Instructions / Assembly
26
Troubleshooting Alarm Codes
Code Descripon Heater Funcon What To Do
A004 Compressor Shutdown: Discharge-Sucon Trip.
Heang source defaults to
elements due to compressor
malfuncon.
Call Tech Support at 1-800-995-0982.
T005 Compressor Shutdown: Discharge Temp High.
A006 Sucon Temperature Too Low.
Heang source defaults to
elements due to low air ow.
1. Check air lter and clean if necessary.
2. Check fan operaon.
3. Check ducng for blockages (if applicable).
4. Refer to Use and Care Manual.
5. Call Tech Support at 1-800-995-0982.
T007 Compressor Shutdown: Comp.Feedback Failure
Heang source defaults to
elements due to compressor
malfuncon.
Call Tech Support at 1-800-995-0982.
A007 Compressor Shutdown: Comp.Feedback Failure.
A008 Detected Dry Fire Condion.
Dry Fire Protecon--
Not sucient water in the
storage tank. Heater disabled.
1. Fill storage tank with water.
2. Purge all air from the storage tank by
running a hot water faucet.
3. Refer to Use and Care Manual.
4. Call Tech Support at 1-800-995-0982.
T009 Compressor wiring may be faulty.
Heang source defaults to
elements due to compressor
malfuncon.
Call Tech Support at 1-800-995-0982.
A101 Sucon Temperature Sensor Failure.
Heang source defaults to
elements due to heat pump
temperature sensor
malfuncon.
A102 Ambient Temperature Sensor Failure.
A103 Lower Heater Temp Sensor Failure.
Lower Tank Temperature
Sensor malfuncon. Heater
disabled.
A104 Upper Heater Temp Sensor Failure.
Upper Tank Temperature
Sensor malfuncon. Heater
disabled.
A105 Evaporator Temp Sensor Failure.
Heating source defaults to
elements due to heat pump
temperature sensor malfuncon.
A106 Discharge Temp Sensor Failure.
A107 Water Detected on Floor: Check for Leaks.
Water is detected in the drain
pan.
1. Check for water leaks.
2. Refer to Use & Care Manual
3. Call Tech Support at 1-800-995-0982.
A108 Condensate Blocked: Unclog Line.
Heang source defaults to
elements due to condensate
drain blockage.
1. Clean condensate drain.
2. Refer to Use & Care Manual
3. Call Tech Support at 1-800-995-0982.
A125 Lower Element Error or Relay Stuck Closed.
Heang element or
Control board failure. Heater
disabled.
1. Disconnect power to unit.
2. Call Tech Support at 1-800-995-0982.
A126 Upper Element Error or Relay Stuck Closed.
A127 Element Wire Roung Error .
Elements mis-wired or
control board failure. Heater
disabled.
1. Disconnect power to unit.
2. Contact your installer/contractor to
rewire elements properly.
3. Call Tech Support at 1-800-995-0982
A128 Lower Element Relay Failure to Close Error.
Control board relay failure.
Heater Disabled.
Call Tech Support at 1-800-995-0982.
A129 Upper Element Relay Failure to Close Error.
A130 Unit O/Air Temp Freezing: Enable Unit.
Ambient temperature below
freezing. --FREEZE WARNING
Select mode to enable heater.
T131 Clean Filter Reminder
Air lter roune
maintenance reminder.
1. Set mode to Electric or O.
2. Remove air lter and clean by washing
with mild detergent.
3. Dry air lter and reinstall.
4. Set unit to desired mode.
T132 Water Heater diculty sasfying demand.
Water Heater cannot
sasfy demand.
1. Check for open faucets.
2. Check for water leaks.
3. Refer to Use & Care Manual.
4.Call Tech Support at 1-800-995-0982.