HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N Horizon Elite™ Ice Machines (Remote Condensing) Order parts online www.follettice.com Operation and Service Manual After Serial Number L60417 Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N www.follettice.
HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N
Contents Welcome to Follett. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome to Follett Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding after-the-sale support. To ensure that this equipment delivers the same degree of service, we ask that you review the installation manual (provided as a separate document) before beginning to install the unit. Our instructions are designed to help you achieve a trouble-free installation.
Specifications Electrical Separate, dedicated circuit and equipment ground required. Evaporator unit Standard electrical: 115/60/1 Maximum fuse: 15A Amperage: 5A Condensing unit 1810 Single-Phase 1810 3-Phase Electrical 2110 Single-Phase 2110 3-Phase 208-230V, 60Hz Max Circuit HVACR breaker size Min Circuit Ampacity 45A 25A 45A 30A 26.2A 15.7A 27.1A 19.9A Evaporator plumbing § 3/8" OD push-in water inlet (connection inside machine) - 3/8" OD tubing required.
Ambient Evaporator unit Air temperature Water temperature Water pressure 100 F/38 C max. 90 F/32 C max. 70 psi max. (483 kPa) 50 F/10 C min. 45 F/7 C min. 10 psi min. (69 kPa) Condenser unit Air temperature 120 F/49 C max. –20F/–29C min. Refrigeration § 3/8" liquid line § 7/8" suction line Note: Rack system installations require a capacity of 15,700 BTU/hr for 1810 machines and 18,200 BTU/hr for 2110 machines at 0 F (–18 C) evaporator temperature.
Dimensions and clearances § Entire front of ice machine must be clear of obstructions/connections to allow removal. § 1" (26mm) clearance above ice machine for service. § 1" (26mm) minimum clearance on sides. TOP VIEW A C FRONT VIEW K B NEMA 5-15 RIGHT ANGLE E 7/8" SUCTION LINE F 3/8" LIQUID LINE G 3/8" OD PUSH-IN WATER INLET 3/4" BARB DRAIN H I D A B C D E F G H I J K 22.5" (57.1 cm) 21.1" (53.6 cm) 22.9" (58.2 cm) 1.8" (4.5 cm) 20.8" (52.9 cm) 18.3" (46.4 cm) 2.7" (6.9 cm) 2.3" (15.3 cm) 5.
Condensing unit 25.75" (65.3 cm) 30" (76.2 cm) 29.9" (76 cm) 38.5" (97.
Operation Cleaning/sanitizing and preventive maintenance (all models) Note: Do not use bleach to sanitize or clean the icemaker. Preventive maintenance Periodic cleaning of Follett’s icemaker system is required to ensure peak performance and delivery of clean, sanitary ice. The recommended cleaning procedures that follow should be performed at least as frequently as recommended, and more often if environmental conditions dictate. Cleaning of the condenser can usually be performed by facility personnel.
Fig. 2 2. Follow the directions on the SafeCLEAN Plus packaging to mix 1 gal. (3.8 L) of Follett SafeCLEAN Plus solution. Use 100 F (38 C) water. 3. Using a 1 quart (1L) container, slowly fill cleaning cup until CLEANER FULL light comes on. Do not overfill. CLEANER FULL 4. Place one Sani-Sponge™ in remaining sanitizing and cleaning solution and retain for Step 9. Note: Do not use bleach to sanitize or clean the icemaker. Fig. 3 5. Replace cover on cleaner cup.
Fig. 5 7. Disconnect coupling as shown. Fig. 6 8. Using disposable food service grade gloves, insert dry Sani-Sponge. 9. Insert Sani-Sponge soaked in SafeClean Plus (from Step 4). 10. Push both Sani-Sponges down ice transport tube with supplied pusher tube. 1 (40 16" 7m m) 2 3 Fig. 7 11. Remove and discard 16 inch (407 mm) pusher tube.
Fig. 8 12. Reconnect coupling. Press power switch ON. Ice pushes Sani-Sponges through ice transport tube. Fig. 9 13. Place a sanitary (2 gal. or larger) container in bin or dispenser to collect Sani-Sponges and ice for 10 minutes. 14. Collect 5.5 lbs (3 kg) of ice from unit. Discard ice and Sani-Sponges.
Service Ice machine operation (all models) Follett’s ice machine consists of five distinct functional systems covered in detail as follows: § § § § § Water system Electrical control system Mechanical assembly Refrigeration system Bin full The Horizon ice machine overview The Follett Horizon ice machine uses a horizontal, cylindrical evaporator to freeze water on its inner surface. The refrigeration cycle is continuous; there is no batch cycle.
Water system The water level in the evaporator is controlled by a feed solenoid and level detecting sensors. Referencing the diagram below, water sensing probes extend down into the reservoir at the end of the evaporator assembly. The system works via electrical conductivity as follows: The probe labeled B is the common. When water is between any of the other probes and the common, the PC board will sense the activation.
“Bin full” detection system The Follett Horizon ice machine incorporates a unique “bin full” detection system that consists of the shuttle and actuator. The shuttle incorporates a flag and switch. Referencing the figure below, the normal running position of the flag is down, and the switch is closed. When the bin fills to the top and ice can no longer move through the tube, the machine will force the shuttle flag up, opening the switch and shutting the machine off.
Electrical system ATTENTION! To prevent circuit breaker/Hi-amp overload, wait 5 minutes before restarting this unit. This allows the compressor to equalize and the evaporator to thaw. Normal control board operation The PC board indicator lights provide all the information necessary to determine the machine's status.
Soft errors: HI AMPS: The PC board monitors the amperage of the auger motor. Should the gear motor experience current draw above the allowable limit, the machine will shut down and the TIME DELAY and HI AMP will be illuminated. After the time delay the machine will restart and the TIME DELAY and HI AMP will clear. LO WATER: During operation, the water level cycles between the normal low and normal high sensors. Should the water be shut off to a running machine, a soft error will occur.
Wiring diagram, evaporator unit Gearmotor data Gearmotor current 4.0A @ 115 V Gearmotor torque-out (high amp) trip point: 7.
Single-phase condensing unit wiring diagram 208-230V/1/60Hz (Danfoss MTZ36-1AV) MOP = 45; MCA = 26.2 (Danfoss MTZ44-1AV) MOP = 45; MCA = 27.
3-phase condensing unit wiring diagram 208-230V/3/60Hz (Danfoss MTZ36-3AV) MOP = 25; MCA = 15.7 (Danfoss MTZ44-3AV) MOP = 30; MCA = 19.
Mechanical System Fig. 10 Evaporator disassembly 1. Press CLEAN button to purge evaporator. Turn power OFF when LO WATER lights. 2. Unscrew and disconnect transport tube from louvered docking assembly. Fig. 11 3. Remove gearbox insulation.. Fig. 12 4. Disconnect gear motor wires. Fig. 13 5.
Fig. 14 6. Remove gear motor bolts (9/16" wrench). 7. Remove gear motor and wipe auger shaft clean. WIPE AUGER SHAFT Fig. 15 8. Remove main housing insulation and shuttle insulation: Fig. 16 9. Remove front feed water tube from push-in fitting, shuttle drain tube, and shuttle switch.
Fig. 17 10. Remove 3 screws (with 3/16" allen wrench) then remove auger and main housing together. Note: Auger is sharp - wear protective gloves.: Fig. 18 11. Rotate auger to align opening in auger flange with stream divider. 12. Pull out auger.: Fig. 19 13. Remove and discard the ceramic mating ring and shaft seal.
Evaporator reassembly Fig. 20 14. Install ceramic mating ring and shaft seal. Caution: Do not touch the sealed surface of either part. Oil from bare skin will cause premature seal failure. 15. Use liquid hand soap on the rubber part of the ceramic seal when installing in main housing. Use supplied cardboard disc to press into recess. Cardboard disc 16. Apply liquid hand soap to raised area of auger shaft and interior rubber portion of shaft seal before installing seal. Do NOT touch! 17.
Fig. 23 22. Install shuttle switch. § Align holes with pins (Fig. 23.1) and depress switch button (Fig. 23.2) to clear shuttle tab. 2 1 1 Fig. 24 23. Install shuttle drain tube and front feed water tube (Fig. 24). Fig. 25 24. Install main housing insulation and shuttle insulation: 25. Apply a coat of petro gel to auger shaft.
Fig. 26 26. Slide gear motor onto auger and install gear motor bolts (9/16" wrench). Fig. 27 27. Connect gear motor wires. Fig. 28 28. Pry auger forward and rotate auger using 1/2" wrench to align keyways. 29. Insert key fully. Fig. 29 30. Pry shaft forward to install retainer fork.
Fig. 30 31. Rotate retainer fork to align screw holes. 32. Install screws to secure retainer fork. Fig. 31 33. Install gearbox insulation. Fig. 32 34. Connect transport tube to louvered docking assembly.
Reservoir/rear bushing disassembly Fig. 33 1. Press CLEAN button to purge evaporator. Turn power OFF when LO WATER lights. Note: In many applications, removing the gearmotor, main housing, and auger will allow for the ice machine to be pulled out further for better access to rear components. 2. Slide ice machine forward to gain access. 3. Use Fig. 32 as disassembly guide. Note: Use petrogel when installing/reinstalling o-rings. Fig.
Refrigeration system Condenser unit operation The condensing unit is weatherproof and equipped to operate in ambient temperatures from –20 F to 120 F (–29 C to 48.9 C). The condensing unit is controlled by a low and high pressure switches, which works in concert with a refrigerant solenoid valve on the evaporator module. On start-up, the refrigerant solenoid valve opens and suction pressure rises above the “on” set point of the high pressure switch.
Refrigeration system diagram CONDENSER UNIT SUCTION ACCUMULATOR HIGH SIDE SERVICE VALVE W/ SERVICE PORT COMPRESSOR RECEIVER FILTER-DRIER SIGHT GLASS HIGH SIDE SERVICE VALVE W/ SERVICE PORT CHECK VALVE HIGH PRESSURE SWITCH LOW SIDE SERVICE VALVE W/ SERVICE PORT CONDENSER HEAD CONTROL VALVE CHECK VALVE EVAPORATOR UNIT SOLENOID VALVE FILTER HEAT EXCHANGER HIGH SIDE SERVICE PORT HIGH SIDE SERVICE PORT SIGHT GLASS HIGH SIDE COUPLING THERMOSTATIC EXPANSION VALVE 30 LOW SIDE COUPLING LOW SIDE PORT
Refrigeration charge All service on refrigeration systems must be performed in accordance with all federal, state and local laws. It is the responsibility of the technician to ensure that these requirements are met. Recharging ice machine to other than factory specifications will void the warranty. Attention: Unit must be charged by weight, not by clear sight glass. R404A ice machine charge specifications for 1810/2110 models with line runs of 0 to 75 ft. (0 m to 22.8 m) Total charge 14.5 lbs (6.
Troubleshooting Please see “Service” section for a description of each function. Ice machine disposition Legend: ON Possible causes OFF 1. Ice machine is in running condition but not making ice. ON or OFF Corrective action FLASHING 1. No output from PC board. 2. Defective start relay. 3. Defective start capacitor. 4. Defective run capacitor. 5. Defective main contactor. 6. Defective compressor. 1. Replace 2. Replace 3. Replace 4. Replace 5. Replace 6. Replace PC board. start relay.
Ice machine disposition Legend: ON Possible causes OFF ON or OFF Corrective action FLASHING 6. Ice machine is making ice. Excessive water in bin or coming into bin from transport tube. 1. Failed water sensors. Processor assumes there is no water when there is water. 2. Blocked reservoir vent. 3. Defective water feed solenoid valve. Stuck in open position. 1. Clean or replace water probe assembly. Check wiring connections. 2. Clean or replace vent tubes. 3. Replace water feed solenoid valve. 7.
Replacement parts Evaporator assembly 2 10 27 1 3 5 21 4 7 14 11 13 12 31 29 27 9 37 20 2 10 17 17 3 15 32 16 18 25 26 17 28 17 19 28 24 36 6 13 33 13 31 23 22 30 35 34 34 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N
Reference # Description Part # 1 Tube, ice transport, insulated 01164896 2 Shuttle assembly 01118132 2 Shuttle assembly, IMDV 01118140 3 Switch, shuttle 01006261 4 Compression nozzle 01278654 5 O-ring, shuttle 01164920 6 Screw, reservoir (3 required) 206395 7 Auger hardware (includes screws, key, retainer) 01118611 8 Key 01164938 9 Bolt, gearmotor mounting (2) (remote condensing units), includes washers 01125012 10 Cartridge assembly, shuttle spring 01118033 10 Cartride,
Low-side assembly 4 13 1 9 8 2 6 12 7 5 3 10 11 36 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N
Reference # Description Part # 1 Tubing, liquid line, quick connect 01165554 2 Tubing, suction line (includes insulation), quick connect 01165562 3 Sight glass 01165570 4 Electrical box support 01121292 5 Valve, expansion, thermal (includes TXV insulation) 01165596 6 Insulation, TXV (body) 01165604 7 Coupling, quick connect, male, liquid line 01165620 8 Kit, liquid line solenoid (Includes filter drier) 01191493 9 Insulation, bulb, TXV 502830 10 Coupling, quick connect, male, s
Electrical box 1 2 8 3 4 5 6 7 38 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N
Reference # Description Part # 1 Cover, electrical box, air/water-cooled 01165729 2 Board, control, 120 V (includes stand-offs) 01165679 3 Stand-offs (set of 8) 00130906 4 Switch, TDS 01165695 5 Switch, evaporator clean 01165703 6 Switch, ice machine power 01165711 7 Cord, power, 120 V 01111491 8 Cable, IMDV 01116177 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N 39
Integration kit – top-mount and RIDE remote ice delivery Top mount configuration 2 1 10 13 2 11 3 12 4 5 RIDE model configuration 6 1 7 8 11 14 12 3 10 2 5 6 4 9 2 7 8 14 40 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N
Reference # 1 Description Shuttle actuator Part # 00171322 2 Clamp 500377 3 Actuator elbow (includes 00167122 and 209100) 00171264 4 Screws 01303064 5 Gasket 01303072 6 Actuator body 00171272 7 Gasket, coupling 01303080 8 Ring, locking (includes 00126532) 00171371 9 Ice transport tube, 10' (3m) 00171280 9 Ice transport tube, 20' (6m) 00171298 10 Insulation, transport tube 501176 Not shown Insulated polywire ice transport tube, per foot 00174896 11 Insulation, elbow 0130
Skins assembly 1 10 3 4 5 2 6 9 8 11 7 42 HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N
Reference # Description Part # 1 Cover, front 01163468 2 Coupling (includes O-ring) 00171207 3 O-ring 01303171 4 Bulkhead fitting 00171215 5 Nut 01303189 6 Hose clamp 500377 7 Plate, strain relief 00192070 8 Louvered docking assembly, 1810 (includes strain relief plate, bulkhead fitting) 01163484 (1810 only) 8 Louvered docking station, 2110 (includes strain relief plate, bulkhead fitting) 01163492 (2110 only) 9 Screw 01303197 10 Bulkhead connector kit 00171223 11 Cord an
1810 Single-phase condensing unit 11 13 14 12 2 16 7 6 8 1 9 3 15 1 10 4 5 Reference # Description Part # 1 Start/Run Kit, 1810 (includes start relay, two run capacitors and a start capacitor) 01170125 2 Accumulator, Suction Line 01170133 Not shown Valve, Check 01170141 3 Filter/Drier 01170158 4 Valve, Ball, 3/8" 01170166 5 Valve, Ball, 7/8" 01170174 6 Control, Head Pressure 01170182 Not shown Heater, Crankcase 01170190 7 Contactor, Auxilliary 01170208 8 Contactor,
2110 Single-phase condensing unit 11 13 14 2 12 16 7 6 8 1 9 3 15 1 10 4 5 Reference # Description Part # 1 Start/Run Kit, 2110 (includes start relay, two run capacitors and a start capacitor) 01170315 2 Accumulator, Suction Line 01170133 Not shown Valve, Check 01170141 3 Filter/Drier 01170158 4 Valve, Ball, 3/8" 01170166 5 Valve, Ball, 7/8" 01170174 6 Control, Head Pressure 01170182 Not shown Heater, Crankcase 01170190 7 Contactor, Auxilliary 01170208 8 Contactor
1810 3-phase condensing unit 11 13 14 2 12 16 7 6 9 3 8 1 15 10 4 5 Reference # Description Part # 1 Monitor, Phase 01170323 2 Accumulator, Suction Line 01170133 Not shown Valve, Check 01170141 3 Filter/Drier 01170158 4 Valve, Ball, 3/8" 01170166 5 Valve, Ball, 7/8" 01170174 6 Control, Head Pressure 01170182 Not shown Heater, Crankcase 01170190 7 Contactor, Auxilliary 01170208 8 Contactor, Main 01170216 9 Control, Pressure, Low 0121025 10 Control, Pressure,
2110 3-phase condensing unit 11 13 14 12 2 16 7 8 6 9 3 1 15 10 4 5 Reference # Description Part # 1 Monitor, Phase 01170323 2 Accumulator, Suction Line 01170133 Not shown Valve, Check 01170141 3 Filter/Drier 01170158 4 Valve, Ball, 3/8" 01170166 5 Valve, Ball, 7/8" 01170174 6 Control, Head Pressure 01170182 Not shown Heater, Crankcase 01170190 7 Contactor, Auxilliary 01170208 8 Contactor, Main 01170216 9 Control, Pressure, Low 0121025 10 Control, Pressure,
HC_1810R/N, HC_2110R/N, HM_1810R/N, HM_2110R/N
Rejestracja gwarancji i ocena sprzętu Dziękujemy za zakup urządzenia firmy Follett. Mamy nadzieję, że nasze urządzenia spełniają i przekraczają Państwa oczekiwania, gdyż naszym celem jest dostarczenie klientom wysoce wartościowych produktów i usług, zasługujących na ich pełne uznanie. Prosimy zapoznać się z załączoną instrukcją instalacji i obsługi. Istotne jest przeprowadzenie instalacji zgodnie z wymogami producenta, co zapewni działanie urządzenia z maksymalną wydajnością.
Nous sommes fiers de produire des équipements exceptionnels et nous travaillons avec acharnement pour y associer une assistance à la clientèle et technique exceptionnelle. N’hésitez pas à nous indiquer dans quelle mesure nous pouvons vous aider. Nous serions ravis de répondre à vos questions. Garantieregistrierung und Produktbeurteilung Vielen Dank, dass Sie sich für ein Follett®-Produkt entschieden haben.
O registo da garantia e a avaliação do equipamento são importantes para nos ajudar a estar a par do nosso equipamento e registar o desempenho da máquina. Pedimos-lhe que registe as garantias de equipamento Follett no nosso website www.follettice.com/support, em “Warranty Registration and Equipment Evaluation”. É muito simples; tire uns minutos para fazer o registo hoje mesmo. O formulário inclui também espaço para os seus comentários e feedback.
Garantiregistrering och utvärdering av utrustning Tack för att du köpt utrustning från Follett ®. Vi hoppas att du ska tycka att den uppfyller eller överträffar dina förväntningar, då vårt mål är att leverera produkter och tjänster av högt värde som gör dig helt nöjd! Studera medföljande installations- och bruksanvisning. Det är viktigt att installationen genomförs enligt fabrikens anvisningar så att din utrustning arbetar med högsta effektivitet.
