ServiceGuard Manager Version A.03.00 Release Notes Manufacturing Part Number: B8325-90031 Dec 2002 © Copyright , 2002 Hewlett-Packard Company.
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ServiceGuard Manager Version A.03.00 Release Notes 1 Chapter 1 ServiceGuard Manager Version A.03.
ServiceGuard Manager Version A.03.00 Release Notes Announcements Announcements ServiceGuard Manager is the graphical user interface for ServiceGuard product. With it, you can view and monitor clusters managed by MC/ServiceGuard, ServiceGuard Extension for RAC, MetroClusters, and Continental Clusters. You can also issue some common administrative commands. ServiceGuard Manager replaces ClusterView. It can be launched independently, or from OpenView or ServiceControl Manager.
ServiceGuard Manager Version A.03.00 Release Notes What’s in this Version What’s in this Version ServiceGuard Manager, version A.03.00 is available for installation on HP-UX, Linux, and Windows. All platforms are available from the web at software.hp.
ServiceGuard Manager Version A.03.00 Release Notes What’s in this Version ServiceControl Manager Version 3.0 now launches ServiceGuard Manager A.03.00 running on HP-UX and Red Hat Linux. (SUSE Linux is not supported.) OVO 7.0 now integrates ServiceGuard Manager A.03.00. Accessibility has been improved. See the “Accessibility” topic in the Help Table of Contents, under “Using ServiceGuard Manager.” What You See The figure below shows an instance of ServiceGuard Manager with three sessions.
ServiceGuard Manager Version A.03.00 Release Notes What’s in this Version With ServiceGuard Manager, you see your ServiceGuard clusters three ways. • In the map on the right pane, you can see configuration relationships by the position of objects in the diagram. You can see status from the colors and symbols. You can also get a small text message about the status if you pause the mouse over a cluster object. • In the tree on the left pane, you can see cluster relationships listed hierarchically.
ServiceGuard Manager Version A.03.00 Release Notes What’s in this Version Figure 1-2 ServiceGuard Manager View of One Cluster This is a saved view of the cluster Star, seen in Fig 1.1. You can see the no-failover alert on the cluster refers to pkg2. Details about the cluster lock alert are in the Cluster Properties in the Quorum Server tab. The red Alerts button on the toolbar tells you that there is a serious problem in some cluster.
ServiceGuard Manager Version A.03.00 Release Notes What’s in this Version • ServiceGuard Extension for RAC, Version A.11.14.01 or later • ServiceGuard OPS Edition, Version A.11.08 and later • LockManager, Version A.11.02 and later • MetroCluster, all versions • Continental Clusters, all versions If you use a valid logon and password for a COM server with ServiceGuard A.11.12 or later, you get viewing permission.
ServiceGuard Manager Version A.03.
ServiceGuard Manager Version A.03.00 Release Notes What’s in this Version The most recent versions of users’s guides and white papers are available on Hewlett-Packard’s documentation web pages: http://docs.hp.com/hpux/ha (High Availability) and http://docs.hp.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements Compatibility Information and Installation Requirements Before you begin an installation, read this entire document and any other Release Notes or READMEs you have. System requirements ServiceGuard Manager version A.03.00 can be installed on a computer with one of the following operating systems: • HP-UX, Version 11.0 or later, except for HP-UX 11.22. ServiceGuard Manager Version A.03.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements • 1 MB of available hard disk space under /etc/opt/OV if OpenView is installed. • 3-15 MB of available hard disk space under /var for log files.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements To view a cluster, the ServiceGuard Manager operator needs a logon and password on at least one server on the cluster’s subnets. The server is a node with ServiceGuard A.11.12 or later. To administer clusters on the map, these three things must be true: — The user is logged in to the server node as root — The server has ServiceGuard, Version A.11.13 or later installed, with patches.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements If the user is logged in to the server node as root, the server node will also display certain common administrative commands in the menu. The server relays these commands to the clusters in the session for the users. If you are updating from an earlier version, think about permissions on your HP-UX nodes with ServiceGuard Version A.11.13 or later, with Cluster Object Manager Version A.01.03.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements Installing ServiceGuard Manager on HP-UX Install Version A.03.00 of ServiceGuard Manager on a computer with HP-UX Version 11.0 or 11.11 installed. Version A.03.00 of ServiceGuard Manager is not supported on HP-UX 11i version 1.6 (11.22). The ServiceGuard Manager depot for 11.22 (on the HP Distributed Components Disk or http://software.hp.com) automatically installs ServiceGuard Manager Version A.02.01.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements 11.22. The 11.22 build will install ServiceGuard Manager A.02.01, the only version available for 11.22. The 11.0 and 11.11 build will install ServiceGuard Manager A.03.00. 2. Download the depot, and store it on your disk, perhaps in the /tmp directory. To save disk space, you can remove this depot from your disk when you have finished installing. 3. Run the swinstall command on this depot.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements For more information about installation procedures and related issues, refer to the man page for swinstall. Also see the manual Managing HP-UX Software with SD-UX , which can be viewed or printed from http://www.docs.hp.com -> HP-UX 11.0 Operating System -> System Administration. Installing ServiceGuard Manager on Linux Install ServiceGuard Manager on a computer that has Red Hat Linux, version 7.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements • users ServiceGuard Manager installs its own JRE (Java Runtime Environment™) and cannot use another JRE already installed on the computer. If you are updating from an earlier version of ServiceGuard Manager, your user preference files are replaced with default settings. The new preference files are compatible with architecture changes in ServiceGuard Version A.03.00.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements 5. Choose a language option. The default install directory is: C:\Program Files\Hewlett-Packard\ServiceGuard Manager\ but you can choose a custom installation directory. The ServiceGuard Manager icon will appear on your desktop.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements If you have installed any of these, the install process automatically does these things: • Adds a menu item and a button on the toolbar of NNM, ITO, or OVO to start ServiceGuard Manager (“ServiceGuard Mgr Launcher”). • Sends ServiceGuard events to be logged in the Event Log. The ServiceGuard subagent is responsible for notifying the management station when status or configuration changes.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements — Query Cluster Conf: uses cmquerycl to gather configuration information — Scan Cluster: uses cmscancl to display information about cluster configuration, LAN cards, disks, and file systems. — View Cluster Binary Config: uses cmviewconf to see an ASCII extraction of the binary configuration file. — View Cluster Config: uses cmviewcl to see cluster configuration and status of running clusters.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements — Scan LAN interfaces: uses lanscan to display information about each LAN device that has software support on the system. — IP Interface Stat: uses netstat to display statistics for network interfaces and protocols, as well as the contents of various network-related data structures. (Choose options to filter output.) — LVM tools.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements • From the Start menu, choose Programs -> ServiceGuard Manager -> Uninstall. • From the Start menu, choose Settings -> Control Panel -> Add/Remove Programs. Select ServiceGuard Manager from the list.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements — SG_check_cmsnmpd — EMS SNMP Traps — HA Cluster SNMP Traps 3. Remove Application Tools: From the Application Bank, remove these tool groups: — HA Info — HA Admin — LVM — Net Diag Uninstalling: Removing SNMP Trap Destinations If you are not going to re-install, and you do not wish to receive SNMP traps anymore, you need to “unset” the trap destinations on the sending nodes. 1.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements Setting up ServiceGuard Manager Making a Highly Available Connection If you wish, you can create a ServiceGuard package that will keep the connection between your monitoring station and the server highly available. If there is a failure in the connection, you might see the “Connection Dropped” message flash momentarily, but ServiceGuard will maintain your connection.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements • For the run and halt scripts pathname, specify the control script name and path for the run and halt script. (The default path is in the documentation.) 4. Open the control script template. Make just two modifications. These will allow the connection between your client (ServiceGuard Manager station) and the server (ServiceGuard A.11.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements Launching ServiceGuard Manager You can starting ServiceGuard Manager directly from HP-UX, Linux, and from Windows. You can also start ServiceGuard Manager from within the HP OpenView and ServiceControl Manager applications.
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements • From the Start menu, select Programs -> ServiceGuard Manager. This launches the simple command, with no options. • Open a DOS window. At the DOS prompt, enter the SGMgrDOS.exe command. Depending on your system path setup, you may have to enter the SGMgr directory (by default C:\Program Files\Hewlett-Packard\ServiceGuard Manager\bin).
ServiceGuard Manager Version A.03.00 Release Notes Compatibility Information and Installation Requirements — If you specify the -s option, you may also specify the -l option to give the logon name of a user on that server. — If you specify the -l option, you may also specify the -p option to give that user’s password. — The -c option specifies the clusters you want to see in your map. (The server can discover only the nodes on its subnets.
ServiceGuard Manager Version A.03.00 Release Notes Patches and Fixes in this Version Patches and Fixes in this Version This section lists known patches, defects that have been fixed in this version, and current known defects and workarounds. Please consult the Release Notes for the language you will install, to find information about language-specific patches, defects, and known problems.
ServiceGuard Manager Version A.03.00 Release Notes Patches and Fixes in this Version Before you use the SNMP Event Browser, install two patches on all HP-UX nodes in the clusters that will send the SNMP traps to your ServiceGuard Manager SNMP Event Browser. The patch numbers are: • PHSS_26724 (for HP-UX 10.x) • PHSS_26725 (for HP-UX 11.x) ServiceGuard Manager installs its own JRE (Java Runtime Environment).
ServiceGuard Manager Version A.03.00 Release Notes Patches and Fixes in this Version • JAGae11148 - Admin progress dialog unresponsive after ServerProviderException error. • JAGad90129 - On Linux, Japanese online help shows hyphens rendered as square characters. Known Problems and Workarounds The following lists known problems for ServiceGuard Manager, Version A.03.00, at time of publication. This list is subject to change without notice.
ServiceGuard Manager Version A.03.00 Release Notes Patches and Fixes in this Version JAGae45299 - Printing only Help pages may use 100% CPU • What is the problem? When trying to print a Help topic, CPU usage may suddenly jump to 100% of capacity, and stay there. • What is the workaround? This is a known problem with Java (ID= 4768427). JAGae49513 - Cluster Properties shows Rolling Upgrade = yes if node version is unknown.
ServiceGuard Manager Version A.03.00 Release Notes Patches and Fixes in this Version JAGae50110 Welcome Dialog and others: Mnemonic underline indicator can be incorrect in non-English interfaces • What is the problem? In non-English interfaces, the keyboard mnemonics are indicated by underlining a letter in parentheses. This indicates that the item can be accessed by holding the alt key while pressing that letter. In some traanslations, the underline is misplaced.
ServiceGuard Manager Version A.03.00 Release Notes Patches and Fixes in this Version JAGae50769 In Simplified Chinese and Traditional Chinese locales on Windows, installer renders buttons as squares. • What is the problem? When installing non-English versions of ServiceGuard Manager on some English versions of Windows, the installation buttons are incorrectly sized and difficult to read.
ServiceGuard Manager Version A.03.00 Release Notes Patches and Fixes in this Version • What is the workaround? Remember that the first button says “I accept the terms of the license agreement” and is checked by default. The other button says “I do NOT accept the terms of the license agreement.” JAGae50775 In Traditional Chinese locale, in HP-UX, need to use Java OOB tool prior to install • What is the problem? Java performance is bad on HP-UX in the Traditional Chinese.
ServiceGuard Manager Version A.03.00 Release Notes Patches and Fixes in this Version JAGae50948 Event Browser reports “HA Cluster Node Joined Cluster” when it should report “HA Cluster Node Up.” • What is the problem? Incorrect message appears in Event Browser. • What is the workaround? Remember to substitute correct message. To be sure you have correct status, check the node’s Properties. JAGae51034 Event notification not supported by SG 11.
ServiceGuard Manager Version A.03.00 Release Notes Software Availability in Native Languages Software Availability in Native Languages ServiceGuard Manager Version A.03.00 interface is now available in five language options: • ABA American English • ABJ Japanese • AB0 Simplified Chinese • AB1 Korean • AB2 Traditional Chinese Please consult the Release Notes for the language you will install, to find informationa about language-specific patches, defects, and known problems.
ServiceGuard Manager Version A.03.
