User Manual

24
Troubleshooting Guide
Problem Possible Cause Solution
Vehicle does not
run when switch is
activated
Battery wires not connected
or are loose
Connect battery wires according to
assembly instructions,
Check that the battery connectors are  rmly
plugged into each other. If wires are loose
around the motor call Customer Service.
Battery low on power Recharge battery (see Battery: Recharge
interval and time)
Battery Charger still plugged
in
Unplug Battery Charger from unit and wall
Thermal fuse has tripped Let Fuse reset
Battery is dead Replace battery (see Battery: Replacement
and Disposal)
Electrical system or motor is
damaged
Call Customer Service.
Vehicle does not run
very long or runs slug-
gishly
Battery is undercharged. Check that the battery connectors are  rmly
plugged into each other when recharging
(see Battery: Recharge interval and Time)
Battery is old and cannot be
fully charged
Replace battery (see Battery: Replacement
and Disposal)
Vehicle is overloaded Reduce weight on vehicle (see user require-
ments and Safety Warnings)
Vehicle is being used in
harsh conditions
Avoid using vehicle in harsh conditions (see
User Requirements and Safety Warnings)
Vehicle makes loud
noise when in use
Chain is dry (on chain drive
models)
Lubricate chain with light oil.
Loud grinding or
clicking noises coming
from motor or gear
box
Motor or gears are damaged Call Customer Service.
Drive Wheel is partially
engaged
Check drive wheel - to motor engagement.
Battery will not
recharge
Battery connector or
adapter connector is loose
Check that the battery connectors are
 rmly plugged into each other.
Charger is not working Check that the battery charger is plugged
into a working wall outlet.
Battery is dead Replace battery.
Charger feels warm
when recharging
This is normal and not a
cause for concern
If excessively hot, unplug and replace.
The following are examples of potential problems. Completely read through this manual and
the troubleshooting guide table before calling. If you still need help resolving the problem
please contact Customer Service.
NOTE: Vehicle should be turned o and fully changed before doing troubleshooting.
Troubleshooting
5
The following safety hazards may result in
serious injury or death to the user of the
vehicle:
• Battery Charger for Indoor use only.
• Use of a battery or charger other than the supplied rechargeable battery and charger
may cause a  re or explosion. Only use the supplied rechargeable battery (or lead-acid or
lithium suitable replacement) and charger with the vehicle.
• Using the rechargeable battery and charger for any other product may result in over-
heating,  re or explosion. Never use the rechargeable battery and charger with another
product.
• Explosive gases are created during charging. Charge the battery in a well ventilated area.
Do not charge the battery near heat or  ammable materials.
• Contact between the positive and negative terminals may result in  re or explosion. Avoid
direct contact between the terminals. Picking up the battery by the wires or charger can
cause damage to the battery and may result in a  re. Always pick up the battery by its case
or handles.
• Battery must be handled by adults only. Liquids on the battery may cause  re or electric
shock. Always keep all liquids away from the battery and keep the battery dry.
• Contact or exposure to battery leakage (lead acid) may cause serious injury. If contact or
exposure occurs immediately call your physician. If the chemical is on the skin or in the
eyes,  ush with cool water for 15 minutes. If the chemical was swallowed, immediately
give the person water or milk. Do not give water or milk if the patient is vomiting or has
a decreased level of alertness. Do not induce vomiting.
• Battery Posts, terminals and related accessories contain lead and lead compounds (acid),
chemicals known to cause cancer, reproductive harm and are toxic and corrosive. Never
open the battery.
• Tampering or modifying the electric circuit system may case a shock,  re or explosion and
permanently damage the system. Exposed wiring and circuitry in the charger may cause
electric shock. Always keep the charger housing closed.
• Non-rechargeable batteries are not to be recharged
• Batteries are to be inserted with the correct polarity
• The supply terminals are not to be short-circuited
• Batteries are only to be charged by adults or by children at least 8 years old
• The battery chargers used with the toy are to be regularly examined for damage to the
cord, plug, enclosure and other parts, and in the event of such damage, they must not be
used until the damage has been repaired.
NOTE: It is not necessary to remove the battery from the vehicle for charging.
IMPORTANT! Before using the unit for the  rst time the battery needs to be charged for 8
to 12 hours - never longer than 20 hours, Only an adult who has read and understands the
safety warnings should handle, charge or recharge of the battery.
BATTERY & CHARGER WARNINGS:
Warnings and Safety