PERFORMANCE 100/300 TREADMILL Model TPS100-17/TPS300-17 Version 072517 OWNER'S MANUAL * Assembly Guide & Warranty Card Included
PERFORMANCE 100/300 TREADMILL OWNER’S MANUAL IMPORTANT: All Products shown are prototype. Actual product delivered may vary. Product specifications, features & software are subject to change without notice. For the most up-to-date owner's manual please visit www.truefitness.com. For documents in additional languages please visit www.truefitness.com/resources/document-library/ IMPORTANTE: Todos los productos mostrados son prototipos. La realidad el producto suministrado puede diferir.
Frank Trulaske began TRUE Fitness over thirty-five years ago with the simple philosophy of delivering superior fitness products, service and support. Today, TRUE is the global leader in premium fitness equipment for the commercial and residential markets. Our goal is to be the leader in technology, innovation, performance, safety and style. TRUE has received many awards for its products over the years and remains the benchmark for the industry.
PERFORMANCE 100/300 TREADMILL OWNER’S MANUAL TABLE OF CONTENTS: Chapter 1: Safety Instructions Safety Instructions…………………………….. 1 Space Requirements…………………………….. 4 Use of Safety Key……………………………… 4 Grounding Instructions………………………… 5 Power Requirements……………………………. 6 Warning Decals……………………………… 7 Chapter 2: Assembly Guide Safety Instructions……………………………… 8 Pre-Assembly Checklist………………………… 9 Treadmill Assembly Steps……………………..
IMPORTANT SAFETY INSTRUCTIONS SAVE THESE SAFETY INSTRUCTIONS This equipment is intended for a residential setting. This owner’s manual should be accessible to all family members and guests who may use this equipment. WARNING: ALL EXERCISERS MUST READ ALL INSTRUCTIONS BEFORE USING THE EQUIPMENT. WARNING: Heart rate monitoring systems may be inaccurate for some individuals. Over-exercising may result in serious injury or death. If you feel faint, stop exercising immediately.
WARNING: Replace warning labels that may be worn, damaged or missing. WARNING: Replace any non-working or damaged components; remove the unit from service until repair is performed. WARNING: To reduce the risk of burns, fire and electric shock or injury to persons, follow these instructions: • This appliance should never be left unattended when plugged in. • Do not use any type of extension cord with this product. • Unplug it from the outlet when not in use and before any servicing.
• • • • • • • • • • • • • • • • • • • • • • • • • • CAUTION (CONTINUED): Wear shoes with rubber or high traction soles. Do not use shoes with heels, leather soles, cleats or spikes. Make sure no stones are embedded in the soles. Do not use this product in bare feet. Keep all loose clothing, shoelaces and towels away from moving parts. Do not reach into or underneath the unit, or tip it on its side during operation. Use correct ergonomic positioning while running on equipment.
SPACE REQUIREMENTS: TRUE’s recommendation is to leave a minimum of 20” (0.5m) on each side of the treadmill and a 79” (2 m) safety zone at the rear of the treadmill. (See Fig 1) Fig. 1 USE OF SAFETY KEY (E-STOP): • • Attach the safety clip to your clothing before each workout and when treadmill is in use. (See Fig. 2) Attach the magnetic key to the treadmill. Fig. 2 1 2 3 Clothing Clip Console Truefitness.com / 800.426.6570 / 636.272.
GROUNDING INSTRUCTIONS: This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a grounded cord having an equipmentgrounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
Truefitness.com / 800.426.6570 / 636.272.
WARNING DECALS: WARNING: Replace warning labels that may be worn, damaged or missing. To replace any worn or missing warning decals contact TRUE Fitness by visiting www.truefitness.com or contact Customer Service at 800.883.8783 or email service@truefitness.com. COMPLIANCES: This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefitness.com Truefitness.com / 800.426.6570 / 636.272.
CHAPTER 2: ASSEMBLY GUIDE IMPORTANT SAFETY INSTRUCTIONS Basic Guidelines for Setting up the Treadmill: After removing the treadmill from the packaging, place your treadmill on a clean, level surface. Make sure the electrical cord easily reaches a grounded three-pronged outlet and has enough slack to allow the deck to incline without tightening the cord. Do not allow the treadmill assembly to rest on the cord.
CHAPTER 2: ASSEMBLY GUIDE PRE-ASSEMBLY CHECKLIST: Item A B C D E F G H -- Description Console Assembly Base Pedestal Upright (L) Pedestal Upright (R) Sport Bottle Tablet Holder Bolt Cover Cable Cover Hardware Pack QTY: 1 1 1 1 1 1 2 1 1 CAUTION: • Use caution when assembling treadmill. Unpacking and assembling of this treadmill is a two person task. Truefitness.com / 800.426.6570 / 636.272.
Chapter 2: Assembly Guide Truefitness.com / 800.426.6570 / 636.272.
CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS: STEP 1 Remove Motor Cover: a) Remove the nine (9) screws securing the motor cover to the treadmill frame. b) Remove the motor cover and set to the side. STEP 2 Install Pedestal Uprights: a) Slide the left and right pedestal uprights into place. *DO NOT PINCH THE CABLES b) Install four (4) bolts and washers into each pedestal, but do not fully tighten. Truefitness.com / 800.426.6570 / 636.272.
CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS (CONTINUED): STEP 3 Lower Data Cable: a) Connect the data cable coming from the bottom of the left pedestal upright to the lower control board as shown. STEP 4 Console Assembly: a) Place the console assembly on the pedestal uprights and secure with four (4) bolts. b) Attach the left and right bolt covers by snapping them into place. 12 Truefitness.com / 800.426.6570 / 636.272.
CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS (CONTINUED): STEP 5 Data Cable & Cable Cover: a) Connect the lower control wire coming out of left upright with the upper control wire attached in the console. b) Install the wire cover with two (2) bolts to the upper console cover. STEP 6 Secure Pedestal Uprights: a) Fully tighten the eight (8) bolts from Step 2. b) Tighten the hex head bolt on the front of each pedestal upright and then tighten the nut. Truefitness.com / 800.426.6570 / 636.272.
CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS (CONTINUED): STEP 7 Re-Install Motor Cover: a) Re-install the motor cover as shown. STEP 8 Tablet Holder: a) Slide the tablet holder into the slots on the back of the console assembly. b) Secure the tablet holder with two (2) screws. 14 Truefitness.com / 800.426.6570 / 636.272.
CHAPTER 2: ASSEMBLY GUIDE TREADMILL ASSEMBLY STEPS (CONTINUED): STEP 9 Rear Foot Leveling: a) Ensure treadmill incline rack wheels and rear feet are resting on the floor and not on cardboard, packaging, etc. b) Use the pliers to loosen wing-nut (A) counter-clockwise. c) Using a level or estimating by sight, turn section (B) of the foot counter-clockwise to a proper height. d) Tight wing-nut (A) to secure (B) section. Note: The same adjustment applies to both sides.
TREADMILL OVERVIEW: Console Assembly Safety (E-Stop) Key Contact Heart Rate Pads Straddle Covers Belt Adjustment Bolts Belt On/Off Switch Circuit Breaker Power Cord Leveling Feet 16 Truefitness.com / 800.426.6570 / 636.272.
TREADMILL OVERVIEW (CONTINUED): Console Assembly: The console allows the user to set up a workout program and control the treadmill during a workout. Note: For 'Console Overview and Operation Instructions' refer to Chapter 4. Contact Heart Rate Pads: Allows the user to check their heart rate without wearing a wireless chest strap. Note: For increased safety and accuracy this feature should only be used when the belt speed is below 4 mph.
HEART RATE MONITORING: This treadmill can monitor a user’s heart rate using a Polar® 5 kHz compatible chest strap, a Bluetooth heartrate transmitter or the metal grips on the hand rails (called contact heart rate or CHR pads). Bluetooth transmitters and chest straps transmit the user’s heart rate to the treadmill via radio, and the CHR pads connect to a special computer circuit to extract the user’s heart rate.
HEART RATE CONTROL (HRC): Introduction: You are now the owner of the most sophisticated Heart Rate Control (HRC) treadmill available. TRUE HRC is unique and patented. It accommodates users from rehabilitation to world class athletes, and all those in between. TRUE HRC allows users to do a completely hands-free heart rate controlled workout using speed, incline or both. By training at a specific target heart rate, users can exercise at a more efficient cardiovascular level.
PROGRAM DESCRIPTIONS: Quick Start: A workout in which the user controls all settings. The workout continues until it is ended by the user. Manual: Users enter their weight, workout time or distance. The user controls both the SPEED and INCLINE of the treadmill throughout the workout. Hill Intervals: Hill Intervals are in 2-minute segments with the speed remaining constant. Speed changes are permanent; incline changes affect the current 2-minute segment only.
CONSOLE OVERVIEW: Warning Label Console Display Tablet Holder Menu Navigation Keys HRC Quick Start Quick Speed Keys Quick Incline Keys USB Port Workout Finder Workout Data Speed Adjustment Keys Incline Adjustment Keys Contact Heart Rate Pad Safety Key (E-Stop) Stop Key Truefitness.com / 800.426.6570 / 636.272.
CONSOLE OVERVIEW (CONTINUED): Console Display: Used to monitor and/or control workouts and for feature navigation. Incline Adjustment Keys: Manually increases or decreases the incline of the treadmill. Quick Incline Keys: A group of five keys that can set the incline percentage to preset levels of 3%; 5%; 7%; 9% and 12%. USB Port: Allows users to charge a mobile device, or update the console software. Warning Label: Important safety information for users to review prior to using the equipment.
CONSOLE OVERVIEW (CONTINUED): Menu Navigation Keys: The Menu Navigation Keys allow the user to page through and change various options within a workout (or during a workout setup) using the four (4) 'Arrow' keys and then accept a particular option value using the 'Enter' key. Cruise Control: Engages Heart Rate Control to allow the equipment to maintain the user’s current heart rate through automatic speed and incline adjustments (when the user is utilizing heart rate monitoring). Truefitness.com / 800.
CONSOLE NAVIGATION: Home Screen: A. The Home Screen is displayed on the console when the machine first comes on or is reset by the ‘Stop’ key and there is no workout in progress. There are two possible Home Screens: one with ‘User Profiles’ turned “On” and one with ‘User Profiles’ turned “Off”. New machines are delivered with ‘User Profiles’ turned “Off”.
CONSOLE NAVIGATION (CONTINUED): Example - Using the Console Panel Navigation to Start a Workout: To begin a ‘Quick Start’ (Manual only) workout, press the 'Start' key under 'Quick Start'. New, preset workouts are accessed by pressing the 'Workout Finder' key under 'Preset Workouts' on the Console panel. In either case, a representation of the workout format will be displayed on the Main Console Workout Display .
CONSOLE NAVIGATION (CONTINUED): Workout Data Screen: F) Main Console Workout Display D) Time Display A) Distance Display E) Speed Display B) Incline Display C) HR Display/HCR Cruise Control Display l A) Distance Display: Displays the current Distance traveled (in miles), measured from the beginning of the workout up to the present instant. B) Incline Display: Displays the current level of incline as a percentage up from level.
USER PROFILES Creating a New User Profile: To create a new user profile, do the following: 1. Display the Home (“Hello” greeting) screen (if it is not displayed, hold the ‘Stop’ key until it appears). ‘User 1?’ will be displayed by default. For the following example, “User 2?” is used: ‘Home’ screen ‘Stop’ key 2. User the Left and Right arrow keys on the Menu Navigation panel to select one of the four profiles available. ‘Right Arrow’ key ‘Left Arrow’ key ‘Enter’ key 3.
USER PROFILES (continued). 4. Push and hold the ‘Up or Down Arrow’ keys on the Menu Navigation panel to enter the user name, one character at a time. Use the ‘Right and Left Arrow’ keys to move to the next character position or back to a pervious letter in the name. 5. When the name has been entered correctly, press the ‘Enter’ key on the Menu Navigation’ panel to accept it and move to the next entry screen. 6.
CREATING AND MANAGING A WORKOUT Beginning a ‘Quick Start’ Workout: 1. Bring up a pre-existing User Profile on the Main Console Workout Display. 2. Press the ‘Quick Start’ key. 3. A ¼ mile, manual (track) workout will come up, count down from three and start at zero incline and .5 mph speed. The user will have total control over the speed and incline during the workout. Setting Up and Starting a New, Preset Workout: 1. Bring up a pre-existing User Profile on the Main Console Workout Display. 2.
CREATING AND MANAGING A WORKOUT (CONTINUED) 5. The screen will display the first of five workouts saved under the selected User Profile. “S1” (S=Saved workout) will appear in the center ‘HR Detector’ display box. 6. Press the ‘Up Arrow’ key repeatedly to page through the five Workout Data Storage areas. The “S#” in the ‘HR Detector’ display box will cycle from “S1” through “S5” and the workouts shown on the ‘Main Console Display’ will reflect what workout is saved in each Workout Preset Data Storage area.
CREATING AND MANAGING A WORKOUT (CONTINUED) 2. Press the ‘HRC’ key under Cruise Control on the console. A screen will display showing “Target HRC”. 3. Choose Target HRC and then press the ‘Enter’ key on the Menu Navigation panel. A series of set-up screens will be displayed. They will require the following data entries: a. Age b. Weight c. Time (workout duration) d. Target Heart Rate e. Maximum Speed f. Maximum Incline 4.
CREATING AND MANAGING A WORKOUT (CONTINUED) Workout Summary: Note: At the end of every workout, whether it ends normally or ends by being stopped by the user before completion, a series of Workout Summary screens will be displayed and will cycle three times. These screens could include Time; Average Heart Rate; Maximum Heart Rate; Average Speed; Maximum Speed; Average Incline; Maximum Incline; Distance and Calories burned. There are two ways to capture this data. One is to write it down as it is displayed.
UTILITY FUNCTIONS: Utilities Options Menu – Maintenance Mode: Product setup under Maintenance Mode allows the user (or, preferably, a certified technician) to adjust the model configuration and setup. Maintenance Mode is entered by holding down the ‘Up Arrow’ key on the Incline Adjustment section of the Lower Panel and then holding down the ‘Enter’ key of the Menu Navigation panel. There are three subsections under the Maintenance Mode: 1. Diagnostics: a.
CARE & MAINTENANCE: It is important to perform the minor maintenance tasks described in this section. Failure to maintain the treadmill as described here could void the TRUE Fitness Warranty. To reduce the risk of electrical shock, always unplug the unit from its power source before cleaning or performing any maintenance tasks. Inspection: TRUE Fitness is not responsible for performing or scheduling regular maintenance or inspections. Users should inspect the treadmill daily.
RUNNING BELT ALIGNMENT: Proper belt alignment allows the belt to remain centered and ensures smooth operation. Realigning the belt takes a few simple adjustments. If you are unsure about this procedure, call the TRUE Service Department. CAUTION: • • • • Special care must be taken when aligning the running belt. Turn off the treadmill while adjusting or working near the rear roller. Remove any loose clothing and tie back your hair.
TENSIONING THE RUNNING BELT: If there is a slipping or jerking sensation when running on the treadmill, the running belt may require tightening. In most cases the belt has stretched from use. Tensioning the belt takes a few simple adjustments. If you are unsure about this procedure, call the TRUE Service Department. • Locate the belt adjustment bolts in the rear end caps of the treadmill. Using the appropriate size Allen wrench or socket turn BOTH adjustment bolts clockwise ¼ turn.
OTHER SCHEDULED PREVENTIVE MAINTENANCE: TRUE recommends that quarterly scheduled maintenance be performed by a qualified service technician. Please contact your dealer or visit www.truefitness.com to contact a local TRUE authorized service technician. Scheduled Preventive Maintenance: • • • • • • • • • • Record time, distance and hours from the console. Check error log in console. Check running belt and drive belt tension and tracking.
CHAPTER 6: CUSTOMER SERVICE CONTACTING SERVICE: TRUE Fitness recommends that you gather the serial number, model number, and a brief description of the reason for the request. After information has been gathered you may choose to contact your selling dealer or local service company to set an appointment. (If you are not familiar with who is in your area, you may visit our website at www.truefitness.com and use our dealer locater to obtain the contact information for the closest dealer).
CHAPTER 6: CUSTOMER SERVICE REPORTING FREIGHT OR PARTS DAMAGE: Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during shipment, please follow the guidelines below to determine the appropriate process for you to follow in case of damages. Severe Damage: Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.
TROUBLESHOOTING GUIDE: This troubleshooting guide is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error codes and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by persons whom rely wholly or in part on any description or statement contained within this manual. Please visit www.true- fitness.
TROUBLESHOOTING GUIDE (CONTINUED): Malfunction Heart rate is displaying erratically or not displaying (continued) Fault Code Possible Cause The battery inside the transmitter belt is depleted Another user wearing a compatible transmitter strap is within 3 foot (1 meter) of the unit Environmental interference from high voltage power lines Environmental interference from computers Environmental interference from motor driven appliances Environmental interference from cell or cordless phone Environmental in
TROUBLESHOOTING GUIDE (CONTINUED): Fault Code Fault CN05: No Lower Control Fault CN06: Config Mismatch Fault CN07: Calibration Timeout Category Description Cause Loose Cable Console No lower board connected to console - detection wires not connected. Console Console is configured for a product different than that to which it is connected. Console Incline Calibration was not able to complete within allowed time.
TROUBLESHOOTING GUIDE (CONTINUED): Fault Code Category Description Cause High belt/deck friction Fault SP01: Belt Under Speed Speed Tread motor rpm is below target rpm High belt tension Low Line Voltage Dirty or misaligned speed sensor High belt/deck friction Fault SP02: Belt Over Speed Speed Fault SP03: Belt Over Accel Speed Fault SP04: No Speed Signal Speed Tread motor rpm is higher than target rpm Tread belt speed increasing too quickly Speed sensor is not providing speed data Line Volta
TROUBLESHOOTING GUIDE (CONTINUED): Fault Code Fault IN03: Incline Run Fault Category Incline Fault IN04: Incline Max/Min Incline Fault D100: Motor Controller Fault DC MCB Fault D101: Lower Board Communication Fault DC MCB Description Incline moving when not commanded Incline value is out of expected operating range - may indicate that it is disconnected. Motor Control Board Fault Endex did not receive communication from BB in 18 seconds Cause Console displays Fault Calibration not saved.
TROUBLESHOOTING GUIDE (CONTINUED): Fault Code Fault D109: Motor Controller Zero Current Category Description Cause DC MCB Low Incoming AC Voltage Low AC Line Voltage High AC line voltage Fault D110: Motor Controller Overcurrent DC MCB High Incoming AC Voltage Motor Control Board High belt/deck friction Fault D111: Motor Controller Voltage Overload DC MCB Low Incoming AC Voltage Low AC Line Voltage Fault D112: Motor Controller Undervoltage DC MCB Low Incoming AC Voltage Low AC Line Voltage
PERFORMANCE 100 TREADMILL The TRUE® Fitness Performance 100 treadmill offers affordable quality without skimping on premium technology and engineering for your home fitness needs. The Performance 100 features TRUE’s Soft System® and is manufactured with commercial-grade materials and the finest components so it feels and functions like a commercial machine. It also features the latest in fitness app technology and connectivity with the integration of Wahoo Fitness RunFit App tracking.
PERFORMANCE 100 TREADMILL TECHNICAL SPECIFICATIONS Power Source 120v/15A Cord Length 8' (2.4M) Drive Motor 3 HP DC Impact System Roller Diameter Frame Construction Straddle Covers True Soft System 3”/7.62 cm Robotically Welded Heavy-Gauge Steel Oversized Black Plastic Speed Range 0.5 MPH to 12.0 MPH/0.8 KPH to 19.
PERFORMANCE 300 TREADMILL Recognized as a Best Buy by Treadmill Doctor for several years running, the TRUE® Fitness Performance 300 is a treadmill suited for users of all fitness levels. The quick keys, data feedback and challenging programs plus the addition of four unique user profiles ensure the entire family can work towards their health and fitness solutions. Pair this with the integration of Wahoo Fitness RunFit App tracking technology and your cardio workout is kicked up a notch.
PERFORMANCE 300 TREADMILL TECHNICAL SPECIFICATIONS Power Source 120v/15A Cord Length 8' (2.4M) Drive Motor 3 HP DC Impact System True Soft System Belt Orthopedic Roller Diameter 3”/7.62 cm Frame Construction Straddle Covers Robotically Welded Heavy-Gauge Steel Oversized Black Plastic Speed Range 0.5 MPH to 12.0 MPH/0.8 KPH to 19.
Residential Limited Warranty Performance 100 Treadmill Save time and register online! Activate Multiple Warranties at truefitness.com.
Residential Limited Warranty Performance 300 Treadmills Save time and register online! Activate Multiple Warranties at truefitness.com.
Save time and register online! Activate Multiple Warranties at truefitness.com. The above Limited Warranty is subject to and will be in accordance with the conditions set forth below: 1. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MANY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. 2.
Thank you for purchasing a TRUE product. To validate the TRUE product warranty the fast and easy way, please go on-line now to www.truefitness.com and register your product. The information you provide will never be distributed to any other individuals or agencies for any purpose. If you prefer to mail your warranty card, have the owner of the product complete the information below and return it to TRUE Fitness within 30 days from the date of equipment installation.
THE WAHOO RUNFIT APP: Your TRUE Performance Treadmill comes equipped with Wahoo’s SMART technology. Now you can stay connected to your workout with Wahoo’s RunFit App and get the results of your workout instantly on your smartphone. Get started with three easy steps… 1. Download Wahoo’s Runfit App. 2. Wahoo’s popular RunFit app gives you the ability to capture, analyze and share performance data generated during your workout. Wahoo’s RunFit app can be downloaded from the App Store and Google Play. 3.
WAHOO RUNFIT APP (CONTINUED): List of additional apps from http://www.wahoofitness.com/apps: Map My Run Map My Walk Zwift Map My Ride Running and Walking with Endomondo Calorie Counter & Diet Tracker by My Fitness Pal Pear Personal Coach Export in .tcx, .gpx, .pwx, .csv, .wf, PDF 100/300 detailed iPhone instructions: 1. Start with the Wahoo Fitness app open on your smartphone/device. 2. Press the ‘Workout Data’ (Bluetooth symbol) button located just to the right of bottom center on the console. 3.
Connecting to an external Bluetooth HR monitor (For iPhone and Android devices) Follow the below steps for connecting all applicable HR devices: 1. Connect the Bluetooth HR device to the iPhone or Android device. (Note: For the 5 kHz HR device, it will connect to the TRUE console automatically.) 2. Connect the iPhone or Android device to the TRUE console via Bluetooth.
