Warranty
Sencor 2-Year Limited Warranty
To whom does the warranty extend?
This warranty covers products purchased in the United States for personal, family or
household use only, and extends only to the original purchaser/gift recipient who has the original
receipt.
What is covered by this warranty?
Any defect in material or workmanship of the Sencor product.
What is NOT covered by this warranty?
The warranty does not cover:
• Parts that are subject to wear, including, without limitation, all glass parts and glass containers,
blades, cutters, strainers, motor brushes, seals, clutches, gaskets and/or agitators, etc.
• Commercial use of our products, or any other use that is not specified in printed instructions.
• Damage by accident, mishandling, misuse, abuse or negligence, or/and damage caused by failure to
clean and maintain the product in accordance with manufacturer’s instructions.
• Products purchased outside the United States.
• Accessories, replacement parts or repair service other than those authorized by Sencor.
• Cosmetic damages, including scratches, cracks, and stains.
• Damage due to use with a third party product.
• Damage due to acts of nature, such as fire or flood.
• Products where the original serial numbers have been removed or altered.
What will Sencor do for a defect in material or workmanship during the warranty period?
We will replace the defective product with a new product when you return it
to the store/web site where it was purchased, as long as you are the original purchaser/gift
recipient who has the original receipt and subject to the seller’s return policy. If your product is
still under warranty but is not available anymore, we will replace it with a same category product of
the same or greater value. We will not pay for shipping the defective product to us. We (through
the seller) will pay for shipping the replacement product to you.
How long is the warranty period?
The limited warranty commence upon the date of original purchase of the product, and will extend
for two years.
How do I get warranty service?
Find your receipt that identifies the name of the product. Pack your unit, preferably in original packing
materials including the carton. Return your product
to the store you have purchased your product from, or call our toll-free Help Line at +1-844-4-
SENCOR (+1-844-473-6267) for more information during the hours of 9:00 AM – 5:00 PM (CST)