Integrator's Manual

Following is a detailed list of the information available on the SysInfo (System Info) page.

Chassis – This field reports a unique identifier for the chassis. In systems that contain multiple

chassis, this can be used to identify each card in the system. See Section 4.1 on how to assign

unique identifiers to multiple chassis within a system.

Slot – This field identifies the card‟s location within a chassis, numbered 1 through 12.

CardIP – This field shows the IP address of the COM24 card that resides in the chassis and slot

combination to its left.

System_Integrator_ID – This is a user-defined field that can be used in conjunction with the

Property_ID below to create a unique identity for every chassis you distribute. Unfortunately,

the ability to load this data is not supported by the web interface at this time. Entering this

information requires a more advanced tool that will give access to the complete set of

instructions contained within the COM24 cards.

Property_ID – This is a user-defined field that can be used in conjunction with the

System_Integrator_ID above to create a unique identity for every chassis you distribute.

Unfortunately, the ability to load this data is not supported by the web interface at this time.

Entering this information requires a more advanced tool that will give access to the complete set

of instructions contained within the COM24 cards. The string „:EPG‟ indicates that the card is

generating the EPG guide channel.

MAC_Address – This value is loaded during the manufacturing process and is unique to every

COM24 card. Every IP-enabled device contains a similar address, which is used to ensure that

all Ethernet traffic is routed to the correct destinations.

Serial_Number – This value is loaded during the manufacturing process and is unique to every

COM24 card. This number is assigned by DIRECTV, and is used to track the COM24 receivers

in their database.

Note: In keeping up-to-date with software upgrades, you may be able to resolve the issues

discussed above in future versions of the user interface.