User Guide
Intellectual property notices Palm Take Back and Recycling Program © 2008 Palm, Inc. All rights reserved. Trademark, copyright, patent, and other intellectual property notices are set forth within the safety and legal information included in your smartphone package. This product is protected by certain intellectual property rights of Microsoft Corporation. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft or an authorized Microsoft subsidiary.
Contents Chapter 1: Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Your Palm® Treo™ Pro smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Where can I learn more? . . . .
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Chapter 5: Synchronizing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Synchronization overview . . . . . . . . . .
Determining your GPS location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Connecting to a Wi-Fi network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Connecting to devices with Bluetooth® wireless technology . . . . . . . . . . . . . . . . . . 183 Using your device as a wireless modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Chapter 9: Your photos, videos, and music . . . . . . . . . . . . . . . .
Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276 Accessing information on a remote computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281 Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Chapter 13: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 Today screen settings . . . . . . . . . .
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
viii CONTENTS
C H A PT ER 1 Welcome Congratulations on the purchase of your Palm® Treo™ Pro smartphone.
In this chapter Your Palm® Treo™ Pro smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . 11 What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Where can I learn more? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Your Palm® Treo™ Pro smartphone In one compact and indispensable device, you now have all of the following: • • An advanced wireless smartphone ® A full suite of Windows Mobile organizer applications: Contacts, Calendar, Notes, and Tasks LOOK HERE: Don’t miss the helpful tips and cross-references given in these boxes.
CHAPTER 1 WELCOME • Desktop synchronization software (ActiveSync® desktop software for Windows XP computers, Windows Mobile Device Center for Windows VistaTM computers) • User Guide (this guide) on the web • Microsoft Office Outlook® 2007 software trial download What do I need to get started? As you work through the instructions in this guide, you need all the items that came in the smartphone box (see What’s in the box?).
Where can I learn more? • For a quick introduction If you need more information • Quick Tour: The Quick Tour introduces you to many of your smartphone’s features. It is already installed on your smartphone, and you can open it from your Today screen by selecting Quick Tour. If you remove the Quick Tour entry from your Today screen (see Using your Today screen), you can always open the Quick Tour by pressing Start, selecting Programs, and then selecting Quick Tour.
WELCOME CHAPTER 1 14 WHERE CAN I LEARN MORE?
C H A PT ER 2 Setting up You’re about to discover the many things about your smartphone that will help you better manage your life and have fun, too. As you become more familiar with your smartphone, you’ll want to personalize the settings and add applications to make it uniquely yours. But first, follow these few easy steps to set up your smartphone and get it running.
In this chapter Palm® Treo™ Pro smartphone overview . . . . . . . . . . . . . . . . . . . . . . 17 Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 19 Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Using the My Treo application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Setting up synchronization . . . . . .
Palm® Treo™ Pro smartphone overview Front view 1 11 2 12 3 13 4 14 5 15 6 16 7 17 8 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2 CHAPTER SETTING UP Side button Left softkey Start Phone/Send Calendar Lanyard connector MicroUSB connector (sync and power connector) 3.5mm stereo headset jack Earpiece Touchscreen 5-way navigator with Center button Right softkey OK End Messaging Microphone Be careful not to scratch or crush your smartphone screen.
CHAPTER 2 SETTING UP IMPORTANT The smartphone speaker includes a large magnet, so be sure not to store your smartphone near credit cards or other items that could be demagnetized. 3 4 5 6 7 Wi-Fi IR (infrared) port Reset button (under back panel) Stylus Camera lens Back view To save power, when your smartphone screen turns off, the Wi-Fi feature turns off. Press Wi-Fi to turn this feature back on and quickly reconnect to a network.
Inserting the SIM card and battery WARNING Use only batteries and chargers that are approved by your wireless service provider or Palm with your smartphone. Failure to use an approved battery or charger may increase the risk of your smartphone overheating, catching fire, or exploding, which may result in serious bodily injury, death, or property damage. Failure to use an approved battery or charger may also prevent your smartphone from turning on or charging and may void your smartphone warranty.
CHAPTER 2 SETTING UP 2 If the battery is installed, remove it. Slide your finger under the top of the battery (nearest the camera lens) and lift up. 4 Align the metal contacts on the battery with the contacts of the battery compartment, and then press the battery into place. 3 Hold the SIM card with its metal contacts facedown and its notch aligned with the notch of the cutout in the compartment, and slide the SIM card into the cutout.
Windows Mobile screen. You are ready to begin setup when text appears prompting you to tap the screen. If your smartphone does not turn on after you insert the battery, you need to connect it to the USB AC charger to charge it (see Charging the battery). If it still doesn’t start, perform a soft reset (see Performing a soft reset). TIP 6 Follow the onscreen instructions to finish the installation. If prompted, tap Reboot to complete setup.
SETTING UP CHAPTER 2 You can also charge your smartphone battery by connecting your smartphone to your computer using the USB cable. Charging this way takes much more time than using the USB AC charger. TIP * When your smartphone is on (see Turning your smartphone on/off), the onscreen battery icon on the Today screen displays the charging status: Solid lightning bolt: The battery is being charged. Filled battery: The battery is fully charged and can be disconnected from the charging source.
• Turn off the Wi-Fi feature (see Turning wireless services on/off), leave the default option to connect only when the Wi-Fi button is pressed, or adjust Power Save Mode to maximize the battery (see Customizing Wi-Fi settings). • Turn off the Bluetooth feature if you’re not using it (see Entering basic Bluetooth settings). • Turn off the option to receive beamed information if you’re not using it (see Turning on the option to receive beamed information).
CHAPTER 2 SETTING UP • Turn off the voice command feature if you’re not using it (see Setting up voice commands). • Turn down the screen brightness (see Adjusting the brightness). • If you synchronize with your corporate Exchange server using Microsoft Exchange ActiveSync®, increase the time interval between automatic synchronizations (see Setting the synchronization schedule). • Keep your battery away from direct sunlight and other sources of heat.
Adjusting call volume When you’re on a call, press the Volume button on the side of your smartphone to adjust the call volume. 4 Look for your phone number directly below the title bar. 2 CHAPTER SETTING UP * * * Look here for your phone number 5 Press OK . If your phone number doesn’t appear on the Phone Settings screen, your network has not yet sent the number to the SIM card (this does not affect SIM card functionality).
CHAPTER 2 SETTING UP Using the My Treo application Setting up synchronization Use the My Treo application to register your smartphone and access the User Guide and online support. My Treo also provides an alternate starting point for setting up an email account, a Bluetooth® connection, or a Wi-Fi connection, and for launching the Quick Tour. After you’ve finished setting up your smartphone, we recommend that you set up a synchronization method to get the most out of your smartphone.
C H A PT ER 3 Moving around on your smartphone Have you ever been to a new city and felt a bit lost until you figured out the streets? Learning to move around on your Palm® Treo™ Pro smartphone is a similar experience. Most applications that work on your smartphone use the same set of controls. So once you learn how to use these controls, you’ll be driving all over town and you won’t even need a map.
In this chapter Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Opening and closing applications. . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Using your Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Navigating around the screen 5 1 2 4 To navigate around the smartphone screen, you can use the 5-way navigator or you can tap items on the screen with the stylus. As you become familiar with your smartphone, you’ll find your own favorite way to scroll, highlight, and select items. Using the 5-way, press Right , Left , Up , or Down to move around the screen. Press Center to highlight and select items.
MOVING AROUND ON YOUR SMARTPHONE CHAPTER 3 just like the Page Up and Page Down keys on your computer keyboard. • When inside a list, press and hold Up or Down to rapidly scroll through the list. Can’t find the Option key? See Using the keyboard. • Tap an onscreen scroll arrow. TIP 1 • Press and hold Option while pressing Left or Right to jump to the top or bottom of the current document or entry.
without making any changes—do one of the following: • Press OK • Use the stylus to tap or in the upper-right corner of the screen. These buttons are not accessible using the 5-way. . When you close a screen, the application continues running in the background. To close an app—as opposed to just a screen—press and hold OK or tap and hold OK on the screen (see Opening and closing applications). TIP The best way to learn to use the 5-way is to experiment.
CHAPTER 3 MOVING AROUND ON YOUR SMARTPHONE After highlighting an item with the 5-way, you can select or activate it by pressing Center or by tapping the item with the stylus. performs a specific action, such as New or Edit. In some contexts, these keys may do nothing at all. Highlighting text 1 You can use the stylus to highlight text on the screen. Tap and drag the stylus across the text you want to highlight. To highlight a word, double-tap it. To highlight a paragraph, triple-tap it.
1 Press Menu (right softkey) to display an application’s menu. You can select most menu items by pressing a key on the keyboard. To quickly access a menu item, press Menu (right softkey) followed by the underlined letter in the menu item’s name. DID YOU KNOW? 3 CHAPTER MOVING AROUND ON YOUR SMARTPHONE Selecting options in a shortcut menu Most applications also provide access to context-sensitive shortcut menus—similar to the right-click menus on a Windows computer.
CHAPTER 3 MOVING AROUND ON YOUR SMARTPHONE You can also tap and hold the stylus on an item to open the shortcut menu. TIP 3 Press Up or Down menu item. to highlight a 4 Press Center to select the menu item, or press Left to cancel your selection. Selecting options in a list Lists enable you to select from a range of options. You can identify whether a list is available when you select a field. If a rectangle appears around the field along with a downward-pointing arrow, a list is available.
Press Left selection. to exit the list and cancel your Using the keyboard 1 7 2 8 3 9 4 11 5 12 6 13 Start Phone/Send Calendar Option Shift/Search Space OK End Messaging Backspace Return Shift Alt Understanding the keyboard backlight 10 1 2 3 4 5 6 7 8 9 10 11 12 13 3 CHAPTER MOVING AROUND ON YOUR SMARTPHONE Your smartphone includes a keyboard backlight for low light conditions. The keyboard backlight activates automatically when the screen turns on.
CHAPTER 3 MOVING AROUND ON YOUR SMARTPHONE Entering lowercase and uppercase letters By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following: • • Press Shift ( or ) and then enter a letter. You don’t need to press and hold Shift while entering a letter. Press Shift ( or ) twice to turn on Caps Lock and then enter a series of letters.
Entering passwords You can’t see your password as you enter it, so be careful. Be sure Caps Lock and Option Lock are not on unless you need them. For information on how to enter characters, see Entering lowercase and uppercase letters and Entering numbers, punctuation, and symbols. Entering other symbols and accented characters You can enter symbols and accented characters that don't appear on the keys by using the alternate characters list.
CHAPTER 3 38 MOVING AROUND ON YOUR SMARTPHONE Press Alt and press… to select… Press Alt and press… to select… E ÉÈËÊ 0 ° f or F ƒ 1( + E) 1 ¼ ½ i íìïî 2( + R) 2 I ÍÌÏÎ 3( + T) 3 ¾ l or L £ !( + J) ¡ n ñ $( + H) N Ñ ;( + K) : :-) :-( ;-) o óòöôœõ ?( + N) ¿ O ÓÒÖÔŒÕ p or P ¶ r or R ® s ßš S ߊ t or T ™ u úùüû U ÚÙÜÛ x or X x¤ y ýÿ Y ÝŸ USING THE KEYBOARD £¥¢ Press Alt by itself to select these characters: :_•%=÷^$ £¥¢$[]{}<>«»©® °~\ص|
Opening and closing applications With the Start menu open, press the letter underlined in the application’s name to open the app. For example, press H to open Help. TIP 3 CHAPTER MOVING AROUND ON YOUR SMARTPHONE You can open apps by pressing and holding Option and then pressing Phone/ Send, Start, OK, Calendar, or Messaging. You can change which app a button combination opens (see Reassigning buttons). DID YOU KNOW? Opening applications on the Start menu 1 Press Start menu.
CHAPTER 3 MOVING AROUND ON YOUR SMARTPHONE 3 Press Center to open the highlighted application. 4 (Optional) Press OK to return to Programs and open another application. The current application continues to run in the background. Switching among open applications 1 Go to your Today screen. 2 Tap the running programs icon in the upper-right corner to open the Quick Menu. 3 Select the program you want to use. You can also use the Quick Menu to close applications, open Task Manager, and check system memory.
To close all applications except the ones you specify: Check the boxes next to the applications you do not want to close, press Menu (right softkey), and select Stop All but Selected. To close all open applications: Select Stop All. If an X appears in the upper-right corner of an application screen, you can tap and hold the X with the stylus to close the application. You can turn this feature on and off or change it so that simply tapping X closes an application.
MOVING AROUND ON YOUR SMARTPHONE CHAPTER 3 1 7 2 3 4 5 6 Using your Today screen The Today screen lets you see your current appointments and messages at a glance. You can also make a call, search the web, and manage your smartphone from your Today screen. To access your Today screen, press End . 1 Title bar and status info: See What are all those icons? 2 Wireless service indicator: Shows whether the Bluetooth® technology and Wi-Fi features are on or off.
4 Messaging status field: Shows the number of unread email, text, and multimedia messages. Email messages are listed by email account. Select an account or select SMS\MMS to open the corresponding Inbox. 5 Calendar status field: Shows upcoming appointments. Select this field to open the Calendar application. 7 Running programs icon: Tap to open the Quick Menu, which shows all open applications so you can quickly switch between or close them.
MOVING AROUND ON YOUR SMARTPHONE CHAPTER 3 44 USING YOUR TODAY SCREEN
C H A PT ER 4 Your phone The Today screen and the Phone screen are the key locations for making and receiving calls. You can creatively manage multiple calls. For example, you can swap between calls, send text messages to ignored calls, and create conference calls.
In this chapter Turning your smartphone on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning your smartphone on/off The term smartphone refers to the device and its physical aspects. The term phone refers to the wireless feature of your Palm® Treo™ Pro smartphone that enables you to connect to your wireless service provider’s network so that you can make and receive calls and send and receive data. The phone and the screen of your smartphone can be turned off and on separately.
CHAPTER 4 YOUR PHONE Turning your phone off Press and hold Power Waking up the screen and turning it off . When your phone is off, the phone-off icon appears at the top of the screen and Phone off appears in the upper-left of the screen. Your phone is not connected to any mobile network. Although you can no longer use the phone, you can still use Microsoft Office Mobile® apps and all the organizer features of your smartphone.
The first time you take your smartphone out of the box, you need to remove the battery and reinsert it to wake up the screen (see Inserting the SIM card and battery). TIP When the screen is off but the phone is on, a screen saver appears showing the date and time as well as the following indicators: 4 CHAPTER YOUR PHONE Making calls Dialing from the Today screen 1 Press End screen. to open your Today 2 Using the keyboard, enter a phone number.
CHAPTER 4 YOUR PHONE press Option lookup. to avoid starting a contact If the numbers you are entering match a phone number you have for a contact, the contact name is displayed. Select the name to dial the associated number (see Dialing by contact name for more information). TIP Dialing with a speed dial BEFORE YOU BEGIN Create some speed dials (see Assigning a speed dial to a phone number). 1 Press End screen.
If you press E, R, or any other key that displays both a letter and a number, you see onscreen not only matching names but the number as well. The numbers do not affect the process for dialing by contact name. TIP 3 Matching contacts are displayed with a code for the type of number you last entered for that contact: “w” for work, “m” for mobile, and so on. • If the contact name appears with the code for the number you want to dial, highlight the name and press Phone/ Send to dial the number.
CHAPTER 4 YOUR PHONE Redialing a recently called number To dial the last number you called: Press Phone/Send twice. To select from your most recently dialed numbers: Press Phone/Send , highlight the number or contact name you want to call, and then press Phone/ Send to dial. off, you don't have to turn it on. You don't have to press Option .
If you can’t dial a phone number directly from a web page or a message, highlight the number, select Edit (right softkey), and then select Copy. Open the Keypad, press Menu (right softkey), and select Paste. Press Phone/Send to dial. TIP Select a phone number in a message, press Menu (right softkey), and then press Save to Contacts to create a new contact containing the highlighted information or edit an existing contact to include the highlighted information.
YOUR PHONE CHAPTER 4 sounds remain off until you slide the Ringer switch back to Sound On . • Press the Volume button. • Press any letter key. (Don’t press Phone/ Send , End , Alt , Start , OK , or the 5-way.) Listening to voicemail from the Today screen When you silence the ringer, you can either answer the call or let it ring through to voicemail. Using voicemail Setting up voicemail 1 Press End . 2 Press and hold 1 on the keyboard to dial your wireless service provider’s voicemail system.
DID YOU KNOW? When the voicemail icon appears at the top of the screen, you can tap this icon to retrieve your voicemail. You can turn off the Center button voicemail notification. Press Start and select Settings. On the Personal tab, select Phone. Select the Beacon tab and uncheck the option to illuminate Center when voicemail arrives. What can I do during a call? 4 CHAPTER YOUR PHONE TIP Retrieving messages from a voicemail notification NOTE Not all service plans support voicemail notification.
CHAPTER 4 YOUR PHONE You can do any of the following on the Phone screen: To lock the screen during a call so you don’t accidentally activate any onscreen buttons or other items: Select Lock. To unlock the screen select Unlock. 2 1 You can set the screen to be locked by default when you are on a call (see Locking your screen). DID YOU KNOW? When a call lasts longer than one minute, the screen dims. After two minutes, it dims more. Press any key except End to light up the screen.
You can open the Contacts application directly from the Phone screen by selecting Contacts. From any application, press Phone/ Send to return to your Phone screen. To go to your Today screen, press Start and select Today. You can use many other applications on your smartphone, including the organizer and text message features, while holding a phone conversation. You cannot, however, make some data connections during an active call while connected to a GPRS network.
CHAPTER 4 YOUR PHONE If you don’t add a number right away, follow these steps to add it later: 1 Press Phone/Send . 2 Highlight the number you want to save. 3 Press Menu (right softkey) and select Save to Contacts. 4 Do one of the following: Create a new contact: Select . Add this number to an existing contact: Select the contact name. Decline adding the number: Press Cancel (right softkey).
• Select Swap to move between callers by placing the current active call on hold and talking on the other line. • Make the calls a conference call. See Making a conference call. 4 CHAPTER YOUR PHONE Making a conference call IMPORTANT You can join up to 5 calls into a 6-way conference call. The number of calls you can join in conference depends on your service plan. Additional charges may apply, and minutes in your mobile account may be deducted for each call.
YOUR PHONE CHAPTER 4 When all calls are forwarded, the call forwarding icon appears in the upper-right corner of the Phone screen. 1 Press Start and select Settings. 2 On the Personal tab, select Phone. 3 On the Services tab, highlight Call Forwarding. 4 Select Get Settings. 4 When you’re done, do one of the following: • If you have not extracted a call, press End once to hang up all calls.
Working with called numbers You can redial a number you’ve recently called (see Redialing a recently called number). You can also view call details, send a text message to a number, save a number to your contact list, and more. Working with recently called numbers 1 Press Phone/Send . On the recent calls list, outgoing calls are designated by a right-pointing green arrow, and incoming calls are designated by a left-pointing yellow arrow. Missed calls are designated by a red exclamation point.
CHAPTER 4 YOUR PHONE 3 With the call open, do either of the following: View all calls with this number, including their duration: Press Menu (right softkey) and select View All Calls. If you select this option, you can delete all calls from this number by pressing Menu (right softkey) and selecting Delete All Calls. Delete the call from the recent calls list: Press Menu (right softkey) and select Delete Call. Select Yes to confirm the deletion.
4 Highlight the number you want and do one or more of the following: Save the phone number to a contact: See Saving phone numbers. View a note associated with the phone number: Press Menu (right softkey) and select View Note. Delete the call from the list: Press Menu (right softkey) and select Delete. Select Yes to confirm the deletion. Send a text message to the number: Press Menu (right softkey) and select Send Text Message. Enter the message text and press Send (left softkey).
YOUR PHONE CHAPTER 4 You cannot assign 0 (zero) or 1 as a speed dial. The number 0 is reserved for entering the + symbol in a phone number, and the number 1 is reserved for dialing your voicemail system. DID YOU KNOW? You can also assign a speed dial to a contact from the recent calls list. Press Phone/Send to open the list, press Menu (right softkey), and select Speed Dial. Press Menu (right softkey), select New, and then select the contact to whom you want to assign a speed dial.
What are all those icons? You have more than one of the conditions listed above. Tap the icon to view the notifications. You can monitor the status of several items using icons at the top of your Today screen or your Phone screen: You missed an incoming call. Your phone is on. The bars display the signal strength. The stronger the signal, the more bars that appear. If you are outside a coverage area, no bars appear. You have a voicemail message. Your phone is off.
CHAPTER 4 YOUR PHONE You are in a roaming coverage area. Additional fees may apply for calls or data transmission. Your smartphone’s Wi-Fi feature is turned on, but you are not connected to a Wi-Fi network. Your smartphone is connected to a Wi-Fi network, but you are not actively transmitting data. Your smartphone is connected to a Wi-Fi network and you are actively transmitting data. ActiveSync synchronization is in progress.
Your phone is connected to a HSDPA UMTS network, but you are not actively transmitting data. You can still make or receive calls. Your phone is on and an EDGE data connection is active. You can still make or receive calls, but the data transmission is automatically interrupted. NOTE In most cases, when your Your phone is connected to a GPRS network, but you are not actively transmitting data. You can still make or receive calls.
CHAPTER 4 YOUR PHONE Using a phone headset Using a wired headset You can connect a phone headset for hands-free operation. You can use either the headset that came with your smartphone or a compatible third-party headset. IMPORTANT If driving while using a smartphone is permitted in your area, we recommend using a headset or hands-free car kit (both sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds.
• Hang up a single active call or all calls on a conference call if there is no extracted call • Swap between calls if there is one active call and one call on hold NOTE Your smartphone works with headsets that have a 3.5mm connector (look for three colored bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with your smartphone. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with your smartphone.
CHAPTER 4 YOUR PHONE 4 Select the Mode tab and check the Turn on Bluetooth box. 6 Wait for your smartphone to search for devices and to display the device list. 5 Select the Devices tab, and then select Add new device. 7 Highlight the device with which you want to connect and press Next (right softkey). If the device you want does not appear, select Refresh. 8 If prompted, enter a passkey between 1 and 16 digits long and press Next (right softkey).
a passkey that you make up. In either case, you must use the same passkey on both your smartphone and your hands-free device. We recommend that you use a passkey of 16 digits, where possible, to improve the security of your smartphone. The longer the passkey, the more difficult it is for the passkey to be deciphered. Using a Bluetooth hands-free device To learn how to set up and connect to Bluetooth devices, see Connecting to a Bluetooth® hands-free device.
CHAPTER 4 YOUR PHONE • To find out how to transfer your contacts from your smartphone to your car kit, go to palm.com/ treoproumts-support. Customizing phone settings 4 Select the Event list, and then select the type of call for which you want to set the ringtone: Phone: Known Caller: An incoming call from someone in your Contacts list or Speed Dial list. Selecting ringtones and display notices You can set different tones for different types of incoming phone calls and notifications.
Phone: Roaming: A call that comes in when you’re outside your home mobile network. 7 Check the Vibrate when… boxes to turn the vibrate feature on/off based on the Ringer switch setting. Phone: Unknown Caller: An incoming call from someone identified by caller ID who is not in your Contacts list or Speed Dial list. 8 Repeat steps 4–7 to select ringtones for other types of calls. 9 Press OK You can add, preview, delete, and send sounds on your smartphone.
CHAPTER 4 YOUR PHONE Call volume: While a call is in progress, press Volume (on the side of your smartphone) to adjust the call volume. Ringer volume: When a call is not in progress and you are not playing music or a video, press Volume to adjust ringer volume. To turn off the call or ringer volume completely, press and hold Volume until the minimum volume is reached. Release the button, wait two seconds, and then press Volume again. You can enable your smartphone for use with a TTY/TDD device.
1 Press Start and select Settings. 2 On the Personal tab, select TTY 4 Check the Answer incoming calls without pressing Talk after X rings box and select the number of rings. . 4 CHAPTER YOUR PHONE 3 Check the Enable TTY support box. 4 If an alert appears, press OK 5 Press OK 5 Press OK . . Adding contact numbers from new callers By default, you are prompted to add contact entries for numbers that are not already in your Contacts list. You can turn this feature on or off.
YOUR PHONE CHAPTER 4 4 Press OK . 5 (Optional) To change the content of the message, select the text in the box, and enter the text you want. Setting options for rejecting a call By default, when you reject an incoming call, the caller is sent to voicemail. You can change this setting so that, in addition to sending the caller to voicemail, a text message opens addressed to the caller, containing default text, that you can send right away. You can also change the default text of the message.
1 Press Start and select Settings. 2 On the Personal tab, select Phone . 3 On the Services tab, highlight Call Barring and select Get Settings. 4 Select the Block incoming calls list, and then select one of the options: All calls: All incoming calls are blocked. When roaming: All incoming calls are blocked when roaming. Off: No incoming calls are blocked. International: All outgoing international calls are blocked.
YOUR PHONE CHAPTER 4 4 Select the appropriate option to receive a notification or not. 5 Press OK . Setting call waiting notification 5 Press OK You can choose to be notified when you receive a call while you are on a call. You can choose to accept the call or not. See Answering a second call (call waiting). Changing your voicemail and text message service center number 1 Press Start and select Settings.
4 Select the field for the number you want to change, and enter the new number 4 CHAPTER YOUR PHONE provider for more information and your PIN2. BEFORE YOU BEGIN Get your PIN2 from your wireless service provider. If you have entered your PIN2 incorrectly and your SIM card is locked, obtain your PUK2 from your wireless service provider. 1 Press Start and select Settings. 2 On the Personal tab, select Phone . 3 Select the More tab. 5 Press OK . 4 Next to Fixed Dialing, select Settings.
CHAPTER 4 YOUR PHONE 6 Enter your PIN2 and press Done (left softkey). If your SIM card is locked, enter your PUK2 and press Done (left softkey). 4 Select the Select your network type list, and then select one of the following: 7 Press Menu (right softkey) to add, delete, or edit the phone numbers in the list. 8 Press OK . If your wireless service provider changes the PIN2 code, you need to change it on your smartphone. Press Start and select Settings. On the Personal tab, select Phone.
Manually selecting your network settings IMPORTANT The network settings are preset for optimum performance. Do not change these settings unless instructed to do so by a representative from your wireless service provider. The network settings options vary according to your wireless service provider. 1 Press Start and select Settings. 2 On the Personal tab, select Phone .
CHAPTER 4 YOUR PHONE 6 Select the Language list, and then select the language in which you want to receive channel messages. 7 Select the Select items to receive list, and then select the type of messages you want to receive. To create new items, select New, enter the item name and channel number, and press OK . 8 Press OK 82 .
C H A PT ER 5 Synchronizing information Synchronizing means that information that has been entered or updated in one place—your Palm® Treo™ Pro smartphone, your computer, or your corporate server—is automatically updated in the other. There’s no need to enter information twice. Some types of synchronization can happen on an automated schedule, so you don’t even have to think about it.
In this chapter Synchronization overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 How do I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 What can I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 89 Synchronizing using the USB cable . . . . . . . . . . . . . . . . . . . . . . . . . 94 Setting up wireless synchronization . . . . .
Synchronization overview This chapter discusses using desktop sync software and other methods to synchronize your smartphone and your computer. When you synchronize, info you enter on your smartphone, your computer, or your corporate server is automatically updated in the other location. There’s no need to enter the info twice.
CHAPTER 5 SYNCHRONIZING INFORMATION After you install desktop sync software, you can synchronize by connecting your smartphone to your computer using any of the following: What can I synchronize? USB cable: See Synchronizing using the USB cable. If you have Microsoft Office Outlook® 2003 or later installed on your computer, you can synchronize information in these applications: Bluetooth® wireless technology: See Synchronizing over a Bluetooth connection.
If you don’t have Outlook installed on your computer, you can download a trial version of Outlook 2007. On your smartphone, press Start and select Settings. Select the System tab, select PC Setup, and then select Set up my PC. Connect your smartphone to your computer using the USB cable. On the screen that appears on your computer, select the link to download a trial version of Outlook 2007.
CHAPTER 5 SYNCHRONIZING INFORMATION This table lists the types of info you can synchronize and the methods to use.
Info type Method Where to learn more Music, picture, and video files that are not in your Windows Media Player Mobile library Desktop sync software Setting up your computer for synchronization Outlook Notes Desktop sync software Setting up your computer for synchronization Files to be transferred to an expansion card Desktop sync software Setting up your computer for synchronization 5 CHAPTER SYNCHRONIZING INFORMATION Changing which applications sync Synchronizing Windows Media Player library
CHAPTER 5 SYNCHRONIZING INFORMATION • USB cable (included with your smartphone) • Adobe Flash Player (required to run the installation program) If you do not have Adobe Flash Player on your computer, you can download it for free from adobe.com. TIP In setup mode, you can do the following: • Install the desktop sync software. • Download a trial version of Outlook 2007. • Download a copy of this User Guide to your computer. • Visit Palm support online.
For best performance, plug your USB cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port. If you use a USB hub, make sure it’s a powered hub. TIP 3 Connect the USB cable to your smartphone by inserting it into the microUSB connector on the bottom of the smartphone.
CHAPTER 5 SYNCHRONIZING INFORMATION Your smartphone is being charged when it is connected to your computer using the USB cable. If you never want to sync through this connection, but only charge your smartphone, you need to turn off setup mode. When the Setup screen appears on your computer, on your smartphone, press Cancel (right softkey), and then press Exit (right softkey). TIP 5 After you complete installation, the mode switches to sync mode, and you are ready to sync.
1 On your smartphone, press Start and select Settings. 2 Select the System tab, and then select PC Setup . 3 Select Set up my PC. 4 Press OK . Change which applications synchronize. • In ActiveSync desktop software on a Windows XP computer, enter settings to synchronize wirelessly with Microsoft Exchange Server 2003 or 2007.
CHAPTER 5 SYNCHRONIZING INFORMATION If the ActiveSync icon does not appear in the taskbar, click Start > Programs > Microsoft ActiveSync to open the ActiveSync window. TIP You can enter a setting to have the ActiveSync window open automatically when you connect your computer and your smartphone. In the ActiveSync window, select File > Connection Settings, and check the Open ActiveSync when my device connects box.
• If you don’t see the correct icon, make sure the desktop sync software that came with your smartphone is running on your computer. • If you have any problems synchronizing, see Synchronization for troubleshooting suggestions. 5 CHAPTER SYNCHRONIZING INFORMATION Your smartphone contains Sprite Backup, a backup and restore application that backs up information that is not synchronized with Outlook.
CHAPTER 5 SYNCHRONIZING INFORMATION and the same info stored on the Exchange server using Microsoft Exchange ActiveSync. If you are using Exchange Server 2007, or Exchange Server 2003 that has been upgraded to Service Pack 2, you may be able to take advantage of the additional features of Microsoft Direct Push. Microsoft Direct Push is a two-way wireless delivery method that keeps your Outlook information always up-to-date and provides more efficient communication between the server and your smartphone.
4 Enter the email address you use to access email from your corporate Exchange server. Check the box to have the setup process get your Exchange server settings from the Internet. The Exchange server settings are casesensitive. Be sure to enter uppercase and lowercase letters properly. TIP 5 CHAPTER SYNCHRONIZING INFORMATION 7 Check the Save password box. 5 Press Next (right softkey). 6 Enter the username and password you use to access your corporate mail server, and enter the Exchange server domain.
CHAPTER 5 SYNCHRONIZING INFORMATION 10 Press Next (right softkey) and check the boxes for the types of information you want to synchronize with the Exchange server. 12 Press Finish (left softkey). Synchronization with your Exchange server begins automatically. A status bar appears onscreen indicating sync progress.
If you use Microsoft Exchange Server 2003 that is not upgraded to Service Pack 2: By default, wireless sync does not take place automatically. Set a synchronization schedule to have sync take place either anytime info is updated on your smartphone or the server, or at certain intervals. 1 Press Start and select Programs. 2 Select ActiveSync . 3 Press Menu (right softkey) and select Schedule. Off-peak times: Sets the frequency for low-traffic time periods such as late at night.
CHAPTER 5 SYNCHRONIZING INFORMATION 2 To initiate a manual sync, press Start and select Programs. 3 Select ActiveSync . 4 Press Sync (left softkey). Other ways to synchronize Synchronizing over a Bluetooth connection You can synchronize your computer and smartphone using Bluetooth wireless technology. BEFORE YOU BEGIN Make sure your computer is equipped with Bluetooth wireless technology. You may need to go to your computer manufacturer’s website to download required software.
9 If this is the first time you’re making a Bluetooth connection to this computer, follow the onscreen prompts to set up a Bluetooth partnership with this computer. See Connecting to devices with Bluetooth® wireless technology for more information on partnerships. 10 Select Sync. 11 When synchronization has finished, press Menu (right softkey) and select Disconnect Bluetooth. 1 Set up your computer to receive infrared beams. See ActiveSync Help on your computer for details.
CHAPTER 5 SYNCHRONIZING INFORMATION • The contacts and calendar appointments that were on C2 are now also on C1. • The contacts and calendar appointments from both computers are on your smartphone. NOTE Microsoft Office Outlook® email can synchronize with only one computer. Changing which applications sync You must select sync options if you want to synchronize notes, pictures, and other types of files. 1 Press Start • Check the box next to any items you want to synchronize.
• Highlight an item and select Settings to customize the settings for that item. Settings are not available for all items. For detailed information on synchronizing Word documents, Excel spreadsheets, and PowerPoint presentations, see Synchronizing your Microsoft Office files. For detailed information on synchronizing pictures, videos, and music files, see Synchronizing your pictures, videos, and music.
SYNCHRONIZING INFORMATION CHAPTER 5 104 STOPPING SYNCHRONIZATION
C H A PT ER 6 Your email You already know how efficient email is for staying in touch. Now your Palm® Treo™ Pro smartphone brings you a new level of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access your wireless service provider’s data network. You can send photos to your friends and family, or create Microsoft Word or Excel files and send them to your colleagues.
In this chapter Setting up email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Working with email messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Customizing your email settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Working with meeting invitations . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up email 2007, or Exchange Server 2003 with Service Pack 2. 6 CHAPTER YOUR EMAIL Entering settings for an email account BEFORE YOU BEGIN • Before you use your smartphone to send or receive messages, consult your wireless service provider for pricing and availability of email services and data rate plans. • Make sure your phone is on and you’re inside a coverage area before you send or receive messages.
CHAPTER 6 YOUR EMAIL Email account type Type of email you can access How to set up Microsoft Exchange Server You can retrieve corporate email using a Microsoft Exchange server. You can access email wirelessly if your company is using Microsoft Exchange ActiveSync®. See Setting up wireless synchronization. You can use Windows Live to access mail from your web-based Hotmail account. See Using Windows LiveTM.
less common email provider, see Setting up a POP/IMAP account in the Inbox application: Other email providers. BEFORE YOU BEGIN Ask your email provider or system administrator for your account username and password if you don’t know them. 1 Press Messaging . your password each time you access this account, do not check this box. 6 CHAPTER YOUR EMAIL Checking the Save password box makes it easier to check your email, because you don’t have to enter your password each time.
YOUR EMAIL CHAPTER 6 To maximize battery life and minimize data charges, set a less frequent interval for sending and receiving email. TIP Review all download settings: Select this option to change download settings. See Changing email download settings: Other email accounts for information. 8 Press Next (right softkey). 9 (Optional) Select either of the following: 10 Press Finish (right softkey). If prompted, select OK to download messages for this account now.
BEFORE YOU BEGIN Work with your email provider or system administrator to gather the following info: • Account type (POP3 or IMAP). • Mail server name for receiving mail. • Your username and password. • Any special security requirements. • Password security: Find out whether it’s OK to store your corporate email password on your smartphone. • Mail server name for sending mail. 1 Press Messaging 4 If you want your password entered automatically, check the Save password box.
YOUR EMAIL CHAPTER 6 Internet e-mail: Select this option if you access email from any type of email account except a corporate account that uses an Exchange server. Exchange server: Select this option if you access email from a corporate email account using an Exchange server. 6 Press Next (right softkey). 7 If you did not check the box in step 5 or the setup process does not find account settings, press Next (right softkey).
6 CHAPTER YOUR EMAIL 14 Press Next (right softkey). 15 Enter your account username and password. 16 If you want your password entered automatically, check the Save password box. If you want to enter your password each time you access this account, do not check this box. Checking the Save password box makes it easier to check your email, because you don’t have to enter your password each time.
YOUR EMAIL CHAPTER 6 21 (Optional) Select either of the following: 19 Select Advanced Server Settings, set SSL requirements for incoming and outgoing email, and select the type of connection to use for sending and receiving email. Automatic Send/Receive: Set the time interval for automatically sending and receiving email, from every 5 minutes to once a day. If you do not want to automatically download messages, select Manually.
22 Press Finish (right softkey). If prompted, select OK to download messages for this account now. DID YOU KNOW? On the Accounts tab in Messaging Options, an asterisk appears next to the account you most recently accessed. Editing and deleting accounts NOTE To delete an Outlook Email account, use the ActiveSync application, not the Messaging application. To delete a Hotmail account you set up using Windows Live, use the Windows Live application. 1 Press Messaging .
CHAPTER 6 YOUR EMAIL Creating and sending an email message 1 Press Messaging • If the recipient’s name and mobile number are not in your Contacts list, enter the full mobile number or email address. • Separate addresses with semicolons (;). Enter a semicolon by pressing Option + K. • Need to enter an underscore? Press Alt and select the character. It’s the second character in the list. . 2 Select the account you want to use to send a message. 3 Press Menu (right softkey) and select New.
8 (Optional) To attach an item to the message, press Menu (right softkey) and select Insert. Select the type of item you want to attach, and then select the file or record a voice note. You can send an email message with a file attached from directly within other applications on your smartphone; see Sending email messages from within another application Press Menu (right softkey) and select Save to Drafts if you need to finish composing your message later.
YOUR EMAIL CHAPTER 6 If you sync email with Microsoft Exchange Server 2003 or 2007, you can synchronize messages in subfolders you create. In the Inbox, press Menu (right softkey) and select Tools > Manage Folders. Folders containing subfolders display a +. Select the + to view the subfolders. Check the box to the left of any subfolder you want to sync.
Partially downloaded messages appear in the message list with a partial envelope icon to the left of the subject. To view the full message, either press Menu (right softkey) and select Download Message, or open the message and select Get the rest of this message. The full message is downloaded the next time you manually or automatically retrieve messages. TIP DID YOU KNOW? You can view messages sent as HTML with the HTML formatting intact.
CHAPTER 6 YOUR EMAIL 6 (Optional) To automatically download attachments up to a certain size only, check the Only if smaller than box and enter the maximum attachment size. 7 Press OK . To automatically download attachments from an IMAP4 email account (typically an ISP account) or an account that you access using a VPN server connection (typically a work account; see Connecting to a VPN), do the following: 1 Press Messaging .
1 In an open message, highlight the name or address of the contact you want to add. 2 Press Center When you enter or edit a contact phone number from a message, you can insert one or more two-second pauses by pressing Menu (right softkey) and selecting Insert Pause. You can also insert an indefinite pause that allows you to respond to dialing instructions by pressing Menu (right softkey) and selecting Insert Wait. DID YOU KNOW? . 3 Press Save (left softkey).
CHAPTER 6 YOUR EMAIL • If your company is using Exchange Server 2007 or Exchange Server 2003 upgraded to Service Pack 2, you must first synchronize with the Exchange server to enable the GAL to find a contact. 1 Press Messaging . 2 Do one of the following: If the account list is displayed: Press Menu (right softkey) and select Options. If the message list for a specific account is displayed: Press Menu (right softkey) and select Tools > Options. 3 Select the Address tab.
BEFORE YOU BEGIN Add access to an 1 Press Messaging online address book to your smartphone (see Adding an online address book). 2 Select the account containing the message you want to find. 1 In a new message, select the To field. 2 Press Menu (right softkey) and select Add Recipient. 3 Press Menu (right softkey) and select Company Directory. 4 Enter the contact name as it appears in the directory and press Find (left softkey). You must spell the contact name correctly.
CHAPTER 6 YOUR EMAIL 5 Press Send (left softkey). To delete a message you are reading: • If you reply to a message sent as HTML, the reply is sent in HTML also. DID YOU KNOW? To reply to both the sender and all other addressees, open the message, press Menu (right softkey), and select Reply > Reply All. TIP Forwarding a message To delete messages from the message list: 1 Highlight the message(s) you want to delete.
2 Press Menu (right softkey) and select Tools > Sort By. Press and hold... To... 3 Select Message Type, From (sender), Received (date received), or Subject. L Fully download a partially downloaded message Using email shortcuts S Synchronize your smartphone with the server to get and send new messages You can perform common email tasks by pressing and holding certain keys on the keyboard. Highlight or open the message you want, and then press and hold any of the following: Press and hold... To...
CHAPTER 6 YOUR EMAIL If the message list for a specific account is displayed: Press Menu (right softkey) and select Tools > Options. 3 On the Accounts tab, select Signatures. 4 Select the account for which you want to create a signature. 7 Highlight the text in the box at the bottom of the screen, and enter the signature text you want to use. 8 Press OK . Customizing your email settings When you customize settings for an email account, the options you choose apply to that account only.
3 On the Accounts tab, highlight the account you want and set any of the following options: TIP If the Display account picker when opening Messaging box is unchecked, repeatedly press Right or Left on the 5-way after you open the Messaging application to cycle through your accounts. 6 CHAPTER YOUR EMAIL 4 Select the Message tab and set any of the following options: Security: Set whether you receive a warning message before you open a URL or file link that is not on your smartphone.
CHAPTER 6 YOUR EMAIL Warn when deleting messages in the message list: Set whether a confirmation message appears when you delete one or more messages from the message list. After deleting or moving a message: Set what you want to see after you delete or move an email message you are reading: the account Inbox or the next message. Check names using these address books: Set which directory services you want to check for email addresses.
Empty deleted items: Select Immediately to have the Deleted folder emptied anytime you delete a message. Select On connect/disconnect to have the folder deleted anytime you open or quit the Messaging application. Select Manually to manually empty the Deleted folder. If you choose to manually empty the Deleted folder, you delete messages from this folder in the same way that you delete any other messages (see Deleting messages). TIP 7 Press OK .
CHAPTER 6 YOUR EMAIL Download the past: Sets the number of days’ worth of email to be retrieved for each automatic or manual sync. Message format: Sets the format for sending and receiving messages. If you select HTML, messages sent to you as HTML are received with their formatting intact. If you select Plain Text, all messages are received as plain text. Download size limit: Sets the size of an incoming message that is automatically downloaded.
Choose Certificate: Sets the certificate to use as a digital signature. My e-mail addresses: Sets the addresses to which the security measures should be applied. 6 Press OK . If the message list for a specific account is displayed: Press Menu (right softkey) and select Tools > Options. 6 CHAPTER YOUR EMAIL 3 Select the email account you want. If you select the account name and nothing happens, the Messaging application is currently synchronizing messages for that account.
CHAPTER 6 YOUR EMAIL 5 minutes to once a day. If you do not want to automatically download messages, select Manually. Download messages: Sets the number of days’ worth of email to be retrieved for each automatic or manual retrieval. To save memory, limit the number of emails that are downloaded to your smartphone by selecting a larger time interval for automatically downloading messages or a smaller time interval for how many days’ worth of messages are downloaded.
9 Select either of the following: means more of your messages will be fully downloaded, but message retrieval might take longer. You can also choose to download message headers only, regardless of size. 6 CHAPTER YOUR EMAIL 10 Press Done (left softkey). Selecting which folders sync: Outlook email accounts Message format: Sets the format for sending and receiving messages. If you select HTML, messages sent to you as HTML are received with their formatting intact.
YOUR EMAIL CHAPTER 6 Working with meeting invitations You can receive meeting invitations on your smartphone in the same way that you receive email messages. 4 Check the box next to any folder name to sync that folder. Uncheck the box to remove that folder from sync. If the folder name does not have a box next to it, the folder syncs by default and you cannot turn off sync for that folder. 5 (Optional) If a + appears next to a folder name, that folder contains subfolders.
• You can reply to and forward meeting invitations in the same way as email messages. 1 Press Messaging . 2 Select the account you want. 3 Select a meeting invitation to open it. Meeting invitations are displayed with this icon: . 4 Do one of the following: To accept the invitation: Press Accept (left softkey), select whether to edit (include comments with) your response, and then select OK. To decline or tentatively accept the invitation: Press Menu (right softkey) and select Decline or Tentative.
YOUR EMAIL CHAPTER 6 136 SENDING EMAIL MESSAGES FROM WITHIN ANOTHER APPLICATION
C H A PT ER 7 Your text and multimedia messages If you need to get a short message to a friend or a co-worker fast, send a text message from your Palm® Treo™ Pro smartphone to their mobile phone or email address. If you need more than text to express yourself, use multimedia messaging to give your message extra impact by adding a photo, video, or sound file.
In this chapter Sending and receiving text and multimedia messages . . . . . . . . . . 139 Setting message preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Using Windows LiveTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending and receiving text and multimedia messages You can use the Messaging application to send and receive brief text messages (SMS) and multimedia messages (MMS). Creating and sending a text message Each text message can have up to 160 characters. You can send a message of more than 160 characters, but the message may be split into several messages. If you send a text message to an email address, the email address is deducted from the 160-character count.
YOUR TEXT AND MULTIMEDIA MESSAGES CHAPTER 7 email address. If a match is found in your Contacts list, select the name. • If the recipient’s name is in an online address book, you can find the name and add it. See Using an online address book. • If the recipient’s name and mobile number are not in your Contacts list, enter the full mobile number or email address. • Separate addresses with semicolons (;). Enter a semicolon by pressing Option + K.
7 CHAPTER YOUR TEXT AND MULTIMEDIA MESSAGES 10 Press Send (left softkey). TIP Press Menu (right softkey) and select Save to Drafts if you need to finish composing your message later. Previewing a text message with an attached file When you attach a file to a text message, you can preview the message and view detailed information about the attached file. If you are sending the message to a contact, you can also view information about the contact.
CHAPTER 7 YOUR TEXT AND MULTIMEDIA MESSAGES If the file is a picture or video, press EXIF (left softkey) to view additional information about the file. TIP TIP Press Menu (right softkey) when you are viewing a message’s contents to see several other options, like saving the attached file with a new name. 5 Press OK message. IMPORTANT If your smartphone is enrolled with a Yona server, you cannot send and receive multimedia messages from your smartphone.
• Separate addresses with semicolons (;). Enter a semicolon by pressing Option + K. • Need to enter an underscore? Press Alt and select the character. It’s the second character in the list. 7 CHAPTER YOUR TEXT AND MULTIMEDIA MESSAGES To display the Cc and Bcc address fields, navigate to the To field and press Up on the 5-way. TIP • Enter the first letters of the recipient’s first or last name, the first and last initials separated by a space, or the email address.
YOUR TEXT AND MULTIMEDIA MESSAGES CHAPTER 7 Insert a Contacts entry. Insert a Calendar appointment or task. repeat step 7 to add another slide in this message. If you add more than one slide to a message, tap the arrows in the lower right corner of the screen to scroll among the slides. To delete a slide, scroll to the slide you want, press Menu (right softkey), and select Slides > Delete Slide. TIP Press Done (left softkey) when you have finished.
10 To change the positioning of text and graphics in the message, press Menu (right softkey), select Options, and then select Text Layout. Select the positioning that you want, and press Done (left softkey). 1 On the message compose screen, press Menu (right softkey) and select Slides > Organize Slides. 7 CHAPTER YOUR TEXT AND MULTIMEDIA MESSAGES 11 Press Send (left softkey). You can send a special type of multimedia message, called a VoiceMail, that contains just an audio clip you record.
CHAPTER 7 YOUR TEXT AND MULTIMEDIA MESSAGES Setting options for an outgoing multimedia message You can set send options for a single multimedia message. You can also set options for all multimedia messages you send and receive (see Customizing additional multimedia message settings). 1 Press Messaging . 2 Select SMS\MMS. 3 Press Menu (right softkey) and select New > MMS. 4 Select Custom to create your own message, or select a template. 5 Press Menu (right softkey) and select Options > Send Options.
Delivery/Read report: Sets whether you want to receive confirmation that the message has been delivered or has been read. To set the options you select as the default for all outgoing multimedia messages, press Menu (right softkey) and select Set as default. To restore the original default settings, press Menu (right softkey) and select Restore factory default. TIP 7 Press Done (left softkey).
CHAPTER 7 YOUR TEXT AND MULTIMEDIA MESSAGES When a new message notification appears, select one of the following options: Hide (left softkey): Dismisses the notification.Menu (right softkey) > View: Opens the message in chat view so you can view its full contents and reply to the sender (see Using Messaging to chat). Menu (right softkey) > Dismiss: Dismisses the notification and puts the message in your SMS\MMS Inbox as unread.
3 With the message open, do any of the following: Press Menu (right softkey) when you have a contact’s details displayed to see several other options, like permanently blocking future messages from this contact. TIP 7 CHAPTER YOUR TEXT AND MULTIMEDIA MESSAGES View detailed information about the attached file: Press Contents (left softkey), and then press Properties (left softkey).
CHAPTER 7 YOUR TEXT AND MULTIMEDIA MESSAGES list, the upper part of the screen displays all messages you’ve exchanged with this contact, and the lower part provides a text entry area. 6 If an incoming message has a file attached, it appears in the chat list with this icon: . Select the message to open it and view the attachment. 1 Press Messaging 7 To close the chat session and return to the account Inbox, press OK . . 2 Select SMS\MMS.
7 CHAPTER YOUR TEXT AND MULTIMEDIA MESSAGES 1 Open a message in the Inbox or another folder. 2 Use the 5-way to select the phone number, email address, or URL (appears as underlined blue text). 3 For phone numbers, confirm or change the number and press Call (left softkey). If you receive a multimedia message that contains a phone number, email address, or URL, tap the item to open a menu of actions you can perform. 4 Enter or edit the contact information. 5 Press Save (left softkey).
CHAPTER 7 YOUR TEXT AND MULTIMEDIA MESSAGES 2 Press Menu (right softkey) and select Tools > Sort By. 3 Select Message Type, From (sender), Received (date received), or Subject. Messages you delete are moved to the Deleted Items folder. To remove these items from your smartphone completely, press Menu (right softkey) and select Tools > Empty Deleted Items. Deleting messages 1 Go to the Inbox or other folder containing the message you want to delete.
2 Do one of the following: Use Unicode when necessary: Automatically converts a message to Unicode language if the receiving device requires it. If the account list is displayed: Press Menu (right softkey) and select Options. If the message list for a specific account is displayed: Press Menu (right softkey) and select Tools > Options. 3 Select SMS\MMS.
CHAPTER 7 YOUR TEXT AND MULTIMEDIA MESSAGES 4 On the Preferences tab, select any of the following: Allow read report: Sets whether you want to receive confirmation that the message has been read. Retrieval mode: Sets whether multimedia messages are downloaded automatically both when you are in your home network and are roaming, messages are downloaded when you are in your home network only, or you receive a prompt to download multimedia messages manually.
To see all of the server options, tap and drag the scroll bar with the stylus. TIP Set a server as the default for sending multimedia messages Highlight the server name and select Set As Default. 7 Press OK . storage, greater message security, and easier filing of messages. Windows Live Messenger: Enables you to see who’s online and exchange instant messages (IM). Make calls to phones and computers (including video calls) and exchange pictures and other files.
CHAPTER 7 YOUR TEXT AND MULTIMEDIA MESSAGES 1 Press Start and select Programs. 2 Select Windows Live . 3 Select Sign in to Windows Live. 6 Press Next (left softkey). 4 The first time you sign into Windows Live, press Accept (left softkey). 5 Enter your Windows Live, MSN, or Hotmail email address and password. Leave the Save password box checked if you want to have your password entered automatically.
8 Press Next (left softkey). 9 Select any of the following: Sync e-mail: Sets whether you want to download your Windows Live Mail messages to your smartphone (see Using Windows Live Mail. 7 CHAPTER YOUR TEXT AND MULTIMEDIA MESSAGES 10 Press Next (left softkey). Synchronization of Windows Live email and contacts (if selected) takes place. 11 After synchronization has finished, press Done (left softkey). Your most recently received email message is displayed.
CHAPTER 7 YOUR TEXT AND MULTIMEDIA MESSAGES • Press Center . Information is synchronized for any of the applications you selected during setup. Using Windows Live Messenger BEFORE YOU BEGIN • You must have an existing Windows Live, MSN, or Hotmail account to use Windows Live Messenger. If you do not have an account, use the web browser on your smartphone to go to hotmail.com, and follow the steps to set up an account.
• Highlight the text entry bar and enter your message text. • Press Voice clip (left softkey) and record a voice note by speaking clearly with your smartphone held up facing you. 7 CHAPTER YOUR TEXT AND MULTIMEDIA MESSAGES 8 (Optional) To add an emoticon to your message, press Menu (right softkey), select Add emoticon, and then select the emoticon you want. If the contact you want is offline, send an email message instead. Highlight the contact name and press Send e-mail (left softkey).
CHAPTER 7 160 YOUR TEXT AND MULTIMEDIA MESSAGES From the Messenger contacts list screen, press Menu (right softkey) and select options to add, block, or remove a contact; change your status to Busy, Away, and so on; add a display picture or personal message; and more.
C H A PT ER 8 Your connections to the web and wireless devices You use the web for so many things: finding driving directions, getting news, buying gifts, checking web-based email. With your wireless service provider’s network and your smartphone’s web browser, you can take the web with you almost anywhere you go. The Bluetooth® wireless technology on your Palm® Treo™ Pro® smartphone helps you easily set up wireless connections to a number of devices.
In this chapter Browsing the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Working with streaming content . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Getting online travel information and tools. . . . . . . . . . . . . . . . . . . . 172 Determining your GPS location . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Connecting to a Wi-Fi network . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Browsing the web Internet Explorer Mobile provides quick and easy access to web pages. You can view most sites on your smartphone that you can view on your computer, including those with security and advanced features, such as JavaScript and frames. Internet Explorer Mobile supports JavaScript, Secure Sockets Layer (SSL), and cookies, but does not support plug-ins (Flash, Shockwave, VBScript, WML script, and so on) or Java applets.
CHAPTER 8 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 2 Highlight the address line, enter the address of the web page you want to view, and press Center . To return to a recently viewed page, select the address line list, and then select the web address. DID YOU KNOW? If you browse to a secure web page, the lock icon in the address line appears closed instead of open.
Navigating web pages Here are some tips on viewing web pages and moving around in them: View the previous page: Press Back (left softkey) or Backspace . Move forward through viewed pages after having moved back to a previous page: Press Menu (right softkey) and select Forward. Go to your home page: Press Menu (right softkey) and select Home. Refresh a page: Press Menu (right softkey) and select Refresh. Scroll through the page in One Column View or Default View: Press Up or Down .
CHAPTER 8 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES (multimedia message), or an email account. 3 (Optional) Select Name and enter a different description. Creating a favorite 4 (Optional) Select Create in, and then select the folder where you want to create the favorite. Favorites let you bookmark a web page so that you can instantly access it without entering the web address. BEFORE YOU BEGIN First, create the folders where you want to store your favorites first.
Organizing your favorites You can create folders to organize your favorites. For example, you can store travel links in one folder, stock links in another, and business links in a third folder. 1 Press Start Explorer. and select Internet 3 (Optional) To have the file open automatically after being downloaded, check the Open file after download box. 4 Do one of the following: 2 Press Menu (right softkey) and select Favorites. 3 Select the Add/Delete tab. 4 Select New Folder.
CHAPTER 8 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES Copying text from a web page You can copy text from a web page and paste it in other applications. 1 Use the stylus to highlight the text you want to copy. 2 Press Menu (right softkey) and select Edit > Copy. 3 Go to the application in which you want to paste and position the cursor where you want to paste the text. 4 Press Menu (right softkey) and select Edit > Paste. 1 Press Menu (right softkey) and select Tools > History.
Explorer Mobile, access this settings screen again, and select Use Current. To select the original home page, select Use Default. Default character set: Sets the character set for the web pages you view. 4 Select the Security tab and set any of the following options: 8 CHAPTER YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES Allow cookies: Sets whether your smartphone accepts cookies (small files containing info about your identity and preferences).
YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES CHAPTER 8 security standards associated with your smartphone. 5 Press OK . Protocol (RTSP) website containing the content you want to view. 1 Press Start and select Programs. 2 Select Streaming Media Working with streaming content When you select a link to view streaming content in your smartphone’s web browser, the Streaming Media app works in the background to display the content.
View content properties: Press Menu (right softkey) and select Properties. Customizing Streaming Media 1 Press Start and select Programs. 2 Select Streaming Media . 3 Press Menu (right softkey) and select Options. 4 On the Playback tab, select any of the following options: amount of content in each chunk, but you may have to wait longer for each chunk to be streamed.
CHAPTER 8 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES connection (ISP), your work network, or another type of network connection. Using WorldMate UDP port range: Specifies the lowest and highest port numbers for the network to use when searching for UDP ports for streaming media. 2 Select WorldMate 6 Press OK . 1 Press Start and select Programs. . 3 Press Next (left softkey). 4 The first time you open the app, press Accept (left softkey).
10 Select an option to access a WorldMate feature: Weather Center, Flight Center, My Itinerary, Travel Tools, or Converters. Determining your GPS location 8 CHAPTER YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES QuickGPS can speed up the process of determining your GPS position by downloading the latest satellite information over your smartphone’s Internet connection. 1 Press Start and select Programs. 2 Select QuickGPS 3 Press Center information. .
CHAPTER 8 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES to automatically download new satellite information, and whether to perform an automatic download when your smartphone is connected to your computer using the USB cable. Why use a Wi-Fi connection? A Wi-Fi connection is especially helpful in the following situations: • You’re outside a coverage area and you want to access the web.
open network, see Connecting to an open network. Secure networks: These networks may broadcast their name, but at the very least, they require you to enter a password that you get from an administrator (who may be, for example, the librarian or the person behind the counter at the coffee shop). You may also have to get other network settings from the system administrator. To learn how to connect to a secure network, see Connecting to a secure network.
CHAPTER 8 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES Wi-Fi was already on: Your smartphone scans for available networks and automatically connects when possible. If your smartphone does not automatically connect and the Configure Wireless Networks screen appears, highlight the network you want, and press Connect (left softkey). Wi-Fi was off: A notification appears listing three available networks. If the network you want appears, highlight it and press OK (left softkey) to connect.
Configure Wireless Networks screen appears, highlight the network you want, and press Connect (left softkey). 2 Enter the following settings and press Next (right softkey): 8 CHAPTER YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES Wi-Fi was off: A notification appears listing three available networks. If the network you want appears, highlight it and press OK (left softkey) to connect.
CHAPTER 8 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 3 Enter the following settings and press Next (right softkey): password is also known as a preshared key (PSK). • WPA2: Indicates that the network provides government-grade security with an AES encryption algorithm. • WPA2-PSK: Indicates that the network is a WPA2 network that requires a preshared key (password). Data Encryption: Sets the encryption method. (The options in this list vary based on your Authentication setting.
information. The availability of these options varies based on your Authentication and Data Encryption settings. Disconnecting from a network To disconnect from a Wi-Fi network, do one of the following: • To save any settings you entered, so that your smartphone automatically connects to this network the next time you are within range and the Wi-Fi feature is turned on, press and hold Wi-Fi to turn off the Wi-Fi feature.
CHAPTER 8 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 3 Select the Power Mode tab and set any of the following: automatically connects to that network. • Power Save Mode: Adjusts power consumption between maximizing network connection performance and maximizing battery life. Connection: Sets when the Wi-Fi feature is on and when your smartphone attempts to search for networks. • 180 On button press: Leaves the Wi-Fi feature off until you press Wi-Fi to turn it on.
Create a new LEAP entry: Select New. A LEAP entry is a security feature that protects the WEP key. Modify an existing entry: Highlight the entry and select Modify. Enter the new information. Delete an entry: Highlight the entry and select Delete. 5 Select the Enroll tab and set any of the following: NOTE Ask your network administrator for the username, password, and server name for the Wi-Fi network you want to access. User: Specifies your username for this Wi-Fi network.
YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES CHAPTER 8 Customizing network adapter settings 1 Press Start and select Settings. 2 Select the Connections tab, and then select Wi-Fi . 3 Select the Network Adapters tab and set any of the following: 4 Select either of the following: Turn on available network notification: Sets whether a list of networks appears when you turn on the Wi-Fi feature.
Tap an adapter to modify settings: Lets you edit network adapter information. Select the adapter you want, and then select either of the following tabs: • IP Address: Sets whether the server assigns an IP address, or whether you enter a specific IP address. • Name Servers: Lets you enter the addresses of primary and alternate DNS and WINS servers.
CHAPTER 8 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES Partnership Two devices—for example, your smartphone and a hands-free device—that can connect because each device finds the same passkey on the other device. After you form a partnership with a device, you don’t need to enter a passkey to connect with that device again. KEY TERM Piconet An ad-hoc network of devices that uses Bluetooth wireless technology to connect one master device with up two seven active slave devices.
You can also turn the Bluetooth feature on and off from your Today screen. Select your wireless service provider name or Phone off to open Comm Manager, select Bluetooth, and then press Exit (left softkey). DID YOU KNOW? 3 Select the Connections tab, and then select Bluetooth. 8 CHAPTER YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 4 Select the Mode tab and check the Turn on Bluetooth box. 5 Select the Devices tab, and then select Add new device.
CHAPTER 8 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 7 Highlight the device with which you want to connect and press Next (right softkey). If the device you want does not appear, select Refresh. 8 Enter an alphanumeric passkey between 1 and 16 characters long and press Next (right softkey). IMPORTANT Some hands-free devices have a predefined passkey. If your device has a predefined passkey, you can find it in the documentation for that device.
your smartphone and request a connection. You can set up Internet Connection Sharing in one of two ways: 5 When prompted to add this device, select Yes. • Connect your smartphone to your computer using the USB cable. 6 Enter the same passkey on your smartphone and on the Bluetooth device. • If your computer is enabled with Bluetooth wireless technology, set up your smartphone as a wireless modem using the built-in Bluetooth technology.
CHAPTER 8 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 4 Select the PC Connection list, and then select USB. 5 Press Connect (left softkey). 6 On your computer, open your web browser to confirm that you can connect to the Internet. 3 You should see an icon representing your smartphone. Double-click this icon to make sure that “Network Access Point” or something similar appears in the list of Bluetooth services.
8 CHAPTER YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 9 After you have connected, on your computer, open your web browser to confirm that you can connect to the Internet.
YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES CHAPTER 8 190 USING YOUR DEVICE AS A WIRELESS MODEM
C H A PT ER 9 Your photos, videos, and music Do you have a wallet bulging with photos of friends, family, pets, and your most recent vacation? Are you tired of carrying both your MP3 player and your phone? Your Palm® Treo™ Pro smartphone solves both problems. You can keep your favorite photos right on your smartphone— videos, too. And there’s no need to carry an expensive MP3 player, because you can play music on your smartphone.
In this chapter Synchronizing your pictures, videos, and music. . . . . . . . . . . . . . . . 193 Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Synchronizing your pictures, videos, and music For information about installing desktop sync software and about synchronizing with your computer, see Installing the desktop sync software. You can synchronize pictures, videos, and music files between your smartphone and your computer so that changes you make show up on both your computer and your smartphone.
CHAPTER 9 YOUR PHOTOS, VIDEOS, AND MUSIC Do the following to synchronize pictures, videos, and music files that originate on your computer. 1 Connect your smartphone to your computer with the USB cable. NOTE Most ActiveSync desktop software options are available only when your smartphone is connected to your computer. 2 On your computer, double-click the icon in the taskbar in ActiveSync® the lower-right corner of your computer screen to open the ActiveSync desktop software window.
and from your smartphone, highlight the file name and click Remove. 3 Select Connect without setting up your device. NOTE If you receive an error while 4 Select Pictures, Music and Video. synchronizing files, make sure that all of the files you’re trying to sync are closed on both your computer and your smartphone. 5 Select X new pictures/video clips are available for import.
CHAPTER 9 YOUR PHOTOS, VIDEOS, AND MUSIC picture to a contact (see Adding a contact). You can also move pictures and videos to a computer by synchronizing your smartphone with your computer. Sports: Captures a sequence of 3, 5, 7, or 10 still images with a single button press. Burst: Captures a sequence of up to 30 still images while the Center button is being held down.
Taking a picture By default, pictures are stored in the My Pictures folder on your smartphone. If you want to store your pictures on an expansion card, you can change where pictures are stored (see Customizing your Camera settings). For information on accessing your pictures on your Windows XP computer, see Windows XP. DID YOU KNOW? Pictures are captured and stored in 16-bit color, JPG format.
YOUR PHOTOS, VIDEOS, AND MUSIC CHAPTER 9 White balance: Specifies the light conditions. Brightness: Sets the brightness level. When the Quick Settings are open, press Left or Right on the 5-way to adjust the brightness setting. If you use the stylus, tap the + or - icon to increase or decrease the brightness setting. TIP Storage: Specifies whether to save the picture to your smartphone or to an expansion card (sold separately) inserted into your smartphone.
Send the picture as an attachment to a multimedia or email message. View the picture in the Pictures & Videos application (see Pictures & Videos). NOTE In Contacts picture mode only, a prompt appears asking if you want to assign the picture to a contact. Select Yes, and then select a contact from the list or press New (left softkey) to create a new contact for the picture. TIP Check the Don’t show again box to turn off the prompt. If you turn the prompt off, you can’t save a picture to contacts.
YOUR PHOTOS, VIDEOS, AND MUSIC CHAPTER 9 Storage: Specifies whether to save the video to your smartphone or to an expansion card (sold separately) inserted into your smartphone. The expansion card option appears only if you have an expansion card inserted into your smartphone. You can set additional options for the camera (see Customizing your Camera settings). 7 When you’re finished recording, press Center to stop recording. 8 After the video has been captured, it appears on the Review screen.
date and time are displayed on your captured pictures. Direction (panorama mode only): Sets the direction in which images are to be combined into a panorama. 4 Select the Advanced tab and set any of the following options. Not all options appear in all camera modes. Capture Format: Sets the format you want for captured still images. Stitch Count (panorama mode only): Sets the number of pictures that you want to be combined. Shutter Sound: Sets whether the camera makes a sound when you press Center .
CHAPTER 9 YOUR PHOTOS, VIDEOS, AND MUSIC Flicker Adjustment: Sets the rate to reduce flicker on the camera screen. Right or Left to increase or decrease the value. Record with Audio (video and MMS video modes only): Sets whether to include audio when recording. Show Reminder (Contacts picture mode only): Sets whether an alert appears asking whether you want to assign the captured picture to a contact.
2 If your pictures are not displayed in Thumbnail View, tap the Show list in the upper-left corner, select My Documents, and then select My Pictures. 3 Select the picture you want to view. 4 Press OK View. to return to Thumbnail Documents, and then select My Videos. 9 CHAPTER YOUR PHOTOS, VIDEOS, AND MUSIC 3 Select the video you want to view. For more info on viewing videos, see Playing media files on your smartphone. 4 Press OK View.
CHAPTER 9 YOUR PHOTOS, VIDEOS, AND MUSIC Sending a picture or video You can send a picture or video to other picture-enabled mobile smartphone devices or to an email address as an attachment. You cannot send copyrighted pictures or videos that appear with a lock icon in Thumbnail View. 1 Highlight the picture or video you want to send. 2 Press Menu (right softkey) and select Send.
Organizing pictures and videos You can move or copy pictures and videos to other folders or between your smartphone and an expansion card. 1 Highlight the picture or video you want to move or copy. 2 Do one of the following: 1 Tap the Show list in the upper-left and select the folder you want to view. 2 Tap the Sort By list in the upper-right and select the sort method: Name, Date, or Size.
CHAPTER 9 YOUR PHOTOS, VIDEOS, AND MUSIC 1 Select the picture you want to edit. Deleting a picture or video 2 Press Menu (right softkey) and select Edit. 1 Highlight the picture or video you want to delete. 3 Do any of the following: 2 Press Menu (right softkey) and select Delete. • To rotate the picture 90 degrees, press Rotate (left softkey). • To crop the picture, press Menu (right softkey) and select Crop. Tap and drag the stylus to highlight the area to crop.
3 On the General tab, set any of the following options: Use this picture size: Sets the size of pictures you send with the Messaging application. When rotating a picture, rotate 90 degrees: Sets the direction in which pictures rotate. 4 Select the Slide Show tab, and set any of the following options: 9 CHAPTER YOUR PHOTOS, VIDEOS, AND MUSIC During slide shows, optimize for viewing: Sets whether pictures are optimized for portrait or landscape format during slide shows.
CHAPTER 9 YOUR PHOTOS, VIDEOS, AND MUSIC Windows Media Player Mobile Windows Media Player Mobile can play music, audio, and video files that are stored on your smartphone or on an expansion card (sold separately) in any of the following file formats: • WMA • WMV • MP3 • 3GP • AAC • AAC+ • MPEG-4 video thumbnail after synchronizing the files. You can listen to these music, audio, and video files through the speaker on the back of your smartphone or through stereo headphones.
install ActiveSync desktop software. You can install ActiveSync desktop software from your smartphone. (If you are having trouble, see My video and music files won’t sync.) If you need to install Windows Media Player, you can download it for free from microsoft.com. NOTE Windows Media Player 11 is already installed on Windows Vista computers. • To sync Windows Media Player files with your computer, set the Media sync option on your smartphone (see Changing which applications sync).
CHAPTER 9 YOUR PHOTOS, VIDEOS, AND MUSIC 6 Click Finish to begin the transfer. If you are transferring files to an expansion card, be patient; transferring media files to an expansion card can take several minutes. To find your synchronized files, update the library in Windows Media Player. The files appear in the updated libraries. Playing media files on your smartphone If you can’t find a item you want, update the library (see Working with libraries).
Playback controls Use any of the following onscreen controls during playback: or Center plays the current file. or Center pauses the current file. or Left skips to the beginning of the current file or to the previous file. or Right skips to the next file. sets the point from which playback begins. Tap and drag the slider to change the current position. or Volume button increases the volume level. or Volume button decreases the volume level. turns the sound on or off.
CHAPTER 9 YOUR PHOTOS, VIDEOS, AND MUSIC 1 Press Start Media Player. and select Windows 2 If the Library screen is not displayed, press Menu (right softkey) and select Library. 3 Press Menu (right softkey) and select Update Library. 4 Wait for the files to be added, and then select Done. To delete an item from a library, highlight the item and then press and hold Center on the 5-way to open the shortcut menu. Select Delete from Library, and select Yes to confirm the deletion.
2 Do any of the following: • To move a file up or down one slot, highlight the file and select Move Up or Move Down . You can also move a file in the Now Playing playlist by tapping and dragging it to a new position. TIP • To add a file, highlight the file, select Add , press Menu (right softkey), and select Queue Up. • To delete a file from the playlist, highlight the file and select Remove . • To view more info about a file, highlight the file and select Properties .
CHAPTER 9 YOUR PHOTOS, VIDEOS, AND MUSIC Resume playback after a phone call: Sets whether playback continues after you finish a phone call. 4 Select the Video tab and set any of the following options: 7 Select the Skins tab and select Previous or Next to set the player’s background. 8 Select the Buttons tab to change any of the available button settings: Play video in full screen: Sets whether videos automatically play in full screen format.
C H A PT ER 10 Your personal information organizer Say good-bye to paper calendars and throw away those scribbled to-do lists. Your Palm® Treo™ Pro smartphone is all you need to organize your personal information and keep it with you wherever you go. You never lose your information, even if your battery is completely drained. All your personal information is backed up each time you synchronize, and your information is kept private when you use the security features available on your smartphone.
In this chapter Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contacts Adding a contact 1 Go to your Today screen and press Contacts (left softkey). 2 Press New (left softkey). 3 Select the type of contact to create: Outlook Contact: This type of contact is stored in the Contacts application on your smartphone and synchronizes with the Contacts application in Microsoft Office Outlook® on your computer. If you have set up a Windows Live account (see Using Windows LiveTM), you can save the contact as a Windows Live contact.
CHAPTER 10 YOUR PERSONAL INFORMATION ORGANIZER Take some time to scroll down through all the fields in a new contact. There are fields for multiple addresses, phone numbers, email addresses, and much more. TIP Be sure to enter mobile numbers and email addresses in the correct fields so that Messaging can find this info when you address a message and Calendar can find your contacts when you want to invite them to meetings.
last name. If you use both first- and last-name letters, separate them by a space. You can type letters from the last name first. For example, entering SM finds both Smilla Anderson and John Smith. Entering SM AN finds both Smilla Anderson and Ann Smith. 3 Select the entry you want to open. You can also find a contact by tapping the first letter of the first or last name in the alphabetical index at the top of the Contacts list screen.
CHAPTER 10 YOUR PERSONAL INFORMATION ORGANIZER Customizing Contacts BEFORE YOU BEGIN Do the following: 1 Go to your Today screen and press Contacts (left softkey). • Make sure you are accessing Exchange Server 2007, or Exchange Server 2003 upgraded to Service Pack 2. • Add access to the online address book to your smartphone. See Adding an online address book. • After adding the online address book, you must synchronize with the Exchange server in order for the Company Directory option to appear.
3 Press Menu (right softkey) and select one of the following options: Beam a contact to a nearby device: Select Send Contact > Beam, and then select the receiving device. Send a text message containing the contact information: Select Send Contact > Text Messages. Select which contact information you want to send, and press Done (left softkey). Address the text message and press Send (left softkey). Send a multimedia message containing the contact information: Select Send as vCard.
CHAPTER 10 YOUR PERSONAL INFORMATION ORGANIZER If a contact has more than one phone number, you can automatically copy one or more of the numbers to the SIM card. In SIM Manager, press Menu (right softkey) and select Tools > Options. Check the boxes next to the numbers you want automatically copied to the SIM card and press OK. TIP If your schedule contains a conflict—two appointments that overlap—you can see the conflict in both Day View and Week View.
Creating an appointment 1 Press Calendar . 2 Press Menu (right softkey) and select New Appointment. You can display your appointments on your Today screen (see Selecting which items appear on your Today screen). TIP 10 CHAPTER YOUR PERSONAL INFORMATION ORGANIZER Adding an alarm reminder to an event 1 Create an event and then select it. 2 Press Menu (right softkey) and select Edit. 3 Select Reminder, and then select Remind me.
CHAPTER 10 YOUR PERSONAL INFORMATION ORGANIZER Creating an untimed event 4 Select the starting and ending dates. An untimed event, such as a birthday, anniversary, or vacation, does not occur at a particular time of day. These events appear as banners at the top of your calendar; they don’t occupy blocks of time. For example, “Submit Final Draft” in the screenshot shown below is an untimed event. 5 Select All Day, and then select Yes. DID YOU KNOW? An untimed event can last longer than a day.
a contact). You can’t access contact entries without email addresses from your calendar. 1 Create an event and then select it. 2 Press Menu (right softkey) and select Edit. 3 Select Attendees. 4 Select Add Required Attendee, and then select the name of the contact you want to invite. To invite other attendees, select Add Required Attendee, and then select the names. 5 (Optional) To invite optional attendees, select Add Optional Attendee, and then select the names.
CHAPTER 10 YOUR PERSONAL INFORMATION ORGANIZER 3 Select Sensitivity, and then select one of the following: Personal: Displays the event on your smartphone and on your computer. Meeting attendees or recipients see “Please treat this as Personal” near the top of an open appointment. Private: Displays the event on your smartphone and on your computer. Meeting attendees or recipients see “Please treat this as Private” near the top of an open appointment.
6 Select the type of events you want to view. Wonder why you’re not seeing all the events in your day? Check to make sure that the filter is set to All Appointments. TIP Deleting an event 1 Highlight the event you want to delete. 2 Press Menu (right softkey) and select Delete Appointment. 3 Select Yes to confirm the deletion. Customizing Calendar 1 Press Menu (right softkey) and select Tools > Options.
YOUR PERSONAL INFORMATION ORGANIZER CHAPTER 10 Set reminders for new items: Specifies whether a reminder is automatically added to new events and how long before the event the reminder appears. You can override this setting for individual events. Show icons: Specifies which icons appear next to events. The event has a reminder. The event repeats in a specified pattern. The event has a note attached. A location has been assigned to the event. The event is a meeting. The event is marked private.
3 Press Menu (right softkey) and select New Task. 4 Enter a description of the task in the Subject field. 5 Set any of the following: 10 CHAPTER YOUR PERSONAL INFORMATION ORGANIZER Occurs: Indicates if the task repeats at regular intervals and how often it repeats. Reminder: Sets an alarm for this task and indicates when you want to be reminded. Categories: Assigns the task to one or more categories. To add a new category, press New (left softkey), enter the category name, and press OK .
YOUR PERSONAL INFORMATION ORGANIZER CHAPTER 10 You can also add a task by selecting the Tasks entry bar at the top of the task list screen, entering the task description, and pressing Center on the 5-way. Select the icons to the left of the bar to set the task as high or low priority. TIP You can display your tasks on your Today screen (see Selecting which items appear on your Today screen). TIP Checking off a task 1 Highlight the task you want to check off.
3 Set any of the following options: Set reminders for new items: Automatically adds a reminder to new tasks. The default reminder is set to 8:00 on the morning the task is due. You can override this setting for individual tasks using the Reminder field on the task entry screen. Show start and due dates: Displays task start and due dates in the Tasks list. Show Tasks entry bar: Displays the Tasks entry bar at the top of the Tasks list.
YOUR PERSONAL INFORMATION ORGANIZER CHAPTER 10 • Press Menu (right softkey), select Draw, and draw a sketch with the stylus, crossing at least three ruled lines. 5 Press OK . Creating a voice note 1 Press Start and select Programs. 2 Select Notes . 3 Do one of the following: To create a new voice note: Press New (left softkey). To add a voice recording to an existing note: Open the note to which you want to add the recording.
You can add several voice notes within a single note. DID YOU KNOW? To play a recording, select the voice note in the Notes list, or open the note containing the recording and tap the Recording icon. Tap the controls at the bottom of the screen to control playback and volume. TIP Creating a note from a template Organizing your notes You can rename your notes, move notes to another folder, and move notes between your smartphone and an expansion card (sold separately) inserted into your smartphone.
CHAPTER 10 YOUR PERSONAL INFORMATION ORGANIZER Deleting a note 1 Go to the Notes list and highlight the note you want to delete. 2 Press Menu (right softkey) and select Delete. 3 Select Yes to confirm the deletion. Customizing Notes 1 Go to the Notes list. 2 Press Menu (right softkey) and select Options. 3 Set any of the following options: Default mode: Makes the default entry mode either Writing or Typing.
C H A PT ER 11 Your Microsoft Office and other document tools Your Palm® Treo™ Pro smartphone enables you to take your office with you—including your Microsoft Office files. With Microsoft Office Mobile®, you can carry, create, view, and edit Microsoft Word, Excel®, and OneNote files directly on your smartphone. You can also view, carry, and manage PowerPoint® files on your smartphone.
In this chapter Synchronizing your Microsoft Office files. . . . . . . . . . . . . . . . . . . . . 237 Word Mobile® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 PowerPoint Mobile® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Excel Mobile® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 OneNote Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Synchronizing your Microsoft Office files Synchronizing files that are on your smartphone: Windows XP or Windows Vista 11 CHAPTER YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS BEFORE YOU BEGIN Turn on the option to You can create and edit Microsoft Office files on your computer or on your smartphone and then synchronize the files so that changes you make show up on both your computer and your smartphone.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS 2 On your computer, double-click the icon in the taskbar in ActiveSync® the lower-right corner of your computer screen to open the ActiveSync desktop software window. If Files doesn’t appear under Information Type, open the Tools menu and select Options. Make sure the Files box is checked.
Synchronizing files that are on your computer: Windows Vista 1 On your computer, copy or save the file to the Documents\Documents on username’s Smartphone folder. DID YOU KNOW? The Documents on username’s Smartphone folder is created when you select the option to sync Files. Synchronization Settings dialog box (under On this computer, synchronize the files in this folder). Windows Vista: Open the Documents\ Documents on username’s Smartphone folder.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS Microsoft Office Word documents and templates that you create on your computer. However, keep in mind that some of the information and formatting may be lost when you save the document on your smartphone. DID YOU KNOW? If you have a PDF file (.pdf), you can view the file using Adobe Reader. Press Start, select Programs, and then select Adobe Reader (see Adobe® Reader® LE).
Lists: Indented lists are mapped to the closest indentation level supported by Word Mobile. Page breaks: Although not displayed, all page breaks, except a break placed at the end of a document, are retained in the document. 3 In the document list, select the document you want to open. 11 CHAPTER YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS TIP To zoom in or out, press View (left softkey), select Zoom, and then select the zoom level.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS an expansion card (Storage card). The Storage card option appears only if you have an expansion card (sold separately) inserted into your smartphone. 9 Select Save. To create a new template, open the document you want to save as a template. Press Menu (right softkey) and select File > Rename/Move. Select Name and enter a name for the template. Select Folder, and then select Templates. Press OK.
Saving a copy of a document Formatting text NOTE If a document was previously saved 1 Open the document you want to format. on a computer, any unsupported formatting may be lost when you save the file. 2 Highlight the text you want to format. 1 Open the document you want to copy. 3 Press Menu (right softkey) and select Format > Font. 2 Press Menu (right softkey) and select File > Save As. 4 Set any of the following options for the highlighted text: 3 Select Name and enter a new name for the file.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS Formatting paragraphs and lists 1 Open the document you want to format. 2 Position the cursor in the paragraph you want to format. 3 Press Menu (right softkey) and select Format > Paragraph. 4 Set any of the following options: Alignment: Aligns the text paragraph with the left, right, or center of the page. List: Creates a bulleted or numbered list. Indentation: Changes the paragraph margins. • Left: Sets the left margin for the entire paragraph.
1 Go to the documents list. Deleting a document 2 Highlight a file. 1 Go to the documents list. 3 Press Menu (right softkey) and select Rename/Move. 2 Highlight the document you want to delete. 4 Select Name and enter a new name for the document. 3 Press Menu (right softkey) and select Delete. 5 Select the Folder list, and then select the folder to which you want to move the document. 4 Select Yes to confirm the deletion.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS PowerPoint Mobile® With Microsoft Office PowerPoint Mobile®, you can open and view slide show presentations created on your computer. Many presentation elements such as slide transitions, animations, and URL links are also supported. Microsoft Office PowerPoint features not supported on your smartphone include the following: 4 Do any of the following: • Press Right slide or Left slide.
orientation that best fits your smartphone screen, select Default. 4 Select the Playback tab, and check the Override playback options for all files box. 5 Set any of the following options: Show without animation: Turns off builds and other animations. Show without slide transition: Turns off transition effects between slides. Excel Mobile® With Microsoft Office Excel Mobile®, you can create and edit workbooks and templates on your smartphone.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS Formulas and functions: Unsupported functions are removed, and only the returned value of the function appears. Formulas containing the following are also converted to values: • An array or array argument, for example, =SUM({1;2;3;4}). • External link references or an intersection range reference. • References past row 16384 are replaced with #REF!. Protection settings: Most protection features are disabled but not removed.
Creating a workbook 1 Press Start Mobile. and select Office 2 Select Excel Mobile . 4 Press Menu (right softkey) and select File > Save As. 5 Select Name and enter a new name for the workbook. 3 The first time you open Excel Mobile, a new workbook appears. Otherwise, press New (left softkey). 6 Select the Folder list, and then select the folder where you want to save the workbook. 4 Highlight a cell where you want to enter text or other info.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS 4 Press View (left softkey) and select any of the following: Full Screen: Shows as much data as possible on the screen. To return to the normal view, tap Restore in the upper-right. Zoom: Sets the magnification level so that you can easily read the worksheet. Sheet: Lets you switch to a different worksheet. DID YOU KNOW? You can also switch worksheets by tapping the sheet list at the bottom of the screen.
Entering a formula 1 Highlight the cell where you want to enter the formula. 2 Enter an equals sign ( = ) followed by any values, cell references, name references, operators, and functions. Examples: =(B4/25)+100 • =Revenue-Expenses TIP To refer to a cell from another worksheet in your formula, enter the worksheet name followed by an exclamation point (!) and the cell, range, or name reference.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS 3 Select the Category list, and then select the type of function you want to insert. 4 Select the Function list, and then select the specific function you want to insert. 5 Select OK. Entering a sequence automatically 1 Tap and drag with the stylus to highlight both the cells containing the info you want to automate and the adjacent destination cells. 2 Press Menu (right softkey) and select Edit > Fill.
number of columns—two in this example—to the right. Shift cells down: Inserts the same number of new cells as the number of cells you highlighted vertically in step 2. For example, if you selected an area containing two cells vertically (A1 and A2), selecting Shift cells down inserts two vertical cells; so the original A1 and A2 (and their contents) are now A3 and A4. The highlighted area and all cells below it move the same number of rows—two in this example—down.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS 4 Select any of the following tabs: Size: Sets the row height and column width. 4 Select any of the following: Number: Sets the type of information the cells contain. AutoFit: Adjusts the size of the highlighted rows or columns to their contents. Align: Sets whether text wraps within the highlighted cells, and sets horizontal and vertical alignment position. Hide: Hides the highlighted rows or columns.
4 Select Rename, enter a new name for the worksheet, and press OK twice. Sorting info in a worksheet 1 Highlight the cells you want to sort. 2 Press Menu (right softkey) and select Tools > Sort. 3 Select the Sort by list, and then select the primary sort column. 4 Check the Ascending box to sort in ascending (A–Z or 0–9) order. Leave the box unchecked to sort in descending (Z– A or 9–0) order. 5 (Optional) Select the Then by lists, and then select second- and third-level sorting options.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS 3 Press Menu (right softkey) and select Insert > Chart. appears, and the placement of the legend. 4 Select the type of chart, and press Next (right softkey). Scale: Specifies the minimum and maximum scales for charts with x and y axes. 5 Confirm the area you want the chart to include, and press Next (right softkey). 6 Select the data layout, and press Next (right softkey).
6 Select Find to locate the first instance of the info you entered, or select Replace and enter the replacement info. 7 Select Next to find the next instance of the info, or select Replace to replace it. To replace all instances of the info, select Replace All. 8 When you see a message that the search is done, press OK . 6 Select the Location list, and then select whether you want to store the file on your smartphone (Main memory) or on an expansion card (Storage Card).
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS Entire row: Deletes the entire row(s) in which the highlighted cells are located, and moves all rows below up. Entire column: Deletes the entire column(s) in which the highlighted cells are located, and moves all columns on their right to the left. NOTE Excel Mobile adjusts formulas to reflect the new cell locations. However, a formula that refers to a deleted cell displays the #REF! error value. 5 Select OK.
• Take pictures of business cards and then insert them into OneNote. Italic, Underline, or Strikethrough. Enter the text you want formatted. • Take pictures of flip charts and whiteboards in conference rooms, and then insert them into OneNote. • Create text notes and voice recordings (for example, reminders of important events, ideas for projects, price comparisons, recommendations, blog ideas, and so on) and synchronize them with your notes.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS Create a hyperlink: Enter the website address for which you want to create the hyperlink. For example, to create a hyperlink to the Microsoft website, enter http://www.microsoft.com. Insert a picture: Press Menu (right softkey) and select Take Picture to take a picture with your smartphone’s camera or Insert Picture to insert an existing picture. Insert an audio recording: Press Menu (right softkey) and select Insert Recording.
Renaming a note 1 In the OneNote Mobile list, select the note that you want to rename. 2 Press Menu (right softkey), and then select Rename. 4 Press Done (left softkey) to accept the new name. Sorting your notes and select Office 2 Select OneNote Mobile . 3 Press Menu (right softkey) and select Options. 4 In the Sort notes by list, press Up Down to select Name or Date modified. 3 Select Yes to confirm deletion. Adobe® Reader® LE 3 Enter the new name. 1 Press Start Mobile.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS 3 Navigate to and select the file you want to open. 5 Tap any of the following to move around within the PDF file: Move to the next page. Move to the previous page. Jump to the first page of the file. Jump to the last page of the file. To open additional files, press Menu (right softkey) and select Open. Select the file you want from the list, or select Browse to navigate to and select the file.
To go to a specific page, press Tools (left softkey) and select Go To. TIP DID YOU KNOW? If the file was created with bookmarks, Adobe Reader LE displays the bookmarks pane on the left side of the screen. Select a heading in the bookmarks pane to jump to that section. DID YOU KNOW? To view detailed information about the file you are viewing, press Menu (right softkey) and select Details. Changing display options You can change the display size, the scroll option, and more.
CHAPTER 11 YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS 4 (Optional) Check the Whole word box to find only full words that match the text you entered. 5 (Optional) Check the Backwards box to search the file backwards. 264 ADOBE® READER® LE 6 Press Find (left softkey). 7 To find the next occurrence of the text, press Tools (left softkey) and select Find > Next.
C H A PT ER 12 Your application and info management tools Your Palm® Treo™ Pro smartphone comes equipped with a variety of tools for managing and organizing your information. Find nearby businesses and driving directions. Get the most out of your smartphone: Install some of the thousands of business, education, or leisure-time applications available. Use one of several options to share business and personal info with others.
In this chapter Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 Sharing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finding information Quickly find who or what you’re looking for by using one of these search features: Search: Look through the text in all the applications on your smartphone. File Explorer: Browse through the files and folders on your smartphone or on an expansion card. Lookup: Find and dial your contacts by name or phone number. See Dialing by contact name for details. Global Address List Lookup: Look up names in your online corporate address list (see Finding a contact in an online address book).
CHAPTER 12 YOUR APPLICATION AND INFO MANAGEMENT TOOLS You can also open Search by pressing Option + left Shift. DID YOU KNOW? 3 Select Search for and enter the file name, word, or other info you want to find. If you’ve looked for an item before, select the Search for list, and then select the item in the list. TIP When two or more words are entered in the Search for field, the search results contains only items that contain all of the words.
1 2 1 2 Show list Sort by list When the items in a folder are displayed, you can sort them by name, date, size, or type. Select the Sort by list in the upper-right, and then select the sort method. TIP The storage card symbol appears next to the names of files that are stored on an expansion card. IMPORTANT Do not delete any files that you cannot identify. These files may be required for your smartphone to function properly.
CHAPTER 12 YOUR APPLICATION AND INFO MANAGEMENT TOOLS format such as ZIP. If the file is compressed, you need to decompress the file before you install the application on your smartphone. You can decompress the file on your smartphone in File Explorer or on your computer using a decompression utility such as WinZip. You can also send the file to yourself as an email attachment, and then open the attachment on your smartphone to automatically decompress the file (see Opening attachments).
files in the ZIP file format, you must unzip the files in File Explorer or on your computer before you install them. For files in any format other than CAB or ZIP, you must first download the files to your computer and then install them to your smartphone by synchronizing. BEFORE YOU BEGIN Make sure your phone is on and that you are in a coverage area (see Turning your phone on). 1 Press Start Explorer. and select Internet 2 Go to the page that contains the link to the application you want to download.
CHAPTER 12 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Installing applications onto an expansion card 1 Press Start BEFORE YOU BEGIN To install an 3 Press Menu (right softkey), select Install, and then select Local (to install a file from your computer) or Internet. application from your computer to an expansion card, you must first install the desktop sync software on your computer (see Installing the desktop sync software).
your info or to receive info from another device. • In many applications, you can send a file or an entry by email or beaming. Open the app to the file or entry list and highlight the item you want to send. Press Menu (right softkey) and select the Send or Beam option. • In the Messaging application, you can insert a picture or attach a note or other file to an email. You can also receive pictures and attachments (see Your email).
CHAPTER 12 YOUR APPLICATION AND INFO MANAGEMENT TOOLS • You can also store files on an expansion card and share the expansion card (see Using expansion cards). Beaming information Your smartphone is equipped with an IR (infrared) port that enables you to beam information to another device with an IR port. The IR port is located on the side of your smartphone closest to the stylus, near the top. You can also beam using the Bluetooth wireless technology on your smartphone.
3 Do one of the following: Bluetooth: When the name of the receiving device appears, select it to begin the transfer. A blue icon indicates a Bluetooth connection. IR: Select Infrared. Point the IR port on your smartphone directly at the IR port of the receiving device. A red icon indicates an IR connection. 12 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS 4 Wait for Done to appear next to the name of the receiving device before you continue using your smartphone.
CHAPTER 12 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Turning on the option to receive beamed information By default, the option to receive beamed information on your smartphone is turned off. You need to turn the beam option on before you can receive information being beamed from another device. 1 Press Start and select Settings. 2 Select the Connections tab, and then select Beam .
Inserting and removing expansion cards 1 With the back panel facing you, press the lower-right corner of the back panel with your right thumb to release the panel. Remove the panel. The expansion card slot has a push-push mechanism: push in gently to insert a card; push in gently to remove it. TIP 1 1 2 12 CHAPTER YOUR APPLICATION AND INFO MANAGEMENT TOOLS 2 Notch Wi-Fi button 4 Replace the back panel. 2 Insert the card with the label facing up and the notch pointing toward the Wi-Fi button.
CHAPTER 12 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Opening applications on an expansion card After you insert an expansion card into the expansion card slot, you can open any of the applications stored on the expansion card. To run an application on an expansion card, your smartphone must have enough free space in the internal memory to run the application. * TIP * Show list 1 Insert the expansion card into the expansion card slot. 5 Select the application you want to open.
2 Open the application from which you want to save the info. 1 Insert an expansion card into the expansion card slot. 3 Press Menu (right softkey) and select Options or Tools > Options. 2 Open the application from which you want to move the info. 4 Select the option for where to save info, and then select Storage Card. The option name changes depending on the application you are in. 3 Go to the list view, tap the Show list in the upper-left, and highlight the file or application you want to move.
CHAPTER 12 YOUR APPLICATION AND INFO MANAGEMENT TOOLS 5 Press Menu (right softkey) and select Edit > Copy or Edit > Cut. 5 Select the folder or files you want to view. 6 Go to the folder where you want to place the selected item. 6 Press OK 7 Press Menu (right softkey) and select Edit > Paste. Renaming an expansion card 8 Press OK . Viewing available expansion card memory 1 Insert the expansion card into the expansion card slot. 2 Press Start and select Settings.
Encrypting an expansion card When you encrypt an expansion card, the info on the card can be read only by your smartphone—so no one can see what’s on the card if it gets lost or stolen. 1 Insert the expansion card into the expansion card slot. 2 Press Start connect to your work computer and have access to all of your applications, files, and network resources as though you were in front of your computer at work.
CHAPTER 12 YOUR APPLICATION AND INFO MANAGEMENT TOOLS Customizing Remote Desktop Mobile 1 Press Start and select Programs. 2 Select Remote Desktop Mobile . 3 Press Menu (right softkey) and select Options. 4 On the Display tab, select any of the following options: Colors: Set how to display colors from the remote computer on your smartphone screen.
2 Enter numbers and perform calculations, including the following: Using the Calculator memory • Clears the last digit in a multi-digit entry. Clears the current calculation or the displayed number. When you store a number in memory, it replaces the number that is currently stored. • To add the displayed number to the number stored in memory, tap or press P. • To display the number stored in memory, tap . • To clear the memory, tap Calculates the square root of a number.
YOUR APPLICATION AND INFO MANAGEMENT TOOLS CHAPTER 12 284 CALCULATOR
C H A PT ER 13 Your personal settings Customizing is optional. But why not personalize your Palm® Treo™ Pro smartphone to make it match your lifestyle and work even harder for you? You can easily customize the sounds, fonts, screen colors, and more on your smartphone. Take advantage of various levels of security. Prevent making an accidental (and expensive) phone call by locking the keyboard. Some preference settings can help extend the life of your battery.
In this chapter Today screen settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 System sound settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 Application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . 297 System settings . . . . .
Today screen settings Selecting your Today screen background 1 Press Start To change the color theme for your smartphone, select a new theme from the Appearance tab in Today Settings (see Changing the system color scheme). TIP and select Settings. Selecting which items appear on your Today screen You can also open Settings from your Today screen by pressing Settings (right softkey). TIP 2 On the Personal tab, select Today 1 Press Start 4 Select Browse. 5 Select the picture you want to use. .
CHAPTER 13 YOUR PERSONAL SETTINGS order in which items appear on the Today screen. 6 (Optional) Highlight an item and select Options (if available) to configure the settings for the item. Press OK to return to Today Settings. 7 Press OK . DID YOU KNOW? There are lots of third-party plug-ins available for your Today screen. 2 To hear all sounds again, slide the Ringer switch to Sound On . When you slide the Ringer switch back to the Sound On position, it restores the previous sound settings.
Selecting Sounds & Notifications 1 Press Start and select Settings. 2 On the Personal tab, select Sounds & Notifications . 3 On the Sounds tab, set any of the following options: the volume level when this sound is turned on. 13 CHAPTER YOUR PERSONAL SETTINGS Hardware buttons: Turns sounds associated with pressing buttons on/off, and sets the volume level when this sound is turned on. To add, preview, delete, and send sounds, select the Manage tab.
CHAPTER 13 YOUR PERSONAL SETTINGS Event: Specifies the action for which you want to change the settings. NOTE The settings described here apply to all event types except phone calls. To set notifications for the various phone call types, see Selecting ringtones and display notices. Play sound: Lets you turn the sound on/off for the selected event. To select a different sound, select the list to the right of this setting, and then select a different sound.
Displaying the clock Setting display formats You can display a clock at the top of every screen. You can also choose between a digital and an analog clock display. 1 Press Start 1 Press Start 13 CHAPTER YOUR PERSONAL SETTINGS and select Settings. 2 Select the System tab, and then select Regional Settings . and select Settings. 2 Select the System tab, and then select Clock & Alarms . 3 Select the More tab. 4 To display the clock, check the Display the clock on the title bar in all programs box.
CHAPTER 13 YOUR PERSONAL SETTINGS separators, negative number sign symbol and format, leading zero display, and measurement system (metric vs. U.S.). Currency: Sets the currency symbol and position, the decimal symbol and position, digit grouping symbol and group size, and negative number format. Time: Sets the time style, separators, and AM and PM symbols. Date: Sets the short date style, separators, and long date style. 5 Press OK .
2 On the Personal tab, select Menus . 1 Press Start and select Settings. 13 CHAPTER YOUR PERSONAL SETTINGS 2 On the Personal tab, select Buttons . 3 Check the boxes next to the applications you want to see in the Start menu. 4 Press OK . Don’t forget the six icons across the top of the Start menu. They’re the apps you opened most recently, and it’s easy to get back to them: just use the 5-way to select one of the icons.
CHAPTER 13 YOUR PERSONAL SETTINGS Option + Messaging = Tasks Hold Side = Camera Select the Assign a program list, and then select the application you want to assign to the button or key combination you selected. 4 Select the Up/Down Control tab and adjust the settings for the Up and Down buttons on the 5-way. 5 Press OK 4 Check the Enabled box. . Setting up voice commands IMPORTANT The Voice Command application is available only for English, French, and German.
1 Set the Ringer switch at the top of your smartphone to Sound On . 2 Hold your device close to your mouth and press and release the assigned Voice Command button (see Setting up voice commands). A tone plays and a microphone icon appears at the top of your screen. 3 In a clear voice say the command. For example: To access Help: Say “Help.” After Voice Command finishes speaking, a microphone icon appears at the top of your screen. Say your answer. For example, say “General” to access general Help topics.
CHAPTER 13 YOUR PERSONAL SETTINGS Input method: Specifies which onscreen input method you want to use: • Block Recognizer: Use a single stroke to write letters, numbers, symbols, and punctuation, which are then converted into typed text. Use gestures to enter Return and Backspace. • Keyboard: Tap keys on the onscreen keyboard to enter text. • Letter Recognizer: Write individual letters, numbers, and punctuation, which are converted into typed text.
5 Select the Options tab and set any of the following options: Scroll upon reaching the last line: Specifies whether the display automatically scrolls when you select the last line of visible info. 6 Press OK 13 CHAPTER YOUR PERSONAL SETTINGS . Locking your smartphone and info Voice recording format: Specifies the format in which you save voice notes. Default zoom level for writing: Specifies the initial size of text entered from onscreen writing methods.
CHAPTER 13 YOUR PERSONAL SETTINGS disable the screen’s touch-sensitive feature during an active call. SIM card Lock: Requires a PIN to turn on your phone so you can make and answer calls. System password lock: Requires a password to see any information on your smartphone. To avoid accidentally pressing onscreen buttons while you’re holding your smartphone up to your ear to speak, you can disable the screen’s touch-sensitive feature during active calls.
card is locked, you must enter the PIN to power on your phone to make or receive calls, except for emergency numbers. The SIM card remains locked even if you move the card to another phone. 13 CHAPTER YOUR PERSONAL SETTINGS To unlock your SIM card, turn on the phone and enter your PIN. BEFORE YOU BEGIN Make sure your 4 Press OK . Locking your screen 1 Press Start and select Settings. 2 On the Personal tab, select Keyguard .
CHAPTER 13 YOUR PERSONAL SETTINGS 4 Check the Require PIN when phone is used box. 5 Enter the PIN and press OK . 6 Turn your phone off to activate the phone lock feature. Your SIM card locks when you turn off your phone and turn it back on. When your SIM card is locked, you can unlock your SIM card by entering your PIN. If your wireless service provider changes the PIN, you need to change it on your smartphone. Press Start and select Settings. On the Personal tab, select Phone.
4 Select the first list, and then select how long a period of inactivity must pass before you are prompted to enter a password to unlock the system. 5 Select the Password type list, and then select a format for your password: Strong alphanumeric: A strong alphanumeric password must contain at least seven characters and must contain a combination of letters, numerals, and punctuation. You must press Option or Alt before entering numerals or punctuation.
YOUR PERSONAL SETTINGS CHAPTER 13 System settings Setting the date and time Use Clock & Alarms Settings to set the time zone, time, and date for your home location and a location that you visit. To set the display format for the date and time, see Setting display formats. 4 Select the Notes tab and enter any additional text you want to include. 5 Select the Options tab and check the boxes to indicate which info (if any) you want to appear on the screen when you turn on your smartphone.
5 Select the hour and press Up or Down to increase or decrease the hour setting. Repeat this process for the minute, seconds, and AM/PM settings. 6 Select the month and press Up or Down to increase or decrease the month setting. Repeat this process for the date and year settings 7 (Optional) Select Visiting and set the info for a location that you visit often. 8 Press OK . 9 If prompted, select Yes to accept your changes.
CHAPTER 13 YOUR PERSONAL SETTINGS 4 Check a box to turn on that alarm. 5 Select Description next to the box you checked and enter a description for the alarm. 6 Tap the days of the week you want the alarm to go off. You can select multiple days for each alarm. 1 Press Start 7 Tap the time, set the time you want the alarm to go off, and press OK . 3 Select any of the following tabs: 8 Select the alarm icon and check the boxes to select how you want the alarm to go off.
To delete a certificate, highlight the certificate name, press and hold Center on the 5-way, and then select Delete from the shortcut menu. TIP Enabling error reporting Error Reporting sends info that helps diagnose application errors for devices running Windows Mobile® software. When an error is detected, a text file is created. You can review the file and choose whether you want it delivered to Microsoft Support.
CHAPTER 13 YOUR PERSONAL SETTINGS as well as the amount of memory in use versus the available memory. 4 Press OK . Optimizing power settings 1 Press Start and select Settings. 2 Select the System tab, and then select Power . 3 On the Battery tab, view the power remaining in your battery. If storage memory is low, consider using an expansion card to store files (see Using expansion cards).
Turning wireless services on/off 13 CHAPTER YOUR PERSONAL SETTINGS To quickly turn all wireless services on or off, press and hold Power . Follow these steps to turn individual wireless features on or off. 1 On the Today screen, select your wireless service provider name, or select Phone off if your wireless service provider name is not displayed. 5 Select the Screen Saver tab, and check the box to enable the screen saver feature, or uncheck it to disable the screen saver. 6 Press OK .
CHAPTER 13 YOUR PERSONAL SETTINGS To change the settings for one of the displayed wireless features, press Settings (right softkey) and select the wireless feature you want to change. TIP 3 Press OK . You can also turn wireless services on and off by tapping the signal-strength icon at the top of the screen and selecting Comm Manager.
smartphone. Using your data plan means that updates may occur more frequently but may result in additional data charges. Press Next (right softkey). 6 Press Finish (left softkey). If you selected Automatic in step 4, Windows Update periodically checks for and downloads updates automatically. If you selected Manual in step 4, you can check for updates at any time by opening Windows Update and pressing Check Now (left softkey).
CHAPTER 13 YOUR PERSONAL SETTINGS 4 Select the Modem tab. • 5 Highlight the connection you want to view or change and select Edit, or select New to create a new connection. 1 Install your third-party VPN client (see Installing applications). 2 Press Start 6 Follow the onscreen instructions to edit or create the connection. 3 Select the Connections tab, and then select Connections . Connecting to a VPN 4 On the Tasks tab, select Add a new VPN server connection.
4 Check both the This network connects to the Internet and the This network uses a proxy server to connect to the Internet boxes. 3 Do one of the following: 13 CHAPTER YOUR PERSONAL SETTINGS 5 Select Proxy server and enter the proxy server name. 6 Press OK . To change settings such as the port number, proxy server type, or credentials, select Advanced.
CHAPTER 13 YOUR PERSONAL SETTINGS 1 On the Today screen, select your wireless service provider name. 2 Select Data Connection. Enrolling a domain If your company uses Microsoft System Center Mobile Device Manager, you may need to use the Domain Enroll settings to register your smartphone within your company’s network. IMPORTANT After you enroll your smartphone in your company’s network, your system administrator can turn various features on your smartphone on and off.
C H A PT ER 14 Troubleshooting Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit palm.com/treoproumts-support.
In this chapter Transferring info from another device . . . . . . . . . . . . . . . . . . . . . . . 315 Reinstalling the desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . 315 Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316 Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320 Network connection.
Transferring info from Reinstalling the another device desktop software For information on transferring your info from a previous Windows Mobile® device or from a Palm OS® by ACCESS device to your new Palm® Treo™ Pro smartphone, visit palm.com/treoproumts-support for instructions. DID YOU KNOW? You can purchase a third-party application that lets you run Palm OS® applications on your smartphone. If you have questions about Windows Mobile, you can go to windowsmobile.com.
CHAPTER 14 TROUBLESHOOTING 5 To reinstall the software, switch your smartphone to setup mode and connect your smartphone to your computer and follow the onscreen instructions. See Installing the desktop sync software for detailed instructions. 4 Slide the stylus out from its slot. 5 Use the stylus tip to gently press the reset button. . Resetting your smartphone Performing a soft reset Performing a soft reset is similar to restarting a computer.
You can also do a soft reset by removing the battery and reinserting it. TIP DID YOU KNOW? If the phone or the Bluetooth® wireless technology feature was on before a reset, these automatically turn on after the reset. Performing a hard reset A hard reset erases all personal information, such as appointments, contacts, and tasks, as well as programs you have added, such as third-party software on your smartphone. Never do a hard reset without first trying a soft reset.
CHAPTER 14 TROUBLESHOOTING 3 Slide the stylus out from its slot. 4 If the screen is off, press Power wake up the screen. 5 While pressing and holding End , use the tip of the stylus to gently press and release the reset button. 6 Continue pressing and holding End until the “Erase all data?” prompt appears. 7 Press Up to confirm the hard reset. 8 Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone. 9 Slide the back panel into place.
3 Place a finger in the notch between the stylus and the battery, and then remove the battery. Performance 4 Align the metal contacts on the new battery with the contacts of the battery compartment, and then press the battery into place. The applications are running slower than usual 1 Press and hold OK Manager. 14 CHAPTER TROUBLESHOOTING to open Task 2 Select Stop All to close all your open applications. 3 Press OK .
CHAPTER 14 TROUBLESHOOTING Be sure that third-party applications are designed for Windows Mobile 6.1 Professional. Applications written for Windows Mobile 6.1 Standard or earlier versions of Windows Mobile software do not work with your smartphone. TIP If you can try a free version of the software before purchasing it, you can test it first to make sure it works properly.
screen brightness (see Adjusting the brightness). 4 If that doesn’t work, perform a soft reset (see Performing a soft reset). Network connection Signal strength is weak 5 If that doesn’t work, connect your smartphone to the USB AC charger (see Charging the battery) and perform a soft reset again 1 If you’re standing, move about 3 meters (10 feet) in any direction. 6 If you are using a third-party application, make sure that the application supports 320x320 screen resolution.
CHAPTER 14 TROUBLESHOOTING My smartphone won’t connect to the mobile network 1 Try the suggestions above for weak signals. 2 Turn off your phone and turn it on again (see Turning your smartphone on/off). 3 Perform a soft reset (see Performing a soft reset). My phone seems to turn off by itself If a system error and reset occur, the phone automatically turns on if it was on before the reset.
Your phone is connected to an EDGE network, but you are not actively transmitting data. You can still make or receive calls. Your phone is on and an EDGE data connection is active. You can still make or receive calls, but the data transmission is automatically interrupted. Your phone is connected to a GPRS network, but you are not actively transmitting data. You can still make or receive calls. Your phone is on and a GPRS data connection is active.
CHAPTER 14 TROUBLESHOOTING I can’t send or receive text or multimedia messages • Your Bluetooth device is charged and turned on. • Make sure your phone is on and that you’re inside a coverage area (see Turning your phone on). • • Contact your wireless service provider to verify that your plan includes messaging services, that these services have been correctly activated, and that they are available at your location.
5 In Partnership Settings, make sure the Hands Free box is checked. Synchronization 14 CHAPTER TROUBLESHOOTING 6 Select Save. 7 Highlight the headset name. 8 Press and hold Center to open the shortcut menu and select Set as Hands-Free. 9 Test your headset by making or receiving a call. If the headset still doesn’t work, delete the existing partnership and create a new one. To delete the partnership: 1 Press Start and select Settings. 2 Select the Connections tab, and then select Bluetooth.
CHAPTER 14 TROUBLESHOOTING Desktop sync software This section covers issues with synchronizing using the desktop sync software that came with your smartphone. If you have a Windows XP computer, the desktop sync software is called ActiveSync® desktop software. If you have a Windows Vista computer, the desktop sync software is called Windows Mobile Device Center. NOTE See Exchange ActiveSync (wireless synchronization) for help with direct wireless synchronization with an Exchange server.
synchronization is successful, you do not need to complete the remaining steps. Windows XP computer: Click Start > Programs > Microsoft ActiveSync. 1 Verify that the USB cable is securely connected at all points (see Setting up your computer for synchronization). Windows Vista computer: Click Start > All Programs > Windows Mobile Device Center. 2 Make sure that all of the files you’re trying to sync are closed on both your computer and your smartphone.
CHAPTER 14 TROUBLESHOOTING 6 Perform a soft reset (see Performing a soft reset). • Right-click the gray ActiveSync icon in the taskbar in the lower-right corner of your computer screen and select Open Microsoft ActiveSync. 8 If problems persist and you’re synchronizing through a USB hub, try connecting the USB cable to a different USB port or directly to your computer’s built-in USB port. • Click File, and then click Delete Mobile Device. When asked to confirm, click Yes.
• ActiveSync with Norton Personal Firewall • ActiveSync with Zone Alarm Security Suite • ActiveSync with McAfee Personal Firewall • ActiveSync with Windows Firewall 13 Verify with your computer hardware vendor that your operating system supports your internal USB controller.
CHAPTER 14 TROUBLESHOOTING different PIM, you need to install third-party software to synchronize. For more information, consult the company that makes the PIM. 2 Open the desktop sync software on your computer, and make sure the Files synchronization option is selected (see Changing which applications sync). 3 Uninstall the desktop sync software, reboot your computer, and then repeat the installation process (see Reinstalling the desktop software).
2 Select ActiveSync . 3 Press Menu (right softkey) and select Schedule. 4 Check the Use above setting when roaming box. 5 Press OK . An alert tells me that ActiveSync encountered a problem on the server There is a temporary problem with the server or the server may be temporarily overloaded. Try again later. If the problem persists, contact your system administrator.
TROUBLESHOOTING CHAPTER 14 If you are synchronizing with an Exchange server and you’re unable to change your lock settings, check with your system administrator to find out if a systemwide locking policy is in place. TIP An alert tells me the device timed out while waiting for credentials The Exchange server credentials screen was left open too long. Re-enter the Exchange server credentials, and try to sync again.
occur at the expected day and time. See Setting the synchronization schedule for details. service. Check with your service provider to see if any provider-specific requirements exist. • Service provider settings frequently change. If your email account was working but you are currently experiencing problems, check with your service provider to see if any of the account settings have changed.
TROUBLESHOOTING CHAPTER 14 such as cable companies, require that you have an Internet connection to their network to send email through their servers. In this case, you can almost always receive email from these accounts, but if you want to send email, you must send it through another server (see Setting up a POP/IMAP account in the Messaging application: Common email providers).
Web I can’t access a web page First, make sure you have Internet access: Open Internet Explorer Mobile and try to view a web page you’ve loaded before. To ensure that you’re viewing the page directly from the Internet, press Menu (right softkey) and select Refresh. After confirming your Internet connection, try to view the page in question again. If it comes up blank, press Menu (right softkey) and select Refresh.
CHAPTER 14 TROUBLESHOOTING Camera DID YOU KNOW? Pictures are 16-bit color. Resolution settings range from the low end of VGA (160 x 120 pixels) to a high end of 2 megapixels (1600 x 1200). Video resolution settings range from a low end of 176 x 144 pixels to a high end of 352 x 288 pixels. You can change the resolution setting by pressing Menu (right softkey) and selecting Resolution (still images) or Quality (video).
Third-party applications Sometimes third-party applications can cause conflicts on your smartphone. Third-party applications that modify wireless features may affect the performance of your smartphone and may require extra troubleshooting.
CHAPTER 14 TROUBLESHOOTING Remember that not all third-party applications were written with the Treo Pro smartphone keyboard and 5-way navigator in mind. You may encounter strange behavior or errors in these applications if you use the keyboard and the 5-way navigator. TIP Making room on your smartphone If you store a large amount of information, or install many third-party applications, the internal memory on your smartphone may fill up.
or feedback on the other person’s end. This applies to both the speakerphone and to the handset earpiece. • • Position the smartphone closer to your ear to prevent sound leaking back to the microphone. Keep your hand away from the microphone hole, which is on the lower-right side of your smartphone. If you’re using Speakerphone mode with your smartphone lying on a flat surface, try turning the smartphone “face down” (screen facing the surface).
TROUBLESHOOTING CHAPTER 14 340 VOICE QUALITY
Terms ActiveSync® The software on your smartphone that exchanges and updates the information on your Palm® Treo™ Pro smartphone with the information on your computer. ActiveSync desktop software The software on your Windows XP computer that exchanges and updates the information on your computer with the information on your smartphone. To open ActiveSync on your computer, double-click the ActiveSync icon in the taskbar in the lower-right corner of your screen.
EDGE (Enhanced Data rates for GSM Evolution) An enhanced version of GPRS that delivers data speeds that are up to 3 times faster than standard GPRS connections, with rates up to 236.8 Kbps. (Additional charges may apply.) See What are all those icons? EXIF (Exchangeable Image File Format) A standard for storing interchange information in image files that enables images to be interoperable across multiple devices.
smartphone. To access it, open Windows Explorer or My Computer and look for the icon that represents your smartphone. See Installing applications from your computer. partnership The connection that you make between two devices by means of Bluetooth wireless technology. The devices recognize each other because each device finds the same passkey on the other device. After you create a partnership between the devices, you no longer need to enter the passkey.
PUK (personal unblocking key) A special extended password assigned to your SIM card. If you enter the wrong PIN more than the allowed number of times, your SIM is blocked and you must call your wireless service provider for the PUK. See Locking the SIM card. PUK2 (personal unblocking key 2) A special extended password assigned to your SIM card, specific to certain network features such as fixed dialing.
UMTS (Universal Mobile Telecommunications System) One of the third-generation (3G) mobile phone technologies that is designed for high-speed data transfer, with rates up to 384 Kbps, as well as voice and multimedia services. It uses W-CDMA as the underlying technology. See What are all those icons? username The name associated with your smartphone that distinguishes it from other Windows Mobile® devices. If you install desktop software, you are asked to give your smartphone a username.
TERMS
Regulatory and safety information NOTE To see your End User License Agreement, go to your General User Guide: Important Safety and Legal Information booklet included with your device. Switch off in explosive environments Do not use while re-fuelling This device may produce a bright or flashing light Do not use hand-held while driving For body-worn operation maintain a separation of 1.
FCC Statements This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
• ETSI EN 301 908-1 RF Safety Exposure • ETSI EN 301 908-2 • ETSI EN 300 328 General statement on RF energy: Your smartphone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your smartphone, the system handling your call controls the power level at which your smartphone transmits.
The SAR limit recommended by The Council of the European Union is 2.0 W/kg averaged over 10 grams of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities—hands, wrists, ankles, and feet). Maximum 10g SAR values (CE) own or their children’s RF exposure by limiting the length of calls, or using ‘hands-free’ devices to keep mobile phones away from the head and body.
Par ailleurs pour éviter les risques d’interférences, les personnes porteuses d’implants électroniques (stimulateurs cardiaques, pompes à insuline, neurostimulateurs..) doivent conserver une distance de 15 cm entre le mobile et l’implant et ne l’utiliser que du côté opposé au côté où celui-ci est situé.
• It’s best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needs replacing recycling. Our recycling program keeps Palm handheld devices, smartphones and mobile companions out of landfills through evaluation and disposition for reuse and recycling. • Don’t store the battery in high temperature areas for long periods of time.
DEEE de l’Union européenne (2002/96/EC), applicable en France par le Décret n°2005-829 en date du 20 juillet 2005, et à protéger l’environnement pour les générations futures. Il est de la responsabilité de chacun de s’assurer que les produits électriques et électroniques sont correctement réutilisés, recyclés ou revalorisés. Pour plus d’informations: www.eco-systemes.com. User Safety Operational Warnings IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
Operating Machinery: Do not use your smartphone while operating machinery. Full attention must be given to operating the machinery in order to reduce the risk of an accident. Aircraft: While in aircraft, follow all instructions regarding the operation of your smartphone. Use of your smartphone while on board an aircraft must be done in accordance in compliance with airline instructions and regulations.
National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD USA 20892-2320 Voice: (301) 496-7243 Email: nidcdinfo@nih.gov Internet: http://www.nidcd.nih.gov/health/hearing National Institute for Occupational Safety and Health Hubert H. Humphrey Bldg. 200 Independence Ave.
Interference in cars and to other Electronic Devices: Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation. RF energy may affect improperly installed or inadequately shielded electronic operating and entertainment systems in motor vehicles.
8 Use your smartphone to call for help. Your smartphone is one of the greatest tools you can own to protect yourself and your family in dangerous situations—with your smartphone at your side, help is only three numbers away. Dial your national emergency number in the case of fire, traffic accident, road hazard, or medical emergencies. Remember, your national emergency number is a free call on your smartphone. 9 Use your smartphone to help others in emergencies.
after walking over a carpet while scuffing your feet, building up electrons on your body, you may get a shock—the discharge event— when you touch a metal doorknob. This little shock discharges the built-up static electricity. ESD-susceptible equipment Even a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to help protect your electronic devices, including your PalmTM handheld, from ESD harm.
Specifications Radio • Dual mode GSM/UMTS phone • GSM 850/900/1800/1900 quad band • UMTS 850/1900/2100 tri-band • GPRS • EDGE • UMTS PS data • HSDPA Category 5 (3.6 Mb) • Personal speakerphone • Hands-free headset jack (3.5 mm, 3-barrel connector) • Microphone mute option • TTY-compatible Processor technology • Dual-core MSM7201 processor—400MHz Expansion • microSD card slot Battery • Rechargeable lithium-ion • 1500mAh power • Removable for replacement • 3.
Size • 114mm x 60mm x 13.5mm (4.5 in. x 2.36 in. x 0.53 in.) Weight • 130 grams (4.6 ounces) Connectivity • Infrared (1.0 compliant) • Bluetooth® wireless technology (2.0 + EDR compliant) • Wi-Fi (802.
Included software (continued) • OneNote • Task Manager • Calculator • ActiveSync® • Microsoft Office Excel Mobile® • Microsoft Office Word Mobile® • Microsoft Office PowerPoint Mobile® • Adobe® Reader® LE • Voice Command (English, French, German only) • Quick Tour • Search • Remote Desktop Mobile • QuickGPS • SIM Manager • Internet Sharing • Java • Windows Live (not available from all wireless service providers) • Windows Live Messenger (not available from all wireless se
System requirements (for sync with desktop sync software using USB cable) Operating and storage temperature range 362 SPECIFICATIONS • Windows XP or Vista (later versions may also be supported) • 32MB of available memory (RAM) • 170MB of free hard disk space • Available USB port • 0° C to 50° C (32° F to 122° F) • 5% to 90% RH
Index SYMBOLS ! on battery icon 22 NUMERICS 112 calls 52, 297 1st day of week option 227 3G networks 57 3G status icons 66 5-way navigator 29, 31, 338 911 calls 52, 297 999 calls 52, 297 A accented characters 37 accessing alternate characters 37 applications 292 menu items 32, 33, 34 on-device help 13 online support 13, 26 Outlook folders 329 remote files 310 the Internet 309, 323 account information 19 accounts See also email accounts enabling TTY/TDD devices and 74 getting help with 13 making phone calls
copying 329 creating multimedia messages and 142 creating text messages and 139, 140 entering email 116, 128, 218 entering web 164 getting 122, 128, 220 highlighting 31 looking up corporate 267 searching for web 43 selecting 335 synchronizing 329 verifying 116, 121 ad-hoc connections 177 adjusting screen brightness 290 Adobe Flash Player 90 Adobe Reader 235, 240 Adobe Reader icon 261 Adobe Reader LE application 261–264 Advanced tab (Power Settings) 306 advancing slides 149, 246, 247 AES encryption 178 Agend
synchronizing info in 86, 87, 88, 102 troubleshooting 317, 319 turning sounds on or off for 289 viewing memory usage for 305 appointment settings 227– 228 appointments adding 223 appearing in wrong time slots 330 creating reminders for 223, 228 deleting 227 displaying 43 marking as private 225 scheduling repeating 224 sending 144, 228 viewing 222, 223 area codes 220 arrow icons 29 arrow keys 29, 30 Assign a program list 294 attachments adding 117, 135, 269 downloading 119–120 embedded objects in 120 intern
blank screens 320 Block incoming calls list 77 Block outgoing calls list 77 Block Recognizer option 296 Bluetooth devices See also hands-free devices beaming and 274, 275 connecting to 183–187 conserving battery and 23 enabling phone as modem and 188 synchronizing over 100– 101 troubleshooting 324 Bluetooth feature turning on or off 23, 69 viewing status of 42 Bluetooth icon 100 Bluetooth Settings screen 184–187 Bluetooth status icons 66 Bluetooth technology 161, 341 bonus software 360 bookmarks 166 See als
call-barring password 76, 77 caller ID applications 337 caller ID blocking 57 caller ID pictures 195, 204, 218 caller IDs 74, 77 call-forwarding icon 65 camera capturing videos with 199–200 overview 195 taking pictures 197–199 troubleshooting 336 camera modes 196 Camera Preview Mode 336 camera settings 197, 200– 202 camera specifications 359 cancelling selections in lists 35 capitalization 36, 297 Capitalize first letter of sentence check box 297 Caps Lock icon 36 Caps Lock mode 36 captions 143, 144 capture
color settings 144, 336 color themes 287, 292 Comm Manager 48, 185 command button 295 commands 295 Company Directory command 122, 220 company names 219 comparisons 255 completed tasks 229, 230 compressed files 270 computers accessing remote 281 charging smartphone and 22 connecting to 90–91 installing from 271, 272 reinstalling desktop software on 315 synchronizing with 12, 89, 92, 101, 102, 194 viewing synchronized items on 92 conference calls 59–60 confidential events 226 configurations, troubleshooting 3
contact categories 218 Contact Details command 141, 149 contact lookup feature 50, 218 contact names, dialing by 50–51 contact types 217 contacts adding 53, 120, 151, 217 assigning caller IDs 77, 204, 218 assigning ringtones 74, 218 assigning speed dial numbers 63–64 copying 218 editing 218–219 getting from address books 122, 220 removing 219 saving info for 57–58 searching for 50, 218, 219, 220 selecting 219 sending 144, 220–221 transferring to car kits 72 viewing information about 141, 149, 220 Contacts
Custom domain option 112 customer assistance 13 customizing applications 292–297 Calendar 227–228 Contacts application 220 dates and time 302 Excel Mobile 258 format settings 291 Internet Explorer Mobile 168–170 Media Player Mobile 213 Notes application 234 Quick Menu 41 system settings 302–308 system sounds 288 tasks 230–231 Today screen 287 Word Mobile 245 cutting.
diagnostic information 305 dial pad.
Download Size Settings screen 133 downloading Adobe Flash Player 90 applications 269, 271 attachments 119–120 email 23, 117–119, 129, 131 email messages 98 files 167 images 208 Media Player 87 multimedia messages 147, 154 Outlook 87 Palm information and updates 13 pictures 167 ringtones 72 videos 208 downward-pointing arrows 34 drafts 117, 141 drawing 232 driving directions 267 drop-down lists cancelling selection in 35 closing 35 372 INDEX highlighting items in 29, 31, 34 scrolling through 30 selecting
deleting 124, 128, 129, 132 dialing from 52 displaying 43 downloading 98, 118 finding 123 forwarding 124 opening attachments in 119 receiving 117–119, 129, 131 replying to 123, 127 saving 117 setting maximum size 133 setting priority 117 sorting 124 storing copies of 127 email providers 108, 110 email settings 126–133 email shortcuts 125 emergency calls 52, 297 emoticons 143, 159 Empty Deleted Items command 152 Enable Clear Type option 290 Enable fixed dialing option 79 Enable local network time option 303
setting up accounts for 96–98 synchronizing with 86, 95, 331, 332 troubleshooting 332, 334 Exclusive Programs list 41 EXIF formats 342 expansion card slot 359 expansion cards as storage medium 338 browsing on 280 displaying available space on 280, 306 encrypting 281 inserting 277 installing apps on 272 moving apps to 279 moving information to 257, 279 opening items on 278 organizing pictures and videos on 205 removing 277 renaming 280 searching on 267, 269 storing attachments on 119, 128 transferring files
text 242, 263 firewalls 325 first-letter capitalization option 297 5-way navigator 29, 31, 338 fixed-dialing feature 79 Flash Player 90 flicker adjustment 202 flight mode 48 folder names 245 folders accessing Outlook 329 adding documents to 243 browsing 268, 280 creating 167, 245 moving items to 245, 257, 269 opening items in 269 organizing pictures and videos in 205 organizing web favorites in 166, 167 sorting contents 269 synchronizing info and 92 fonts 240, 243, 247, 290 forgetting passwords 300 format s
images 164 highlight 31 highlighting applications 39 email addresses 31 items in folders 269 menu items 33, 34 options in lists 29, 34 phone numbers 52 text 32, 243 web links 31, 165 high-speed data connections 19 Hint tab 301 hints (passwords) 301 History list 168, 169 Hold option 56 home locations 302 home page (browser) 165, 168 Hotmail 108, 115, 155 hotspots 174 HSDPA networks 57 HSDPA packet data 342 HSDPA status icons 67 HTML formats 119, 124 hypertext links.
inserting expansion cards 277 SIM cards 19–21 smartphone battery 20 installation, troubleshooting 317, 337 installing applications 269–272, 337, 338 sync software 85, 86, 90 VPN clients 310 instant messages 155 instant messaging applications 337 internal memory.
internal memory and 338 playing media files and 211 selecting 127, 165, 260 sending 165 troubleshooting 335 list separators 291 lists cancelling selection in 35 closing 35 creating 241, 244, 259 formatting 244 highlighting items in 29, 31, 34 scrolling through 30, 165 selecting items in 34 Lithium Ion battery.
meeting invitations. See meeting requests meeting requests 122, 134, 224–225, 228 memory displaying available 280 freeing 272, 331, 338 low conditions for 305 running apps and 278 storing numbers in 283 memory buttons 283 Memory icon 280, 305 memory options (web) 169 memory requirements 362 Memory screen 305 memory usage 305 memos.
Microsoft Windows Mobile software 270 Microsoft Windows Mobile website 315 Microsoft Word documents. See documents microUSB connector 92, 320 Missed call option 72 MMS messaging 139, 342 MMS video icon 199 mobile accounts.
finding contact 50, 218, 219, 220 naming document files 243, 245 expansion cards 280 folders 245 templates 242, 249 workbooks 257 worksheets 253, 254 national emergency numbers 52 navigation features 29 navigator buttons 29, 31 negative numbers 292 network keys 178 network protocols 214 network settings 81 networks changing 81 connecting to 81, 175, 176 disconnecting from 179 logging in to 304 troubleshooting 321–325 New Sound command 289 note options 234 notebook 258 notes adding 218, 229, 259, 260 creati
applications 39, 278, 292 chat view 150 documents 241 email applications 335 email attachments 119 File Explorer 268 Inbox 43 items in folders 269 multimedia messages 148 notebook 260 Outlook folders 329 Quick Menu 43 Quick Tour 13, 42 sync software window 93 text messages 148 Today screen 42 web pages 163, 166, 168, 335 operating system (device) 320, 345, 359 operating systems (PCs) 89 Option key 29, 30, 36, 39, 50 Option Lock icon 36 Option Lock mode 36 options displaying 226 highlighting 29, 31, 34 selec
personal computers.
entering 49–53 getting device 25 getting from address books 122, 220 highlighting 31 inserting pauses in 121 saving 57–58 selecting 52 phone off indicators 65, 66 Phone Off message 48, 343 phone on indicators 65, 66 Phone screen 55, 56, 58 phone settings 72–82 Phone Settings screen 25, 75, 299 phone specifications 359 phone status icons 65–67 Phone/Send button 49, 53 phone-off icon 48 photo albums 203 photos. See pictures pick lists.
Preview Mode (camera) 336 previewing pictures 336 ringtones 73 sounds 290 text messages 141 prioritizing email 117 tasks 229, 230 text messages 146 private events 226 processor 359 Program Buttons tab 293 Program Files folder 279 programs.
Quick Tour 13, 42 smartphone battery 20, 317 renaming documents 245 expansion cards 280 files 167 items in folders 269 notes 233, 261 pictures or videos 206 workbooks 257 worksheets 254 repeating appointments 224 repeating sounds 73, 290 repeating tasks 229 replacing information 256 smartphone battery 318– 319 text 242, 263 Request message delivery notification option 140 Require PIN when phone is used check box 300 reset button 316 resets 300, 316–318, 322 caution for 317 resizing keyboard keys 296 386 I
screen activating items on 32 activating wrong features 321 adjusting brightness 290 adjusting display 290 aligning 292 caring for 17 changing color themes for 287, 292 conserving battery and 23 disabling touch-sensitivity for 297, 298 fitting web pages to 164 highlighting items on 29, 31–32 locking 56, 299 scrolling in 29–30, 297 selecting items on 30, 32 setting backgrounds for 205, 287 troubleshooting 292, 320 turning on or off 47, 48, 306, 341 waking up 48, 56 screen fonts 290 Screen icon 290, 292 scree
pictures 204 sounds 289 text messages 61, 63, 139 videos 204 voicemail 145 web links 165 sensitivity settings 226, 229 Sent folder 127 server information 154 servers, troubleshooting 331, 332, 334 service contracts 12 service providers 12, 42, 57, 333 See also accounts; ISPs Set as Hands-Free command 325 Set up my proxy server option 310 setting alarm clock 303 settings. See options setup mode 90, 92 sharing information 273–274 sheet list 250 Shift cells options 257 Shift key 36 Short Messaging Service.
updating information on 85 smartphone components 17, 18 smartphone features 11, 13 smartphone icon 92 SMS messaging 139, 344 soft resets 316 softkeys 32 software See also applications accessing 11 caution for hard resets and 317 included with device 360 installing sync 85, 86, 90 purchasing 320 reinstalling 315, 317 songs, selecting 210 See also music; playlists Sort command 125 sort order 255 sorting email 124 folder items 269 History list items 168 information 255 messages 151 pictures or videos 205 task
Excel Mobile 249 Internet Explorer Mobile 163 PowerPoint Mobile 246 Quick Tour 13 synchronization 86, 93, 94 Word Mobile 241 stereo headphones 208 stopping playback 210 stopping synchronization 103 Storage Card folder 280 storage card symbol 269 Storage Card tab 306 storage cards.
with third-party applications 317 system alarms 303 System Center Mobile Device Manager 312 system dates and time 302 system errors 322 system locks 298, 300 system messages 81 system requirements 89 system settings 302–308 system sounds 288, 289 system warnings 289 T tabs 30 taking pictures 197–199, 258, 336 tapping 29, 32, 292, 296 tapping sounds 289 task categories 229, 230 Task Manager 40 task settings 230–231 tasks adding reminders to 229 completing 230 creating 228–230 deleting 230 filtering and sorti
sending 61, 63, 139 setting preferences for 152 sorting 151 troubleshooting 324 text phrases 116, 140, 143 Text Size tab 290 text telephone devices. See TTY/TDD devices text-entry fields.
Typing mode 234 U UDP ports 172 UMTS networks 57 UMTS services 345 UMTS status icons 66, 67 unauthorized users 297, 304 unavailable time slots 226 Unhold option 56 Unicode language settings 153 Unknown Caller option 73 unlocking SIM smartcards 299, 300 smartphone 300 spreadsheet rows and columns 250 unread messages 43, 49, 148 unretrieved voicemail 54 untimed events 224 Update Library command 212 updating information 85 uppercase letters 36, 297 URLs 127, 246 See also web links USB AC charger 21 USB cable 2
tasks 230, 231 unread messages 43, 49 videos 203 voicemail messages 54 web favorites 166 web pages 163, 164, 165 wireless settings 307 virtual private networks. See VPN connections Vista operating systems.
hiding images on 164 moving around in 165 opening 163, 166, 168 playing media files from 211 refreshing 165, 335 resizing 165 returning to recently viewed 168 scrolling 164, 165 searching 155, 163 selecting addresses on 335 sending email from 165 setting as home 165, 168 synchronizing favorites for 87 viewing 163, 164, 165 web-based email 108, 155 websites See also web browsing accessing 161, 174, 187 connecting to 163 ending connections to 311 redirectors and 335 searching over 155, 163 streaming from 170–
wireless synchronization 86, 95–100, 101, 331 Word application 235 See also documents Word Completion tab 296 word highlight feature 32 Word Mobile application 30, 239–245 Word Mobile icon 241 word-processing features 240 workbook list 258 workbooks See also Excel Mobile application; spreadsheets creating 249 deleting 258 displaying 249–250 moving around in 250 naming 257 organizing 257 396 INDEX replacing information in 256 saving 247, 249, 258 searching 256 setting default template for 258 worksheet na
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