POS terminal Vx510 Instructions for use 2007 shop version
POS terminal Vx510 Instructions for use Index 1. Introduction...................................................................................................................................3 2. Storage requirements of terminal.................................................................................................4 3. Used terms .....................................................................................................................................5 4.
POS terminal Vx510 Instructions for use 1. Introduction This document is designed for users of card reading POS terminal (thereafter - ‘terminal’). In this manual you can find all information necessary to use efficiently possibilities of the terminal, as well as suggestions for actions in case of different problem situations. Terminal is an electronic device, intented for automation of card payments within various types of enterprises.
POS terminal Vx510 Instructions for use 2. Storage requirements of terminal storage: POS terminal ‘VX510’ ir electronic device, which must be stored according to instructions of electronic equipment 1. Terminal must be located at dry place, wihout allowance of any kind of liquid appears on keyboard, card magnetic stripe reader or printer. 2. Air temperature of the room, where the terminal is stored, must not exceed 40 C, as well as must not fall below 0 C. 3.
POS terminal Vx510 Instructions for use 3. Used terms Card rectangular plastic card with magnetic track, served as non-cash payment instrument within locations of trade and services, which are concluded a contract of card acceptance. Smart card rectangular plastic card with integrated microchip, served as non-cash payment instrument within locations of trade and services, which are concluded a contract of card acceptance. payment for purchase or sevice. invalidation of payment for purchase or sevice.
POS terminal Vx510 Instructions for use 4. Card reading terminal and it’s components Printer ip karšu las t js Screen TRANZ 470 Magnetic stroke reader Go to initial state Key to enter haracters Last symbol deleting key Key to enter and confirm Picture 1.
POS terminal Vx510 Instructions for use Picture 2. Connecting the terminal to power source Picture 3. Connecting the terminal to phone line The terminal consists of 4 essential parts: SCREEN CARD READER Available to display several lines of graphical information. Read the card during pulling it through reader’s aperture Card should be pulled through reader, by pressing it evenly and moving from on end of terminal to another.
POS terminal Vx510 Instructions for use Picture 4. Magnetic card reading Picture 5.
POS terminal Vx510 Instructions for use 5. Functions of terminal Terminal have the following functions: purchase with magnetic card; voiding the purchase; returning of purchase; offline purchase; data sending to centre. (Data must be sent manually); printing a copy of reciept; printing of statements.
POS terminal Vx510 Instructions for use 6. Purchase with smart card 1. 2. Data Time Menu F1 F2 READY FOR TRANSACTION Pull card F3 Purchase F1 Enter amount F2 LVL Insert card into chip card reader of the terminal (see device (Picture 5.) with chip upwards. Card proccessing is going on. F4 Transaction amount must be entered, then pressed [ ] key. F3 1.00 F4 F1 4. LVL 1.00 Processing going on F2 F3 F4 F1 5.
POS terminal Vx510 Instructions for use Bank Bank POINT TS BI ERNIEKU IELA 1 R GA TEL. 7508315 POINT TS BI ERNIEKU IELA 1 R GA TEL. 7508315 DATE: 10/12/2002 VISA DATE: 10/12/2002 VISA TIME: 12:45 4652410004215723 PURCHASE AMOUNT: LVL TIME: 12:45 4652410004215723 PURCHASE AMOUNT: LVL 10.00 DECLINED Transaction declined Term.:POINT004 Reciept:0012 File:001 TVR:0000000000 TSI:E800 AIP:5C00 Code:0Y1 10.00 . . Term.
POS terminal Vx510 Instructions for use 7. Purchase with magnetic card Procedure of performing the operation: 1 READY FOR TRANSACTION Pull card Pull card through card reading aperture. 2 Purchase Enter amount Ls 0.00 Enter the amount of money, then press [ ]. 2a Last 4 digits If amount of transaction exceeds defined safety limit, then this step will be executed. Enter last 4 digits of card’s number, then press [ ]. 3 Calling...
POS terminal Vx510 Instructions for use 8. Offline purchase Procedure of performing the operation: 1 2 3. Press a key [F1] –Menu. READY FOR TRANSACTION pull card Returning F2 Offline F3 Purchase(manual) F4 Enter dynamic password: With keys [F2], [F3], [F4] is possible to select a required operation. To make offline purchase, key [F3] must be pressed. Must be entered dynamic password and pressed [ ]. To find out a dynamic password, must call to technical assistance No.
POS terminal Vx510 Instructions for use Bank POINT TS Bi ernieku iela 1. RIGA TEL. 7552222 DATE 15/05/2003 MASTERCARD TIME 14:24:15 5460439999999999 VALID TO 03/02 Offline purchase AMOUNT:Ls 150.00 --------------------------------- signature Term.: PNT00007 Receipt 001 File:0002 D@1 Authorisation code: 999999 Thank you Let’s come again After printing, the receipt must be given to client for signing. Signature on the receipt must be compared with signature on the card mandatory.
POS terminal Vx510 Instructions for use 9. Returning of transaction Procedure of performing the operation: 1 READY FOR TRANSACTION pull card 2 Returning Offline purchase Purchase(manual) F4 3 Enter dynamic password **** 4 5 Pull card Or enter Card number Returning Press a key [F1] –Menu. Menu, shown at step 2, will be displayed on the screen. F2 F3 With keys [F2], [F3], [F4] is possible to select a required operation. To make returning, key [F2] must be pressed.
POS terminal Vx510 Instructions for use Bank POINT TS Bi ernieku iela 1. RIGA TEL. 7552222 Date 03/03/2002 Maestro 6762521000686048 VALID TO 02/06 Time 10:10:12 Returning AMOUNT: Ls 0.30 --------------------------------- signature Term.: PNT00007 Receipt 001 File:0002 D@1 Authorisation code: 999999 Program: OMNI_EMV ver:1.03 Thank you Let’s come again After printing, the receipt must be given to client for signing. Signature on the receipt must be compared with signature on the card mandatory.
POS terminal Vx510 Instructions for use 10. Data transmission Data accumulated during a day the terminal automatically send to card processing center. If the session of data transmission is successful and the sent data match with accumulated at card’s center, the statement is printed. If automatic data transmission fails, it must be repeated as described below. 1 READY FOR TRANSACTION Pull card Press a key [Statements] . Key is located at the top row of keyboard.
POS terminal Vx510 Instructions for use 11. Voiding Voiding of purchase may be processed only if voiding transaction is still located at the terminal’s memory and not sent to card’s processing center. Transaction voiding is available only if match all of the card, reciept number and amount. Procedure of performing the operation: 1 READY FOR TRANSACTION Pull card Press a key [Voiding] . Key is located at the top row of keyboard. 2 Enter merchant’s password Enter merchant’s keyword and press key [ ].
POS terminal Vx510 Instructions for use 12. Other statements Before the sending of daily statement it is possible to print two types of statements: Reciept’s statement and Journal statement. Reciept’s statement contains all transactions occured during a day in chronological order. Journal statement contains all transactions occured during a day, grouped by card’s type Procedure of performing the operation: 1 2 3 Press a key [Statements] . Key is located at the top row of keyboard.
POS terminal Vx510 Instructions for use If the type of statement [F3] ‘Reciept’s statement’was selected, the following statement will be printed: Bank POINT TS Bi ernieku 1. RIGA TEL. 7552222 03/03/2002 Time 12:38:13 Statement ---------------------------- PROCESSED TRANSACTIONS 7084120100006972 Purchase Ls: 0026 15:47 58.00 7084120100006972 Voiding of transaction Ls: 0027 15:52 58.00 7084120100007004 0028 Purchase Ls: 5. READY FOR TRANSACTIONPull card 16:33 50.
POS terminal Vx510 Instructions for use 13. Last reciept’s copy After every transaction is possible to print a copy of reciept. Reciept’s copy differs from original only with a word ‘COPY’ followed by the name of transaction. 1 READY FOR TRANSACTION Pull card Press a key [Reciept’s copy], key is located at the top row of keyboard. 2 Reciept’s copy Last reciept F2 Reciept’s copy F3 3 Number of reciept? 12 Press F2, to print a copy of last receipt.
POS terminal Vx510 Instructions for use 14. Error messages Messages on terminal may be divided into two groups depending on output type: screen and printing. 14.1. Screen messages Screen messages are the following: Operation disabled Message appears when current function is disabiled on this terminal. INVALID CARD Message appears after pulling card through terminal reader, or after validity term entering on terminal keyboard, when the card’s validity term ir over.
POS terminal Vx510 Instructions for use 14.2. Messages on reciept In case of unsuccessful communication terminal may print respective messages: No answer It means, that the centre do not sent answer to card authorisation. Repeat operation again! Carrier signal interrupted It means, that communication problems appears authorisation session. Repeat operation again! No COM It means, that the authorisation center do not answer on address of authorisation center.
POS terminal Vx510 Instructions for use 14.3.
POS terminal Vx510 Instructions for use 15. Reloading the paper of terminal Terminal is using special thermal paper only. When red stripes appears on reciept, this means that the paper remains for few reciepts only. Therefore a new paper roll must be ready beforehand, to change the used one. How to insert a new roll: 1. Terminal must be switched on. 2. Open the cover over a paper roll by pressing down the button at the right side of terminal. 3. Remove old paper roll. 4.
POS terminal Vx510 Instructions for use Card’s safety features 26
POS terminal Vx510 Fe atu re Instructions for use VISA Smooth 1.
POS terminal Vx510 Instructions for use Authorisation “Code 10” Authorisation “Code 10” must be used since September 1, 2002, if amount of transaction exceeds Ls 150, as well as in case of any suspicions, by calling to 24 hours numbers of Authorisation centre: 7444543 or 7444544. Authorisation “Code 10” is a security measure, which helps you to verify authentity of card. Salesperson calling to bank’s authorisation phone numbers and asking: “Please, authorisation – Code 10”.
