Reference Manual (complete instructions)

181
Technical Notes
Troubleshooting
Cannot upload
images to a
smart device
that has a
wireless
connection
established
with the
SnapBridge
app.*
• Perform the operations described below when uploading
automatically.
-Set Network menu M Send while shooting M Still
images in the camera to Yes.
143
-In the A tab of the SnapBridge app M Auto link
options M turn on Auto link.
–
-In the A tab of the SnapBridge app M Auto link
options M turn on Auto download.
–
-If Network menu M Bluetooth M Send while off in
the camera is set to Off, turn on the camera or change
the setting to On.
143
• Insert a memory card into the camera. Images saved in
the internal memory cannot be uploaded.
10
• You may not be able to upload images or uploading may
be canceled while the camera is being operated.
–
• Depending on the status of the camera, you may not be
able to upload images or uploading may be canceled.
31
• See also “If Images Cannot Be Uploaded Successfully”. 31
Cannot perform
remote
photography
from a smart
device that has
a wireless
connection
established
with the
SnapBridge
app.*
• Remote photography cannot be performed when a
memory card is not inserted into the camera. Insert a
memory card.
30
• You may not be able to perform remote photography
while the camera is being operated.
–
• Depending on the status of the camera, you may not be
able to perform remote photography.
31
Cann
o
t
download still
images at the
original size in
the SnapBridge
app.*
For Send while shooting and Mark for upload in the
camera, the size of images that are downloaded is restricted
to 2 megapixels. To download still images at their original
size, use Download pictures in the SnapBridge app.
–
Images saved in
the camera are
not displayed on
a connected
smart device or
computer.
If the number of images saved on a memory card in the
camera exceeds 10,000, images captured thereafter may not
be displayed in a connected device.
• Reduce the number of images saved on the memory
card. Copy the necessary images to a computer, etc.
–
Problem Cause/Solution
A