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CONTENTS 3-4 Chapter 1 • getting started Viewing the User Guide on the Internet Included Accessories Included Printed Materials Installation Tips Activating Terminal Registering Warranty 5-9 10-15 Chapter 2 • BASICS Introduction Overview The Display of LCD Panel Main Menu Touch Keypad Keyboard Date/Time Voice Control Security Features Cleaning Restarting and Resetting Chapter 3 • Connection – Syncing TERMINALS Installation Mo
1 • GETTING STARTED Viewing the User Guide on the Internet The User Guide is available in the package when you purchase the product. The User Guide is also published online at http://www.fingertec.com and http://user.fingertec.com Choose the language you prefer to view the User Guide in.
Included Printed Materials • • • • • FingerTec Comprehensive DVD Quick Start Guide Pamphlet User Enrollment Template Form Warranty Card Installation Tips Best installation location for Face ID 3: 1. Avoid from facing strong sunlight. 2. Must be at least 2 meters away from any strong light source e.g. ceiling fluorescent light 3. The height must be at least 1.2m from the ground level to the Face ID 3 camera.
2 • BASICS Introduction Introducing Face ID 3, the new facial recognition technology product combined with card technology. Face ID 3 can identify an identity in split seconds without any contact or hassle. It only requires a user to look at the machine to get verified. Face ID 3 is loaded with a powerful microprocessor that can process facial authentication method for accurate personal identification and for collection of precise data for time attendance and door access.
The Display of LCD Panel Take a closer look at the touch screen LCD panel for some basic and important information. Press moderately on the LCD when input commands to maintain a longer lifespan of the terminal. Clean the camera area with a microfiber cloth to maintain the performance of face scanning. Standby Mode Date/Day Enrollment Mode Time support@fingertec.com support@fingertec.com 13-11-01 Thursday Displays image of user captured during enrollment. Position your eye to appear in this area.
Main Menu New User Add new user to the Face ID 3. User Enroll, edit, delete, and insert user information from User icon. The Face ID 3 allows storage of 200 facial images. New User User Connection System Data Date/Time Auto Test USB Sys Info Connection Setup the Face ID 3 communication with computer through LAN, RS232 and RS485. Set communication with a computer for a secure data transfer. System Configure the settings of the Face ID 3 including attendance and update settings.
Keyboard Use the onscreen QWERTY keyboard to type in alphabet and number input into the Face ID 3. Type Upper Case Tap the arrow pointing up on the left corner of the keyboard to change the lowercase to upper case. Type Number Tap the 123 key to change the keyboard to display numbers. Return Tap Enter to return. Tap X on the keyboard top right corner when you are done using the onscreen keyboard. Date/Time The Face ID 3 displays date and time at the home screen.
Security Features Security features help protect the information in the Face ID 3 from being accessed by others. Admin Affirm Register an administrator into the system by enrolling a face or password to a user ID. Press Menu > Add User > Privilege: Administrator > Choose enrollment method > Save. After enrolling an administrator, the main menu can only be accessed by administrator. Tamper Switch The Face ID 3 comes with a tamper switch located at the rear of the terminal.
3 • CONNECTION – SYNCING TERMINALS Installation FingerTec terminals offer several connections for power and communications. To install the Face ID 3, follow the instructions below. Mount On Wall Attach the back plate on to the wall securely and attach the terminal on to the back plate when mounting it on the wall. FingerTec provides two kinds of wall plates with the Face ID 3. Choose either one that suits to your installation requirement. support@fingertec.com Back Plate 3 4 feet / 1.
Communication Diagrams Connection points for power and communication are available at the back of the terminal. Refer to the following diagrams for the correct installations. TCP/IP PORT POWER SUPPLY (A) RJ45-1 GND RJ45-2 +12V RJ45-3 RJ45-6 TCP/IP DC12V 3A Power Supply BEEP GLED RLED INWD0 INWD1 GND +12V 3rd party controller with 26 bits wiegand output RS232/RS485 SERIAL PORT RS485 1.
For NC (normally close) door lock system ACCESS CONNECTION PORT BELL- Door bell BELL+ SEN GND Release button Door sensor The use of Diode is optional BUT NO1 EM lock (NC) + - Emergency break glass (NC) 2 3 NC1 Key Switch (NC) A C AL- GND COM1 AL+ BUT Alarm device NO1 COM1 Door lock system NC1 POWER SUPPLY PORT GND +12V DC12V Power Supply For NO (normally open) door lock system ACCESS CONNECTION PORT BELL- Door bell BELL+ SEN GND Release button Door sensor The use of Diode is opti
Descriptions of Available Connections USB Port Linking with USB flash disk for remote data transfer. 1 8 1 8 TOP FRONT TCP/IP Port Connect with a CAT5 cable for LAN connection, one end to terminal’s port and another end to the computer’s TCP/IP Port. JOINT 1 PIN TCP/IP for Single Connection Linking the terminal to a single computer using TCP/IP requires Ethernet 10/100Base-T Crossover Cable. The cable can be used to cascade hubs or to connect Ethernet stations back-to-back without a hub.
Access Connection Links the terminal to a door lock system. Bell Port Links the terminal to doorbell. Note Link all cables to the correct connection point(s) before attempting to connect the terminals to software. Ingress Online Activation Ingress is a genuine software by FingerTec. Every FingerTec access control model comes bundled with a unique license key. To start using the terminal with Ingress, you must connect the terminal to Ingress and perform online activation.
Determining the Netmask, Gateway and NetSpeed: For TCP/IP connection, please configure the netmask, gateway and netspeed for the terminal. Press Menu > Options > Comm Opt > NetMask > Insert the numbers. Press Menu > Options > Comm Opt > Gateway > Insert the numbers. Press Menu > Options > Comm Opt > NetSpeed > Choose the speed of your Ethernet connection. Using RS232 Connection For connection via RS232,baudrate is the determinant of communication speed between the terminal and the software.
4 • USER Enrolling Users The Face ID 3 can contain up to 200 face templates and 10,000 card users. Face Enrollment One face registration would take approximately 30 sec to complete. The terminal snaps images from of your face and generates a 3 dimensional template for storage. During enrollment on the Face ID 3, please stand straight and do not move your face or body, and make sure that your face is calm with no extreme expression.
Voice / Message What Does It Mean? “Admin Affirm” You are not the administrator of the system and you cannot access Menu page. “Invalid ID” For 1:1 verification, User ID entered does not match the face or password. Face Verification 1:N – 1:N verification does not require any input of your user ID. Stand in front of the Face ID 3 until you can see the reflection of your face on the panel and look at the cameras. The Face ID 3 takes a second to verify your face.
Deleting User Only an administrator can perform user deletion at the Face ID 3. To delete certain user(s), press Menu > User > Select User ID to delete > Press Delete > Press Yes to confirm > Press Delete another time for confirmation. Access Level/Privilege The Face ID 3 offers four types of access level or privilege. PRIVILEGE USER ROLES Normal User Only use the terminal to verify your identity. You cannot access into the Menu and make changes on settings and system.
5 • SYSTEM General Settings Adjusting Date/Time The Face ID 3 is a terminal that records time attendance and door access activities of employees. Precision in time and date cannot be compromised for the system to work efficiently. Adjust Date/Time according to your time zone. Press Menu > Date/Time > Select Value >Save Date format Date format can differ based on countries for example in Malaysia, date-monthyear format is used while in America the month comes first.
View Toolbar 13-11-01 Thursday You can choose to either to hide or display the toolbar on the screen. Always Display: The toolbar will always be displayed at the side of the screen. Auto Hide: The toolbar is hidden and will reappear when you touch the soft touch panel. Menu > System > Display >Toolbar > Choose your style > Save Sleep Time Sleep time is a period before the Face ID 3 goes into sleep mode. This setting is available as a power saving feature of Face ID 3.
Face Settings Setting Threshold Threshold is a level of infrared scanner’s sensitivity. Threshold determines how many percent of your face is being read by the system. The higher the threshold level, the more percentage is being read, the more restricted the system. Configure the threshold for 1:1 and 1:N methods. For 1:1, the range is from 0-99 and the recommended value is 70. For 1:N, the range is from 0-99 and the recommended value is 80.
Record Shows free storage and used storage of the Face ID 3 detailing user count, admin count and password user. It also displays other information such as face templates, logs templates that have been used and are available. device A tap on device displays the Name, Serial Number of Face ID 3, MAC Address, Face algorithm, Firmware version, Manufacturer and Manufactured date and time.
6 • DATA Every time an enrollment is performed or verification is done, a transaction log is stored inside the Face ID 3. The data contains Terminal ID, date, time, user ID and transaction activities. For example, 01050 21009000000000010000: Description Terminal ID Date (ddmmyy) Time (hhmm) User ID Transaction Code Terminal Activity Code 01 050210 0900 000000001 00 00 These logs need to be managed to maintain the effectiveness of the terminal.
Delete Records In the event you will not be using the software to download records nor you do not need the transaction records, you may delete the records manually. This is to avoid the records from exceeding the storage limit of the Face ID 3. Besides that, you will also need to delete the records if you are using a USB flash disk to download transaction records from the Face ID 3. To delete the records: Press Menu > Data > Delete Transaction > OK to confirm.
7 • USB Understanding the Need for USB Flash Disk Communication between the Face ID 3 and a PC is very important to upload and download transaction data for time attendance and door access reports. The Face ID 3 offers a few communication options such as LAN and serial cable connections but sometimes there are scenarios that require USB (Universal Serial Bus) connectivity. USB can connect Face ID 3 with a computer for download and upload of user information and transaction logs.
8 • SHORTCUT KEY Shortcut Keys in Short Shortcut keys give you quick access to your most used functions. A total of 6 shortcut keys are an available for you to configure. They are labeled with defined names and display on side of the screen.
9 • AUTO TEST Who should do the Auto Test? Auto Test page is to diagnose or analyze the conditions in the Face ID 3. There are several tests available in the Auto Test page and only an administrator is allowed to perform the test. Before running any tests, kindly contact your reseller for advice or you could email support@fingertec.com Is the Screen OK? Test Screen determines the quality and sensitivity of the Face ID 3 touch screen panel.
10 • CALIBRATION Calibrating Screen Sensitivity to Default Level Menu > Auto Test > Calibration The screen will display five dots, one at a time in all corners of the screen and one at the center. You need to touch the center of the dot for the system to calibrate the screen automatically. When the process is done, the screen will return to the main menu.
11 • BELL Definition of Schedule Bell Schedule bell is a function to alert employees or users at a certain time based on your company’s scheduling and preference. For example, a group of employee’s lunch time is at 10:30a.m while the other group is at 2:00p.m. the Face ID 3 offers up to 15 schedules you can define.
12 • ACCESS Most Commonly Used Access Features The Face ID 3 can be connected to door access accessories like electromagnetic lock and doorbolt to control access to doors. FingerTec provides all kinds of doorlock accessories which can be viewed at accessory.fingertec.com. Under Access Control Parameter In Access icon, you can configure 4 most common used function, which are explained below.
Example 1 TIME ZONE 1 SUN MON TUE WED THU FRI 0900:1800 0900:1800 0900:1800 0900:1800 0900:1800 0900:1800 SAT 0900:1800 What does Time Zone 1 mean? Time Zone 1 consists of a constant access time for a period of one week where a user checks in at 9am and leaves at 6pm. User have no access before 9am or after 6pm.
ACCESS COMBO 1 GROUP TIME ZONE 1 2 3 TP1: 0900 – 13:00 TP2: 1000 – 1500 TP3: 1300 - 1400 To use the Access Combo, users from all the three time zones must be present for verification and the time period of the three groups must be valid in order to gain access. As shown in these time zones, 13:00 is the overlapping time where all of them can gain access.
13 • TROUBLESHOOTING “Unable to Connect” Appears When this message appears, it means that the settings for the Face ID 3 and the computer are not properly done. Find out which method you are using to connect. The Face ID 3 offers LAN, RS232, RS485 and USB communication methods. Refer to Chapter 3 to further understand the topic. “Admin Affirm” Appears You are not the administrator of this Face ID 3 terminal. Only an authorized administrator of the system is allowed to access the Menu.
No Sound Two possible causes for this problem: The Face ID 3 voice mode is silent. Perhaps someone has turned off the voice in your Face ID 3 or reduced its volume to 0%. Refer to Chapter 5 System under Voice to rectify. Speaker is damaged. Once you have rectified the voice mode and the problem persists, proceed to test the voice. Refer to Chapter 9 to do the test. If no voice is emitted, contact your local reseller for support.
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