- Hewlett-Packard DeskJet Printer User's Guide

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USING THE HP PRINTER SOFTWARE
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If Something Goes Wrong During Printing
Sometimes, in spite of your best efforts, something goes wrong
during printing. Maybe a paper jams in the printer or nothing
happens at all.
• If the printer detects that something is wrong, it displays a
message on your screen. Respond appropriately to the content
of the message on your screen.
• If you notice that something is wrong, click the Troubleshooting
tab in the HP Toolbox and follow the instructions on the screen.
• For some specific details about printing problems and how to
solve them, see Section 4, If You Have a Printing Problem, in
this User’s Guide.
The printer is out of paper.
Load more paper, then press the “Resume” button on
the front of the printer. Click “How do I” for detailed
instructions on loading paper.
Retry “How Do I”
Out of Paper
No page came out of the printer.
A blank page came out.
Placement on the page is wrong.
Help Me Fix My Printer
How Do I?
Something on the page is missing or incorrect.
Print quality is poor.
Troubleshooting Printer Services
Select the symptom which matches what you are seeing
with your printer.
Troubleshooting Tab