User Guide
Intellectual property notices © 2009 Palm, Inc. All rights reserved. Palm, Pre, Synergy, and the Palm and Pre logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft group of companies. Exchange ActiveSync Enabled. Facebook® is a registered trademark of Facebook, Inc. Google and Google Maps are trademarks of Google, Inc. Doc View and PDF View are provided by Documents To Go®, a product of DataViz, Inc. (dataviz.com).
Contents Chapter 1 Chapter 2 Welcome 42 6 7 7 43 43 Basics 10 14 15 16 18 22 24 27 30 31 32 33 36 Chapter 3 Your Palm® Pre™ phone What’s in the box? Where can I learn more? Get to know your phone Set up your phone Charge the battery Turn the phone on/off Use gestures: tap, swipe, drag, flick, pinch Open applications Work with applications Enter information Use the menus Search to find info and make calls View and respond to notifications Update the software on your phone Copy files between your pho
93 97 98 99 Chapter 7 Photos, videos, and music 102 102 106 107 109 Chapter 8 Contents Doc View PDF View Preferences 136 139 139 141 142 143 4 Wi-Fi Location Services Web Google Maps Bluetooth® wireless technology Use your phone as a modem Documents 128 131 Chapter 10 Camera Photos Videos YouTube Music Web and wireless connections 114 117 118 122 123 125 Chapter 9 Tasks Memos Clock Calculator Backup Date & Time Device Info Regional Settings Screen & Lock Sounds & Ringtones Chapter 11 Troubl
Welcome Congratulations on the purchase of your Palm® PreTM phone.
Your Palm® Pre™ phone In one compact and indispensable device, you now have all of the following: • An advanced wireless phone running the Palm® webOS™ platform • A full suite of organizer applications: Contacts, Calendar, Memos, and Tasks • High-speed data with EVDO and 1x support • Wi-Fi capability • A 3-megapixel digital camera • GPS functionality • Integrated text, multimedia, and instant messaging (IM) • Tools to view and manage Microsoft Office and Adobe PDF files Your Palm® Pre™ phone puts Palm’s new
What’s in the box? Print material All of the following items are included in the phone box: • Getting Started Guide • Palm warranty • End User License Agreement Hardware Where can I learn more? • On-device Help: Read short how-tos and watch animations on your new phone. To view all Help: Open Help . To view Help topics for a single application: Open the application, open the application menu, and tap Help. • Online support from Palm: Visit palm.
Chapter 1 : Welcome
Basics You’re about to discover the many things about your Palm® Pre™ phone that will help you better manage your life and have fun, too. As you become more familiar with your phone, you’ll want to personalize the settings and add applications to make it uniquely yours. But first, take the few easy steps in this chapter to set up your phone and get it running.
Get to know your phone Front view Slide out the keyboard • Hold the phone as shown below and gently push up. 1 Earpiece 2 Touchscreen: Tap and make other gestures directly on the screen. See Touchscreen. 3 Volume 4 Gesture area: Make the back gesture and begin other gestures here. See Use gestures: tap, swipe, drag, flick, pinch. 5 Microphone 6 Center: Press to display Card view (see Display all open applications (Card view)). 7 Keyboard: See Keyboard.
TIP Be careful not to scratch, crush, or apply too much pressure on the Touchscreen touchscreen. Do not store your phone in a place where other items might damage it. When you pack your phone away, use the pouch to protect it. Keyboard 1 Application name: Displays the name of the currently open application. Tap the name to open the application menu. 2 Launcher: See Open an application in the Launcher. 1 Orange: Press to enter numbers, punctuation, and symbols that appear above the letters on the keys.
What are all those icons? You can monitor the status of several items using icons at the top of the screen: Item Description No wireless service provider network is available. Title bar icons and descriptions Bluetooth® wireless technology is turned on. See Bluetooth® wireless technology. Item A Bluetooth connection is in progress. Description The battery is being charged. The battery is fully charged. The battery is low. See Charge the battery. Airplane mode is turned on.
Back view Top view 1 Power: Press to wake up or turn off the screen. Press and hold to turn your device and all wireless services completely off and to turn your device back on after having turned it completely off. 2 Ringer switch: Slide to turn the ringer and notification sounds on or off (red means off). The ringer switch does not affect music or video playback sounds. 3 3.
Set up your phone TIP If you don’t see the confirmation email in your Inbox, check your spam mail folder in your desktop email program. 1 Press and hold the power button on the upper-right corner of your phone until you see a logo on the screen (approximately five seconds). Please be patient while your phone starts up. TIP If your phone does not turn on after you insert the battery and press and hold power, you need to connect your phone to the AC charger to charge it (see Charge the battery).
Charge the battery 2 Connect the small end of the USB cable to the charger/microUSB connector. 3 Connect the other end of the USB cable to the AC charger. 4 Plug the AC charger into a working outlet. WARNING Use only batteries and chargers that are approved by Palm with your phone. Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage.
• Keep your battery away from direct sunlight and other sources of heat. Temperatures over 45 degrees Celsius can permanently reduce the capacity and life span of any lithium-ion battery. • As with any mobile phone, if you are in an area with no wireless coverage, your phone continues to search for a signal, which consumes power. Turn off your phone if you are outside a coverage area (see Turn wireless services off (airplane mode)).
Turn wireless services off (airplane mode) Turn wireless services on Airplane mode turns off your phone as well as the Bluetooth® wireless technology and Wi-Fi features. Use airplane mode when you are on a plane or anywhere else you need to turn off all wireless services. You can still use apps like Calendar, Contacts, Photos, Music, Doc View, and PDF View.
Turn everything (the screen and wireless services) on/off • To turn both the screen and wireless services off: Press and hold power and tap Turn Off. You make gestures in two areas on your phone: the touchscreen and the gesture area. The gesture area is the black area extending from the bottom of the screen to halfway down the Center button. * Gesture area You also need to know about the Center button.
Swipe: A swipe is most often a horizontal gesture, from right to left or left to right. Do it fast, do it lightly. In a swipe, your fingertip just skims the surface of the touchscreen or gesture area. Drag: Drag is the gesture you make for a slow scroll up and down a list. Slide your fingertip slowly along the surface—no need to bear down. One kind of swipe you’ll use a lot: Back. Make the back gesture from right to left anywhere in the gesture area.
To close an application in Card view, flick the card up toward the top of the touchscreen. This is called throwing the card off the top of the screen. Stop scrolling: Tap or drag the screen while scrolling. In some applications, such as Email and Messaging, you can throw a list item off the side of the screen to delete the item. Scroll gestures Scroll a specific amount: Drag the screen in the desired direction.
Zoom out to decrease the size of items on the screen in Email, Web, Photos, Doc View, PDF View, Google Maps: Pinch in: Place two fingers on the screen and bring them together. Zoom in or out a fixed amount (Web, Photos): Double-tap the screen. Place the cursor in a text field: Tap the location. Move the cursor: Tap the location to insert the cursor. Press and hold the orange key. Place your finger anywhere onscreen and drag your finger in the direction you want to move the cursor.
Select text: Tap the location to insert the cursor. Press and hold Shift . Place your finger anywhere onscreen and drag your finger in the direction you want to select text. Delete a list item Throw the item off the side of the screen. If prompted, tap Delete to confirm the deletion. The delete gesture is available in applications such as Email, Messaging, Tasks, Music, and Bluetooth. If you can’t delete a list item by throwing it, open the item and look in the application menu for a delete command.
Open an application in Quick Launch 1 Drag up slowly from the gesture area to the screen. Quick Launch is the bar of five icons that is always available at the bottom of Card view and the Launcher. To open an application from Quick Launch, just tap the icon. 2 Move your finger to the application icon. When you see the app name appear, lift your finger. The application opens. Open an application in the Launcher Quick Launch can display no more than five icons.
2 To find the app you want, swipe up or down to see all the icons on a page. Swipe left or right to see other pages. Open an application using search 1 Press Center to open Card view. 2 Enter the name of the application. 3 When the application icon appears in the search results, tap it. Work with applications Go up one level in an app (back gesture) them. The back gesture takes you up one level from a detailed level to a more general view of the application you're working in.
Display all open applications (Card view) TIP You can also maximize the center card in Card view by flicking down from the screen to the gesture area. Card view displays open applications as small cards, so that you can easily scroll through them and drag them to change their order. TIP You can set a preference to move among maximized application windows with a full swipe in the gesture area (see Turn advanced gestures on/ off).
Close an application • In Card view (see Display all open applications (Card view)), throw the card off the top of the screen. 3 Tap and hold a Launcher icon, and after the halo appears around the icon, drag the icon onto the Quick Launch bar. Reorder Quick Launch icons You can change the position of any Quick Launch icon except the Launcher icon. 1 In Card view, tap and hold a Quick Launch icon. 2 After a halo appears around the icon, drag it to another location.
3 To move the icon to another page, drag it to the left or right edge of the screen. Don’t release the icon until the new page appears. Enter information Use the keyboard Delete an application You can delete applications that you have installed on your phone. 1 While pressing and holding the orange 2 Tap Delete. key, tap the app icon. 1 Orange: See Enter alternate keyboard characters. 2 Shift: See Enter uppercase letters.
• Turn on Caps Lock: Press Shift appears: . • Turn off Caps Lock: Press Shift twice. The Caps Lock symbol TIP The symbols and accented characters are grouped according to their similarity to the corresponding key. In some cases, the symbol is related to the alternate character on the key, not the letter. For example, to type a € or other currency symbol, press Sym + h. Why? Because the alternate character on the H key is $. .
Symbols and accented characters Press Sym press… and to select… p or P ¶~\`•÷^[]{}<>«»Øμ| q or Q \~| r or R ®² s or S ßšŠ~\`•÷^[]{}<>«»Ø| t or T ™³¾ u or U úùüûÚÙÜÛ[]{}<>«» v or V ^ w or W ÷^± x or X x¤ y or Y ÿýŸÝ¥[]{}<>«» z žŽ• , or _ ~\`•÷^[]{}<>«»Øμ| . …~\`•÷^[]{}<>«»Øμ| @ °•Ø To accept the information you entered, do one of the following: • Tap outside the field. • Press Enter .
Save information • On most screens, your information is saved automatically. Just make the back gesture to close the screen (see Go up one level in an app (back gesture)), and your info is saved at the same time. • On screens with a Done button, tap Done to save your information. Use the menus Most applications have an application menu hidden in the upper-left corner, which provides access to additional features.
1 Tap the application name in the upper-left corner of the screen. Open the connection menu The connection menu lets you manage wireless services—the phone, Bluetooth® wireless technology, and Wi-Fi. DID YOU KNOW? The connection menu also displays the current day and date and the battery charge level. 2 1 Tap the upper-right corner of the screen.
2 Begin typing the search term. As you type, search displays any contact names and application names that match the character. As you continue typing, the search results narrow. You can also enter a search term in the Help application to search for help content related to the term. View and respond to notifications Respond to a notification Notifications show up at the bottom of the screen to notify you of new voicemail and messages, upcoming appointments, missed calls, and more.
View all your notifications For most types of notifications, if you do not tap a notification after a few seconds, it becomes an icon in the lower-right portion of the screen. 1 Tap anywhere on the bottom of the screen to display your notifications. Update the software on your phone Palm continually provides updates to your phone’s operating system. Update notifications are sent to your phone automatically when a system update is available (see Respond to a system software notification).
Here is some additional information about system updates: NOTE You can use your phone while updates are being downloaded, but you • If you have Wi-Fi turned on and the battery has at least a 30% charge, your phone automatically downloads a system update if one is available— you don’t have to do anything. If Wi-Fi is not turned on when the update becomes available, the Palm servers continue to check your device for Wi-Fi availability for two days.
2 If a message appears stating that a system update is available, do the following: IMPORTANT Do not remove the battery while updates are being installed. Use App Catalog to shop for new applications Use App Catalog to browse and download any of the many applications available for your phone. App Catalog contains both free apps and apps you can buy.
2 Swipe right or left on the thumbnails to see featured and popular applications, or do one of the following: • If available, tap Support to go to the developer’s product support page. • Open the application menu and tap Flag as inappropriate to flag the item as inappropriate. • To search by name: Tap Search, enter the search term, and press Enter . • To view apps in a popular category: Under Top Tags, tap the category you want.
KEY TERM DRM-free: Describes a file that is not protected by Digital Rights Management. DRM-free music files can be copied as many times as you like and can be played on your Pre phone. To learn more about DRM-free music, go to apple.com and search on iTunes Plus. 1 Connect your phone to your computer with the USB cable. 2 On your phone, tap Media Sync. 3 The first time you use Media Sync mode, an alert warns you that you cannot make or receive calls or text messages. Tap OK.
Chapter 2 : Basics
Transferring Data If you have data such as contacts or calendar appointments on an older Palm device or in a desktop organizer such as Palm® Desktop software by ACCESS or Microsoft Outlook®, you can transfer that data to your Palm® Pre™ phone. From a Windows computer, you can transfer contacts, calendar appointments, tasks, and memos/notes from Palm Desktop software by ACCESS version 6.2 and Microsoft Outlook 2003 or later.
Data transfer overview While you have many options for transferring data, Palm recommends that you take advantage of the Synergy feature by putting your data in an online account—for example, if you don’t have a Google account, we recommend that you create one and store your data there (see How do I get names and other info into Contacts?, How do I get events into Calendar?, and How do I send and receive email on my phone?). If you don’t want to do this, there are other ways to get data on your phone.
1 On your computer, set up an account on the Google website (go to gmail.com) or with Microsoft Exchange (speak to an IT person at your company). 2 On your Pre phone, open Contacts . 3 Enter your username and password for the Google or Exchange account. NOTE You don’t have to go to Calendar to set up your account there—that’s done automatically using the username and password you enter in Contacts. 4 To transfer data from a desktop app that you want to stop using, go to palm.
If you are already using Google, Facebook, and/or Exchange to manage your calendar and contacts, then all you need to do is set up one or more of these accounts on your phone. Online account sync table Set up your Pre phone to sync with... To sync this data...
NOTE You don’t have to go to Calendar to set up your account there—that’s I’d rather sync directly with my computer done automatically using the username and password you enter in Contacts. 4 Install a third-party application on your computer that enables you to sync with Google. Go to palm.com/migrate-pre to learn about available third-party sync solutions. 5 Follow the instructions of the third-party app to sync the data in your desktop app with Google.
Chapter 3 : Transferring Data
Phone You can effectively manage multiple calls, such as swapping between calls, answering a second call, and creating conference calls with up to two callers. You can also work with other applications while on a call. Your Palm® Pre™ phone helps you perform all these tasks with ease.
Make calls TIP Tap the onscreen backspace icon (to the right of the number you enter) to delete numbers you’ve entered one at a time. Tap and hold the icon to delete all the numbers you’ve entered. For information on turning the phone off and back on, see Turn the phone on/off. Dial using the onscreen dial pad The onscreen dial pad lets you make a call without sliding out the keyboard.
Dial using the keyboard Dial by contact name in the Phone application 1 See How do I get names and other info into Contacts? for instructions on getting contacts on your phone. You can also look up and dial contacts using universal search (see Dial by contact name using universal search). 2 In the Launcher or Card view, use the keyboard to enter the number. You do not need to press the orange key to enter numbers, *, or #. 1 Open Phone .
TIP If you do not want contact matches to appear when you type a number on the keyboard, you can turn off the Show Contact Matches preference (see Show contact matches). When this preference is off, you can still dial by contact name in the Phone application. After opening Phone, tap the contact list icon to the right of “Enter name or number.” Type the contact name or initials, and tap the number when it appears. Redial the last number dialed 1 Open Phone 2 Tap .
DID YOU KNOW? If you are playing music or a video on your phone and a Use voicemail call arrives, playback pauses automatically and resumes when you hang up or ignore the call. TIP See a photo of the person calling you! Learn how to assign a caller ID photo in Add a photo to a contact. Set up voicemail 1 In the Launcher, Card view, or Phone, press and hold 1 . When the search results screen appears, continue holding 1 until the Phone application appears.
If you created a reminder in the contact info of a caller, the reminder appears as a notification when you make a call to or receive a call from the person. See Assign a reminder message to a contact. • Adjust call volume: Press Volume. Manage a call Do any of the following: * Volume DID YOU KNOW? You can send and receive text messages during a call. This is a great way to stay connected with friends and colleagues during a long call.
NOTE You cannot send or receive multimedia messages using a Wi-Fi network. Swap between two calls You can swap between calls only if the second call is incoming. 1 Open the Launcher or Quick Launch while on a call. 2 Tap the other application. 3 Tap the call notification at the bottom of the screen to return to the call screen. Do one of the following: • Tap to put the active call on hold and switch to the other caller. • Tap On hold to make the call on hold active.
2 3 Tap to create the conference call. What’s my number? 1 Open Phone . 2 Open the application menu and tap Preferences. Your phone number appears at the top of the Phone Preferences screen. When you’re done, do one of the following: • Tap to end all calls. • Ask one of the callers to hang up, so you can stay connected to the other caller. Look up or send a message to a contact When you’re on a call with a contact, tap the contact name to see the person’s information in Contacts.
3 Save a phone number to Contacts Do any of the following: You can save the number from an incoming or outgoing call to an existing contact, or create a new contact for the number. If an incoming call uses caller ID blocking, you cannot save the number. 1 Do one of the following: • Before dialing a number you've entered in the dial pad: Tap Add to Contacts. • During a call: Tap . • After a call: From the dial pad, tap . Tap number, and tap Add To Contacts.
Use a wired headset Your phone works with headsets that have a 3.5mm connector (look for three colored bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with your phone. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with your phone. 1 Connect the headset. While on a call, the icon changes to 2 The headset button performs different actions depending on what’s happening on the phone.
Customize phone settings 3 In Show Contact Matches, tap On or Off. TIP If you turn off the Show Contact Matches preference, you can still perform a contact search in the Phone application. After opening Phone, tap the contact list icon to the right of “Enter name or number.” Type the contact name or initials, and tap the number when it appears. Use Phone Preferences to customize phone settings.
Use This Dialing Prefix: Enter the prefix to be added at the beginning of the dialed number. The combination of prefix and digits you enter must add up to a complete phone number. 5 Tap Done. Example: A complete phone number in your company’s phone system has 11 numbers, for example, 1-408-555-1122. When dialing from a phone that’s part of the system, you need to dial only the last five digits (51122).
Email and other messages Enjoy the ease and speed of keeping in touch with friends, family, and colleagues anywhere you can access your wireless service provider’s data network or a Wi-Fi network. You can send and receive attachments as well. In this chapter 58 68 Email Messaging And keep the Messaging app in mind for when you need to send a short text, multimedia, or instant message to a mobile phone number—especially handy when you’re in a meeting that’s running late.
Email How do I send and receive email on my phone? Use the Email application on your phone to access the many email accounts you have: company, ISP, and web-based (like Gmail). The Palm® Synergy™ feature makes it easy to synchronize all data from an online account: By setting up a sync account for one app, synchronization of the other apps is automatically set up for you.
• Make sure your phone is on and you’re inside a coverage area before you send or receive messages. If you want delivery of Microsoft Office Outlook® email using Microsoft Direct Push, make sure that your IT organization uses Exchange Server 2007, or Exchange Server 2003 with Service Pack 2. • If this is the first email account you are setting up: Enter the email address and password and tap Sign In.
2 The first time you open Email, do one of the following: 5 In Mail Type, tap POP to display the list of options, and then tap Exchange (EAS). 6 Verify the information in the other fields and change the info as needed based on the information you obtained. You can enter either the server name or IP address in the Incoming Mail Server field. 7 Tap Sign In. 8 Tap Add An Account to add another account.
2 The first time you open Email, do one of the following: Enter advanced account settings These settings apply only to the account you select in step 3. 1 Open Email . 2 Open the application menu and tap Preferences & Accounts. 3 Tap the account name. 4 Set any of the following: • If this is the first email account you are setting up: Enter your username and password, and tap Sign In. • If you have already set up an email account and want to set up another one: Tap Add An Account.
Vibrate: Set whether your phone vibrates when a new message arrives. Signature: Tap to create a signature that’s added to outgoing messages (see Add a signature to outgoing messages for more information). Reply-to Address: Enter the address you want recipients to see and reply to on your outgoing messages, if this is different from your actual email address. Sync deleted emails (POP accounts only): Set whether messages should be deleted on the server when you delete them on your phone.
4 5 (Optional) Tap From to change the email account you are using to send the message. This option appears only if you have more than one email account set up on your phone. Add attachments to a message 1 While composing a message, tap In the To field, do one of the following to address the message: 2 To locate a file, do the following: • Enter a contact name, initials, or email address. Tap the email address when it appears.
3 Tap the folder you want to check messages for. If synchronization doesn’t start, tap . TIP How can you tell if sync is happening? Look for the animated circular movement around the number of messages in the upper-right corner of the screen. 64 4 Tap a message to open it. 5 Tap or message. 6 To view messages for another account, make the back gesture (see Go up one level in an app (back gesture)) to return to the account list, and tap the account name.
1 Open the attachment (see Open attachments). Reply to a message 2 Do one of the following: 1 Open a message. • For pictures in JPG format: Tap Copy To Photos. 2 Tap one of the following: • For other file types: Open the application menu and tap Save As. If the attachment does not open in an application that has a Save As menu command, you cannot save the attachment. 3 To open a saved attachment on your phone, open the application that can display the attachment.
Flag or unflag a message Add a signature to outgoing messages 1 Open a message. 2 Open the application menu and tap Set flag or Clear flag. A signature includes information you want to add to the closing of all your outgoing messages—for example, your name, address, and phone numbers; your website; or a personal motto. You can use a different signature for each email account. Show or hide message header details 1 Open a message. 2 Tap a recipient name to show details. Tap again to hide details.
2 Set email preferences Do any of the following: • View all folders for an account: Tap . • Open a folder: Tap the folder name. • View folder information such as last sync and number of messages: Open the folder, and then tap the folder header. Favorites appear at the top of Account List view. Open Email 2 If the folder you want is not displayed, tap account name to display the folder. 3 Tap Open Email . 2 Open the application menu and tap Preferences & Accounts.
Reorder accounts Send email messages from within another application 1 Open Email . 2 Open the application menu and tap Preferences & Accounts. 3 Tap and hold the account name, and drag the account up or down. This changes the order of the accounts in Account List view. Use the share option in any application that supports this feature to send an item as an attachment to an email message. Share is supported in the Photos, Doc View, and PDF View applications, among others.
Work with conversations When you exchange more than one message with a person, the messages are grouped into a conversation. A single conversation can contain text, multimedia, and IM messages. When you start or continue a conversation, the upper part of Conversation view displays all messages you’ve exchanged with this person, and the bottom part provides the area where you type your next message. 1 In Messaging, start a new conversation or open one that’s listed in Conversations view.
2 For Conversations view, tap Conversations. For Buddies view, tap Buddies. BEFORE YOU BEGIN • Before you use your phone to send or receive multimedia messages, refer to your service plan for pricing and availability of multimedia messaging services. • Make sure that your phone is on and that you’re inside a coverage area (see Turn wireless services on). 3 In Buddies view, tap contact that person. 1 Open Messaging . 2 The first time you open Messaging, tap Done to send a text or multimedia message.
• After entering the message text: Open the application menu and tap Add picture. Tap the album containing the picture you want and tap the picture, or tap New Photo and take the picture. 6 Enter the message text and tap . TIP You can include emoticons in your message (see Use emoticons in a message). This table shows the emoticons that are supported on your phone. NOTE Emoticon combinations that use words, such as :cool or :cry, are not supported in most chat applications.
3 Supported emoticons To display this emoticon... Tap one of the following: Enter any of these keyboard character combinations... Save As New: Create a new contact for the name or address. :/ :-/ :\ Add To Existing: Tap the contact you want to add the name or address to.
Set up an instant messaging (IM) account Sign in to an IM account To use an IM account on your phone, you must already have the account online—such as a GoogleTalk IM account. If you have an IM account with a provider that takes advantage of the Synergy feature, that IM account is automatically added to your phone when you enter your username and password for that provider in Email, Calendar, or Contacts. 1 Open Messaging 2 Tap Buddies. 3 Tap 1 Open Messaging 2 Do one of the following: . .
1 Open Messaging 2 . 1 Open Messaging Do one of the following to start or continue a conversation: 2 Tap Buddies. • In Conversations or Buddies view, tap conversation. 3 Do one of the following: to start a new • In Conversations view, tap an existing conversation and enter a new message. • If you already have a custom message: Tap the current message and enter the new message text. • In Buddies view, tap a buddy name and enter a new message.
Turn messaging notifications on or off You can set your phone to show a notification and/or play a sound when a new message arrives. These settings apply to all your Messaging accounts. 1 Open Messaging . 2 Open the application menu and tap Preferences & Accounts. 3 Turn either of the following new message notifications on or off: Show Notifications: Set whether a notification appears when you receive a new message. Play Sounds: Set whether an alert sound plays when you receive a new message.
Chapter 5 : Email and other messages
Personal information Your Palm® PreTM phone is all you need to organize your personal information and keep it with you wherever you go. You never lose your information, even if your battery is completely drained. All your personal information is backed up and kept private in your Palm profile, or in one of your online accounts.
Contacts How do I get names and other info into Contacts? You have a few options for getting contact information to show up in Contacts. Connect to an online address book through the Palm® Synergy™ feature: If you have an address book in an online account that works with the Synergy feature (for example, Google or Microsoft Exchange ActiveSync), you can set up Contacts on your phone to synchronize and display contacts in the online address book.
Use Contacts for the first time Create a contact 1 You can add a contact to any account except Facebook. If you don’t specify the account, the new contact is added to your default account. Open Contacts . If you are using Contacts for the first time, you go through a few different steps to get or access the contacts on your phone (see Use Contacts for the first time). Follow this procedure to add contacts directly on your phone after the first time you use Contacts. 2 1 Open Contacts .
4 Tap fields to enter contact details, select a ringtone for that contact, add notes, or add birthday details for the contact. Scroll to see all of the fields available for contact info. 5 To add detailed name information—such as a prefix, suffix, or middle name—open the application menu and tap Name Details. 6 In some fields, such as New Phone Number, when you enter the information a label button appears on the right.
2 Search for a contact (see Find a contact), and tap the contact name. Add a photo to a contact The photo you add appears onscreen when this contact calls you. 1 While creating (see Create a contact) or editing (see View, edit, or delete contact information) a contact, do one of the following: • To add or change the photo in the default account, tap .
3 4 (Optional) Do either or both of the following: 1 Open Contacts • To enlarge a face or other portion of the picture, zoom in by making the pinch-out gesture. 2 Search for a contact (see Find a contact), and tap the contact name. • To capture the portion of the picture you want, tap and hold the picture, and then drag the portion you want to the center of the onscreen box. This portion becomes the contact photo. 3 Open the application menu and tap Set Speed Dial.
TIP To assign a currently used speed dial key to a new number, follow the steps for setting a new speed dial for the new number. Tap the key to use in step 4, and tap Reassign To [Name]. IMPORTANT To maintain the integrity of your contact data, it’s important that you link only one person’s contact info in different accounts.
Unlink a contact 1 Open Contacts 2 Search for a contact (see Find a contact), and tap the contact name. 3 Tap the contact name in the header, and tap the contact you want to unlink. 4 Tap Unlink This Profile. 2 Tap the contact name. 3 Do any of the following: . Add a contact entry to the Launcher Assign your favorite contacts to the Launcher, so you can open them directly from that location. 1 Open Contacts . 2 Search for a contact (see Find a contact), and tap the contact name.
2 Open the application menu and tap Preferences & Accounts. 3 Set the following options: NOTE If you have a Facebook entry for this contact, tap Delete Other Profiles. You must go to Facebook to delete this entry. • Delete one entry only in a linked contact: Tap the displayed contact name to open the list of all entries in the linked contact. Tap the entry you want and tap Delete This Profile.
Manually synchronize Contacts with your online accounts Calendar If you want to get contacts from an online account on your phone immediately—or upload contacts from your phone to the online account— you can do a manual sync. This synchronizes Contacts with all the accounts you have set up on your phone, and it synchronizes your calendar and email with those accounts also. How do I get events into Calendar? 1 Open Contacts . 2 Open the application menu and tap Preferences & Accounts.
Transfer calendar events using the Data Transfer Assistant: When you transfer calendar events from desktop software, you select which account to assign those events to. Look for those events in the account you select (see Transferring Data). Use Calendar for the first time 1 Open Calendar . 2 Do one of the following: Enter an event directly in Calendar: See Create an event for instructions. You can assign the event to one of your online calendars—if you do, it synchronizes with the online calendar.
Create an event Don’t look for a save button—your info is automatically saved when you make the back gesture to close the event. You can add an event to any calendar account except Facebook. If you don’t specify an account, the new event is added to your default calendar. For information on managing your phone’s time settings, see Date & Time. Enter the event location 1 1 While creating an event (see Create an event), tap to the right of the event name.
2 Tap No Repeat and tap the repeat interval. Add a note to an event 1 While creating an event (see Create an event), tap to the right of the event name. To add a note after creating an event, tap the event name in Day view. 2 Tap Event notes and enter the note. Create an all-day (untimed) event An all-day event such as a birthday appears in your calendar without a specific time slot. 3 1 Open Calendar . 2 Go to the day you want, open the application menu and tap New > All Day Event.
Change the Calendar display TIP Another way to go to today from the application menu is to tap Jump To and tap Go To Today. You can change the display of Calendar to show the events from all of your calendars or just the events recorded in one of your calendars. 1 Open Calendar . 2 Do either of the following: • Tap All or a calendar name in the upper-right corner and tap the calendar view you want: all your calendars in a single view, or a specific calendar only.
3 Open the application menu and tap Delete event, and then tap Delete to confirm. If this event is one of a series of repeating events, tap the option to delete just this event or the entire series. Respond to an event reminder When an event reminder appears in the notification bar at the bottom of the screen, tap the event description to open the event, or tap one of the following: • Contact meeting attendees: This opens an email message with the participants’ addresses added to the To field.
2 Tap the number to see the participants’ names. 3 (Optional) Tap a participant’s name. If the participant is a contact, the contact entry is displayed. If the participant is not a contact, tap Add to Contacts to add the participant to your contacts list. Default Event Reminder: Tap the time interval for a notification to appear for timed and all-day events. Reminders you set for individual events override the default setting. Event Reminders: Select to play a sound when a calendar notification appears.
Stop synchronization of Calendar with an online account 2 Tap . 3 Enter the list name in the List Name field and press Enter 4 Create a task (see Create a task). If you synchronize calendar events with an online account, you can delete the account from Calendar. This stops synchronization of calendar events only—if you also sync contacts or email messages with that online account, those continue to synchronize.
3 Tap . 4 Enter the task name in the Task name field. To set the task priority, see the next procedure. 3 Tap to the right of the task name. 4 Set any of the following: Priority: High priority tasks appear in red. Normal priority tasks appear in bold text, and low priority tasks appear in gray text. Set task priority, due date, and other details 1 Open Tasks 2 Tap the list containing the task. List: Assign the task to a different list. . Due date: Tap No due date, and tap a due date option.
Check off a task 1 Tap the list containing the task. 2 Tap the box to the left of the task name. number to the right of each task list name shows the number of tasks in that list that are due today or overdue. 2 Tap a task list name to view tasks that are due today or overdue. Rename a task View tasks that are due today 1 Open Tasks . The number to the right of the All Tasks field shows the total number of tasks that are due today or are overdue. The 1 On the task list, tap the task name.
3 Tap All, Remaining, or Completed in the upper-right corner, and tap the filter option you want. Organize your tasks You can change the order of a task list or an individual task. • Tap and hold the list or task name, and drag the item to another position. Move a task to a different priority group (or number) to change its priority. Set due dates for all tasks in a list 96 1 Open Tasks 2 Tap the list containing the tasks. 3 Open the application menu and tap Set Due Date For All.
3 Open the application menu and tap Purge Completed. 3 Enter the memo text. Memos are saved as you type. Delete a task or a task list Find a memo • • In Memos, enter any letters or numbers in the memo, and then tap the memo. Throw the task or task list off the side of the screen and tap Delete to confirm. NOTE The results of universal search that you access in Card view or the Launcher do not include memos.
2 Tap the lower-right corner of the screen, and tap the new color. Delete a memo 2 Tap , and then tap . 3 Set the following options: 1 In an open memo, open the application menu and tap Delete. Alarm Preferences: Tap Off to turn the alarm on. When an alarm is turned on, the alarm icon is displayed in the lower-right corner of the phone screen. Tap the icon to see alarm details. 2 Tap Delete to confirm. Name: Enter a name for the alarm. Occurs: Tap to select the alarm frequency.
notification for a 9AM meeting in San Francisco will sound at noon when you're in New York (see Create an event). Use Calculator for addition, subtraction, multiplication, and division, and also for determining percent and square root. You can enter numbers in Calculator using either the onscreen keypad or the keyboard. Manage Clock 1 Open Clock 2 Tap Calculator . . Perform calculations To change the clock display: Open the application menu and tap Themes. Then tap a theme.
Chapter 6 : Personal information
Photos, videos, and music You can keep your favorite photos right on your Palm® Pre™ phone—videos, too. And there’s no need to carry an expensive MP3 player; you can play music on your phone. Simply transfer songs onto your phone and then listen through the included headset or headphones (sold separately).
Camera The picture you took is automatically saved in JPG format. Keep snapping pictures, and then go to Photos to look at them and delete the ones you don’t want. Take a picture Your phone comes with an easy-to-use 3-megapixel camera with an LED flash. You can use the camera to take pictures, and then use the Photos app to view them and send them to your friends and family (see Share a picture).
2 Tap the album containing the picture, and tap the thumbnail of the picture. The Photo roll album contains pictures you have taken with your phone’s camera. • Messaging: Contains any pictures in JPG format that you save from a multimedia message. • Downloads: Contains any pictures in JPG format that you save from an email attachment. You can assign any pictures on your phone to one of these albums or to an album you create.
7 Disconnect the USB cable from the computer when it is safe to do so. • To enlarge a face or other portion of the picture, zoom in by making the pinch-out gesture. • To capture the portion of the picture you want for the contact photo, tap and hold tap and hold the picture, and then drag the portion you want to the center of the onscreen box. This portion becomes the contact photo. DID YOU KNOW? To delete an album, connect your phone to your computer and tap USB Drive.
3 Tap and tap Share via email or Share via MMS. 4 Create the email or multimedia message. Set up an online pictures account on your phone To upload pictures to an account you have with a web service such as Facebook or Photobucket, you must set up the account on your phone. TIP You can also copy pictures from your phone to your computer (see Copy files between your phone and your computer).
Delete a picture 1 Tap a picture thumbnail to view it full-screen. 2 If the photo header is hidden, tap the screen to display it. 3 Tap 4 Tap Delete to confirm. . NOTE Before you put videos on your phone, make sure you have enough storage space on your phone to fit the file. Open Device Info and look at the Available field under Phone. 1 Open Videos 2 Tap the video.
Use video playback controls 1 Connect your phone and your computer using the USB cable. Playback controls automatically appear when you start a video. They disappear after a few seconds. Tap the video to manually display or dismiss the controls. 2 On your phone, tap USB Drive. If prompted, tap OK. On your computer, your phone appears as a removable drive. NOTE On a Windows computer, if the Found New Hardware wizard opens, click Cancel to close the wizard.
2 Do one of the following: Use video playback controls Video playback controls Control Function Play. Pause. Move forward or backward (tap and hold the slider, then drag forward or backward). Switch between full-screen view and original size. Find related videos Find videos from the same author or otherwise related to the one you selected. • To search for a video: Tap Search All Videos, enter a search term, and press Enter or tap . • To display the most highly rated videos: Tap Videos and tap Popular.
Music 3 Do one of the following: Listen to music You can listen to music through the speaker on the back of your phone, through the stereo headset included with your phone, or through headphones (sold separately).
Use music playback controls Switch the Now Playing display You can switch the display to show the songs you are listening to by name or by album cover art. • While you are listening to a song, tap the header to switch between Playlist view and Album Art view. Search for related songs or content When you are listening to a song, you can search the web for related items such as songs by the same artist or from the same album. 1 While listening to a song, open the application menu.
1 Connect your phone and your computer using the USB cable. 2 On your phone, tap USB Drive. If prompted, tap OK. On your computer, your phone appears as a removable drive. NOTE On a Windows computer, if the Found New Hardware wizard opens, click Cancel to close the wizard. 3 Open My Computer (Windows XP), Computer (Windows Vista), or the Finder (Mac), and double-click the drive representing your phone. 4 Delete the song using your computer’s controls.
Chapter 7 : Photos, videos, and music
Web and wireless connections With your wireless service provider’s network and your phone’s web browser, you can take the web with you almost anywhere you go. You can use your phone’s Wi-Fi feature to connect to a public, work, or home network. The Bluetooth® wireless technology on your Palm® PreTM phone helps you easily set up wireless connections to a number of devices.
Wi-Fi What is a Wi-Fi connection? Many environments, such as corporate offices, coffee shops, airports, and libraries, offer access to a Wi-Fi network. A Wi-Fi network is a wireless local area network (WLAN). Your phone supports W-Fi connectivity based on the 802.11 standard (802.11b and 802.11g), with WPA, WPA2, WEP, and 802.1x authentication. A Wi-Fi access point, also called a hotspot, is a network device with an antenna that provides wireless connections to a larger network.
• From any screen: Open the connection menu, tap Wi-Fi, and tap Turn on Wi-Fi or Turn off Wi-Fi. 3 Do one of the following: • If the network you want is displayed: Tap the network name. • If the network you want is not displayed: Tap Join network and enter the network name. Make sure Open is displayed in the Security field, then tap Connect. TIP You can also open Wi-Fi by opening the connection menu, tapping Wi-Fi, and tapping Wi-Fi Preferences.
• If the network you want is not displayed: Tap Join network and enter the network name. Follow steps 4 to 7. • If you are connected to one network and want to use a different one: Open Wi-Fi . Tap another network name. Disconnect from a network When you disconnect from a network, you can keep it on your list of known networks so that your phone can automatically connect to it again. If you remove the network from your list of known networks, however, you must reconnect to the network.
When Automatic IP Settings are off: You can manually configure the IP address. 4 If you turned automatic IP settings off, enter any of the following: IP Address, Subnet Address, Gateway, and/or DNS Server (addresses #1 and #2). 5 Tap Done. 4 To change settings after you accept the terms of use, tap On or Off for any of the following: Location Services The Location Services application provides information about your location to applications that request it.
Web 3 To cancel a page while it is loading, tap . Go to a website using search Go to a website The web browser on your phone is capable of displaying most web content. The browser features the latest web standard technologies such as HTML 4.01, CSS 2.1, Ajax, and JavaScript. It does not support plug-ins such as Flash or Java applets. 1 Open Web 2 Enter the address of the page. You don’t need to enter the prefix http://www.
Navigate a web page • Move back through previously viewed pages: Tap or make the back gesture from right to left anywhere in the gesture area. • Move forward through previously viewed pages: Tap or make the forward gesture from left to right anywhere in the gesture area. • Refresh the current page: Tap . • Scroll a page: Swipe up or down on the screen. • View a web page in landscape mode: Turn the phone on its side.
Create a bookmark 1 Open the page you want to bookmark. 2 Open the application menu and tap Add Bookmark. The first 12 bookmarks you create become thumbnails on the start page of the Web app. Open a bookmarked page Do one of the following: • From the start page when you open the browser, tap a thumbnail. • While navigating a website, or to open a bookmark that does not appear as a thumbnail on the start page, open the application menu and tap Bookmarks. Then tap a bookmark.
Edit, reorder, or delete a bookmark Return to previously viewed web pages 1 Open the application menu and tap Bookmarks. 1 Open the application menu and tap History. 2 Do one of the following: 2 Scroll to the page name and tap the page. • Edit: Tap to the right of the bookmark name. Enter the new icon, title, or URL and tap Save Bookmark. You can also search for a recently viewed page by entering a term or address in the address bar that matches the page name or address.
Customize web browser settings 1 Open Web 2 Open the application menu and tap Preferences. Clear Cache: Tap to delete any web page content that has been stored in the local cache. This ensures that you are viewing the most current content when you visit a web page. . Google Maps 3 1 Open Google Maps . 2 Tap Menu in the lower-right corner. Set any of the following: Block Popups: Prevents websites from opening up new browser windows. Tap Yes to turn Block Popups off.
Google maps icons Icon Description Satellite: View a satellite photo of the map area. Help & Terms: Get help. Clear Map: Clear the current map. Close Menu: Close the Google Maps menu. Bluetooth wireless technology ® Make a pairing request to another device BEFORE YOU BEGIN The other device must be discoverable to appear on your phone's Devices list. Check the documentation that came with the other device for information on making it discoverable.
• The screen displays a passkey generated by your phone: Enter the displayed passkey on the other device. Connect with a paired device • The screen prompts you to enter a passkey: Check the documentation that came with the other device to see if there's a required passkey. If so, enter that passkey on your phone. If not, make up a passkey and enter it on both devices. After you pair with a device, you can connect to that device without having to go through the pairing process again.
2 Tap the connected device name to disconnect from it. Or tap another device name to disconnect from the current device and connect to the new device. Delete a device 2 After the two devices are paired, make a Bluetooth connection from your computer to your phone. You must initiate the connection from your computer. 3 To check the connection, open your computer's web browser. If the browser opens successfully, the connection is working.
Chapter 8 : Web and wireless connections
Documents Your Palm® PreTM phone enables you to take your office with you—including your Microsoft Office files. You can view and search Microsoft Word, Excel®, and PowerPoint® files on your phone. In this chapter 128 131 Doc View PDF View You can also view PDF files on your phone.
Doc View 2 To search for a file, enter the name. Tap the file when it appears. 3 To open a second file: Open the application menu and tap Open. Tap the file. With Doc View, you can view Microsoft Word, Excel®, and PowerPoint® files on your phone. Change the display size Open a file You can view a file that you copy from your computer (see Copy files between your phone and your computer) or receive as an email attachment (see Open attachments).
2 Type the text you want to find and press Enter instance of the text appears highlighted. 3 Find the next instance: Tap . The first 1 With the file open, tap the file name. 2 Tap outside the file properties to dismiss them. . Find the preceding instance: Tap 4 or tap . To exit search, open the application menu and tap Find. Save a file with a new name 1 With the file open, open the application menu and tap Save As. 2 Enter the new file name and tap Save As.
1 Tap the text or footnote indicator to open the comment, endnote, or footnote. Show or hide rows or columns in a spreadsheet • To hide a row or column: Tap the row or column header and tap Hide selected. 2 To close the comment, endnote, or footnote, tap outside it. • Tap the row header or column header. • To show a hidden row or column: Tap, hold, and drag one of the row or column headers to either side of the hidden row or column. Tap Show Hidden.
Switch among sheets Upgrade to Documents To Go® from DataViz Do one of the following: With Documents To Go® from DataViz, you can create and edit Word, Excel, and PowerPoint files right on your phone, in addition to viewing them. • Tap or to move to the next or previous sheet. • Open the application menu and tap Worksheets. Tap the sheet. • Tap the current sheet number in the lower-left corner of the screen. Enter the page number you want to jump to and press Enter .
2 To search for a file, type the name. Tap the file when it appears. Change the display size For information on zooming in and out, see Zoom gestures. • Pinch out to enlarge items onscreen. • Pinch in to decrease the size of items onscreen. • Double-tap the screen to zoom in or out a specified amount. Find text in a file 1 With a file open, open the application menu and tap Find. 2 Type the text you want to find, and press Enter instance of the text appears highlighted.
Save a file with a new name 1 With the file open, open the application menu and tap Save As. 2 Enter the new file name and tap Save As. 1 With the file open, open the application menu and tap Bookmarks. A checkmark next to a bookmark name identifies the section of the file you are currently viewing. 2 Do any of the following: • To expand a bookmark entry: Tap • To collapse a bookmark entry: Tap Share a file . . • To search for a specific bookmark: Type the bookmark name.
Chapter 9 : Documents
Preferences There are lots of ways to make your Palm® Pre™ phone work better for you. Personalize your phone to make it match your lifestyle. You can easily customize many features of your phone like the wallpaper, screen brightness, ringtone for incoming calls, and more.
Backup 2 Do any of the following: • Back up your information manually: Tap Back up now. Back up your information A Palm profile connects your phone to Palm to get automatic updates, back up your data, and more. You create a Palm profile when you set up your phone. Your phone backs up the contacts, calendar events, tasks, and memos that are in your Palm profile account, as well as system settings and applications you downloaded to your phone.
Backup summary table Backup summary table Application Backed up Not backed up Application Backed up Not backed up Calendar Events in your Palm profile account. Events in online accounts. Email Username and password of your email accounts. When you sign in to your Palm profile after your phone is erased, email accounts are restored automatically and synchronized. Emails, their contents and attachments, their sort order, and account preferences. Launcher Nothing is backed up.
Backup summary table Application Backed up Not backed up Tasks Tasks in your Palm profile account. Tasks in online accounts. 3 Enter your Palm profile password and tap Done. 4 Edit any of the following: Username and password for accounts like Microsoft Exchange ActiveSync that synchronize tasks online. Third-party apps Apps you downloaded are downloaded again from App Catalog. Wallpaper Nothing is backed up. Web Nothing is backed up. Wi-Fi Nothing is backed up.
Date & Time Device Info You can set your phone to adjust the date and time automatically to the local date and time wherever you are, or you can turn this feature off and enter this information manually. View system information 1 Open Device Info 1 2 To view more detailed system information, tap More Info, and tap Software or Hardware. Open Date & Time . . Basic system information is displayed. Rename your phone 1 Open Device Info . 2 Tap the Name field and enter the new name.
the prompts to sign in to your Palm profile again before you can use your phone. (see Delete an application). After a full erase, sign in to your Palm profile—this restores your Palm profile data and information from online accounts, but not your stored files such as pictures, videos, and music. You can also sign in to your Palm profile on a new phone and restore your data to the new phone.
Use Certificate Manager Add a certificate from an email attachment Certificates are digital documents that are used to authenticate and exchange information on networks. Certificates can be issued for a user, a device, or a service. Open the email attachment (see Open attachments), and then tap Trust Certificate. Add a certificate from USB Drive storage View certificate details Only user-installed certificates can be viewed.
2 Tap the language. 1 Open Screen & Lock 3 If a region list is displayed, tap the region. 2 Tap Change Wallpaper. 4 Confirm you want to use the new language, or revert to the original language. 3 Do one of the following: • Use an existing picture as the background: Tap the album containing the picture, and tap the picture. Your phone resets after you select a new language. You do not lose any data or applications from the reset.
1 Open Screen & Lock . Password: Enter a password containing any combination of letters and numbers. Enter the password again to confirm. IMPORTANT Be sure to write down your PIN or password and keep it somewhere safe. If you forget your PIN or password, you need to remotely reset your phone and may lose data. 3 (Optional) Under Notifications, tap On or Off to set whether notifications are displayed when the screen is locked. 4 To turn Secure Unlock off, in Secure Unlock, tap Off.
1 Open Sounds & Ringtones . 1 Open Sounds & Ringtones . 2 Tap the displayed ringtone to open the full list of tones. 3 Tap it. 4 To set the Ringtone Volume, tap, hold, and drag the slider. to listen to the ringtone. Tap the name of the ringtone to select Select a song as a ringtone You can add the first few seconds of a song as the ringtone for your phone. The ringtone you select here applies globally to all incoming calls.
Troubleshooting Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit palm.com/support.
For users of other Palm® devices I want to transfer my data from my computer If you previously synchronized data from a Palm® smartphone—such as contacts or calendar events—with a desktop organizer such as Palm® Desktop by ACCESS or Microsoft Outlook®, you can do a one-way transfer of that data from the desktop organizer to your Palm® Pre™ phone. Windows: You can transfer contacts, calendar events, tasks, and memos/ notes from Palm Desktop software by ACCESS version 6.2 and Microsoft Outlook 2003 or later.
2 Slide your thumbnail or a credit card between the back cover and the phone, starting at the bottom and moving halfway up one side until you hear the clasp (x) release. 3 Repeat step 2 to release the clasp (y) on the other side of the phone. 4 Lift off the back cover. 5 Remove the battery by pulling the tab that appears at the top of the battery. 6 Insert the new battery. 7 Position the back cover over the phone and gently press the top two clasps (a), located at the top corners.
9 Press and hold the power button on the upper-right corner of your phone until you see a logo on the screen (approximately five seconds). Please be patient while your phone starts up. 2 Slide your thumbnail or a credit card between the back cover and the phone, starting at the bottom and moving halfway up one side until you hear the clasp (x) release. 3 Repeat step 2 to release the clasp (y) on the other side of the phone. 4 Lift off the back cover.
I can’t get the back cover back on 1 Position the back cover over the phone and gently press the top two clasps (a), located at the top corners. Then press the two clasps (b) halfway down either side of the phone. Screen and performance The screen appears blank To save power, the screen dims automatically after a period of inactivity, and then turns off. If you have inserted or replaced the battery, you need to press and hold power until you see a logo on the screen.
2 If the screen does not respond to taps at all, press and hold power and slide the ringer switch three times to restart your phone. Please be patient while your phone starts up. Applications are running slower than usual TIP Be sure that any third-party applications you install are compatible with the Palm® webOS™ platform. Applications written for earlier Palm smartphones are not compatible with your Pre phone.
Phone Signal strength is weak Become familiar with low coverage areas where you live, commute, work, and play. Then you know when to expect signal-strength issues. • • • • • If you’re standing, move about 3 meters in any direction. In a building, move near a window. Open any metal blinds. In a building, move outdoors or to a more open area. Outdoors, move away from large buildings, trees, or electrical wires. In a vehicle, move your phone so that it’s level with a window.
• Confirm that no obstructions, including your body, are between the phone and your hands-free device. For example, move your phone to the same side of your body as your hands-free device. My phone hangs up when I hold it to my ear You may be accidentally pressing the onscreen button with your cheek. Try holding the phone so that your face doesn’t press against the screen.
• Not all hands-free features work with every hands-free device. Check the documentation that came with your hands-free device or the manufacturer’s website for feature-compatibility information specific to your device. Synchronization What is synchronization? Anytime you are in Email, Calendar, or Contacts, you can set up a relationship to wirelessly sync data with selected service providers—for example, Google’s Gmail or Microsoft Exchange ActiveSync® (EAS—check to see if your company supports this).
If your Outlook data is associated with a Microsoft Exchange ActiveSync account, you can synchronize the info wirelessly with Exchange ActiveSync. TIP A number of third-party applications are available that let you synchronize data on your Pre phone with a desktop application. Visit palm.com/migrate-pre to learn more.
Email I have problems using my account Occasionally you may experience problems using an email account after you set it up. If you followed the account setup procedure (see Set up email) and are experiencing problems using the account, verify that the account complies with your email provider’s requirements: • Verify both your password and your username for your email account. • Some wireless service providers require you to be on their network to use your email account.
Messaging I can’t tell if data services are available The following icons appear in the title bar to indicate whether data services are available. If you don’t see one of these icons, you cannot open a data connection: KEY TERM 1xRTT (single-carrier [1x] radio transmission technology): A wireless technology that can provide fast data transfer and Internet access, with average speeds of 60-to-80Kbps and bursts of up to 144Kbps.
Web My phone won’t connect to the Internet I can’t tell if data services are available Your phone supports EvDO, 1xRTT, and Wi-Fi wireless data networks. To connect to the Internet, you must either subscribe to data services with your wireless service provider or be within range of a Wi-Fi network. The following icons appear in the title bar to indicate whether data services are available.
and read the actual web address in the address bar. Then enter the actual address in your phone’s browser. You can remove an online account from an application so that that app no longer syncs with that account (see Stop synchronization of Contacts with an online account, Stop synchronization of Calendar with an online account, or Delete an email account).
one you were expecting. If you can’t find a match, check the linked contact to make sure the correct profile is set as the primary profile (see Link a contact). Camera Here are some tips for taking good pictures with the camera: • Clean the camera’s lens with a soft, lint-free cloth. • Take pictures in bright lighting conditions. Low-light images may be grainy, due to the sensitivity of the camera. • Hold the phone as still as possible.
phone. Information from online accounts you synchronize with—such as Google or Microsoft Exchange ActiveSync—is restored to your phone also. Third-party applications A full erase deletes everything deleted by a partial erase, plus everything you stored in your phone's USB Drive (photos, videos, music, documents, ringtones, and so on). You need to have copies of those files available elsewhere if you want to restore them to your phone.
Getting more help Contact the author or vendor of any third-party software if you require further assistance. Neither Palm nor your wireless service provider provides technical support for applications that are not built into your phone. Making room on your phone If you store a large number of files, or install many third-party applications, the internal memory on your phone may fill up.
Chapter 11 : Troubleshooting
Terms airplane mode A mode in which all the wireless services on your phone are turned off. Wireless services include the phone used for making and receiving calls, the Wi-Fi feature, and Bluetooth® wireless technology. See Turn wireless services off (airplane mode). application menu A menu that contains application commands such as cut, copy, and paste (where available); preferences; and application help. To open the application menu, tap the application name in the upper-left corner of the screen.
dashboard A list of all your notifications. When one or more notification icons appear at the bottom of the screen, tap the icons to open the dashboard. Tap a dashboard item to act on it. See also notification. Data Transfer Assistant A tool that allows you to do a one-way transfer of information such as contacts and calendar events from a desktop organizer to your phone. See Transferring Data. drag A slow movement of the finger up or down on the touchscreen.
Palm profile account An account you can use to assign contacts and calendar events you create on your phone. Palm profile items are included in the daily backup of information to your Palm profile but do not synchronize with any of your online accounts. See also Palm profile. system update Updates provided by Palm to the Palm® webOS™ platform and core applications such as Contacts and Calendar. When a system update is available, a notification appears on your phone.
Terms
Regulatory and Safety Information FCC Statements FCC ID: O8F-CASC. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
IC: 3905A-CASC In order to comply with FCC and IC RF exposure safety guidelines, users MUST use one of the following types of body worn accessories: This Class B digital apparatus complies with Canadian ICES-003.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference with hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil (“T switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings.
Power Specifications Use only Palm-approved power accessories such as AC-power adapters and batteries. Unauthorized and non-approved batteries will NOT operate with the Palm phone. Palm is committed to supporting the collection and recycling of its products. Palm is committed to participate and support the European Union WEEE Directive (2002/96/EC) and the protection of the environment for future generations.
Audio Safety: This phone is capable of producing loud noises which may damage your hearing. When using the speakerphone feature, it is recommended that you place your phone at a safe distance from your ear. Other Medical Devices, Hospitals: If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.
Email: info@audiology.org Internet: www.audiology.org Demagnetization: To avoid the risk of demagnetization, do not allow electronic devices or magnetic media close to your phone for a long time. National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD USA 20892-2320 Voice: (301) 496-7243 Email: nidcdinfo@nih.gov Internet: http://www.nidcd.nih.
7 Do not engage in stressful or emotional conversations that may divert your attention from the road. 8 Dial your national emergency number to report serious emergencies. This is a free call from your phone. 9 Use your phone to help others in emergencies. 10 Call roadside assistance or a special non-emergency wireless number when necessary. Driving Safety Tip Details 1 Get to know your phone and its features such as speed-dial and redial.
ESD-susceptible equipment Product: Palm® PreTM Even a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to help protect your electronic devices, including your Palm device, from ESD harm. While Palm has built protections against ESD into its products, ESD unfortunately exists and, unless neutralized, could build up to levels that could harm your equipment.
Specifications Specifications Specifications Category Description Category Description Radio • CDMA2000 digital dual band • EvDO Rev A and 1xRTT Size • 3.9 in. x 2.3 in. x 0.67 in. (100.5 mm x 59.5 mm x 16.95 mm) Phone features • Speakerphone • Hands-free headset jack (3.5 mm stereo, 3-barrel connector) • Microphone mute option • TTY-compatible • Ringer switch Weight • 4.76 ounces (135 grams) Connectivity • Wi-Fi 802.11 b/g with WPA, WPA2, WEP, 802.
Specifications 176 Category Description Included webOS applications • • • • • • • • • • • • • • • Included additional applications • Google Maps • YouTube Operating temperature range • 32°F to 113°F (0°C to 45°C) • 5% to 90% RH Specifications App Catalog Calculator Calendar Camera Contacts Document Viewers (DOC, XLS, PPT, PDF) Email Memos Messaging (integrated SMS, MMS, and IM) Music Phone Photos Tasks Videos Web
Index NUMERICS 112 phone numbers 48 1xRTT data networks 156 911 phone numbers 48 999 phone numbers 48 A AC charger 7 accented characters 28 Accept Cookies option 122 accounts See also individual account types 153 Palm profile 43, 136 removing online 153 synchronizing online 153 uploading pictures 105 Acrobat Reader files. See PDF files active calls. See phone calls ActiveSync accounts.
troubleshooting 146–149 battery icon 15 blank screens 149 Block Popups option 122 Bluetooth devices adding 54, 123 connecting to 123, 124 deleting 125 disconnecting from 124 discovering 124 making phone calls and 54 passkeys for 123 renaming 125 troubleshooting 151, 152 turning on and off 123 Bluetooth technology 54, 123 See also wireless services bookmarks 120–121, 133 Brightness slider 142 browser.
Wi-Fi connections 116–117 cutting text 30 D dashboard 163 data service icons 156, 157 data service providers 155 Data Transfer Assistant 41, 78, 87, 164 dates 94, 139 See also calendars Day view 90 default account Calendar 92 Contacts 85 Email 67 Default Event Duration option 92 Default Event Reminder option 92 default settings 159 deleting applications 27, 161 Bluetooth devices 125 bookmarks 121 browsing history 122 calendar events 90 certificates 141 contacts 84 conversations 72 cookies 122 email 62, 66
creating multiple 59 deleting 62 reordering 68 setting preferences for 61–?? setting up 58–61 specifying as default 67 troubleshooting 154, 155 email addresses changing 138 entering 61, 63 saving 65 Email application 58–68 email service providers 59, 155 emergency phone numbers 48 erasing data from phone 139 ESMTP authentication 155 EvDO data networks 12, 156, 157 Event Notes option 89 Event Reminder option 92 events adding alarms to 89, 92 adding to calendar 86, 88 creating untimed 89 deleting 90 displayin
information accessing 6, 153 backing up 136 deleting 139 entering 119 importing 153 linked contacts 83 losing 159 protecting 136 restoring 159 retrieving 6 saving 80 transferring 39, 146 installing third-party applications 35, 160 updates 33–35 instant messages changing account information 74 changing online status 74 creating 73, 74 receiving notifications for 75 sending 69, 73 setting up accounts 73 setting up accounts for 70 signing into accounts 73 signing out of accounts 73 Interactive Tests 140 interf
Network time option 139 Network time zone option 139 networks 114, 115, 116 New card command 118 notes 89, 94 notifications 11, 32 defined 164 displaying 143 receiving messages and 61, 75 responding to 150 selecting contacts from 49 silencing sounds for 49 troubleshooting 156 Now Playing list 110 numbers 28, 46, 99 O Office Outlook.
uploading 105 pinch in gesture 20, 164 pinch out gesture 20, 164 PINs 143 play lists 110 Play sound option 61 playing music 110 videos 107, 108 voicemail messages 49 Playlist view 110 podcasts 36 POP email accounts 155 power accessories 170 power button 13, 16 PowerPoint files 128 power-saving feature 152 Pre phone. See Palm Pre phone; phone preferences.
spelling errors 29 spreadsheets.
Outlook 2007 41 transferring info from desktop software 41 voicemail listening to 49 sending calls to 49 setting up 49 volume adjusting for phone calls 50 ringtone 144 system sounds 143 troubleshooting 151 VPN server connections 60 W waking up screen 16 wallpaper 104, 142 See also Card view weak signals 151 web addresses 118, 119, 120 Web browser 118–122 web pages accessing information on 6 bookmarking 120–121 clearing browsing history for 122 clearing cache for 122 dialing from 48 displaying images on 158
Index
