Programming Manual

Algovita Spinal Cord Stimulation System
Clinician Programming Manual
55
Clinician Programmer Messages
Some messages may include an error code. If provided, reference the error code when contacting Nuvectra Customer
Service.
Message Description/Possible Action
Communications problem. Unable to
communicate with stimulator. Verify that the
Clinician Programmer and the Nuvectra Bridge
Communicator are within range of the stimulator.
e message includes an error code.
Verify that the iPad and the Bridge Communicator are within range of the
stimulator. Refer to Introduction on page 7.
Restart stimulation and try again. If the error message persists, contact
Nuvectra Customer Service.
Communications problem. Unable to communicate
with the Nuvectra Bridge Communicator. Ensure it
is within range of the iPad.
Verify that the iPad is within range (5 meters [16 feet]) of the Bridge
Communicator. Move the Bridge Communicator closer if necessary.
If the error message persists, contact Nuvectra Customer Service.
Stimulation stopped. Connection to stimulator
interrupted.
e stimulator has a problem and needs to restart.
Restart stimulation. If the error message persists, contact Nuvectra Customer
Service.
Stimulation stopped. Adjust program before
restarting stimulation.
e program is unbalanced or otherwise unacceptable.
Adjust program settings and restart stimulation.
Internal error. Unable to save stimulator
information.
Indicates an internal error, contact Nuvectra Customer Service.
Communications Problem. Cannot retrieve desired
information.
Verify that the iPad and the Bridge Communicator are within range of the
stimulator. Refer to Introduction on page 7.
If the message persists, contact Nuvectra Customer Service.
Communications problem. Cannot connect to
stimulator.
System Error. Unable to complete operation. Indicates an application error, contact Nuvectra Customer Service.
Bluetooth Error. Enable Bluetooth before continuing. Turn on Bluetooth in the Apple iPad’s settings.
Low Battery. Cannot start stimulation. Recharge the stimulator.
Cannot start stimulation. No program selected. Select a program and restart stimulation.
Background impedance. Measured value out of
range.
Indicates a background impedance check failure. Check leads and all lead
connections.
If the message persists, contact Nuvectra Customer Service.
e stimulator reported an issue.
e message includes an error code.
Contact Nuvectra Customer Service.
0300-000176-001 Rev.2 SCS CP_Mobile.indb 55 7/12/19 9:20 AM