Integrator's Manual

100
7 COM1000 FIRMWARE UPGRADE PROCEDURES
When you first receive your COM1000 system, your distributor should have already installed the
most recent firmware on every COM24 card. However, since we are continuing to improve
upon the software associated with the system, you may find it useful to stay up-to-date as future
versions are released.
Note: The latest firmware release covered in this manual is ST02.07.05.
The following sections will explain in detail the upgrade options that were touched upon earlier
within the file transfer utility located under the Tune command and on the PairingInfo page
(Advanced Tune for SW version ST02.05.05 and later).
7.1 Preparing for a Firmware Upgrade
Before proceeding any further, it is recommended that you first visit Section 5.2.1 on setting up
your network connections and Sections 5.1.5 and 5.3 on using FTP/TFTP and configuring your
server in order to ensure that everything is properly configured to perform this operation.
7.2 Upgrading COM24 Firmware
WARNING: DO NOT download old software versions (before ST02.07.05) if the RID does
not start with 0330. This will cause all three LEDs to blink once a second and the card will not
work.
This section will guide you through the procedure for upgrading your COM24 cards. There are
two different ways you can go about doing this. The first method is a single-card upgrade, which
requires the use of the file transfer utility located on the Advanced Edit page (see Section 6.8.5).
The second and preferred method is a multi-card upgrade, the controls for which are located at
the bottom of the PairingInfo page (see Section 6.5).
For both of these options, the “Usage” option should be on „2 = SW_Upgrade.‟ The
“IP_Address” will be the device that contains the upgrade file (your PC). The “Filename” will
be the name of the upgrade file (e.g. “imageB020113.bin”). It is recommended that you retain
the original filename of the update file you have been issued to avoid confusion later on. The
mode determines whether the card tries to contact a FTP or TFTP server.
The fields that apply to the COM24 Multi-card upgrade are listed in Section 6.5 “Evaluating
COM24 Authorization Status.”