User Manual User guide

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MODEL RL5000 SERIES USER MANUAL
Contents
SECTION 1 - INTRODUCTION ........................................................ 1
WHAT’S IN THIS MANUAL ................................................................................ 2
RL5000 SERIES MODELS .................................................................................. 2
CLASS OF SERVICE (BUSINESS-VS-LEVEL1) .......................................................... 2
COMPUTER SYSTEM .......................................................................................... 2
FEATURE HIGHLIGHTS ....................................................................................... 3
STANDARD FEATURES ....................................................................................... 4
ACCESS AND TRANSACTION SECURITY ............................................................... 4
MULTIMEDIA INTERFACE (AUDIO/VIDEO) ........................................................... 5
STORAGE OF FILES ........................................................................................... 5
VOICE-ENABLED TRANSACTIONS ....................................................................... 5
REMOTE MONITORING AND MANAGEMENT ........................................................ 6
COMMUNICATIONS ............................................................................................ 6
CLOSE MANAGEMENT ...................................................................................... 8
MESSAGES ...................................................................................................... 8
TRANSACTION AND ACCOUNT TYPE CONFIGURATION ..........................................8
ELECTRONIC JOURNAL ...................................................................................... 8
MULTI-LANGUAGE SUPPORT ............................................................................. 9
PRIZE COUPONS ............................................................................................... 9
RL5000 FEATURES AND SPECIFICATIONS ............................................................ 10
SECTION 2 - BASIC OPERATION ................................................... 13
INTRODUCTION ................................................................................................. 14
CONTROL PANEL LAYOUT ................................................................................. 14
KEYPAD OPERATION ........................................................................................ 15
ON-SCREEN KEYPAD OPERATION ...................................................................... 16
SCREEN FUNCTION KEYS .................................................................................. 16
MENU-BASED OPERATION ................................................................................ 17
ACCESSING MANAGEMENT FUNCTIONS .............................................................. 18
CUSTOMER TRANSACTIONS ................................................................................ 19
VOICE-ENABLED TRANSACTIONS ....................................................................... 20
SECTION 3 - INITIAL SETUP .......................................................... 21
PARAMETER CATEGORIES .................................................................................. 22
PARAMETER IMPORTANCE LEVELS ...................................................................... 23
SETUP PARAMETERS ......................................................................................... 24
SECTION 4 - CURRENCY HANDLING ............................................. 31
INTRODUCTION ................................................................................................. 32
DISPENSING MECHANISMS ................................................................................ 32