User Manual User guide

MODEL RL2000 USER MANUAL

The User manual describes the operating features of the Model RL2000 series ATM and shows how to

perform the procedures that would typically be performed by the owner or operator personnel.

The manual is divided into the following sections:

SECTION 1, INTRODUCTION. Summarizes the basic features of the Model RL2000 series ATM.

SECTION 2, BASIC OPERATION. Describes the basic operation of the terminal:

 Control Panel Layout.

 Keypads (Function, Main, On-Screen)

 Menu-Based Operation

 Customer Transaction Process

 Voice-Enabled Transactions

SECTION 3, CASSETTE CLOSE / CASH REPLENISHMENT. Describes the menu functions for cassette close

procedures. Cash replenishment steps for each dispenser and standards are covered as well.

SECTION 4, GENERAL MAINTENANCE. Describes normal preventative and corrective maintenance proce-

dures appropriate for user personnel.

 Replenishing Receipt Paper

 Cleaning the Enclosure/Card Reader

APPENDIX A - SOFTWARE LICENSE AGREEMENT / COMPLIANCE STATEMENTS

APPENDIX B - WARRANTY STATEMENT

APPENDIX C - COMBINATION LOCKS

APPENDIX D - TDM “BACKGROUND PAPER”. A short background paper on the TDM mechanism.

WHAT’S IN THIS MANUAL

IMPORTANT: Follow the instructions provided in SUPPLEMENT A of this manual for replacing

the battery for either the T5 or T7 PCI-EPP. Failure to follow the explicit instructions for the T5

will permanently damage the keypad!

SUPPLEMENT B - TDM HARDWARE STATUS CODES/CLICK COUNTS/TERMINAL ERROR CODES. Error codes

listing peculiar to hardware and communications protocol.

SUPPLEMENT A - T5 AND T7 BATTERY REPLACEMENT PROCEDURES