DISHDRAWER TM DISHWASHER DD60 and DD24 Double and Single models USER GUIDE NZ AU US CA GB IE
This user guide is an accompaniment to your ‘Quick start guide’ which is included with your dishwasher. For operating instructions, see your ‘Quick start guide’. If you no longer have your ‘Quick start guide’, you can download it from our local website, listed on the back cover.
CONTENTS Safety and warnings 2 Caring for your dinnerware 9 Operating instructions Wash modifiers (some models only) 10 Racking features 14 Loading suggestions 20 Water hardness and dishwashing 21 Wash programs and detergent quantities 22 Adding detergent 23 Using rinse aid 27 Water softener (some models only) 28 Preference options 30 User maintenance instructions 34 Troubleshooting 39 If there is a fault 37 How to attend to a fault 44 Warranty and service 48 Wash program dat
SAFETY AND WARNINGS Your dishwasher has been carefully designed to operate safely during normal dishwashing procedures. Please keep the following instructions in mind when you are using your dishwasher. IMPORTANT SAFETY INSTRUCTIONS • WARNING! - When using your dishwasher, follow basic precautions, including the following: • Read all instructions before using the dishwasher.
SAFETY AND WARNINGS • Do not touch the filter plate (in the dishwasher base) during or immediately after use, as it may be hot. • Do not operate your dishwasher unless all enclosure panels are properly in place. • Do not tamper with the controls. • Do not abuse, sit on, stand in or on the drawer or dish rack of the dishwasher. • The drawer should not be left in the open position since this could present a tripping hazard. • The foldaway cup racks are designed to support cups, glasses and kitchen utensils.
SAFETY AND WARNINGS IMPORTANT SAFETY INSTRUCTIONS Installation • This dishwasher must be installed and located in accordance with the Installation instructions before it is used. If you did not receive Installation instructions with your dishwasher, you can order them by calling your Authorised Repairer or download them from our local Fisher & Paykel website, listed on the back cover. • Installation and service must be performed by a qualified technician.
SAFETY AND WARNINGS • This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipmentgrounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
SAFETY AND WARNINGS IMPORTANT SAFETY INSTRUCTIONS Maintenance • Disconnect the appliance from the power supply before any cleaning or maintenance. • When disconnecting the appliance pull the plug rather than the power supply cord or junction of cord to avoid damage. • Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in this user guide. We recommend that you contact Customer Care to arrange service.
SAFETY AND WARNINGS • • • • • • • Operational Under no circumstances should you open the drawer whilst the dishwasher is in operation. Always press the button OR knock on the front of the drawer (DD*I models only) to pause and wait until you hear the four additional beeps before opening the drawer. The dishwasher must be used with the motor assembly, filter plate, drain filter and spray arm in place.
SAFETY AND WARNINGS • Household appliances are not intended to be played with by children. Children of less than 8 years old must be kept away from the appliance unless continuously supervised. This appliance can be used by children aged from 8 years and above, and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning the use of the appliance in a safe way and they understand the hazards involved.
CARING FOR YOUR DINNERWARE The combination of high temperatures and dishwasher detergent may cause damage to some items if they are washed in the dishwasher. Remember, if in any doubt about any aspect concerning items washed in the dishwasher, follow the instructions from the manufacturer of the items, or wash the item by hand. Cutlery & silverware All cutlery and silverware should be rinsed immediately after use to prevent tarnishing caused by some foods. The Rinse wash program is useful for this.
OPERATING INSTRUCTIONS WASH MODIFIERS (SOME MODELS ONLY) Along with setting the wash program, you may select one of the following the additional options: ● ● ● ● ● Extra dry: Increases the final rinse temperature and the length of the drying phase for improved drying performance. Quick: Uses additional water and energy for a faster wash time, while maintaining wash performance. Sanitize: Raises the water temperature during the rinse phase to sanitize dishes.
WASH MODIFIERS (SOME MODELS ONLY) DD*C MODELS: To set a wash modifier 1 Make sure the dishwasher is on and detergent (and rinse aid if necessary) has been added. to change. Double models only: Check the correct drawer is selected, or press 2 Press to select a wash program. 3 Press to scroll through the wash modifier options. ● The selected wash modifier indicator will light up on the display.
WASH MODIFIERS (SOME MODELS ONLY) Using sanitize The sanitize wash modifier adjusts the wash program to meet the conditions required by Section 6, NSF 184 for sanitization to occur. While sanitize is running, the wash program is monitored to ensure that these conditions are met. IMPORTANT! ● ● ● Only programs utilising the sanitize wash modifier are certified to meet the conditions required by Section 6, NSF 184. Other wash programs may not reach the temperatures required for sanitization to occur.
WASH MODIFIERS (SOME MODELS ONLY) DD*C MODELS: ● ● ● ● ● ● ● ● ● If sanitization has been successful: The dishwasher will beep 0 will show in the display The sanitize indicator will remain lit. After 30 seconds the display will turn off. If sanitization has not been successful: An alert will sound An alert code will show in the display The sanitize indicator will not be lit. Check if the water supply has been turned off or the wash program interrupted.
RACKING FEATURES - CUTLERY BASKET ● Removable anti-nesting grid ● ● To reduce the risk of injury, we recommend loading knives and sharp utensils with handles facing up. Mix spoons, knives and forks within each section to stop cutlery nesting together and to ensure the water circulates freely. Keep stainless steel from touching silver cutlery to avoid staining.
RACKING FEATURES - CUTLERY BASKET Removable small items container (some models only) ● ● Small, light items like baby bottle teats are best placed into the small items container to prevent them from being displaced during the wash. You can extend your cutlery basket by clipping the container on its side. Removable small items container (some models only) ● ● ● To optimize the cutlery space within the basket, the small items container can be placed elsewhere in the drawer.
RACKING FEATURES - FOLDAWAY CUP RACKS Racking features will vary depending on model. Foldaway cup racks Stemware notches These notches help support long-stemmed glassware. ● Height Adjustable: some models only ● ● Glass supports These removable clips on the rack wires are to give your tall glasses extra stability. Knife clip (some models only) ● ● 16 This clips onto the adjustable racks and supports knives and other utensils during the wash. Always ensure that knife blades are facing down.
RACKING FEATURES - FOLDING TINE RACK Folding tines ● ● ● For optimum stability, place larger plates between the longer tines in the front. Fold the tines down if you need the space for pots or other large items. Release by folding tines down towards each other to detach them from the clips at the rear of the unit. Release by folding tines down towards each other to detach them from the clips Removing the folding tines The folding tines can be removed if so desired.
(DD*A MODELS ONLY) RACKING FEATURES - FIXED TINE RACK Removable fixed tine rack ● This rack is your main dish rack. The tine spacing has been optimized for maximum wash performance of plates and bowls. Trap door Remove the rack to make space for larger items. ● ● ● To remove Lift the trap door up Lift the front of the fixed tine rack up from the base rack Slide the fixed tine rack forward clear of the rear anchoring loop and lift out.
(ALL OTHER MODELS) RACKING FEATURES - SPACING-ADJUSTABLE TINE RACK Removable spacing-adjustable tine rack ● Designed to fit deep bowls (wide spacing) or small plates (narrow spacing), depending on adjustment. Handle ● To adjust the tine spacing To adjust between wide and narrow spacings, slide the tines backward or forward by pushing or pulling the handle at the front. Remove the rack to make space for larger items.
LOADING SUGGESTIONS ● ● ● When loading your drawer, make sure that you place items so that water coming from the rotating spray arms below can reach all areas (wash performance will be reduced if it can’t) nothing blocks the water from getting to items on the foldaway cup racks glass and other fragile items are stable, so that they do not accidentally topple and break during the wash. How NOT to load your drawer ● ● ● ● ● 20 By overcrowding, wash water will not reach some of the dinnerware.
WATER HARDNESS AND DISHWASHING What is water hardness? Hard water is water with a high concentration of minerals such as calcium and magnesium. In soft water, this concentration is low. Water hardness varies by geographical location. How does water hardness affect dishwashing? ● ● Hard water can be detrimental to the performance of your dishwasher. Over time, glassware washed in hard water will become cloudy and dishes will become spotted or covered in a white film.
WASH PROGRAMS AND POWDERED DETERGENT QUANTITIES ● ● ● Find out about water hardness in your home, then use the table below to determine how much powdered detergent to use for each wash program. See also section ‘Water hardness and dishwashing’. For information on which program to use for your load, see your ‘Quick start guide’. The main powdered detergent dispenser has markings to help you measure the correct quantities. See following section ‘Adding detergent’.
ADDING DETERGENT Powdered dishwasher detergent Note: You may see multiple, equally suitable types of dishwasher detergent on the shelves of your supermarket. Read and follow the detergent manufacturer’s recommendations. Pour into powdered detergent dispenser Secondary powdered detergent dispenser Latch Main Powdered detergent dispenser Filling the powdered detergent dispenser 1 Press the latch down to open the dispenser.
ADDING DETERGENT Pouch packs of Gel or Powder Note: You may see multiple, equally suitable types of dishwasher detergent on the shelves of your supermarket. Read and follow the detergent manufacturer’s recommendations. Place on tablet tray in cutlery basket Tablet tray If the cutlery basket is not being used for a particular load, wedge pack between the racking on the side as shown.
ADDING DETERGENT Solid dishwasher tablets Note: You may see multiple, equally suitable types of dishwasher detergent on the shelves of your supermarket. Read and follow the detergent manufacturer’s recommendations. Place on tablet tray in cutlery basket Tablet tray If the cutlery basket is not being used for a particular load, wedge tablet between the racking on the side as shown.
ADDING DETERGENT Unsuitable detergents These types of detergent are not suitable and may damage your dishwasher and lead to a service call that is not covered by warranty. IMPORTANT! ● ● ● ● ● Do not use these in your dishwasher! Liquid detergents Laundry detergents Hand washing liquids Soaps Disinfectants How much detergent to use For powdered detergent, refer to previous section ‘Wash programs and detergent quantities’ and follow the quantities relevant to your location and water hardness level.
USING RINSE AID ● ● ● ● ● We recommend using liquid rinse aid regularly to give the best drying results. Rinse aid gives a streak-free, sparkling clean look to glass and chinaware. It also prevents metal from tarnishing. The rinse aid dispenser is on the inside of the drawer, underneath the detergent dispenser. It holds approximately 50 ml / 1.7 fl oz of rinse aid. You may hear some unusual, high-pitched beeping when rinse aid is being dispensed. This is normal.
WATER SOFTENER (SOME MODELS ONLY) IMPORTANT! ● ● ● Only models with a letter ‘H’ in the model name have a built-in water softener. Models with water softener are not currently available in New Zealand and Australia. Models without built-in water softener: If living in an area with very hard water, consult a plumber on installing a household water softener. Setting up the water softener Determine the water hardness in your local area Your local water company will be able to provide you with information.
WATER SOFTENER (SOME MODELS ONLY) How to fill the salt reservoir 1 Open the drawer. 2 Unscrew the salt reservoir cap by turning anticlockwise. 3 Place the salt into the salt container and pour the contents into the salt reservoir. The salt reservoir can hold up to approximately 1 lb/0.5 kg of salt. 4 Fit the cap clockwise, tightly, back into its original position. 5 If you do not wash your dishes immediately after filling the salt reservoir, run a Rinse program to remove any salt water or spilt granules.
30 RINSE AID Regulates the amount of rinse aid dispensed. Reduce this setting if there is excess foam after a wash. Increase this setting if dishes are wet or streaky after a wash. OPTION What does it do? Your dishwasher is factory-set to automatically power on for 30 seconds whenever you open the drawer. You can turn this setting off. (SUITABLE AS A SABBATH OPTION) (SOME MODELS ONLY) Refer to the ‘Water softener’ section of the ‘User guide’ for details.
setting is 4 RA1 RA4 Possible settings setting is 1 RA Off to Max (rA5) Which option am I in? Example RINSE AID OPTION setting is 4 setting is 1 HD1 HD4 Off to Max (Hd5) HD (SOME MODELS ONLY) WATER SOFTENER Off On APo AP- On or Off AP (SUITABLE AS A SABBATH OPTION) OPEN DRAWER AUTO POWER-ON Off On BPo BP- On or Off BP TONES AT END OF WASH 2 SCROLL TO OPTION Press to scroll to the next option (see table below for options).
32 Double models only: You can use either drawer to change the settings. Changing the settings in one tub will set your preferences for the whole dishwasher. 1 CHECK Check that there is no wash in progress, then open the drawer. 2 ENTER MENU and together for four seconds. To enter the menu: Press and hold the ● You are now in the Rinse aid option of the preference options menu. ● To change the Rinse aid setting, go to step 4 now. 3 SCROLL TO OPTION Press to scroll to the next option.
Example Possible settings Which option am I in? OPTION Off 1 indicator lit = setting 1 On or Off (SUITABLE AS A SABBATH OPTION) On 0 to 5 (max) (SOME MODELS ONLY) OPEN DRAWER AUTO POWER-ON 4 indicators lit = setting 4 0 to 5 (max) RINSE AID WATER SOFTENER On or Off TONES AT END OF WASH On or Off CLOSED DRAWER AUTOLOCK PREFERENCE OPTIONS 33
USER MAINTENANCE INSTRUCTIONS IMPORTANT! Disconnect the dishwasher from the power supply (unplug or switch off at the circuit breaker) and allow all its parts to cool before any cleaning or maintenance. Holiday time ● ● If the dishwasher is not going to be used for some time, we recommend you leave it clean and empty. Leave the drawers ajar to allow air to circulate. Turn off both the power and water supply to the dishwasher.
USER MAINTENANCE INSTRUCTIONS Cleaning the surfaces 1 Wipe with a clean damp cloth. Take care not to wet the LCD display (DD*A & DD*C models only) 2 Dry with a clean lint-free cloth.
USER MAINTENANCE INSTRUCTIONS Cleaning the drain filter and filter plate IMPORTANT! ● ● ● If a dishwasher cleaner / descaler is used, you must run a wash programme with detergent immediately afterward to prevent any damage to your dishwasher. The dishwasher must be used with the filter plate, drain filter and spray arm correctly in place. We recommend that you always use the dishwasher with the right hand fixed tine rack or fold down tine rack (depending on model) in place.
USER MAINTENANCE INSTRUCTIONS 3 4 5 6 Removing the drain filter and filter plate to clean Twist the circular drain filter anti/counterclockwise and lift to remove. It is normal to find some water under it. Remove the drain filter mesh by pinching one side only and pulling it off, as shown. Note: Do not attempt to remove the drain filter mesh by pinching two opposing sides together as this may damage the drain filter mesh.
USER MAINTENANCE INSTRUCTIONS Cleaning the spray arm 1 Unplug the dishwasher or turn it off at the power supply. 2 Unclip the glass supports (if fitted) from the rack wires and fold up all the foldaway cup racks, so that they are all upright and close to the top. 3 Remove the base rack carefully. Lift from the back first to prevent knocking the detergent and rinse aid dispenser. 4 Lift the spray arm and shake any foreign material out. Rinse it clean under running water and wipe with a damp cloth.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSE WHAT TO DO Unclean dishes Wash program unsuitable for the load. See your ‘Quick start guide’ for a suitable wash program, or the soils were too heavily baked on and dishes may need soaking. Spray arm unable to rotate. Ensure no items are obstructing the spray arm path. Make sure the spray arm is mounted correctly and free to rotate. Drawer overloaded/ incorrectly loaded. Refer to the section on loading. Filter plate/drain filter is incorrectly inserted.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSE WHAT TO DO Foaming Wrong type of detergent used ONLY use dishwasher detergent. See ‘Adding detergent’. Incorrect amount of detergent. See section ‘Wash programs and detergent quantities’ or follow the detergent manufacturer’s instructions. Too much egg left on plates. Rinse off excess egg prior to loading. Increase the amount of detergent. Rinse aid setting too high. Decrease the rinse aid setting. Rinse aid dispenser plug not closed properly.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSE WHAT TO DO Drawer will not open (no beeping, no wash in progress) Childlock feature is on. Turn the Childlock off. See your Quickstart guide for instructions. Closed drawer auto lock is on. Press any button and open drawer within 30 seconds. DD*I models only: Knock once on the door and open drawer within 30 seconds Power failure during wash program Power outage in your home or area. Wait until power resumes, program will restart in same part of wash program.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSE WHAT TO DO Fan noise starts up when I close the drawer, even though I didn’t start a new wash This is normal. In some cases, the drying fan will run whenever the drawer is closed for a set period of time after a program has finished. No action required. The fan will automatically stop after the set time is over. No powdered detergent dispensed Detergent dispenser was wet when loaded. Clean the dispenser and ensure it is dry before adding detergent.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSE WHAT TO DO Dishes did not dry Incorrect loading. Ensure the dishes are not nesting together. Dishes were left in the drawer for several hours after a wash. We recommend unloading the dishes within a few hours after a wash program has finished, as the small amount of vapour left after the wash may - with time - resettle on dishes as condensation. Using rinse aid or increasing its setting may also help with drying. Rinse aid depleted.
HOW TO ATTEND TO A FAULT (DD*A & DD*C MODELS) How do I know if there is a fault? ● ● ● ● ● ● ● ● Your dishwasher will beep continuously and a fault code will flash in the display. Note down the fault code. You may be able to fix some faults yourself - see the table on the following page. If you cannot clear the fault, contact Customer Care for support or to organize a visit by a service technician (See ‘Service and warranty’ booklet for contact details).
HOW TO ATTEND TO A FAULT (DD*A & DD*C MODELS) ’A’ fault codes If the display is showing an ‘A’ fault code, follow the steps below to try and fix the issue. If the fault persists, note down the code before disconnecting the dishwasher from the water and power supplies and contact Customer Care. DISPLAY POSSIBLE CAUSE WHAT TO DO Water supply fault 1 Ensure the water supply is turned on. 2 Press once to stop the beeping, and then again to clear the fault. 3 Press to resume the wash program.
HOW TO ATTEND TO A FAULT (DD*D & DD*I MODELS) How do I know if there is a fault? ● ● ● ● Your dishwasher will beep continuously and the indicators on the control panel will light up and flash. Note down which indicators are lit and flashing. There are two types of fault code ‘A’ and ‘F’. See below for which type of code your dishwasher is displaying. You may be able to fix some faults yourself - see the table on following page.
HOW TO ATTEND TO A FAULT (DD*D & DD*I MODELS) ’A’ fault codes If an A fault code is indicated, follow the steps below to try and fix the issue. If the fault persists, note down the code before disconnecting the dishwasher from the water and power supplies and contact Customer Care. DISPLAY current wash program POSSIBLE CAUSE WHAT TO DO A1: Water Supply fault 1 Ensure the water supply is turned on. 2 Press once to stop the beeping, and then again to clear the fault.
WARRANTY AND SERVICE Before you call for service or assistance ... Check the things you can do yourself. Refer to the installation instructions and your user guide and check that: 1 Your product is correctly installed. 2 You are familiar with its normal operation. If after checking these points you still need assistance or parts, please refer to the Service & Warranty book for warranty details and your nearest Authorised Service Centre, Customer Care, or contact us through our website www.fisherpaykel.com.
WASH PROGRAM DATA For information on which program to use for your load, see your ‘Quick start guide’. Wash program times indicated are approximate.
WASH PROGRAM DATA For information on which program to use for your load, see your ‘Quick start guide’. Wash program times indicated are approximate.
WASH PROGRAM DATA For information on which program to use for your load, see your ‘Quick start guide’. Wash program times indicated are approximate.
STANDARDS TEST (USA & CANADA - SINGLE MODELS) The dishwashers are tested to 10 CFR part 430 and CAN/CSA-C373 for energy and water consumption using the parameters detailed below.
STANDARDS TEST (USA & CANADA - DOUBLE MODELS) The dishwashers are tested to 10 CFR part 430 and CAN/CSA-C373 for energy and water consumption using the parameters detailed below.
STANDARDS TEST (NEW ZEALAND & AUSTRALIA) The dishwashers are tested to AS/NZS 2007 and AS/NZS 6400 standards for both wash and dry performance, energy and water consumption using the parameters detailed below. Wash program Normal Eco / Eco (dependent on model) (At the end of the program, open the drawer 50mm to improve the dry performance) Detergent quantity 23.
STANDARDS TEST (GREAT BRITAIN & IRELAND) The dishwashers are tested to EN50242 standards for both wash and dry performances using the parameters detailed below.
FISHERPAYKEL.COM © Fisher & Paykel Appliances 2017. All rights reserved. The product specifications in this booklet apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time. You should therefore check with your Dealer to ensure this booklet correctly describes the product currently available. NZ AU US CA GB IE 591150F 11.
