Instruction Manual

Evoke® SCS System User Manual
D101706 Rev 2.01 10 Jan 2022 Page 37 of 59
Keep this card some place safe, as you may need it to show to doctors or nurses who you see
for other reasons. This is so they understand you have an SCS system implanted. You may also
need to show security personnel in shops or airports if the implant triggers detectors.
Importantly, your Patient ID card will tell medical staff that you cannot have an MRI scan. If you
move, change physician, or lose your card, contact your clinician for a replacement card.
13 Troubleshooting.
If you are experiencing problems with your system refer to the suggestions below and contact
your clinical team.
Table 13-1: Troubleshooting.
Issue Resolution
The ‘Contact
Clinician’ indicator
on my EPC or
Charger is glowing.
The stimulator has detected a problem that requires you to visit
your Clinician for assessment. Please contact your clinical team at
your first opportunity and remember to take your EPC and
Charger with you.
Note: You will not be able to charge the stimulator if the ‘Contact
Clinician’ indicator is flashing on your Charger.
During charging,
my Charger beeps
continuously.
The Charger will beep once per second when there is a poor link
between the Charger and the CLS.
Reposition the Charger coil over the implant so that the ‘Charging
Link’ indicator shows at least 2 bars .
Note: Wait about 1 second between each reposition in order for
the Charger to update the link.
My Charger
started beeping
during charging.
The link between the Charger coil and your CLS has dropped
below two bars so charging is no longer possible.
Adjust the position of the coil until the ‘Charging Link’ indicator
displays at least two bars as shown above.
Charger will not
turn on, or (during
charging) beeped
3 times and
turned off.
Press and hold the ‘Start Charging’ button for 2 seconds. If
nothing happens, or the Charger battery indicator is below 1 bar,
plug the Charger into the power adapter. Refer to Section
8.4.
Once the Charger battery indicator is full, disconnect from
the power adapter and try to charge again. Refer to
Section 8.