54 Mbps Wireless DSL Gateway Model #: GT701-WG User Manual Solutions for the Digital Life™
Table of Contents 1 Introduction 1 Package Contents Minimum System Requirements Features Technical Support 2 Setting Up the Gateway Attention! Connecting a Computer to the Gateway Installing Phone Filters Setting Up the DSL Connection 3 Using Qwest DSL 1 1 2 5 9 9 10 27 34 41 Connecting to the Internet Disconnecting from the Internet 4 Basic Setup 41 41 43 Basic Setup 43 5 Setting Up Static IP Address Configuring for a Single Static IP Address Configuring for a Block of Static IP Addresses 6
Actiontec 54 Mbps Wireless DSL Gateway User Manual 8 Setting Up a Network Ethernet USB 85 85 91 9 Troubleshooting 97 A Reference 101 Locating Computer Information Locating Windows Operating System Files B Static IP Address on the Computer 101 102 105 Windows 98 SE Windows Me Windows 2000 Windows XP 105 108 111 115 C Computer Security 121 Comparing DSL Service with a Dial-Up Modem Gateway Security Computer Security Electronic Security D Specifications 121 122 122 123 125 General Wireless O
1 Introduction Thank you for purchasing the Actiontec 54 Mbps Wireless Gateway. The Gateway is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the office or small business. If you want to take your computing to the next level, the Actiontec 54 Mbps Wireless Gateway is sure to be one of the keys to your success.
Actiontec 54 Mbps Wireless DSL Gateway User Manual s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition (Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 7.1+, Mac OS 8.0+, Mac OS 9.0+, or Mac OS X+ ☞ Note: USB LAN port is not supported with Microsoft Windows 95, Windows NT 4.0, and Mac OS. s Internet Explorer 5.0 or higher (6.x recommended) or Netscape Navigator 4.0 or higher (4.
Chapter 1 Introduction Power Light The Power Light displays the Gateway’s current status. If the Power Light glows steadily green, the Gateway is receiving power and fully operational. When the Power Light is rapidly flashing, the Gateway is initializing. If the Power Light is not illuminated when the power cord is plugged in, the Gateway has suffered a critical error and technical support should be contacted. DSL Light The DSL light illuminates when the Gateway is connected to a DSL line.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Rear Panel The rear panel of the Gateway contains eight ports (Ethernet [4], Line, Phone, USB, and Power), as well as a Reset switch. Power Ethernet Reset USB Line Phone Line Port Used to connect the Gateway to a DSL (Digital Subscriber Line) connection. Phone Port Used to connect a telephone to the Gateway. USB Port Used to connect a computer to the Gateway via USB cable. Ethernet Port Used to connect computers to the Gateway via Ethernet cable.
Chapter 1 Introduction Power Port Used to connect the Power Cord to the Gateway. N Warning: Do not unplug the power cord from the Gateway during the reset process. Doing so may result in permanent damage to the Gateway. Technical Support Self Help To obtain answers to DSL configuration questions, visit the Qwest DSL Actiontec support page at this address: http://www.qwest.com/dsl/customerservice/Actiontecgt701-wg.
Actiontec 54 Mbps Wireless DSL Gateway User Manual s DSL service installation support ☞ Note: Before attempting any of the above, make sure access to the Internet is available. Advanced Feature Support Qwest DSL technical support provides the following advanced feature support for the Actiontec DSL Gateway. Contact Qwest at 1-800-247-7285 for configuration assistance.
Chapter 1 Introduction s Microsoft Internet Connection Sharing (ICS); s Advanced LAN configuration with multiple computers; s Non-Actiontec-provided network card/Ethernet cable installation, configuration, or troubleshooting; s Commercial firewall software configuration; contact the Actiontec Pay For Support Center at 1-888-825-9025. Actiontec networking support is provided for a fee of $29.95 per incident.
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2 Setting Up the Gateway The instructions that follow parallel the steps contained in the Actiontec Installation Buddy™, which provides a visual guide to setting up the Gateway. It is recommended the user run the Installation Buddy first, before attempting any other procedures. To set up the Gateway, it must be connected to a computer, and then configured.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Connecting a Computer to the Gateway Connecting a computer to the Gateway for setup involves three basic steps: initial setup, plugging in the Gateway’s power cord, and connecting the Gateway to the computer. ☞ Note: The following procedures are for U.S. installations only. Connecting Via Ethernet 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy will start automatically.
Chapter 2 Setting Up the Gateway 3. Select the appropriate modem payment option, then click Next. 4. Read the on-screen instructions regarding the terms and agreements of the rental contract, click in the white circle next to I accept this agreement, then click Next. ☞ Note: If “I purchased my modem from Qwest” was selected in step 3, go directly to step 5.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 5. Click the check box next to Ethernet (Recommended), then click Next. 6. Get the Welcome Letter (or ISP Worksheet) provided by the ISP. Click Next.
Chapter 2 Setting Up the Gateway 7. Read the on-screen information concerning home security alarms, then click Next. 8. Make sure the items needed to connect the Gateway to the first computer on included in the kit, then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 9. Get the Gateway from the kit, then click Next. 10. Get the Power cord from the black bag and plug the smaller end into the black Power port on the rear panel of the Gateway, then click Next.
Chapter 2 Setting Up the Gateway 11. Plug the larger end of the Power cord into a power outlet, then click Next. 12. Confirm the Power light on the front of the Gateway glows solid green, then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 13. Get the yellow Ethernet cable from the kit and plug one end into a Yellow port on the back of the Gateway, then click Next. 14. Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer. Click Next. ☞ Note: An Ethernet port looks similar to a phone jack, but is slightly larger.
Chapter 2 Setting Up the Gateway 15. Make sure the Ethernet Network light on the front of the Gateway glows solid green. Click Next. 16. Get the green cable from the kit and plug one end into the green Line port on the rear panel of the Gateway. Click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 17. Plug the other end of the green cable into the phone jack closest to the computer. Click Next. The Gateway is connected to a computer via Ethernet. Next, install the filters as described in “Installing Filters” on page 24. Connecting Via USB 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy will start automatically. Wait until the following screen appears, read the on-screen instructions, then click Next.
Chapter 2 Setting Up the Gateway 2. Read the instructions, select Initial Setup by clicking on the appropriate check box, then click Next. 3. Select the appropriate modem payment option, then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 4. Read the on-screen instructions regarding the terms and agreements of the rental contract, click in the white circle next to I accept this agreement, then click Next. ☞ Note: If “I purchased my modem from Qwest” was selected in step 3, go directly to step 5. 5. Click the check box next to USB, then click Next.
Chapter 2 Setting Up the Gateway 6. Get the Welcome Letter (or ISP Worksheet) provided by the ISP. Click Next. 7. Read the on-screen information concerning home security alarms, then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 8. Make sure the items needed to connect the Gateway to the first computer on included in the kit, then click Next. 9. Get the Gateway from the kit, then click Next.
Chapter 2 Setting Up the Gateway 10. Get the Power cord from the black bag and plug the smaller end into the black Power port on the rear panel of the Gateway, then click Next. 11. Plug the larger end of the Power cord into a power outlet, then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 12. Confirm the Power light on the front of the Gateway glows solid green, then click Next. 13. Get the purple USB cable from the kit and plug one end into the Purple port on the back of the Gateway, then click Next.
Chapter 2 Setting Up the Gateway 14. Plug the other end of the purple USB cable into a USB port on the front or back of the computer. Click Next. 15. Make sure the USB light on the front of the Gateway glows solid green. Click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 16. Get the green DSL cable from the kit and plug one end into the green Line port on the rear panel of the Gateway. Click Next. 17. Plug the other end of the green DSL cable into the phone jack closest to the computer. Click Next. The Gateway is connected to a computer via USB. Next, install the filters as described in “Installing Filters” on page 24.
Chapter 2 Setting Up the Gateway Installing Phone Filters Phone filters allow the use of the telephone while online. All telephones and other devices (answering machines, fax machines, etc.) using the same phone line (i.e., using the same phone number) as the DSL line must have a phone filter installed. To install a filter, follow these instructions: 1. Read the on-screen information, get the Clear Bag, then click Next. 2. Remove the phone filters from the Clear Bag. Click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Read the on-screen information, then unplug all telephones and other devices from their phone jacks. Click Next. M Caution: Do not unplug the green DSL cable from the phone jack near your computer. 4. Plug a phone filter into every phone jack with a telephone or other device connected to it, then plug the ends of the phone lines disconnected in step 3 into the phone filters plugged into wall jacks. Click Next.
Chapter 2 Setting Up the Gateway 5. If using a wall-mount phone, read the on-screen instructions, then click Next. If not installing a wall-mount phone filter, go step 7. 6. Install a wall-mount phone filter by removing the wall-mount telephone and opening the top and bottom toggles. Then, push the wall-mount filter onto the wall jack, push the toggles back into the closed position, and remount the wall-mount telephone. Click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 7. Answer the question (“Do you have a phone next to your computer?”) by clicking on the appropriate check box, then click Next. 8. If you answered “No” in the previous window, go to “Setting up the DSL Connection” on page 31. If you answered “Yes,” unplug the phone cord connected to the telephone from its phone jack in the wall, then click Next. ☞ Note: You may have already unplugged this phone cord.
Chapter 2 Setting Up the Gateway 9. Plug the phone cord into the Phone Jack on the back of the Gateway. The connections should look like the configuration in the picture, below (if the first computer is connected via Ethernet; if the first computer is connected via USB, the purple cable will be plugged into the purple port). Click Next. 10. Read the on-screen information concerning automatic water meters, then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 11. Make sure a phone filter is NOT connected to the green DSL cable, and that the green DSL cable is connected as shown on-screen.
Chapter 2 Setting Up the Gateway 12. Make sure the appropriate lights on the front of the Gateway glows solid green. Click Next. Ethernet: USB: Next, go to “Setting Up the DSL Connection,” on the next page.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Setting Up the DSL Connection After connecting the Gateway and installing phone filters, the DSL connection must be configured. To do this: 1. Read the on-screen instructions, choose the appropriate ISP option (indicated in the Welcome Letter), then click Next. If MSN is selected, go to step 2. If Other IP is selected, go to step 4. 2. Read the on-screen rental agreement, and if you accept it, click the circle next to “I accept the agreement.” Click Next.
Chapter 2 Setting Up the Gateway 3. Enter the user name and password in the appropriate text boxes (or click the check box next to “My ISP does not require this information.”), then click Next. Then, go to step 8. MSN users must enter their PPP User Name and PPP Password. 4. If Other ISP was selected in step 1, select the appropriate ISP protocol (PPPoE, PPPoA, or RFC 1483), as indicated in the Welcome Letter. If PPPoE or PPPoA is selected, got to step 5. If RFC 1483 is selected, go to step 6.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 5. Enter the user name and password in the appropriate text boxes (or click the check box next to “My ISP does not require this information.”), then click Next. Then, go to step 9. 6. If RFC 1483 was selected in step 4, select the appropriate IP type. This information is available in the Welcome Letter. When finished, click Next. If Static IP is selected, go to step 7. If Dynamic IP (DHCP) is selected, got to step 9.
Chapter 2 Setting Up the Gateway 7. Select the type of Static IP address received from the ISP (Single or Block), then click Next. 8. Enter the IP Address, Subnet, Gateway, DNS 1, and DNS 2 information (if applicable) in the proper text boxes. This information is available in the Welcome Letter. When finished, click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Single IP Addresses: 9. The Installation Buddy checks the configuration of the Gateway.
Chapter 2 Setting Up the Gateway 10. A “Congratulations” screen appears. Read the on-screen information, then click through the next few windows to exit the Installation Buddy. MSN: Other ISPs: The Gateway is successfully configured and ready for use.
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Using Qwest DSL 3 Qwest DSL operates over home or business phone lines equipped with Qwest DSL service. For this reason, the Qwest DSL connection is not portable; it can’t be accessed while away from the home or business. To connect while traveling, ask the ISP about a dial-up account. Most Qwest DSL ISPs provide a dial-up account for free, while others charge a minimal fee.
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4 Basic Setup This chapter is a guide through a basic configuration of the Gateway, including how to connect the Gateway to the ISP. To complete the basic setup, the user will need the Welcome Letter (ISP Worksheet). If the document is not available, contact the ISP immediately. Basic Setup To configure the gateway for basic operation: 1. Open the Web browser. In the address bar, enter http://192.168.0.1 then press Enter on the keyboard. 2. The “Main Menu” screen appears. Select Setup/Configuration.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin Basic Setup. 4. In the next window, follow the on-screen instructions, then click Next. 5. In the next window, select the type of connection by clicking on the circle next to PPPoA or PPPoE. If unsure about the selection, contact the ISP.
Chapter 4 Basic Setup 6. Enter the User Name and Password provided by the ISP in the “DSL Broadband Connection - PPP” screen. If the ISP provided a Static IP address, enter it in the Static IP text box. If not, leave it blank. Click Next. ☞ Note: If you obtained a block of Static IP addresses, see Chapter 5, “Advanced Setup,” on page 35 to configure the Gateway. 7. Click Save and Restart in the “Save and Restart” screen. 8. The “Congratulations” screen appears. The Gateway is successfully configured.
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Setting Up Static IP Address 5 This chapter details how to set up the Gateway with a static IP address. The first section explains the configuration using a single static IP address; the second section explains the configuration using a block of static IP addresses. Configuring for a Single Static IP Address To set up the Gateway to use a single static IP address: To complete this procedure, you must have access to the ☞ Note: Internet Service Provider ( ) worksheet.
Actiontec 54 Mbps Wireless DSL Gateway User Manual If the Main Menu screen does not appear, make sure the ☞ Note: Ethernet cable is properly connected. 3. In the “Set Up/Configuration” screen, select Non-Windows Setup from the menu on the left side. 4. The “Actiontec DSL Gateway Setup Page” screen appears.
Chapter 5 Setting Up Static IP 5. Scroll down to the IP Configuration section on the existing page, click on the circle next to “Static,” and enter the IP address obtained from the ISP worksheet in the IP text box. The “Subnet” and “Gateway” text boxes are not used dur☞ Note: ing this procedure. 6. If provided with DNS settings on the ISP worksheet, click the circle next to “Static” and enter the DNS addresses in the “DNS Configuration” section at the bottom of the Actiontec DSL Modem Setup Page screen.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 8. The “Save and Restart” page appears. Click “Save and Restart” to save the settings changed in the Actiontec DSL Modem Setup Page screen. 9. Once the Gateway restarts, return to the Setup/Configuration screen and select Change Admin Password from the menu on the left side. 10. The “Change Admin Password” screen appears. Enter a new password in the “New Password” text box, and re-enter the password in the “Re-enter New Password” text box.
Chapter 5 Setting Up Static IP 12. The “Save and Restart” page appears. Click “Save and Restart” to save the settings changed in the Change Admin Password screen. The Gateway has been configured to support a single static IP address. Once the Power light stops blinking, the Gateway is ready for use.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. In the “Set Up/Configuration” screen, read the instructions, then select Advanced Setup from the menu on the left side. 4. Click Begin Advanced Setup. 5. The “Configuring the Advanced Settings” screen appears. Select WAN IP Address from the menu on the left side.
Chapter 5 Setting Up Static IP 6. Select “Obtain an IP Address through PPPoA,” select “Unnumbered Mode,” then enter the gateway and subnet mask addresses assigned by the ISP in the “Gateway Address” and “Unnumbered Subnet Mask” text boxes, respectively. These addresses should be included on the ISP worksheet. Click Next. 7. In the “Broadband Connection via PPPoA” screen, enter the user name and password assigned by the ISP in the appropriate text boxes, then click Next four times.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 8. In the “DHCP Server Configuration” screen, select “Static” from the “DNS” options near the center of the screen, then enter the DNS Server IP addresses assigned by the ISP in the appropriate text boxes. If the ISP did not provide static DNS addresses, leave the ☞ Note: DNS option at “Dynamic.” Also, if the server option DHCP is turned off, this screen will not appear.
Chapter 5 Setting Up Static IP 12. The “Change Admin Password” screen appears. Enter a new password in the “New Password” text box, and re-enter the password in the “Re-enter New Password” text box. Make sure to write this password down and keep it in a secure location. This password will be needed to access to the Gateway’s Web setup screens. 13. Click “Save and Restart” at the bottom of the screen. 14. The “Save and Restart” page appears.
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Advanced Setup 6 This section contains information concerning advanced configuration, such as wireless settings, remote management, and Web site blocking. Accessing Advanced Setup To access the Advanced Setup configuration screens, follow these instructions: 1. Open the Web browser. In the address bar enter: http://192.168.0.1 then press Enter on the keyboard. 2. The “Main Menu” screen appears. Select Setup/Configuration. 3.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 4. In the next screen, read the recommendations. To perform an advanced setup on the Gateway, click Begin Advanced Setup. 5. The “Configuring the Advanced Settings” screen appears. To check all the settings, or if unsure of which settings to modify, select Next. To modify a specific configuration, click on its name in the menu bar on the left.
Chapter 6 Advanced Setup Some providers use o to establish com☞ Note: munication with an end user. Other types of broadband Internet DSL PPP E/PPPoA connections (such as fixed point wireless) may use either DHCP or Static IP address. If unsure about which connection is present, check with the Internet Service Provider (ISP) before continuing. After selecting a connection type, click Next to continue configuring the connection.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Obtain an IP Address through PPPoE or PPPoA Select one of these options to allow the Gateway to use the Point-to-Point over Ethernet (PPPoE) or Point-to-Point over ATM (PPPoA) protocol. If a User Name, Password and/or Static IP was entered during Basic Setup, it should be displayed in the “Broadband Connection via PPPoE/PPPoA” screen. If not, enter the information now. If the information is unavailable, contact the Internet Service Provider (ISP).
Chapter 6 Advanced Setup ☞ Note: Contact the ISP if unsure of the proper configuration. Specify a Static IP Address Select this option if the ISP service is configured to use RFC 1483 Bridged or Routed using a Static IP Address.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Encapsulation If the Gateway is configured to obtain an IP address through DHCP or to specify a static IP address, select the appropriate encapsulation option used by the ISP (RFC 1483 Bridged or RFC 1483 Routed). ☞ Note: Contact the ISP if unsure of the proper configuration. Unnumbered Mode/VIP Mode If a block of public static IP addresses was purchased from the ISP, select Unnumbered Mode by clicking in the appropriate check box.
Chapter 6 Advanced Setup VIP Mode - This feature is used in conjunction with Unnumbered Mode. When VIP Mode is activated, the Gateway uses NAT for private IP Addressing for the Local Area Network (LAN), allowing both Public IP Addressing and Private IP Addressing to be configured to the LAN simultaneously, while the DHCP server is reserved for Private IP Addressing. All computers using Public IP Addresses with Unnumbered Mode must have the Public IP Addresses statically assigned.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Channel Channel assigns the frequency band at which the Gateway communicates. In the United States, use channels 1-11. (The factory default value is set to 1.) Security There are four wireless security options: Off, WEP, WEP+802.1x, and WPA. The latter three options are different types of wireless security. Off Selecting Off disables wireless security.
Chapter 6 Advanced Setup 64-bit WEP - 64-bit WEP requires four separate keys. Each key comprises five hexadecimal digit pairs. A hexadecimal digit consists of an alphanumeric character ranging from 0-9 or A-F. An example of a 64-bit WEP key is: 4E-A3-3D-68-72. To create a set of 64-bit WEP keys, activate all four keys by clicking in the appropriate circles, then enter five hexadecimal digit pairs in each Key text box (Key 1-, Key 2-, Key 3-, Key 4-).
Actiontec 54 Mbps Wireless DSL Gateway User Manual WEP+802.1x Activating WEP+802.1x and clicking Next in the Wireless Settings screen generates the “Wireless 802.1x Security Settings” screen. This setting is for enterprise networks only, and should be accessed by experienced information systems specialists only. To set up WEP+802.
Chapter 6 Advanced Setup “PSK String” is for home network security. To set up a PSK (Pre-Shared Key), click in the circle next to PSK String, then enter at least eight alphanumeric characters in the text box. All wireless-enabled devices must support WPA and know the PSK to join the network. Important: Wireless networking devices use public radio chanP nels to transmit voice and data communications.
Actiontec 54 Mbps Wireless DSL Gateway User Manual LAN IP Address Selecting LAN IP Address in the “Advanced Configuration” screen generates the “LAN IP Address” screen. The values in the “LAN IP Address” and “Netmask” text boxes are the IP address and Subnetmask of the Gateway as seen on the network. These values can be modified for your LAN network, but Actiontec recommends keeping the default factory settings (IP Address 192.168.0.1 Subnetmask 255.255.255.0).
Chapter 6 Advanced Setup Actiontec strongly recommends leaving the DHCP Server option On. If the DHCP Server option is Off, ensure the IP addresses of the networked computers are on the same subnet as the IP address of the Gateway. For more information, see “DHCP Server Configuration.” DHCP Server Configuration Clicking Next in the “DHCP Server” screen generates the “DHCP Server Configuration” screen. Change IP address range and DNS server information here.
Actiontec 54 Mbps Wireless DSL Gateway User Manual DNS Server 1 - the primary DNS server provided by the Internet Service Provider (ISP). If the ISP provided DNS server informa- tion, enter it here. If not, leave the text box intact. DNS Server 2 - the secondary DNS provided by the Internet Service Provider (ISP). If the ISP provided secondary DNS server infor- mation, enter it here. If not, leave the text box intact.
Chapter 6 Advanced Setup Netmeeting If a computer on the network uses Netmeeting, enable Netmeeting, by clicking the circle next to “On” and entering the IP address of the computer. Click Next, then click Save and Restart to apply the settings. If Netmeeting is not needed, click the circle next to “Off.” Netmeeting is used for /Private addressing only. If ☞ Note: the computer is configured for Unnumbered Mode and has a NAT IP Public IP Address, Netmeeting does not have to be enabled.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Remote Management Selecting Remote Management in the “Advanced Configuration” screen generates the “Remote Management” screen. Remote Management allows access to the Gateway through the Internet via another computer. Actiontec recommends leaving the Remote Management Off (the factory default setting).
Chapter 6 Advanced Setup Port Forwarding Selecting Port Forwarding in the “Advanced Configuration” screen generates the “Port Forwarding” screen. Port forwarding allows certain programs to bypass the Gateway’s built-in firewall, allowing access to parts of the network (for hosting a Web or ftp server, for example). To use port forwarding, enter the IP port range in the “IP Port Range” text boxes. (If more than 10 ports are needed, Actiontec recommends using DMZ Hosting.
Actiontec 54 Mbps Wireless DSL Gateway User Manual In this screen, the user can allow only certain IP addresses to access forwarded ports. Enter the port range of the forwarded ports in the “Remote IP Port Range” text boxes, enter the IP address to be allowed access in the “Remote IP Address” text box, then click “Add.” The active forwarded ports will appear in the “List of Forwarded Ports” text box. To deactivate a forwarded port, select it from the “List of Forwarded Ports” text box, then click “Remove.
Chapter 6 Advanced Setup Firewall Selecting Firewall in the “Advanced Configuration” screen generates the “Firewall Security Level” screen. Select the level of security needed for the network. See Appendix E for details concerning each level of security. Dynamic Routing Selecting Dynamic Routing in the “Advanced Configuration” screen generates the “Dynamic Routing” screen.
Actiontec 54 Mbps Wireless DSL Gateway User Manual NAT (Network Address Translation) Selecting NAT in the “Configuring the Advanced Settings” screen generates the “NAT” screen. The Gateway’s basic firewall security is based on NAT. Disabling NAT allows the computers connected to the Gateway to be accessed by outside parties. Do not turn NAT off unless instructed to do so by the Internet Service Provider (ISP).
Chapter 6 Advanced Setup Status After configuring the Gateway, settings can be viewed by selecting Status in the Main Menu. The “Current Status” screen appears, displaying many of the Gateway’s settings. No settings (other than connecting or disconnecting from the Internet) can be changed from the Current Status screen. Firmware Version Displays the firmware version the Gateway is currently running. MAC Address Displays the MAC (Media Access Control) address of the Gateway.
Actiontec 54 Mbps Wireless DSL Gateway User Manual WAN - IP Address Displays the IP Address the ISP assigned to the Gateway. WAN - Subnet Mask Displays the Subnet Mask address the ISP assigned to the Gateway. WAN - Gateway Displays the Gateway address (for the IP Address and Subnet Mask) the ISP assigned to the Gateway. WAN - DNS #1 & #2 Displays the Domain Name Server address(es) the ISP assigned to the Gateway. LAN - IP Address Displays the Local Area Network’s (LAN) IP address.
Chapter 6 Advanced Setup Routing Table Selecting Routing Table generates the “Routing Table” screen. This screen displays on overview of the Gateway’s routes. WAN Status Selecting WAN Status generates a “Current Status” screen. This screen displays on overview of the Gateway’s WAN (Wide Area Network) connection.
Actiontec 54 Mbps Wireless DSL Gateway User Manual LAN Status Selecting LAN Status generates the “Lan Port Status” screen. This screen displays on overview of the Gateway’s LAN (Local Area Network) port connections. Active User List Selecting Active User List generates the “Active User List” screen. This screen displays a list of the users currently connected to the Gateway accessing the Internet with Network Address Translation (NAT) security activated.
Using Utilities 7 To access the Gateway’s Web-based Utilities, select Utilities from the “Main Menu” screen. The “Utilities” screen appears. From this screen, the Web activity log can be viewed, the DSL settings changed, the Gateway’s factory default settings restored, and the Gateway’s firmware upgraded. Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Gateway’s network has visited.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Auto Refresh To set the Web Activity Log screen to automatically refresh at certain intervals, activate the circle next to “Auto Refresh Every” at the bottom of the Web Activity Log screen, then enter a time value (in seconds) in the text box, or click on the down arrow and select a time value from the menu that appears. The Web Activity Log will refresh at the chosen interval.
Chapter 7 Using Utilities Restore Default Settings To restore the Gateway to its factory default settings, select Restore Default Settings from the “Utilities” screen. When the “Restore Default Settings” screen appears, click Restore Default Settings. Any changes made to the Gateway’s settings in the Custom Setup screens will be lost and the factory default settings will be restored. During this process, the Gateway’s Power Light flashes and the Gateway is disabled.
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Setting Up a Network 8 Other computers can be connected to the Gateway to form a network. The network computers can be connected to the Gateway in two ways: Ethernet or USB. Ethernet 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy will start automatically. Wait until the following screen appears, read the on-screen instructions, then click Next. 2. Read the instructions, select Adding Computers by clicking on the appropriate check box, then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Select Ethernet, then click Next. 4. Read the on-screen instructions, choose the appropriate ISP option (indicated in the Welcome Letter), then click Next. If MSN is selected, go to step 5. If Other IP is selected, go to step 6.
Chapter 8 Setting Up a Network 5. Read the on-screen rental agreement, and if you accept it, click the circle next to “I accept the agreement.” Click Next. 6. When the next window appears, get the Yellow Ethernet Cable from the Quick Start Kit, then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 7. Plug one end of the Yellow Ethernet Cable into the Yellow Port on the back of the Gateway, then click Next. 8. Plug the other end of the Yellow Ethernet Cable into an Ethernet port on the back of the computer, then click Next. ☞ Note: An Ethernet port looks similar to a phone port, but is slightly bigger.
Chapter 8 Setting Up a Network 9. Make sure one of the Ethernet Network Lights glow steadily green, then click Next. 10. In the next window, the Installation Buddy checks the configuration of the Gateway.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 11. A congratulations window appears. The computer is connected to the network via Ethernet.
Chapter 8 Setting Up a Network USB 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy will start automatically. Wait until the following screen appears, read the on-screen instructions, then click Next. 2. Read the instructions, select Adding Computers by clicking on the appropriate check box, then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Select USB, then click Next. 4. Read the on-screen instructions, choose the appropriate ISP option (indicated in the Welcome Letter), then click Next. If MSN is selected, go to step 5. If Other IP is selected, go to step 6.
Chapter 8 Setting Up a Network 5. Read the on-screen rental agreement, and if you accept it, click the circle next to “I accept the agreement.” Click Next. 6. When the next window appears, get the purple USB Cable from the Quick Start Kit, then click Next.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 7. Plug the square end of the purple USB Cable into the Purple Port on the back of the Gateway, then click Next. 8. Plug the other end of the purple USB Cable into an USB port on the front or back of the computer, then click Next.
Chapter 8 Setting Up a Network 9. Make sure the Power, Internet, and USB Lights glow steadily green, then click Next. 10. In the next window, the Installation Buddy checks the configuration of the Gateway.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 11. A congratulations window appears. The computer is connected to the network via USB.
Troubleshooting 9 This chapter contains a list of problems that may be encountered while using the Gateway, and techniques to try and overcome the problem. Note that these techniques may not solve the problem. LAN Connection Failure s s s Ensure the Gateway is properly installed, the LAN connections are correct, and the power is on. Confirm the computer and Gateway are on the same network segment.
Actiontec 54 Mbps Wireless DSL Gateway User Manual should be an entry for IP address, Subnet Mask, and Default Gateway. Additionally, the “IP Address” entry should be on the 192.168.0.X network (with “x” defining a range from 2 though 255). If the Ethernet adapter is showing an incorrect IP address, click Release, which sets all values back to 0 (zero). Then, click Renew (this process may take a few seconds). The renewed IP address should be on the 192.168.0.X network.
Chapter 9 Troubleshooting Time out error occurs when entering a URL or IP Address s Verify all the computers are working properly. s Ensure the IP settings are correct. s Ensure the Gateway is on and connected properly. s Verify the Gateway’s settings are the same as the computer by clicking Status in the “Main Menu” screen. s Check the cable/DSL modem by attempting to connect to the Internet.
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A Reference This appendix contains information about various topics, including accessing information about your Windows computer. Locating Computer Information The following procedure is valid for Windows 98 SE, Me, NT 4.0, 2000 and XP. 1. From the desktop, right-click on My Computer. 2. Select Properties from the menu that appears. 3. When the “System Properties” window appears, select General.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Locating Windows Operating System Files If the operating system files reside on the hard drive of the computer, follow the instructions below to locate them. If the files are not on the hard drive, they must be loaded from the installation disks. Windows 98 SE 1. From the desktop, click Start. 2. When the menu appears, select Find, then Files or Folders. 3. When the “Find: All Files” window appears, select Name & Location. 4.
Appendix A Reference 4. Click the down arrow next to the “Look in” text box and select My Computer from the list that appears. 5. Click Search Now. 6a. Windows Me: When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINDOWS \OPTIONS\INSTALL. 6b. Windows 2000: When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINNT \Driver Cache. 7.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Windows Me, 2000 1. From the desktop, click Start. 2. Select Search, then For Files and Folders. 3. The “Search Results” window appears. In the panel at left titled “What do you want to search for?”, click All files and folders. 4. Another panel, titled “Search by any or all of the criteria below” appears. In the “Look in” text box, click the down arrow and select My Computer from the menu that appears. 5.
B Static IP Address on the Computer To communicate with the Gateway from a computer on the network (to use the Web Configuration Utility, for example), the user may have to switch the IP address settings from DHCP-enabled to static IP, so that the computer and the Gateway are on the same subnet. To set up static IP on a computer, select the operating system and follow the instructions. The following procedures are based on the Gateway’s ☞ Note: factory default address.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
Appendix B Static IP on the Computer 5. The “Network” window appears. In the “The following network components are installed” list box, locate and double-click TCP/IP. 6. The “TCP/IP Properties” window appears. Select IP Address. 7. In the IP Address tab, make sure the circle next to “Specify an IP Address” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone. 8. Enter the following numbers in the “IP Address” text box: 192.168.0.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Press the space bar on the keyboard to add the periods between the numbers. 10. Click OK. The TCP/IP Properties window disappears. 11. In the Network window, click OK. The Network window disappears. 12. The “System Settings Change” window appears, asking whether the computer should be restarted. Click Yes. The computer restarts.
Appendix B Static IP on the Computer 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 5. The “Network” window appears. In the “The following network components are installed” list box, locate and double-click TCP/IP. 6. The “TCP/IP Properties” window appears. Click IP Address. 7. In the IP Address tab, make sure the circle next to “Specify an IP Address” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone. 8. Enter the following numbers in the “IP Address” text box: 192.
Appendix B Static IP on the Computer 9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods; they are automatically entered. 10. Click OK. The TCP/IP Properties window disappears. 11. If there is a check in the box next to “Detect connection to network media,” click on it to uncheck the box. 12. In the Network window, click OK. The Network window disappears. 13. The “System Settings Change” window appears, asking whether the computer should be restarted.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network and Dialup Connections.
Appendix B Static IP on the Computer 5. In the “Network and Dial-up Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If there is more than one Local Area Connection listed, locate the one that corresponds to the network card installed in the computer by finding the name of the network card in the Device Name column. 6. The “Local Area Connection Status” window appears. Select General, then click Properties.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 7. The “Local Area Connection Properties” window appears. Click General. 8. In the “Components checked are used by this connection” list box, doubleclick Internet Protocol (TCP/IP). 9. The “Internet Protocol (TCP/IP) Properties” window appears. 10. In the General tab, make sure the circle next to “Obtain an IP Address automatically” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone.
Appendix B Static IP on the Computer 12. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Press the space bar on the keyboard to add the periods between the numbers. 13. Click OK. The “Internet Protocol (TCP/IP) Properties” window disappears. 14 In the “Local Area Connection Properties” window, click OK. The Local Area Connection Properties window disappears. 15. Click Close in the Local Area Connection Status window. The window disappears. 16.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network Connections.
Appendix B Static IP on the Computer 5. In the “Network Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If there is more than one Local Area Connection listed, locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the Device Name column. 6. The “Local Area Connection Status” window appears. Select General, then click Properties.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 7. The “Local Area Connection Properties” window appears. Select General. 8. In the “Components checked are used by this connection” list box, doubleclick Internet Protocol (TCP/IP). 9. The “Internet Protocol (TCP/IP) Properties” window appears. 10. In the General tab, make sure the circle next to “Obtain an IP Address automatically” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone.
Appendix B Static IP on the Computer 11. Enter the following numbers in the “IP Address” text box: 192.168.0.2 Press the space bar on the keyboard to add the periods between the numbers. 12. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Press the space bar on the keyboard to add the periods between the numbers. 13. Click OK. The Internet Protocol (TCP/IP) Properties window disappears. 14 In the Local Area Connection Properties window, click OK.
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Computer Security C The Internet is a giant network of computers located all over the world. When a computer is connected to the Internet, it can exchange information with any other computer on the Internet. This allows a computer user to send E-mail, surf the World Wide Web, download files, and buy products and services online, but it also makes the computer vulnerable to attack from persons intent on doing malicious mischief, or worse.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Gateway Security If connecting to the ISP through Point-to-Point Protocol (PPP), be sure to provide the Gateway an administrative password. If a password is not set, someone on the Internet can access the Gateway and change its configuration or steal your PPP login name and password. For instructions on setting the password, see the “Advanced Setup chapter.
Appendix C Computer Security Network Applications Network applications (such as software programs) that allow remote access to the computer also make the computer vulnerable to access from other people on the Internet. If using a network application that allows remote access, consider installing a firewall. Electronic Security Here are two methods to secure your computer electronically.
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Specifications D General Model Number GT701-WG (54 MbpsWireless Gateway) Standards IEEE 802.3 (10BaseT) IEEE 802.3u (100BaseTX) IEEE 802.11g (Wireless) G.dmt G.lite t1.413 RFC 1483, 2364, 2516 Protocol LAN - CSMA/CD WAN - PPP, DHCP, Static IP WAN Full-rate ADSL Interface LAN 10/100 RJ-45 switched port USB port Speed LAN Ethernet: 10/100Mbps auto-sensing Wireless: 802.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Wireless Operating Range Indoors Up to 91 M (300 ft.) Outdoors Up to 533 M (1750 ft.
E Glossary Access Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless clients and a “wired” network, such as an Ethernet network. Wireless clients can be moved anywhere within the coverage area of the access point and remain connected to the network.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Ethernet Network A standard wired networking configuration using cables and hubs. Firewall A method preventing users outside the network from accessing and/or damaging files or computers on the network. Gateway A central device that manages the data traffic of your network, as well as data traffic to and from the Internet. IP (Internet Protocol) Address A series of four numbers separated by periods identifying a unique Internet computer host.
Appendix E Glossary PPPoE (Point-To-Point Protocol over Ethernet)/ PPPoA (Point-To-Point Protocol over ATM) Methods of secure data transmission. Router A central device that manages the data traffic of your network. Subnet Mask A set of four numbers configured like an IP address used to create IP address numbers used only within a particular network. SSID See “ESSID.” TCP/IP (Transmission Control Protocol/Internet Protocol) The standard protocol for data transmission over the Internet.
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F Firewall Security Level Services Table The following information is related to the Firewall options (High, Medium, and Low) in the “Advanced Services” chapter of this manual (page 35). The types of services and their respective ports are listed in the two right-hand columns: the “In” column details whether a particular service can be accessed by a user outside of the network; and the “Out” column details whether a computer on the Gateway’s network can access a particular incoming service.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Medium Security Level Service http dns ftp telnet smtp pop3 nntp real audio/video icmp H.323 T.120 SSH Port 80 53 21 23 25 110 119 7070 n/a 1720 1503 22 In no no no no no no no yes no no no no Out yes yes yes yes yes yes yes no yes yes yes yes In no yes no no no no no yes yes yes yes yes Out yes yes yes yes yes yes yes no yes yes yes yes Low Security Level Service http dns ftp telnet smtp pop3 nntp real audio/video icmp H.323 T.
Appendix F Firewall Security Service Acronym Definitions http HyperText Transfer Protocol This protocol delivers information over the Internet, and is used when a computer connects to a Web site via an Internet browser dns Domain Name System. A data query system used to translate host names into Internet addresses (i.e., www.somewebsite.com translates to 888.999.000.111) ftp File Transfer Protocol. A protocol used to transfer files over the Internet.
Actiontec 54 Mbps Wireless DSL Gateway User Manual icmp Internet Control Message Protocol. Allows error messages, text packages, and informational messages to be transferred over the Internet. H.323 A standard protocol for sending audio and video over the Internet. T.120 A standard protocol for multimedia teleconferencing over the Internet. SSH Secure Shell. A method for the secure transfer of files from another computer. Also enables remote capabilities (terminal, log in).
Non-Windows System Setup G The Gateway supports both the Classic Macintosh operating systems (9.2.1 and below), as well as OS X. When installing any software, consult the user manual and ☞ Note: help files supplied with the software for detailed information. Actiontec provides the following information as a guideline only. Classic To configure the Gateway, Open Transport 2.5.2 or above must be loaded on the computer. 1. Click Apple, Control Panels, then TCP/IP.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 2. When the “TCP/IP” window appears, select Edit from menu bar, then select User Mode. 3. When the “User Mode” window appears, select Advanced, then click OK. 4. In the “TCP/IP” window, select Ethernet from the “Connect via” drop-down list. 5. Select Using DHCP Server from the “Configure” drop-down list. 6. Ensure the “Use 802.3” option is not checked. 7. Disregard any addresses in the IP Address text boxes.
Appendix G Non-Windows Setup OS X 1. From the Apple Menu, select System Preferences. 2. When the “System Preferences” window appears, click Network.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 3. The Network window appears. Select Built-In Ethernet from the “Show” drop-down list. 4. Select TCP/IP and, from the “Configure” drop-down list, select Using DHCP. 5. Click Apply Now and close the “System Preferences” application. The TCP/ IP settings are configured. Next, go to “Connecting to the ISP,” below. Connecting to the ISP 1. Open the Web browser. In the address bar, enter http://192.168.0.1 then press Enter on the keyboard.
Appendix G Non-Windows Setup 2. The “Main Menu” screen appears. Select Setup/Configuration. 3. In the “Set Up/Configuration” screen, select Non-Windows Setup from the menu on the left side. 4. The “Actiontec DSL Modem Setup Page” screen appears. In this screen, the user can configure the ISP Protocol (Bridged, PPPoA, or PPPoE) and the IP configuration (Dynamic or Static). Using the Internet Service Provider (ISP) Worksheet provided by the ISP, enter the information in the appropriate text boxes.
Actiontec 54 Mbps Wireless DSL Gateway User Manual 5. Click Save and Restart at the bottom of the Actiontec DSL Modem Setup Page screen. The Gateway will be ready to use when the Power and Internet Lights stop blinking. For other configuration options, see “Using Advanced Setup” on page 51.
Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Actiontec Wireless Cable/DSL Router User Manual 2. This device must accept any interference received, including interference that may cause unwanted operation. To comply with FCC RF exposure compliance require☞ Note: ments, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
Limited Warranty Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for twelve (12) months from the date of purchase from Actiontec Electronics or its authorized reseller.
Actiontec 54 Mbps Wireless DSL Gateway User Manual THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRDPARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
Actiontec 54 Mbps Wireless DSL Gateway User Manual Governing Law: This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods.