Integrator's Manual

4
6.11 Using the COM24 Syslog Command ......................................................................... 93
6.12 Using the COM24 ATSC Command ........................................................................... 94
6.13 Using the COM24 401 Command ............................................................................. 95
6.14 Using the COM24 QAM Command ........................................................................... 96
6.15 Using the COM24 Help Command ............................................................................ 99
7 COM1000 FIRMWARE UPGRADE PROCEDURES ................................... 100
7.1 Preparing for a Firmware Upgrade ......................................................................... 100
7.2 Upgrading COM24 Firmware ................................................................................. 100
7.3 Upgrading a FLX24 from SD to HD .......................................................................... 103
7.4 Upgrading QAM24 Firmware ................................................................................. 104
8 COM1000 DIAGNOSTIC CAPABILITIES ............................................... 107
8.1 Indicator lights ...................................................................................................... 107
8.1.1 Power Supply Issues.................................................................................................. 107
8.1.2 System Startup ......................................................................................................... 108
8.1.3 Normal Operation .................................................................................................... 109
8.1.4 Software Upgrade .................................................................................................... 110
8.2 Network Connectivity Indicators ........................................................................... 112
9 DIRECTV AUTHORIZATION ............................................................. 113
10 GENERAL TROUBLESHOOTING TIPS .................................................... 114
10.1 Testing Video without Pro:Idiom Encryption .......................................................... 114
10.1.1 Streaming Video to a Standard Television ............................................................. 114
10.1.2 Streaming Video to your PC .................................................................................... 115
10.2 Preventing Pro:Idiom key loss ............................................................................... 117
10.3 Changing the Input ................................................................................................ 118
10.4 Verifying Card Authorization ................................................................................. 118
Appendix A COM24 IP CONFIGURATION CONSIDERATIONS .................... 119
Appendix B RF SANITY CHECK .......................................................... 124