Setup and Install

Use the Send to E-mail feature
Devices can be configured to send e-mail directly to an e-mail gateway or through DSS. All e-mail
creation activities, including image processing, SMTP message creation, and addressing, are
performed in the device firmware. This section describes how completed e-mail jobs are routed to the
SMTP gateway through DSS.
Communications between the device and DSS are always done through the DSMP protocol for
current generation devices. Latest generation devices (ScanJet 7000bn and later) use Web Services
for communication with DSS.
If an error occurs during job completion, an entry is created in both the Configuration Utility log and
the device log, and the job is aborted.
The device can send SMTP e-mail messages to Internet addresses. It uses SMTP-MIME to deliver
these messages. It is highly recommended that the SMTP gateway be located on the local area
network. However, the product can be configured for e-mail functionality even if mail services are
provided by an outside Internet service provider (ISP) over a digital subscription line (DSL).
If the server supports it, ESMTP (Extended SMTP) can be used to send e-mail. This capability is
automatically detected and no specific configuration steps are necessary. The e-mail service is also
compatible with the DSN (Delivery Status Notification) standard.
The document scanned at the device becomes an attachment to the e-mail message. The .PDF file
format is most often used for the attachments, which gives recipients the ability to both view and print
the attachments.
The Send to E-mail feature may provide different functionality when the user is authenticated at the
device. For example, an authenticated user may have access to additional address book entries, and
the e-mail From address will automatically be populated with the user's own e-mail address.
Using DSS to send e-mail from a device
The following steps outline what happens when a user sends e-mail from a device by using DSS.
1. The user selects the E-mail option on the device control panel.
2. If authentication is turned on, the user must use the control-panel keyboard interface to type
their username and password. (See the
Authentication on page 67 section for more
information about the authentication feature.)
3. After the device contacts the DSS service to ensure that it is ready for communication, the e-mail
interface screen appears on the control panel. The default values are filled in based on what was
specified during the configuration process. If authentication is on, the From: text box contains
the user's e-mail address. This text cannot be changed.
4. The user uses the control-panel keyboard interface to type data in the To:, Cc:, and Subject:
text boxes.
5. If the customized message feature is enabled, the user can type a custom message into the
Message text box.
6. If necessary, touch Settings to modify the default settings.
34 Chapter 2 Theory of operations ENWW