User's Manual

Table Of Contents
Troubleshooting CATV
9-10 InterReach Fusion Wideband Installation, Operation, and Reference Manual
CONFIDENTIAL D-620616-0-20 Rev E
9.4 Troubleshooting CATV
The following table summarizes CATV problems, as reported by AdminBrowser if a
cable is cut or miswired.
NOTE: Recommended minimum and maximum CATV cable lengths vary
depending upon the type of CATV cable used. Refer to Section 6.1.2, “Cable
and Connector Requirements,” on page 6-2.
9.5 Technical Assistance
Call our help hot line for technical assistance:
1-800-530-9960 (U.S. only)
+1-408-952-2400 (International)
Please provide your name, phone number, e-mail address, and the following informa-
tion. An ADC customer service representative will contact you with assistance.
Company name
End user name
Type of system, model number, frequency
Approximate time in service (warranty), sales order number
Description of problem
LED status
AdminBrowser faults, warnings, and status messages
Table 9-5 Summary of CATV Cable Wiring Problems
Problem Type Message Icon Impact
Loose connec-
tor, shorted con-
ductor or
improper con-
nection to the
shield.
None
High phase noise, degraded signal on both
Downlink and Uplink (high bit error rate)
No communication with RAUn
RAU unable to communicate with Hub,
degraded performance or RAU off-line
Portn UL RF path loss is too high
Increased ripple in the uplink path, decreased
UL gain, or no UL gain
The DL RF path loss is too high
Increased ripple in the downlink path, RAU
off-line
•RAUn over current or port short
RAU will not power on.