User Manual

29
Problem Possible Cause Solution
Ride-on toy
was running
but suddenly
stopped
Loose wires or
connectors
Check all wires and connectors. Make sure the
battery connector is tightly plugged into the
control module connector, and that there are no
loose wires around the motor.
Tripped thermal fuse The thermal fuse may “trip” and shut down
operation if the ride-on toy is overloaded or the
driving conditions too severe. Once a fuse has
“tripped”, remove your foot from the pedal and
wait approximately 2 minutes before operating the
ride-on toy again. To avoid repeated automatic
shutdowns, do not overload the ride-on toy by
exceeding the 130 lb maximum weight capacity or
by towing anything behind the ride-on toy. Do not
drive up hills or run into fixed objects, which can
cause the wheels to stop spinning while power is
still being supplied to the motor.
Short run time
(Less than 15
minutes per
charge)
Undercharged
battery
Charge the battery. A new battery should have
been charged for at least 18 hours before using
the ride-on toy for the first time. After first-time
use, recharge the battery for at least 12 hours
after each use. Never charge the battery longer
than 30 hours.
Check all wires and connectors. Make sure the
battery connector is tightly plugged into the
control module connector, and that the charger is
plugged into the wall.
Make sure that there is power flow to the wall outlet.
Overcharged battery Do not charge the battery longer than 30 hours.
If you suspect that your battery is damaged as
a result of overcharging, change with one new
original 24V 7AH battery. Do not use non-original
substitute parts.
Battery is old and
will not accept full
charge
Even with proper care, a rechargeable battery
does not last forever. Average battery life is 1 to
3 years depending on ride-on toy use and use
conditions. Replace only with an original 24V 7AH
battery. Do not use non-original substitute parts.
Motor damage Please contact our Customer Service Team.
dynacraftwheels.com/contact
Tripped thermal fuse The thermal fuse may “trip” and shut down
operation if the ride-on toy is overloaded or the
driving conditions are too severe. Once a fuse has
“tripped”, remove your foot from the pedal and
wait approximately 2 minutes before operating the
ride-on toy again. To avoid repeated automatic
shutdowns, do not overload the ride-on toy by
exceeding the 130 Ib maximum weight capacity or
by towing anything behind the ride-on toy. Do not
drive up hills or run into fixed objects, which can
cause the wheels to stop spinning while power is
still being supplied to the motor.