Use and Care Manual

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Skylights, Roof Windows and Sun Tunnels

Care and Maintenance Guide

Below are some guidelines for care and maintenance of your VELUX Skylights, Roof

Windows and Sun tunnels. Proper care of your VELUX Skylights, Roof Windows and

Sun Tunnels will provide the best day-lighting experience.

Contact your skylight installer or VELUX for possible maintenance help.

In the USA, find an installer at:

http://www.veluxusa.com/consumer/service/locators/skylight_installer_locator

Safety

• Skylights and Sun Tunnels are typically installed out of reach, therefore it is

assumed that ladders scaffolding or other equipment is being used to reach

elevated places during maintenance and inspection.

• Follow all equipment manufacturers’ instructions for safe operation.

• Use fall protection when applicable.

• Know your safe working limits.

• Falls from heights can result in serious injury or death.

Glass Cleaning

• For best results avoid cleaning skylight during the hottest part of the day.

• If there are multiple rows of skylights, start at the highest row and work down.

• Begin by soaking the skylight glass with a clean water and soap solution

loosening dirt and debris.

• Next use a mild, non-abrasive glass cleaner along with a soft brush or other non-

abrasive applicator to clean the glass.

• The cleaning solution should immediately be removed with a squeegee or lint free

cloth.

• Use care not to touch any metal parts of the cleaning equipment to the glass or let

any abrasive materials be dragged across the glass surface.

• Do not use metal scrapers, blades or knives for cleaning large areas of glass as

this practice can easily scratch and cause permanent damage to the skylight glass.

• Scratches or damages to the glass as a result of scraping are not covered under

any VELUX warranty.

• For hard to remove spots like tree sap, label adhesive, paint or other construction

material, a new 1” razor blade may need to be used on small spots only.

• If a razor blade needs to be used, scrape only in one direction.

• Back and forth scraping can trap abrasive materials under the blade causing

scratches and possible permanent damage to the glass.

• Cleaning your skylight as dirt appears will help prevent the use of scrapers.

Summary of content (5 pages)

PAGE 1
Skylights, Roof Windows and Sun Tunnels Care and Maintenance Guide Below are some guidelines for care and maintenance of your VELUX Skylights, Roof Windows and Sun tunnels. Proper care of your VELUX Skylights, Roof Windows and Sun Tunnels will provide the best day-lighting experience. Contact your skylight installer or VELUX for possible maintenance help. In the USA, find an installer at: http://www.veluxusa.
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Acrylic and Polycarbonate products • DO NOT USE cleaning materials containing abrasives. • DO NOT USE gasoline, acetone, chlorinated solvents, carbon tetrachloride, denatured alcohol, etc., as they tend to soften the surfaces of the plastics and often causes crazing. • DO NOT USE brushes, abrasives or gritty cloths. • WASH with mild soap or detergent and lukewarm water solution, using a clean, soft cloth or cellulose sponge and as much liquid as possible.
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Unfinished Wood Frames Skylights with an unfinished wood surface needs to be painted, stained or varnished within 6 months of installation. Failure to finish bare wood can result in discolored wood, deterioration of the wood frame/sash and possibly lead to bowing and splitting of the wood. • After ensuring that the wood surface is clean, apply stain or primer to the wood. When primer is dry, apply a coat of water based acrylic varnish/paint (always follow finish manufacturer’s application instructions).
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Operators • While performing maintenance on electrically operated venting skylights, turn the power off at the breaker box to avoid accidental injuries • Open skylights (then turn off power if electric) and wipe chain off using a clean, dry towel. Do not use any type of cleaner or solvent. • Keep debris clear of chain. • Manual skylights: Inspect the loop or crank handle to make sure the set-screw is secure.
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USA: VELUX Solutions Inc. 1-866-35-VELUX AUS: VELUX Australia Pty. Ltd 1300 859-856 CDN: VELUX Canada Inc. 1 800 88-VELUX (888-3589) NZ: VELUX New Zealand Ltd. 09-6344 126 JP: VELUX-Japan Ltd.