Warranty
STACK-ON FIRE RESISTANT SAFE
LIMITED LIFETIME GUARANTEE AND LIMITED FIVE YEAR WARRANTY
(Valid Only for Purchases in North America)
If your Stack-On Fire Resistant Steel Safe suffers damage due to theft or fire at any time while still owned by the original
owner, Stack-On will either repair or replace (at Stack-On’s discretion) your safe free of charge. If Stack-On chooses to
repair the safe, such repair work may be performed by a local technician approved by Stack-On. Depending on the extent
of the damage, Stack-On may require the safe be returned to the factory for repair. If the safe is so returned, Stack-On will
pay the freight to the factory as well as the return freight. If the safe is replaced, Stack-On will pay the freight. This
guarantee does not cover labor costs for removal or installation of the safe and its contents. Any repair, dismantling, or
tampering undertaken without the prior written approval or direction of Stack-On will nullify this guarantee. Personal
property in the safe is not covered under this guarantee.
In addition, Stack-On Fire Resistant Steel Safes are warranted to be free from defects in material and workmanship for a
period of five (5) years from the date of original purchase by a consumer. This warranty extends to the initial consumer
only. If you believe there is a defect in material or workmanship in your Stack-On Fire Resistant Steel Safe during the 5-
year warranty period, please contact our customer service department at the address and in the manner set forth below. If
Stack-On is properly notified during the 5-year warranty period and, after inspection confirms there is a defect, Stack-On
will, at its sole option, provide repair parts or exchange the product at no charge, or refund the purchase price of the
product.
THIS WARRANTY DOES NOT COVER ANY PRODUCT, OR ANY PART OF ANY PRODUCT, WHICH HAS BEEN SUBJECT TO
EXCESSIVE USE, ACCIDENT, NEGLIGENCE, INCORRECT MAINTENANCE, ALTERATION OR REPAIR BY ANYONE OTHER
THAN STACK-ON, ABUSE, OR MISUSE.
THIS WARRANTY IS EXCLUSIVE AND EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE
HEREBY DISCLAIMED AND EXCLUDED. STACK-ON SHALL NOT BE SUBJECT TO ANY OTHER OBLIGATIONS OR
LIABILITIES. STACK-ON NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT, ANY
OTHER LIABILITY IN CONNECTION WITH THE SALE OF STACK-ON'S FIRE RESISTANT STEEL SAFES.
STACK-ON WILL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO THE INITIAL CONSUMER FOR ANY
INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF THE PURCHASE
OR USE OF ANY STACK-ON PRODUCTS, INCLUDING THE FIRE RESISTANT STEEL SAFES. STACK-ON'S LIABILITY FOR
ANY BREACH OF THIS WARRANTY SHALL BE LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF THE DEFECTIVE
PRODUCT, AS DESCRIBED ABOVE, OR A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT
SHALL STACK-ON'S OBLIGATION UNDER THIS WARRANTY EXCEED THE PRICE OF THE PRODUCT.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE
TO STATE.
Please send your claim pursuant to the above guarantee or warranty in writing by regular mail or email to:
Stack-On Products Co.
Attn.: Customer Service Department
1360 North Old Rand Road
Wauconda, IL 60084
customerservice@stack-on.com
Be sure to include:
Your name and address
A description of the warranty claim, fire or theft
The model number and photographs of the safe
The serial number off the front or back of the safe
A copy of the report from the fire department, police or insurance company within 30 days of damage (applies to units
damaged by theft or fire)
Proof of purchase information of the safe
This product is not designed for the storage of computer disks, CDs, DVDs, audio-visual materials or
photographs/negatives.
08/07