Quick Start User Manual

Publication IASIMP-QS011B-EN-P — January 2009

Rockwell Automation

Support

Rockwell Automation provides technical information on the Web to assist

you in using its products. At

http://www.rockwellautomation.com/support,

you can find technical manuals, a knowledge base of FAQs, technical and

application notes, sample code and links to software service packs, and a

MySupport feature that you can customize to make the best use of these

tools.

For an additional level of technical phone support for installation,

configuration, and troubleshooting, we offer TechConnect Support programs.

For more information, contact your local distributor or Rockwell Automation

representative, or visit

http://www.rockwellautomation.com/support.

Installation Assistance

If you experience a problem with a hardware module within the first 24

hours of installation, please review the information that's contained in this

manual. You can also contact a special Customer Support number for initial

help in getting your module up and running.

New Product Satisfaction Return

Rockwell tests all of its products to ensure that they are fully operational

when shipped from the manufacturing facility. However, if your product is

not functioning, it may need to be returned.

United States 1.440.646.3434

Monday – Friday, 8 a.m. - 5 p.m. EST

Outside United

States

Please contact your local Rockwell Automation representative for any

technical support issues.

United States Contact your distributor. You must provide a Customer Support case

number (see phone number above to obtain one) to your distributor in

order to complete the return process.

Outside United

States

Please contact your local Rockwell Automation representative for

return procedure.