User's Manual

Chapter 31 Auto-attendant
ISG50 User’s Guide
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31.3.2 Auto Attendant Settings: Office Hours
Use this screen to edit auto-attendant office hour settings. To access this screen, click the Add or
Edit icon in the Configuration > PBX > Outbound Line Management > Auto-Attendant >
Customized screen and then click the Office Hour tab.
Figure 331 Office Hours Setting
Each field is described in the following table.
Table 178 Office Hours Setting
LABEL DESCRIPTION
Office Hour Settings
Upload Audio File Click Browse to locate an audio file to be used as the auto-attendant greeting message,
and Upload to copy it to IP-PBX.
The audio file you upload must meet the following criteria:
• PCM format, 16 kHz, 16-bit, mono mode (*.wav).
• The total play time of all the AA audio files combined must be less than 30 minutes.
Record Audio File
Click this to record an audio file through the extension set as the recording peer.
Audio File State
This indicates whether an audio file has been uploaded to the ISG50 or not. You can also
Playback the audio file to hear how it sounds.
Enable Dial
Extension
Number
Select this to allow incoming calls to dial extensions that are not associated with specific
key codes on the Options list below. Clear it to limit all input to the key codes listed on
the Options table below.