User Manual User guide

351 Module needs service This error code is generated by the dispensing mechanism when the

calibration value for at least one of the sensors in any of the note

feeders has exceeded the upper limits of its calibration range.

1. Use the diagnostic functions or NMD test software to determine if

a note feeder has a faulty or dirty sensor.

2. Remove each note feeder module from the dispensing

mechanism and clean their associated empty, pressure and exit

sensors with clean compressed air.

3. Install the note feeders and recheck their operation to determine

if the error code has been cleared. If the error code has been

cleared, the cash dispenser can be put back in service. If the error

code is repeated, replace the note feeder or note feeder controller

for the affected feed channel.

353 No message to resend This error code may indicate a power loss/firmware restart has

occurred at the dispenser controller and no information could be

retrieved.

1. Restart the cash dispenser. Reset the error. Perform several

test dispenses.

2. If the cash dispenser operates normally while performing a test

dispense, put it back into service.

3. If the error code recurs, there may be a problem with the CMC

module.

356 Error in note transport This error code will be generated when the following conditions

occur:

A) When the note is stuck in the note transport sensor.

B) When the note is stuck in between the note transport sensor and

the throat.

1. Inspect the note transport sensor for blockage. If the sensor is

blocked, remove the blockage. Clean the sensors if needed.

2. Restart the cash dispenser. Reset the error. If the error code

continues, replace the note transport module. Otherwise, put the

cash dispenser into service.

357 Dispenser data size error Restart the operating system. Clear terminal error code. This

problem may be resolved by replacing the CMC board or by