HPE ProLiant DL380 Gen9 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
© Copyright 2014, 2016 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Contents Component identification ..........................................................................................................................7 Front panel components ...........................................................................................................................................7 Front panel LEDs and buttons ..................................................................................................................................9 UID button functionality ....
Hardware options installation ..................................................................................................................43 Hewlett Packard Enterprise product QuickSpecs ...................................................................................................43 Introduction .............................................................................................................................................................43 Hot-plug drive guidelines .................
Eight-bay SFF front drive cage cabling ................................................................................................................146 Express Bay Enablement Option cabling options ................................................................................................151 8SFF drive cage installed in bay 1 ............................................................................................................
Belarus Kazakhstan Russia marking .........................................................................................................190 Turkey RoHS material content declaration ................................................................................................191 Ukraine RoHS material content declaration ..............................................................................................191 Specifications ........................................................................
Component identification Front panel components • SFF model (8-drive) Item Description 1 Bay 1 (optional drives or universal media bay) 2 3 4 5 • Bay 2 (optional drives) Fixed drive bays Front USB 3.0 connector Serial label pull tab SFF model (24-drive) Item Description 1 Bay 1 2 3 4 5 Bay 2 Bay 3, fixed drive bay Front USB 3.
• LFF model (12-drive) Item Description 1-12 Drive bays • LFF model (4-drive) Item Description 1-4 Drive bays Component identification 8
Front panel LEDs and buttons • SFF front panel LEDs and button Item Description Status 1 Power On/Standby button and system power LED* Solid green = System on Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present** 2 Health LED* Solid green = Normal Flashing green (1 Hz/cycle per sec) = iLO is rebooting Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical† 3 NIC status LED* Solid green = Link to
• LFF LEDs and button Item Description Status 1 Health LED* 2 Power On/Standby button and system power LED* 3 NIC status LED* Solid green = Normal Flashing green (1 Hz/cycle per sec) = iLO is rebooting Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical** Solid green = System on Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present† Solid green = Link to network Flashing green (1 Hz/cycle per sec)
Power fault LEDs The following table provides a list of power fault LEDs, and the subsystems that are affected. Not all power faults are used by all servers.
Systems Insight Display LEDs The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed. Item Description Status 1 Power supplies 2 NIC link/activity 3 Over temp Off = Normal Solid amber = Power subsystem degraded, power supply failure, or input power lost. Off = No link to network. If the power is off, view the rear panel RJ-45 LEDs for status ("Rear panel LEDs" on page 14).
Systems Insight Display LED combinations When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event. Combinations of illuminated Systems Insight Display LEDs, the system power LED, and the health LED indicate system status. Systems Insight Display LED and color Health LED System power LED Status Processor (amber) Red Amber One or more of the following conditions may exist: • • • • Processor in socket X has failed.
Rear panel components Item Description 1 PCIe slots 1–3 (top to bottom) 2 3 4 5 6 7 8 9 10 11 Optional PCIe slots 4–6 (top to bottom)* Optional serial port Power supply 1 (PS1) Power supply 2 (PS2) Video connector 1Gb RJ-45 port 4 1Gb RJ-45 port 3 1Gb RJ-45 port 2 1Gb RJ-45 port 1 iLO connector 12 USB 3.
Item Description Status Solid green = Link to network Flashing green = Network activity 4 Power supply 2 LED Off = System is off or power supply has failed. Solid green = Normal 5 Power supply 1 LED Off = System is off or power supply has failed. Solid green = Normal Flex slot battery backup module LEDs and buttons Item Description 1 FSBBU module LED 2 Battery check button When the battery check button is pressed, the LED indicates the state of the battery.
LED Mode/State Flashing red Auxiliary path A/B protection Solid red FSBBU fault or other protections For more information about the FSBBU module, see "750 W Flex Slot Hot Plug Battery Backup Module (on page 134)." System board components Item Description 1 FlexibleLOM connector 2 Primary (processor 1) PCI riser connector 3 4 5 6 7 8 9 10 11 12 13 Optical front VGA/USB 2.
Item Description 14 Dual internal USB 3.0 connector 15 16 17 18 19 X Smart Array/HBA connector Secondary processor (processor 2) PCI riser connector System battery TPM connector Optional serial port connector System maintenance switch System maintenance switch Position Default Function S1 Off Off = iLO security is enabled. On = iLO security is disabled. S2 Off Off = System configuration can be changed. On = System configuration is locked.
To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can use the iLO Virtual NMI feature. DIMM slot locations DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the letter assignments for population guidelines. NVDIMM LEDs When the server boots up, all LEDs flash three times. Any LED activity not described in this section indicates a possible error.
Item LED definitions 3 • • Solid or flashing green = Power is available to the NVDIMM. Do not remove the NVDIMM. Off = Power is not available to the NVDIMM.
SAS and SATA device numbers • 8SFF device bay numbering • Optional 16SFF device bay numbering • Optional 16SFF device bay numbering with SAS expander solution used • Optional 24SFF device bay numbering Component identification 20
• Optional 24SFF device bay numbering with SAS expander solution used • 6SFF NVMe Express Bay Enablement Option device numbering with 8SFF drive cage installed in bay 1 • 6SFF NVMe Express Bay Enablement Option device numbering with 2SFF drive cage installed in universal media bay 1 • 6SFF NVMe Express Bay Enablement Option device numbering with 2SFF drives installed at the rear of the server Component identification 21
• 12LFF device bay numbering • 12LFF device bay numbering with 2-bay rear SAS expander solution used • 12LFF device bay numbering with 3-bay rear SAS expander solution used Component identification 22
• 4LFF device bay numbering Hot-plug drive LED definitions Item LED Status Definition 1 Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. 2 Activity ring Rotating green Drive activity. Off No drive activity. 3 Do not remove Solid white Do not remove the drive. Removing the drive causes one or more of the logical drives to fail.
NVMe SSD components The NVMe SSD is a PCIe bus device. A device attached to a PCIe bus cannot be removed without allowing the device and bus to complete and cease the signal/traffic flow. CAUTION: Do not remove an NVMe SSD from the drive bay while the Do Not Remove button LED is flashing. The Do Not Remove button LED flashes to indicate the device is still in use. Removal of the NVMe SSD before the device has completed and ceased signal/traffic flow can cause loss of data.
For a single-processor configuration, excluding 24-SFF and 12-LFF configurations, four fans and two blanks are required in specific fan bays for redundancy. A fan failure or missing fan causes a loss of redundancy. A second fan failure or missing fan causes an orderly shutdown of the server. For a dual-processor configuration or single-processor 24-SFF or 12-LFF configurations, six fans are required for redundancy. A fan failure or missing fan causes a loss of redundancy.
Operations Powering up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server, use one of the following methods: • Press and release the Power On/Standby button.
2. Extend the server from the rack. 3. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers.
Install the access panel 1. Place the access panel on top of the server with the hood latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in). 2. Push down on the hood latch. The access panel slides to a closed position. 3. Tighten the security screw on the hood latch. Access the product rear panel To access the product rear panel, release the cable management arm and swing the arm away from the rack as indicated.
2. Open the cable management arm. The cable management arm can be right-mounted or left-mounted. Remove the fan cage To remove the component: 1. Power down the server (on page 26). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 26). o Remove the server from the rack (on page 27). 4. Remove the access panel (on page 27). 5. Remove the fan cage.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. For more information, refer to the fan locations table ("Hot-plug fans" on page 24). Remove the hot-plug fan To remove the component: 1. Extend the server from the rack (on page 26). 2. Remove the access panel (on page 27).
o Remove the server from the rack (on page 27). 4. Remove the access panel (on page 27). 5. Remove the PCI riser cage. Install the PCI riser cage 1. Power down the server (on page 26). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 26). o Remove the server from the rack (on page 27). 4. Remove the access panel (on page 27). 5.
6. Install the access panel (on page 28). 7. Install the server into the rack ("Installing the server into the rack" on page 39). 8. Connect each power cord to the server. 9. Connect each power cord to the power source. 10. Power up the server ("Powering up the server" on page 26). Secure the full-length expansion board retainer 1. Power down the server (on page 26). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Extend the server from the rack (on page 26). 4. Remove the access panel (on page 27). CAUTION: Do not detach the cable that connects the battery pack to the cache module. Detaching the cable causes any unsaved data in the cache module to be lost. 5. Remove the air baffle.
5. Install the air baffle.
Setup Optional services Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.
CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation openings. When vertical space in the rack is not filled by a server or rack component, the gaps between the components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to maintain proper airflow. CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper airflow.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure. When installing more than one server, you may need to use additional power distribution devices to safely provide power to all devices.
CAUTION: If the DC connection exists between the earthed conductor of the DC supply circuit and the earthing conductor at the server equipment, the following conditions must be met: • This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.
• Server • Power cord • Hardware documentation and software products • Rack-mounting hardware and documentation In addition to the supplied items, you might need: • Operating system or application software • Hardware options • Screwdriver Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation (on page 43).
IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack. 6. Connect the power cord to the AC power source. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
c. During server POST, press F10. d. Complete the initial Preferences and Registration portion of Intelligent Provisioning (on page 176). e. At the 1 Start screen, click Configure and Install. f. • To finish the installation, follow the onscreen prompts. An Internet connection is required to update the firmware and systems software. Insight Control server provisioning—For multi-server remote OS deployment, use Insight Control server provisioning for an automated solution.
Registering the server To experience quicker service and more efficient support, register the product at the Hewlett Packard Enterprise Product Registration website (http://www.hpe.com/info/register).
Hardware options installation Hewlett Packard Enterprise product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process.
Removing the hard drive blank Remove the component as indicated. Installing a hot-plug SAS or SATA drive To install the component: 1. Remove the drive blank. 2. Prepare the drive. 3. Install the drive.
4. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on page 23). Removing a hot-plug SAS or SATA hard drive CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. 1. Determine the status of the drive from the hot-plug drive LED definitions (on page 23). 2.
2. Press the Do Not Remove button to open the release handle. 3. Install the drives. 4. Install an SFF drive blank in any unused drive bays. 6SFF NVMe Express Bay drive cage The high-performance fan option (part number 719079-B21) must be installed when installing this option.
Installing the airflow labels When installing the HPE Express Bay drive cage in bay two, the airflow labels included in the kit must be installed depending on the option installed in bay one: • If the Eight-bay SFF Front Drive Cage option is installed in bay one, then no further action is required.
• If a blank is installed in bay one, then install the Drive bay 1 airflow label (814814-001) as indicated. Installing the Express Bay drive cage WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause ESD. To install the component: 1. Back up all server data.
7. Remove the bay 2 blank. 8. If drive blanks are installed in the drive cage assembly, remove the drive blanks ("Removing the hard drive blank" on page 44). Retain the drive blanks for use in empty drive bays. 9. Install the HPE Express Bay drive cage. 10. Connect the power cable depending on the server configuration.
o 8SFF drive cage installed in bay 1 — Use the 8SFF drive cage power cable (776399-001).
o 8SFF drive cage installed in bay 1 and 2 SFF drives in the rear of the server — Use the 8SFF drive cage power cable (776399-001) and the 2SFF drives-rear power cable (776400-001).
11. o Drive bay 1 is empty — Use the NVMe power cable (776392-001). o 8SFF drive cage installed in bay 1 and 2SFF drives in the front of the server — Use the 8SFF drive cage power cable (776399-001) and the 2SFF drives-front power cable (795156-001). Remove the primary PCI riser cage ("Remove the PCI riser cage" on page 30).
12. Remove the expansion slot blank from slot 2. 13. Install the HPE Express Bay Bridge Card.
14. Using the cable trough and clips, connect the NVMe data cable (826898-001) to the HPE Express Bay Bridge Card. If the HPE 12G SAS Expander Card is installed, install the 12G SAS expander card cable (776402-001) (not shown). 15. Install the drives ("Installing a hot-plug SAS or SATA drive" on page 44). CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 16.
17. Install the fan cage. The fan cage should be populated with high-performance fans when installing the Express Bay Enablement option. 18. Install the air baffle (on page 33). 19. Install the access panel (on page 28). 20. Do one of the following: o Slide the server into the rack. o Install the server into the rack. 21. Connect each power cord to the server. 22. Connect each power cord to the power source. 23. Power up the server ("Powering up the server" on page 26).
3. Insert the power supply into the power supply bay until it clicks into place. 4. Connect the power cord to the power supply. 5. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact a Hewlett Packard Enterprise authorized reseller. 6. Connect the power cord to the AC power source. 7. Be sure that the power supply LED is green ("Rear panel LEDs" on page 14).
4. Remove the access panel (on page 27). IMPORTANT: Do not mix standard fans and high-performance fans in the same server. 5.
6. Install high-performance fans in all locations. 7. Install the access panel (on page 28). 8. Slide the server into the rack. 9. Connect each power cord to the server. 10. Connect each power cord to the power source. 11. Power up the server ("Powering up the server" on page 26). Processor and fan option The server supports single-processor and dual-processor operations.
7. Open each of the processor locking levers in the order indicated in the following illustration, and then open the processor retaining bracket. 8. Remove the clear processor socket cover. Retain the processor socket cover for future use. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts.
9. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. 10. Close the processor retaining bracket. When the processor is installed properly inside the processor retaining bracket, the processor retaining bracket clears the flange on the front of the socket. CAUTION: Do not press down on the processor.
11. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. CAUTION: Close and hold down the processor cover socket while closing the processor locking levers. The levers should close without resistance. Forcing the levers closed can damage the processor and socket, requiring system board replacement. 12. Remove the heatsink cover.
c. Finish the installation by completely tightening the screws in the same sequence. 14. Remove the fan blanks from locations 1 and 2. For fan location and numbering information, see "Hot-plug fans (on page 24)" or the label attached to the chassis next to the fans.
15. Install the fans into locations 1 and 2. 16. Install the air baffle (on page 33). 17. Install the access panel (on page 28). 18. Install the server into the rack. 19. Connect each power cord to the server. 20. Connect each power cord to the power source. 21. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.
Memory-processor compatibility information The processor installed in the server determines the type of DIMMs supported by the server. For the latest memory configuration information, see the following resources: • The product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs) • HPE Server Memory Configurator (https://h22195.www2.hpe.
Populated DIMM speed — Intel Xeon E5-2600 v4 processor installed Type Rank Capacity (GB) 1 DIMM per channel (MT/s) 2 DIMMs per channel (MT/s) 3 DIMMs per channel (MT/s) RDIMM Single 8 or 16 2400 2133 1866 NVDIMM-N (RDIMM) Single 8 2133 1866 1600 Dual 16 or 32 2400 2400 1866 Dual 32 2400 2400 2400 LRDIMM Quad 64 2400 2400 2400 LRDIMM Octal 128 2400 2400 2400 RDIMM LRDIMM The operating memory speed is a function of the rated DIMM speed, DIMMs installed per channel, pro
Qualified memory is performance-tuned for ProLiant and BladeSystem servers and provides future enhanced support through Active Health and manageability software. Persistent memory combines the performance of memory with the persistence of traditional storage. NVDIMMs are DIMMs that provide persistent memory and install in standard DIMM slots.
This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture also enables Online Spare Memory mode. DIMM slots in this server are identified by number and by letter. Letters identify the population order. Slot numbers indicate the DIMM slot ID for spare replacement. DIMM ranks To understand and configure memory protection modes properly, an understanding of DIMM rank is helpful. Some DIMM configuration requirements are based on these classifications.
Item Description Definition 2R = Dual-rank 4R = Quad-rank 8R = Octal-rank 3 Data width on DRAM x4 = 4-bit x8 = 8-bit 4 Memory generation DDR4 5 Maximum memory speed 2400 MT/s 6 CAS latency P=15 T=17 7 DIMM type R = RDIMM (registered) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
To optimize server availability, the server supports the following AMP modes: • Advanced ECC—Provides up to 4-bit error correction. This mode is the default option for this server. • Online spare memory—Provides protection against failing or degraded DIMMs. Certain memory is reserved as spare, and automatic failover to spare memory occurs when the system detects a DIMM that is degrading.
Mirrored memory configuration Mirroring provides protection against uncorrected memory errors that would otherwise result in server downtime. Mirroring is performed at the channel level to one memory channel pair that can be either: • Channel 1 data being mirrored in channel 2 • Channel 3 data being mirrored in channel 4 If an uncorrectable error is detected in the active memory channel, data is retrieved from the mirror channel.
• DIMMs may be installed individually. Online spare population guidelines For Online Spare memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines. • Each channel must have a valid online spare configuration. • Each channel can have a different valid online spare configuration. • Each populated channel must have a spare rank. A single dual-rank DIMM is not a valid configuration.
CAUTION: Electrostatic discharge can damage electronic components. Be sure you are properly grounded before beginning this procedure. CAUTION: Failure to properly handle DIMMs can cause damage to DIMM components and the system board connector. Before installing memory on the server: • Verify that the memory is supported on the server. For more information, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
Installing a DIMM The server supports up to 24 DIMMs. To install a DIMM: 1. 2. Power down the server (on page 26). Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 26). o Remove the server from the rack (on page 27). 4. Remove the access panel (on page 27). 5. Remove the air baffle (on page 32). 6. Open the DIMM slot latches. 7. Install the DIMM. 8.
CAUTION: Unlike traditional storage devices, NVDIMMs are fully integrated in with the ProLiant server. Data loss can occur when system components, such as the processor or HPE Smart Storage Battery fails. HPE Smart Storage battery is a critical component required to perform the backup functionality of NVDIMM. It is important to take action when HPE Smart Storage Battery related failures occur. Always follow best practices for ensuring data protection. 1. Power down the server (on page 26). 2.
Universal media bay option The following procedure provides the steps to install the universal media bay option, route the VGA and USB cables, and install an optional optical disk drive. The universal media bay option also accommodates the two-bay SFF front drive cage option. For information on installing this option, see "Two-bay SFF front drive cage option (on page 99)." 1. Power down the server (on page 26). 2. Remove all power: a. Disconnect each power cord from the power source. b.
8. Route the USB/VGA cables through the opening, and then install the universal media bay. 9. Install the optional optical disk drive (optional). 10.
o Connect the VGA cable to the optional VGA connector. Connect the USB cable to the front dual internal USB 3.0 connector. o Connect the SATA optical drive cable to the front optical disk drive connector (optional). 11. Install the fan cage. 12. Install the air baffle (on page 33).
13. Install the access panel (on page 28). 14. Slide the server into the rack. 15. Connect each power cord to the server. 16. Connect each power cord to the power source. 17. Power up the server ("Powering up the server" on page 26). 2-slot PCI riser cage option WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. Pressing the Power On/Standby button does not shut off system power completely.
6. Remove the blank from the optional 2-slot PCI riser cage. 7. Install an optional expansion board into the PCI riser cage. 8. Install the optional 2-slot PCI riser cage. 9. Connect any required internal or external cables to the expansion board. See the documentation that ships with the expansion board. 10. Install the access panel (on page 28). 11. Slide the server into the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source.
14. Power up the server ("Powering up the server" on page 26). 3-slot PCI riser cage option WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. Pressing the Power On/Standby button does not shut off system power completely. Portions of the power supply and some internal circuitry remain active until AC power is removed.
6. Remove the blank from the optional 3-slot PCI riser cage. 7. Install an expansion board into the PCI riser cage. 8. Install the optional 3-slot PCI riser cage. 9. Install the access panel (on page 28). 10. Slide the server into the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server ("Powering up the server" on page 26).
GPU enablement kit WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. Pressing the Power On/Standby button does not shut off system power completely. Portions of the power supply and some internal circuitry remain active until AC power is removed.
7. Install the GPU retention clips onto the air baffle. 8. Remove the standard heatsinks. 9. Install the high-performance heatsinks.
10. Install the air baffle. IMPORTANT: This server supports GPU riser cages in both the primary and secondary riser locations. This document shows installation into the secondary riser location. 11. Remove the secondary PCI riser blank. Some models might require removing more than two screws.
12. Install a GPU into the optional GPU-enabled riser cage. 13. Connect the power cable.
14. Press down on the top of the retention clips and slide them to the unlocked position. 15. Install the GPU-enabled riser cage option.
16. Slide the retention clips to the locked position. 17. Install the access panel (on page 28). 18. Slide the server into the rack. 19. Connect each power cord to the server. 20. Connect each power cord to the power source. 21. Power up the server ("Powering up the server" on page 26). Eight-bay SFF front drive cage option for bay 1 To install the component: 1. Power down the server (on page 26). 2. Remove all power: a. Disconnect each power cord from the power source. b.
6. Remove the bay blank. 7. Install the 8SFF front drive cage option. 8.
9.
o Connected to a PCI expansion board Hardware options installation 90
o Connected to an HPE 12G SAS Expander Card 10. Install the fan cage. 11. Install the access panel (on page 28). 12. Slide the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server ("Powering up the server" on page 26). Eight-bay SFF front drive cage option for bay 2 To install the component: 1. Power down the server (on page 26). 2. Remove all power: a. Disconnect each power cord from the power source. b.
o Remove the server from the rack (on page 27). 4. Remove the access panel (on page 27). 5. Remove the fan cage (on page 29). 6. Remove the bay blank. 7. Install the 8SFF front drive cage option.
8. If installing drives, connect the power cable. 9.
o Connected to an HPE 12G SAS Expander Card 10. Install the fan cage. 11. Install the access panel (on page 28). 12. Slide the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server ("Powering up the server" on page 26). Three-bay LFF rear drive cage option Before installing this option the front bays must be fully populated with 12 LFF drives. High performance fans must be installed in all fan bays.
5. If installed, remove the secondary riser board. The secondary riser board is not supported with a three-bay LFF rear configuration. 6. Remove the rear wall blank.
7. Install the three-bay LFF rear drive cage option. 8. Install blanks or drives. 9. If installing drives, connect the power cable. 10.
o Connected to onboard SATA connectors o Connected to a PCI expansion board Hardware options installation 97
o Connected to a PCI expansion board and the 12 LFF backplane o Connected to an HPE 12G SAS Expander Card 11. Install the access panel (on page 28). 12. Slide the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server ("Powering up the server" on page 26).
Two-bay SFF front drive cage option The front bay installation requires a universal media bay to be installed. To install the component: 1. Power down the server (on page 26). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 26). o Remove the server from the rack (on page 27). 4. Remove the access panel (on page 27). 5. Remove the front bay blank. 6.
7. Remove the SFF drive blank from the universal media bay. 8. Install the drive cage into the universal media bay.
9. Install the universal media bay. 10. Connect the power cable. 11.
o Connected to a PCI expansion board Hardware options installation 102
o Connected to the onboard x4 SATA connector 12. Install the access panel (on page 28). 13. Slide the server into the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server ("Powering up the server" on page 26). Two-bay SFF rear drive cage option For rear drive cage installation, the front bays must be fully populated using the 12 LFF or 24 SFF drives. High performance fans must be installed in all fan bays.
o Secondary riser cage o PCI blank Hardware options installation 104
6. Remove the rear wall blank. 7. Install the drive cage compatible rear wall.
8. Install the rear two-bay SFF drive cage option. 9. Install blanks or drives. 10. Install the secondary riser cage or PCI blank. 11.
o 12.
o Connected to the x2 SATA port and optical disk drive connector o Connected to a PCI expansion board Hardware options installation 108
o Connected to a PCI expansion board and the 12 LFF backplane o Connected to an HPE 12G SAS Expander Card 13. Install the access panel (on page 28). 14. Slide the server into the rack. 15. Connect each power cord to the server. 16. Connect each power cord to the power source. 17. Power up the server ("Powering up the server" on page 26).
Systems Insight Display power switch module option This option is not supported in servers configured with 4LFF or 12LFF drives. To install the component: 1. Power down the server (on page 26). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 26). o Remove the server from the rack (on page 27). 4. Remove the access panel (on page 27). 5.
8. Route the cable through the opening in the front of the server, and then install the SID power switch module. Secure the module using the existing screw. 9. Connect the SID module cable to the system board power switch module connector. 10. Install the fan cage. 11. Install the air baffle (on page 33). 12. Install the access panel (on page 28). 13. Slide the server into the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16.
Location Discovery Services ear option To install the component: 1. Power down the server (on page 26). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 26). o Remove the server from the rack (on page 27). 4. Remove the access panel (on page 27). 5. Remove the fan cage (on page 29). 6. Remove the cable protection panel from the left side of the server.
8. Install the Location Discovery Services ear option and route the discovery service cable through side channel. 9. Install the cable protection panel.
10. Connect the discovery service cable. 11. Install the fan cage. 12. Install the access panel (on page 28). 13. Slide the server into the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server ("Powering up the server" on page 26). Smart Storage Battery To install the component: 1. Power down the server (on page 26). 2. Remove all power: a. Disconnect each power cord from the power source. b.
7. Install the Smart Storage battery. 8. Route the cable. 9. Install the fan cage. 10. Install the air baffle (on page 33). 11. Install the access panel (on page 28). 12. Slide the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server ("Powering up the server" on page 26). FlexibleLOM option To install the component: 1. Power down the server (on page 26). 2.
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 26). o Remove the server from the rack (on page 27). 4. Remove the access panel (on page 27). 5. Remove the FlexibleLOM PCIe blank. 6. Install the component: a. Firmly seat the FlexibleLOM in the slot. b. Tighten the thumbscrew.
7. Install the access panel (on page 28). 8. Slide the server into the rack. 9. Connect the LAN segment cables. 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server ("Powering up the server" on page 26). Expansion board options The server supports PCI Express expansion boards. The server ships with PCIe riser boards and expansion slots. PCIe expansion boards are supported with optional riser boards.
o Optional primary PCIe riser cage o Secondary PCIe riser cage To replace the component, reverse the removal procedure. Installing an expansion board 1. Power down the server (on page 26). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 26). o Remove the server from the rack (on page 27). 4. Remove the access panel (on page 27). 5.
7. Install the expansion board. 8. Connect any required internal or external cables to the expansion board. See the documentation that ships with the expansion board. 9. Install the PCI riser cage (on page 31). 10. Install the access panel (on page 28). 11. Install the server into the rack ("Installing the server into the rack" on page 39). 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server ("Powering up the server" on page 26).
8.
o P840 9. Connect the appropriate SAS cables. For more information, see Flexible Smart Array Controller cabling. 10. Install the air baffle (on page 33). 11. Install the access panel (on page 28). 12. Do one of the following: a. Slide the server into the rack. b. Install the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15.
b. Disconnect each power cord from the server. 4. Do one of the following: o Extend the server from the rack (on page 26). o Remove the server from the rack (on page 27). 5. Remove the access panel (on page 27). 6. Remove the air baffle (on page 32). 7. Install the controller: o P440ar o P840ar 8. Connect the appropriate SAS cables. For more information, see Flexible Smart Array Controller cabling. 9. Install the air baffle (on page 33).
10. Install the access panel (on page 28). 11. Do one of the following: a. Slide the server into the rack. b. Install the server into the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Before powering on the system, be sure the HPE Smart Storage Battery ("Smart Storage Battery" on page 114) is installed. 15. Power up the server ("Powering up the server" on page 26).
Cable Description Connection to SAS expander Connection to drive bay 776402-001 2 x4 Mini-SAS cable Port 3 Port 4 8 SFF Bay 1 Port 1 8 SFF Bay 1 Port 2 781579-001 4 x4 Mini-SAS cable Port 5 Port 6 Port 7 Port 8 8 SFF Bay 2 Port 1 8 SFF Bay 2 Port 2 8 SFF Bay 3 Port 1 8 SFF Bay 3 Port 2 o Group D—SAS expander card to rear drive cage Cable Description Connection to SAS expander Connection to drive bay 776401-001 X4 Mini-SAS cable Port 9 2SFF/3LFF 12G SAS Expander Card ports To install t
8. Remove the expansion slot blank from slot 3. 9. Using the labels on the cables to determine the correct connections, connect the cables to the SAS expander card: a. Depending on the ports on the controller, connect the appropriate controller cables from Group A to the SAS expander card. Controller ports Cable SAS expander ports 2 x4 connectors x4 Mini-SAS cable Port 1 x4 Mini-SAS cable Port 2 1 x8 connector 2 x4 Mini-SAS to x8 Mini-SAS Y cable Ports 1 and 2 b.
Drive configuration 2 SFF/3 LFF 10. Cable group D Cable SAS expander ports x4 Mini-SAS cable Port 5 x4 Mini-SAS cable Port 9 Install the SAS expander card. The cables are not shown for clarity. The preferred slot to install the SAS expander card is slot 3 of the primary PCI riser cage. IMPORTANT: If using a PCI slot-based controller, install the controller in slot 1. 11. Install the PCI riser cage (on page 31). 12.
o 13.
o 24SFF drive backplanes (Group C SAS cables) Hardware options installation 128
o 12LFF drive backplanes (Group B SAS cables) o 2SFF or 3LFF rear cage drive backplane (Group D SAS cables) Hardware options installation 129
The cabling is the same for both backplanes. In the following illustration, the 2SFF rear cage backplane is shown. 14. Install the fan cage. 15. Install the air baffle (on page 33). 16. Install the access panel (on page 28). 17. Install the server into the rack ("Installing the server into the rack" on page 39). 18. Connect each power cord to the server. 19. Connect each power cord to the power source. 20. Power up the server ("Powering up the server" on page 26).
5. Remove the serial cable blank. 6. Connect the serial cable option. Then, remove the backing from the double-sided tape and press down where indicated. 7. Install the access panel (on page 28). 8. Slide the server into the rack. 9. Connect each power cord to the server. 10. Connect each power cord to the power source. 11. Power up the server ("Powering up the server" on page 26). M.2 SSD Enablement Board option The M.2 enablement board is supported in all 6 of the PCI slots on this server.
2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Extend the server from the rack (on page 26). 4. Remove the access panel (on page 27). 5. Remove the PCIe riser cage ("Remove the PCI riser cage" on page 30). 6. Remove the expansion slot blank ("Installing an expansion board" on page 118). IMPORTANT: For management and monitoring of the SSD modules, use the HPE Smart Storage Administrator (http://www.hpe.com/servers/ssa). 7.
6. Remove the expansion slot cover. 7. Install the M.2 SSD enablement board into expansion any of the slots on the primary PCI riser or secondary PCI riser: 8. o 3-slot riser cage o 2-slot riser cage Connect the SATA cables from the M.2 SSD enablement board to the system board. o M.
o M.2 SSD enablement board installed in the secondary PCI riser cage 9. Install the PCI riser cage (on page 31). 10. Install the access panel (on page 28). 11. Install the server into the rack ("Installing the server into the rack" on page 39). 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server ("Powering up the server" on page 26).
Server #1 + FSBBU module load condition (%) Server #2 + FSBBU Supported (Yes/No) module load where server #1 lost condition (%) input AC power Supported (Yes/No) where server #2 lost input AC power 10 (75W- 6.25A) 90 (675W- 56.25A) Yes No 80 (600W- 50A) Yes No 70 (525W- 43.5A) Yes No 60 (450W- 37.5) Yes Yes 50 (375W- 31.25) Yes Yes 40 (300W- 25A) Yes Yes 30 (225W- 18.5A) No Yes 20 (150W- 12.5A) No Yes 10 (75W- 6.25A) No Yes 20 (150W- 12.5A) 30 (225W- 18.
4. Install the FSBBU module into the power supply bay until it clicks into place. 5. Connect multiple FSBBU units using a daisy chain configuration. A jumper cable (part number K9B28A) is required for a daisy chain configuration. 6. Charge the FSBBU module until the LED is solid green. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker Drive Encryption feature. For more information on BitLocker, see the Microsoft website (http://www.microsoft.com). CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines can cause hardware damage or halt data access. When installing or replacing TPM, observe the following guidelines: • Do not remove an installed TPM.
6. Install the TPM board. Press down on the connector to seat the board ("System board components" on page 16). 7. Install the TPM security rivet by pressing the rivet firmly into the system board. 8. Install the PCI riser cage (on page 31). 9. Install the access panel (on page 28). 10. Install the server into the rack ("Installing the server into the rack" on page 39). 11. Power up the server ("Powering up the server" on page 26).
• Do not save the recovery key/password on the encrypted hard drive. Enabling the Trusted Platform Module 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security. 3. Select Trusted Platform Module Options and press the Enter key. 4. Select Enabled to enable the TPM and BIOS secure startup. The TPM is fully functional in this mode. 5.
Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. Two-bay SFF drive cage option cabling 2 SFF drive bay option rear installation 1.
o 2.
o Connect to the x2 SATA port and optical disk drive connector o Connect to a PCI expansion board Cabling 142
o Connect to a PCI expansion board and the 12 LFF drive backplane o Connect to an HPE 12G SAS Expander Card Cabling 143
Three-bay LFF rear drive cage cabling 1. Connect the power cable. 2.
o Connect to a PCI expansion board o Connect to a PCI expansion board and the 12 LFF drive backplane Cabling 145
o Connect to an HPE 12G SAS Expander Card Eight-bay SFF front drive cage cabling Bay 1 installation 1.
o 2.
o Connect to a PCI expansion board Cabling 148
o Connect to an HPE 12G SAS Expander Card Bay 2 installation Cabling 149
1. Connect the power cable. 2.
o Connect to an HPE 12G SAS Expander Card Express Bay Enablement Option cabling options The Express Bay Enablement option has several options for cabling, depending on the configuration: • 8SFF drive cage installed in bay 1 • 8SFF drive cage installed in bay 1 and 2SFF drives in the rear of the server • Drive bay 1 is empty • 8SFF drive cage installed in bay 1 and 2 SFF drives in the front of the server Cabling 151
8SFF drive cage installed in bay 1 Connect using the 8SFF drive cage power cable (776399-001).
8SFF drive cage installed in bay 1 and 2SFF drives in the rear of the server Connect using the 8SFF drive cage power cable (776399-001) and the 2SFF drives-rear power cable (776400-001).
Drive bay 1 is empty Connect using the NVMe power cable (776392-001).
8SFF drive cage installed in bay 1 and 2 SFF drives in the front of the server Connect using the 8SFF drive cage power cable (776399-001) and the 2SFF drives-front power cable (795156-001).
HPE H240 Smart Host Bus Adapter/Smart Array P440 Controller cabling • 8SFF drive cages are installed in bays 1 and 2, and 2SFF drives and VGA/USB are installed in the front of the server (H240 HBA only) — Connect the bay 2 8SFF drive cage cable, the 2SFF drive Mini-SAS cable, and the VGA/USB cable to the H240 HBA.
• 8SFF drive cage is installed in bay 2, 6NVMe drives are installed in bay 1, and 2SFF drives and VGA/USB are installed in the front of the server — Connect the 6NVMe data cable, VGA/USB cable, and the front 2SFF Mini-SAS cable to the H240 HBA/P440 controller.
• 12LFF drive cage is installed in the front, and 3LFF drives are installed at the rear of the server — Connect a 12LFF Mini-SAS cable and the 3LFF Mini-SAS cable to the H240 HBA/P440 controller.
HPE Smart Array P840 Controller cabling • 24SFF drive configuration — Connect bay 1 and bay 2 Mini-SAS cables to the P840 controller.
• 12LFF drives are installed in the front, and 3LFF drives are installed at the rear of the server — Connect the 12LFF Mini-SAS cable and the 3LFF Mini-SAS Y cable to the P840 controller.
The image below shows the 24SFF configuration. The image might vary from your server depending on the configuration installed. However, the cabling for the P440ar controller remains the same.
• 24SFF drives at the front and 2SFF drives at the rear of the server — Connect the P440ar controller cables to the 12G SAS Expander port 1 and port 2. • 4LFF drive configuration — Connect the 4LFF Mini-SAS cable to the P440ar controller.
• 12LFF drives at the front, and 3LFF drives at the rear of the server without the 12G SAS Expander — Connect one 12LFF Mini-SAS cable to the P440ar controller. • 12LFF drives at the front, and 3LFF drives at the rear of the server with 12G SAS Expander — Connect the P440ar controller cables to port 1 and port 2 on the 12G SAS Expander.
HPE Smart Array P840ar Controller cabling • 16SFF drive configuration — Connect the two Mini-SAS cables to the P840ar controller.
• 16SFF and 6NVMe drives with Express Bay Enablement option installed — Connect the two 8SFF Mini-SAS cables to the P840ar controller. • 24SFF drives at the front, and 2SFF drives at the rear of the server — Connect the P840ar controller Mini-SAS Y cable to the SAS expander.
• 12LFF drives at the front, and 2SFF drives at the rear of the server — Connect the 12LFF Mini-SAS cable and the 2SFF Mini-SAS Y cable to the P840ar Controller.
• 12LFF configuration — Connect the two 12LFF Mini-SAS cables to the P840ar controller.
• 12LFF drives at the front, and 3LFF drives at the rear of the server — Connect the 12LFF Mini-SAS cable and the 3LFF Mini-SAS Y cable to the P840ar controller.
Universal media bay cabling Connect the VGA cable to the optional VGA connector. Connect the USB cable to the front dual internal USB 3.0 connector. Connect the SATA optical drive cable to the front optical disk drive connector.
Connect the 2 SFF drive bay data cable to one of the following connections, depending on the configuration: • PCI expansion board Cabling 170
• x4 SATA connector Connect the 2 SFF drive bay power cable.
150W PCIe power cable option CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI expansion cage. M.2 SSD Enablement Board option cabling The M.2 SSD Enablement Board option is supported in both the primary and secondary PCI riser cage.
• Secondary PCI riser cage Cabling 173
Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.
• Logging of all configuration changes • Consolidated health and service alerts with precise time stamps • Agentless monitoring that does not affect application performance The Agentless Management Service is available in the SPP, which can be downloaded from the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). The Active Health System log can be downloaded manually from iLO 4 or Intelligent Provisioning and sent to Hewlett Packard Enterprise.
HPE iLO 4 supports the iLO RESTful API with ProLiant Gen8 and later servers. For more information about the iLO RESTful API, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/restfulinterface/docs). Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.
For more information or to download the utility, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/InsightDiagnostics). The Insight Diagnostics Online Edition is also available in the SPP ("Service Pack for ProLiant" on page 178). Insight Diagnostics survey functionality Insight Diagnostics (on page 176) provides survey functionality that gathers critical hardware and software information on ProLiant servers. This functionality supports operating systems that the server supports.
Service Pack for ProLiant The SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses SUM as the deployment tool and is tested on all supported ProLiant servers including HPE ProLiant Gen8 and later servers. SPP allows the following operating modes: • Online mode – The installation occurs while the host processor is running in the normal server environment.
Using UEFI System Utilities To use the System Utilities, use the following keys. Action Key Access System Utilities F9 during server POST Navigate menus Select items Save selections Access Help for a highlighted configuration option* Up and Down arrows Enter F10 F1 *Scan the QR code on the screen to access online help for the UEFI System Utilities and UEFI Shell.
You can also configure default settings as necessary, and then save the configuration as the custom default configuration. When the system loads the default settings, it uses the custom default settings instead of the factory defaults. Secure Boot configuration Secure Boot is integrated in the UEFI specification on which the Hewlett Packard Enterprise implementation of UEFI is based. Secure Boot is implemented in the BIOS and does not require special hardware.
For more information on the Embedded Diagnostics option, see the UEFI System Utilities user guide for your server on the Hewlett Packard Enterprise website (http://www.hpe.com/info/UEFI/docs). iLO RESTful API support for UEFI The ProLiant Gen9 servers include support for a UEFI-compliant System BIOS, along with UEFI System Utilities and Embedded UEFI Shell preboot environments.
• Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab • For supported controllers, provides access to additional features. For more information about HPE SSA, see the Hewlett Packard Enterprise website (http://www.hpe.com/servers/ssa). Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic.
For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities. Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.
The FWUPDATE utility checks the system and provides a choice (if more than one exists) of available firmware revisions. To download the flash components, see the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc). For more information about One-Time Boot Menu, see the UEFI System Utilities user guide for your product on the Hewlett Packard Enterprise website (http://www.hpe.com/info/UEFI/docs).
9. Reboot the server. A reboot is required after the firmware update for the updates to take effect and for hardware stability to be maintained. Online Flash components This component provides updated system firmware that can be installed directly on supported operating systems. Additionally, when used in conjunction with SUM ("Smart Update Manager" on page 178), this Smart Component allows the user to update firmware on remote servers from a central location.
o • Configure VCRM to update the repository automatically with internet downloads of the latest software and firmware from Hewlett Packard Enterprise VCA compares installed software versions on the node with updates available in the VCRM managed repository. Administrators configure VCA to point to a repository managed by VCRM. For more information about version control tools, see the following documents on the Hewlett Packard Enterprise website (http://www.hpe.
Let us know what Hewlett Packard Enterprise commercial products you own and we will send you the latest updates to keep your business running smoothly. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/pcn).
Troubleshooting Troubleshooting resources Troubleshooting resources are available for HPE ProLiant Gen9 servers in the following documents: • The HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades.
Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery.
Warranty and regulatory information Warranty information HPE ProLiant and x86 Servers and Options (http://www.hpe.com/support/ProLiantServers-Warranties) HPE Enterprise Servers (http://www.hpe.com/support/EnterpriseServers-Warranties) HPE Storage Products (http://www.hpe.com/support/Storage-Warranties) HPE Networking Products (http://www.hpe.
Local representative information Kazakh: • Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point; for example, 238: 2 for 2002 and 38 for the week of September 9. In addition, 2010 is indicated by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so forth.
Specifications Environmental specifications Specification Value Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity Nonoperating 5% to 95% 38.7°C (101.7°F), maximum wet bulb temperature * All temperature ratings shown are for sea level.
• Drive blanks (7) • Drive bay blanks for bays 1 and 2 (2) • Fan assemblies (4) • Fan blanks (2) • Standard heatsink (1) • 1P air baffle (1) • X8 HPE Flexible Smart Array Controller (1) • Primary riser cage (1) • Secondary riser cage blank (1) • Power supply (1) • Power supply blank (1) • Cables for the above components **The LFF configuration includes the following components: • LFF drives (12) • Fan assemblies (6) • SE heatsinks (2) • 2P air baffle (1) • X8 HPE Flexible S
HPE 500W Flex Slot Platinum Hot-plug Power Supply Specification Value Input requirements Rated input voltage 100 to 127 VAC 200 to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC Rated input current 5.8 A at 100 VAC 2.8 A at 200 VAC 2.
input 800 W at 240 VDC input for China only Maximum peak power 800 W at 100 VAC to 127 VAC input 800 W at 200 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800W Flex Slot Titanium Plus Hot-plug Power Supply Specification Value Input requirements Rated input voltage 200 to 240 V AC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC Rated input current 4.35 A at 200 VAC 3.62 A at 240 VAC 3.
Power supply output Rated steady-state power 800 W at 200 VAC to 277 VAC input 800 W at 380 VDC input Maximum peak power 800 W at 200 VAC to 277 VAC input 800 W at 380 VDC input HPE 800W Flex Slot -48VDC Hot-plug Power Supply Specification Value Input requirements Rated input voltage -40 VDC to -72 VDC -48 VDC nominal input Rated input current 26 A at -40 VDC input 19 A at -48 VDC input, nominal input 12.
HPE 1400W Flex Slot Platinum Plus Hot-plug Power Supply Specification Value Input requirements Rated input voltage 200 to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC Rated input current 8.0 A at 200 VAC 6.7 A at 240 VAC 6.
Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website (http://www.hpe.com/assistance). • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc).
• Subscription Service/Support Alerts (http://www.hpe.com/support/e-updates) • Software Depot (http://www.hpe.com/support/softwaredepot) • Customer Self Repair (http://www.hpe.com/support/selfrepair) • Insight Remote Support (http://www.hpe.com/info/insightremotesupport/docs) • Serviceguard Solutions for HP-UX (http://www.hpe.com/info/hpux-serviceguard-docs) • Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix (http://www.hpe.
• Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare. Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di assistenza di zona. Per il programma in Nord America fare riferimento al sito Web (http://www.hpe.
• Obligatorio—componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. • Opcional—componentes cuya reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario.
Hewlett Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte onderdeel aan Hewlett Packard Enterprise moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard Enterprise. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal.
Support and other resources 204
Support and other resources 205
Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for remote support.
Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection API application program interface ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers ASR Automatic Server Recovery CAS column address strobe CSA Canadian Standards Association CSR Customer Self Repair FSBBU Flex slot battery backup GPU graphics processing unit HBA host bus adapter HP SUM HP Software Update Manager Acronyms and abbreviations 207
HPE SSA HPE Smart Storage Administrator IEC International Electrotechnical Commission iLO Integrated Lights-Out IML Integrated Management Log ISO International Organization for Standardization JSON JavaScript Object Notation LFF large form factor LRDIMM load reduced dual in-line memory module NAND Not AND NMI nonmaskable interrupt NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express PDU power distribution unit POST Power-On Self-Test RBSU ROM-Based Setup Utility Acronyms an
RDIMM registered dual in-line memory module RDP Rapid Deployment Pack REST representational state transfer RoHS Restriction of Hazardous Substances RSOC relative state of charge SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form factor SID Systems Insight Display SIM Systems Insight Manager SPP Service Pack for ProLiant TMRA recommended ambient operating temperature TPM Trusted Platform Module UEFI Unified Extensible Firmware Interface Acronyms and abbreviations 209
UID unit identification USB universal serial bus VC Virtual Connect VCA Version Control Agent VCRM Version Control Repository Manager VDC voltage direct-current Acronyms and abbreviations 210
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Index A D AC power supply 194, 195, 196 access panel 27, 28 access panel, installing 28 Accessing updates 198 Advanced ECC memory 68, 69, 70 air baffle 32, 33 airflow requirements 35, 36 Array Configuration Utility (ACU) 181 ASR (Automatic Server Recovery) 182 authorized reseller 198 Automatic Server Recovery (ASR) 182 DC power supply 37 default settings 69 definitions 23 diagnostic tools 174, 176, 179, 180, 182 diagnostics utility 176 DIMM handling guidelines 72 DIMM identification 67 DIMM installation
flex slot battery backup module, battery check button 15 flex slot battery backup module, LED 15 flexible boot control 179 FlexibleLOM 115 front panel buttons 9 front panel components 7, 23 front panel LEDs 9 FSBBU module 134, 197 FSBBU module, installing 135 FSBBU, battery check button 15 FSBBU, LED 15 full-length expansion board 32 G grounding requirements 37 H hard drive bays 7 hard drive blanks 44 hard drive cage 99, 103 hard drive LEDs 23 hard drives, determining status of 23 hardware options install
O online spare memory 69, 71 operating system crash 17, 182 operating systems 185, 186 optical drive 7, 75 optimum environment 35 options installation 39, 43 P PCI expansion slot definitions 19 PCI expansion slots 19 PCI riser cage 30, 31 PCI riser cage, installing 31 PCI riser cage, removing 30 PDU (power distribution unit) 37 phone numbers 198 population guidelines 70 POST error messages 188 power cabling 140 power distribution unit (PDU) 37 Power On button 26 power requirements 36 power supply 55, 197 p
TMRA (recommended ambient operating temperature) 36 TPM (Trusted Platform Module) 136, 138, 139 TPM, installing 136, 138, 139 troubleshooting 188 Trusted Platform Module (TPM) 136, 137, 138, 139 U UEFI 41 UEFI System Utilities 178, 179 UEFI, boot mode 41, 179 UEFI, server profile 180 UID button functionality 10 UID LED 17 uninterruptible power supply (UPS) 36 universal media bay 75, 169 updating the system ROM 183, 185 UPS (uninterruptible power supply) 36 USB connector 7 USB devices 134 USB support 182 ut
