User guide
© 2012 UTC RETAIL - 3 - 11823027 Rev A
Product Information
The 3170 Series Touch Screen POS Workstation is designed for use in restaurants, convenience stores, cafeterias
and other specialty retail establishments. It is highly configurable, has easy access to connectors, and a large
selection of interface ports for connectivity to printers, cash drawers, scanners, keyboards, and other peripherals.
Product Components
The 3170 Series product includes:
• 3170 Series main unit
• AC Line Cord
Depending on the configuration you have purchased, the following optional components may also be provided:
• Magnetic Strip Reader (MSR) unit and Installation Guide
• Rear Customer Display (RCD) unit and Installation Guide
• WLAN Kit (802.11 b/g/n)
Product Safety
DANGER: High Voltage
This unit contains high voltage. There is a risk of electrical shock if the case is opened. If service is required, contact an
authorized service agent or UTC RETAIL.
WARNING: CMOS Battery Damage
Replace your system's battery only with CR-2032 (or equivalent) 3V Lithium-Ion coin cell battery to avoid risk of
personal injury or physical damage to your equipment. Always dispose of used batteries according to local ordinance,
where applicable. Any damage due to not following this warning will void your warranty
WARNING: Access to Internal Components
All access to internal components of the 3170 Series unit is restricted to Authorized Service Personnel only. Opening
the case or service by anyone else will automatically void the warranty on this product.
WARNING: Laser Radiation (CD or DVD Drive)
Invisible or visible laser radiation may be present when Optical Devices are present. When open, do not stare into the
beam or view directly with optical instruments.
WARNING: Electrical Shock
Use caution when connecting cables. To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits
to telephone-network voltage (TNV) circuits. Local Area Network (LAN) ports contain SELV circuits, and telephone
ports contain TNV circuits. Some LAN ports and some telephone ports use RJ-45 connectors.
CAUTION:
If your 3170 contains the WLAN accessory: This 3170 complies with FCC radiation exposure limits for an uncontrolled
environment. The 3170 should be installed and operated at a distance greater than 20 centimeters (8 inches) between
yourself and any bystander to comply with the Radiation Exposure Requirements. Changes or modifications not
expressly approved by UTC RETAIL could void your authority to operate the 3170.
CAUTION:
Damage to the logic module components may occur if AC power is not removed from the product prior to attaching any
accessories.
CAUTION:
Do not hot plug to the rear panel serial ports. Turn off the 3170 Series Unit before connecting serial port cables.
CAUTION:
Do not use the Magnetic Stripe Reader (MSR) unit as a handle when moving or carrying the 3170 Series.