Description — USB COMM. Connection Status: Connected / Not Connected ^SCa BAUD Default: 9600 ^SC,b DATA BITS Default: 8 BITS ^SC,,c PARITY Default: NONE ^SC,,,,e HOST HANDSHAKE Default: AUTO ^SC,,,, ^SC,,,,,f PROTOCOL Default: NONE — SGD —** COMMUNICATIONS Default: NORMAL MODE SER COMM. MODE Default: AUTO ^CT / ~CT CONTROL CHAR Default: <~> 7EH ^CC / ~CC COMMAND CHAR Default: ^> 5EH ^CD / ~CD DELIM.
ZPL Configuration Command Listing Name Description — RAM 2104k........ R: — ONBOARD FLASH 6144k.........E: ^MU FORMAT CONVERT NONE RTC DATE Date Displayed RTC TIME Time Displayed ^JI / ~JI ZBI DISABLED (Requires key to enable) — ZBI VERSION 2.
ZPL Configuration Table 8 Printer Management and Format Program Structure Command Description ^XA Start Format Command Put your commands here Use a single command to manage the printer, test functions, and reports. ^XZ End Format Command Many of the commands that transfer objects, manage, and report on memory are Control (~) commands. They do not need the be within a format (form). They will be processed immediately upon receipt by the printer whether in a format (form) or not.
ZPL Configuration Command Name Description ~DY Download Objects Downloads and installs a wide variety of printer usable programming objects: fonts (OpenType and TrueType), graphics, and other object data types. Recommendation: Use ZebraNet Bridge for downloading graphics and fonts in the printer. ~DG Download Graphic Downloads an ASCII Hex representation of a graphic image. This is used by ZebraDesigner (label creation application) for graphics.
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