User's Manual

Chapter 10 Monitor
ISG50 User’s Guide
225
10.22 CDR Query Screen
Use this screen to search for call records on the ISG50. Click Monitor > Log > CDR > Query to
view the screen as shown next. See Viewing Aged Files on page 720 for details about extension
“.tgz” files.
Figure 165 Monitor > Log > CDR > Query
Each field is described in the following table.
Table 57 Monitor > Log > CDR > Query
LABEL DESCRIPTION
Query Condition Use this section to specify your query details.
Start Time Specify the time period for your query. Choose a specific time period from the drop down
list box or fill in the From and To fields with the time range you want to search the call
detail record. You can use the pop-up calendar to fill in the date fields for the To and
From fields by clicking the calendar buttons and selecting the date.
Direction
Specify the types of calls you want to view based on the source and destination of the
calls. You can choose one or more of the available source - destination combinations:
• extension / extension - to view internal calls; those made from one extension to
another extension on the ISG50.
• extension / outbound - to view calls from within your organization made to the
outside world via one of the outbound lines.
• outbound / extension - to view calls from the outside world to extensions
configured on the ISG50.
• outbound / outbound - to view calls that come in from an outbound line and are
routed back to the outside world via another outbound line.