Software User Guide For use with ResortLock and LockState Locks www.ResortLock.com www.LockState.
Table of Contents SECTION 1 General Overview 1. Foreword ................................................................. 2. Important Information ............................................ 3. Software Installation ............................................. 4. New Users / Operators ........................................... 3 3 3 4 SECTION 2 Menu Overview 1. Menu Overview ..................................................... 5 SECTION 3 Initial Lock & User Setup 1. Lock Setup ...................
General Overview Section 1 1. Foreword About This Manual This manual is designed for users of the ResortLock RL2000, RL4000 or the LockState 1500. This manual only covers software installation, setup, and use of the software with the lock. Lock installation and anual lock operation can be found in the Installation & User Manual provided with the lock.
General Overview Section 1 Step 3: Opening Lock Management Software 1. Make sure you have plugged in the 1-Wire to the USB adaptor and the USB adaptor into your computer before starting the software. 2. Double Click on the new icon on your desktop. 3. Login – Default User Name: dallas, Password: ibutton To create a new User Name and Password after you are logged in go to 4. New Users / Operators below. Step 3: Install 1-Wire USB Driver First The default system password is 000000(6 Zeros).
Menu Overview Section 2 The left-hand menu provides options for programming the lock, managing user access, retrieving audit trails and generating remote codes. Below is a quick overview of the menu and description of each section. Add locks manually, change lock names & settings. Setup a new lock with the ibutton programming key. Lock Management Menu View locks, add new locks, program lock behavior & perform lock maintenance. Set auto lock or unlock times & passage modes.
Initial Lock & User Setup Section 3 1. Lock Setup First you’ll need to add the lock’s information, such as the serial number, name & address to the software. This will synchronize the software to the lock and allow programming of access codes, lock functionality and remote code generation.
Initial Lock & User Setup Section 3 2. Plug your blue iButton programming key into the 1-Wire iButton reader plugged into your USP port if you haven’t done so already. 3. Click on the Issue Key button below the settings. You will see an alert warning that this will erase any information currently on the lock. Press OK to continue. Once you see the message “Write System Setup Key OK”, remove the blue iButton programming key from the reader. (RL 2000 Reset Button) (RL4000/LS1500 Reset Button) 4.
Initial Lock & User Setup Section 3 2. User Setup – Issuing Permanent User Codes and iButtons This section will explain how to enroll new user codes and ibuttons. This is a two step process. First add the codes and iButtons to the software. Then, transfer this information to the lock. Step 1 – Add Codes/iButtons to RL Management Software 1. Go to the User Code Management > User Settings 2.
Initial Lock & User Setup Section 3 3. Enter the remaining User profile information as follow: • Status: Active or Inactive (reserve for future use) User. • Department (Optional): User can either select the pre-input Department name from the pull down list, or input a new name in the field. The new name will be saved to the Department list once the data is saved. • Title, Address (Optional): Can be entered if desired. 4.
Initial Lock & User Setup Section 3 3. Temporary Remote Code Generator / ResortLock ONLY With the ResortLock, remote codes can be given to guests that last anywhere between 1 hour and 364 days. These are codes that do not need to be programmed into the lock but instead can be generated remotely from the lock. These codes can be set to activate and expire whenever you chose. For more information on how ResortLock’s remote code system works, visit www.ResortLock.com.
Initial Lock & User Setup Section 3 5. Fill in Guest Information • Fill in the guest first and last name. This is required. • For Code Type specify whether the code is a one time service code (to be used only once and then locked out) or temporary code. 6. Select the Start Date & time and End Date & time that you want to provide access to the property. 7. Finally, click the Create Code button to generate your temporary code.
Advanced Access Control Lock Management Section 4 1. Lock Schedule This function is used to set the lock to automatically lock, unlock, change to storehouse mode, or classroom mode at specific time. For example, you could set the lock to automatically unlock at 8AM then relock at 5PM Monday through Friday. Step 1: Create Lock Schedule in Software 1. Go to the Lock Management > Lock Schedule window on the left-hand menu. 2. There are 16 Timed Operation Groups in total, and up to 16 settings in each group.
Advanced Access Control Lock Management Section 4 4. Select the Lock Schedule you created in Step 1 above. Then click Select. The Lock Schedule will now be assigned to the lock in the software. 5. Now click Save in the upper menu of the Lock Settings window. 6. Final Step – to transfer this information to your lock, simply re-issue the user keys in the Single-Lock or Multi-Lock Programming windows. When you issue a key, the Lock Schedule information will be automatically transferred to the lock.
Advanced Access Control User Management Section 5 1. Time Shift Setting This function is used to restrict certain users/personnel from gaining access during off-hours. For example, you could set up a user so that they can only gain access Monday – Friday from 8AM to 5PM. To set up a Time Shift Schedule: 1. Go to the User Code Management > Time Shifts section on the left-hand menu. 2.
Advanced Access Control User Management Section 5 2. Holiday Schedule This function is used to restrict access during periods such as holidays and facility closings. First a Holiday Schedule must entered and saved in the system. This will create a schedule for when selected users are locked out of the facility. Then that Holiday Schedule/Exception Data must be applied to the user(s). 1. Select User Code Management > Holiday Schedule from the left-hand menu. 2.
Audit Trail Section 6 1. Retrieving an Audit Trail Up to 4000 access events (Audit Trail) can be recorded and stored on the lock. When 4000 records have been stored, the oldest records will be overwritten. The Audit Trail will show both successful and unsuccessful access attempts. Information can be pulled from one lock or several locks at one time.
