Reference Manual (complete instructions)

180
Technical Notes
Troubleshooting
External Device Issues
Problem Cause/Solution
A
Cannot
establish a
wireless
connection
with a smart
device.*
• See “Connecting to a Smart Device (SnapBridge)” when
establishing a wireless connection for the first time.
23
• Also see “If the Connection Is Unsuccessful”. 28
• If a wireless connection is established, perform the
following operations.
-Turn the camera off and then on again. 31
- Restart the SnapBridge app. –
- Cancel the connection and then establish a connection
again.
31
• Check the Network menu settings in the camera. 143
-Set Airplane mode to Off.
-Set Bluetooth M Connection to Enable.
• If the camera is registered with two or more smart
devices, select the smart device that you want to connect
in Network menu M Bluetooth M Paired devices in
the camera. If two or more cameras are registered in the
SnapBridge app, switch the connection on the app.
143
• Use a sufficiently charged battery. –
• Insert a memory card with sufficient free space into the
camera.
10
• Disconnect the HDMI cable or USB cable. 102
• Enable Bluetooth, Wi-Fi, and the location data functions
on the smart device.
–
• In the A tab of the SnapBridge app M Auto link
options M turn on Auto link. If it is off, Download
pictures and Remote photography can be used, but
images cannot be downloaded automatically.
–