User Guide
© Copyright 2013 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Centrino are trademarks of Intel Corporation in the U.S. and other countries. SD Logo is a trademark of its proprietor. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Welcome ........................................................................................................................................................... 1 Finding information ............................................................................................................................... 2 2 Getting to know your computer ......................................................................................................................... 4 Top ................
Setting pointing device preferences ................................................................................... 20 Using the TouchPad .......................................................................................................... 20 Turning the TouchPad off and on ...................................................................... 20 Using TouchPad Gestures ................................................................................ 20 Tapping ......................................
Displaying the remaining battery charge ........................................................... 33 Maximizing battery discharge time .................................................................... 33 Managing low battery levels .............................................................................. 33 Identifying low battery levels ............................................................. 33 Resolving a low battery level ............................................................
9 Security ........................................................................................................................................................... 47 Protecting the computer ..................................................................................................................... 47 Using passwords ................................................................................................................................ 47 Setting passwords in Windows ....................
Using the Windows recovery tools ..................................................................................... 60 Using f11 recovery tools (select models only) ................................................................... 61 Using Windows 7 operating system media ........................................................................ 61 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 63 Using Computer Setup ...............
The wireless network connection is not working ................................................................ 74 The optional external optical disc tray does not open for removal of a CD or DVD ........... 75 The computer does not detect the optional external optical drive ..................................... 75 An optional external optical disc does not play .................................................................. 76 A movie is not visible on an external display ...............................
1 Welcome After you set up and register the computer, it is important to take the following steps: ● Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, see Connecting to a network on page 13. ● Update your antivirus software—Protect your computer from damage caused by viruses. The software is preinstalled on the computer. For more information, see Using antivirus software on page 54.
Finding information The computer comes with several resources to help you perform various tasks. Resources For information about Setup Instructions poster ● How to set up the computer ● Help to identify computer components Help and Support ● Operating system information To access Help and Support, select Start > Help and Support.
Resources For information about IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
2 Getting to know your computer Top TouchPad Component 4 Description (1) TouchPad zone Moves the pointer and selects or activates items on the screen. (2) Left TouchPad button Functions like the left button on an external mouse. (3) Right TouchPad button Functions like the right button on an external mouse.
Lights Component (1) Description Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off. (2) Caps lock light On: Caps lock is on. (3) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. ● Amber: Microphone sound is off. ● Off: Microphone sound is on. (4) Microphone mute light (5) Num lock light On: Num lock is on.
Buttons and fingerprint reader Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information.
Component Description (4) Volume mute button Mutes and restores speaker sound. (5) Fingerprint reader Allows a fingerprint logon to Windows, instead of a password logon.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key, the num lk key, the esc key, or the b key. (3) Windows button Displays the Windows Start menu. (4) Function keys Execute frequently used system functions when pressed in combination with the fn key.
Right Component Description (1) SIM slot plug (select models only) Supports a wireless subscriber identity module (SIM). (2) Audio-out (headphone) jack/Audio-in (microphone) jack Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
Left Component (1) Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 10 (3) USB 3.
Display Component Description (1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local area networks (WLAN). (2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide area networks (WWAN). (3) Internal microphones (2) Record sound. (4) Webcam light (select models only) On: The webcam is in use. (5) Webcam (select models only) Records video and captures still photographs.
Bottom Component Description (1) Docking device receptors (2) Connects an optional docking device. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires.
Select Start > All Programs > Productivity and Tools > HP Connection Manager, and then click the power button next to the desired device. Using HP Connection Manager (select models only) HP Connection Manager provides a central location for managing your wireless devices, an interface for connecting to the Internet using HP Mobile Broadband, and an interface for sending and receiving SMS (text) messages.
● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions. ● A home or small office WLAN typically uses a wireless router, which allows several wireless and wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.
Protecting your WLAN When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer in a hotspot, limit your network activities to email that is not confidential and basic Internet surfing.
network service provider (called a mobile network operator), which in most cases is a cellular phone network operator. Coverage for HP Mobile Broadband is similar to cellular phone voice coverage. When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send email, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots.
6. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. NOTE: See the image on the SIM slot to determine which way the SIM should be inserted into your computer. 7. Reconnect external power. 8. Reconnect external devices. 9. Turn on the computer. To remove a SIM, press in on the SIM, and then remove it from the slot. Using GPS (select models only) Your computer may be equipped with a Global Positioning System (GPS) device.
Connecting to a wired network (via optional docking device) A local area network (LAN) is a wired connection. A LAN connection uses a RJ-45 network cable (sold separately) and an optional docking device. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack.
4 Navigating using the keyboard, touch gestures and pointing devices Your computer allows navigation using touch gestures (select models only) in addition to the keyboard and mouse. Touch gestures can be used on your computer TouchPad. Select computer models have special action keys or hot key functions on the keyboard to perform routine tasks.
To view the demonstration of a gesture: 1. Click the Show hidden icons icon in the notification area, at the far right of the taskbar. 2. Click the Synaptics Pointing Device icon, and then click Pointing Device Properties. 3. Click the Device Settings tab, select the device in the window that is displayed, and then click Settings. 4. Select the gesture to activate the demonstration. To turn the gestures off or on: 1.
Pinching/zooming Pinching and zooming allow you to zoom out or in on images or text. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. Rotating (select models only) Rotating allows you to turn items such as photos. ● 22 Anchor the forefinger of your left hand in the TouchPad zone.
Using the keyboard The keyboard and mouse allow you to type select items, scroll and to perform the same functions as using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions. NOTE: Depending on the country or region, your keyboard may have different keys and keyboard functions than those discussed in this section. Identifying the hot keys A hot key is a combination of the fn key (1) and either the esc key (2), or one of the function keys (3).
Hot key combination Description fn+f8 Mutes the microphone. fn+f9 Decreases the screen brightness level. fn+f10 Increases the screen brightness level. fn+f11 Turns the keyboard backlight on and off. NOTE: The keyboard backlight is turned on at the factory. To extend battery life, turn off the keyboard backlight. Using keypads The computer includes an embedded numeric keypad.
Turning the embedded numeric keypad on and off Press fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off the keypad. NOTE: The embedded numeric keypad is turned off while an external keyboard or numeric keypad is connected to the computer.
5 Multimedia Your computer may include the following: ● Integrated speaker(s) ● Integrated microphone(s) ● Integrated webcam ● Preinstalled multimedia software ● Multimedia buttons or keys Audio On your HP computer, you can play music CDs, download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to create multimedia. To enhance your listening enjoyment, attach external audio devices such as speakers or headphones.
WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone).
IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Check the device manufacturer's instructions if you have questions. NOTE: Refer to the Getting to know your computer on page 4 section for information about your computer's video ports.
2. Connect the other end of the cable to the video device, and then see the device manufacturer’s instructions for additional information. NOTE: To remove the device cable, press down on connector release button to disconnect it on the computer. Intel Wireless Display (select models only) Intel® Wireless Display allows you to share your computer content wirelessly on your TV. To experience wireless display, a wireless TV adapter (purchased separately) is required.
6 Power management NOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types of power controls. Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.
To reveal the Intel Smart Connect Technology icon, move the pointer over the icons on the Windows desktop in the notification area, at the far right of the taskbar, and then click the icon. Setting power options Using power-saving states Sleep is enabled at the factory. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory.
Using the power meter and power settings The power meter is located in the notification area, at the far right of the taskbar. The power meter allows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, point over the power meter icon. ● To use Power Options, or to change the power plan, click the power meter icon and select an item from the list.
Finding additional battery information Help and Support provides the following tools and information about the battery: ● Battery Check tool to test battery performance ● Information on calibration, power management, and proper care and storage to maximize battery life ● Information on battery types, specifications, life cycles, and capacity To access battery information: ▲ Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.
● The power meter icon in the notification area shows a low or critical battery notification. NOTE: For additional information about the power meter, see Using the power meter and power settings on page 32. If the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then shuts down and loses any unsaved information.
● When running Disk Defragmenter ● When performing a backup or recovery When you connect the computer to external AC power, the following events occur: ● The battery begins to charge. ● If the computer is turned on, the power meter icon in the notification area changes appearance. When you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The display brightness is automatically decreased to save battery life.
7 External cards and devices Using Micro SD memory cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. To determine the digital card formats that are supported on your computer, see the Getting to know your computer on page 4 section.
3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card does not eject, pull the card out of the slot. Using smart cards NOTE: Cards. The term smart card is used throughout this chapter to mean both smart cards and Java™ A smart card is a credit card-sized accessory that carries a microchip containing memory and a microprocessor.
Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, see the manufacturer's instructions. These instructions may be provided with the software, on disc, or on the manufacturer’s website.
CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following procedure to safely remove the USB device. 1. To remove a USB device, save your information and close all programs associated with the device. 2. Click the remove hardware icon on the Windows desktop in the notification area, at the far right of the taskbar, and then follow the on-screen instructions. 3. Remove the device.
2. Align the docking posts on the docking device with the receptors on the bottom of the computer and lower the computer into the docking device (2) until the computer is seated. 3. Push in the connect button (1) on the docking device to secure the docking device to the computer. The connect light (2) turns on when the computer is fully docked. To connect the mini docking station to the computer: 1. 40 Align the mini docking station cable connector with the docking connector on the computer.
2. Slide the mini docking station cable connector into the docking connector on the computer until the connector is seated.
8 Drives Using hard drives Improving hard drive performance Using Disk Defragmenter As you use your computer over time, the files on the hard drive become fragmented. A fragmented drive means data on your drive is not contiguous (sequential) and, because of this, the hard drive works harder to locate files, thus slowing down the computer. Disk Defragmenter consolidates (or physically reorganizes) the fragmented files and folders on the hard drive so that the system can run more efficiently.
● CD ● DVD ● Blu-ray (BD) Identifying the installed optional external optical drive ▲ Select Start > Computer. A list of all the devices installed in your computer, including your optical drive, is displayed. Inserting an optical disc Tray-load 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the disc tray. 3. Pull out the tray (2). 4.
1. Turn on the computer. 2. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up. 3. Gently slide the disc into the slot-load optical drive. Removing an optical disc Tray-load There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not. When the disc tray opens normally 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2.
When the disc tray fails to open normally 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it stops. 3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
Sharing optical drives Although your computer may not have an integrated optical drive, you can access software and data, and install applications, by sharing an optical drive connected to another computer in your network. Sharing drives is a feature of the Windows operating system that allows a drive on one computer to be accessible to other computers on the same network.
9 Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS) can protect your personal settings and data from a variety of risks. NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. NOTE: Before you send your computer for service, back up and delete confidential files, and remove all password settings.
Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalled on the computer. ● BIOS administrator and DriveLock are set in Computer Setup and are managed by the system BIOS. ● Automatic DriveLock passwords are enabled in Computer Setup. ● Windows passwords are set only in the Windows operating system. ● If HP SpareKey has been set up previously, and if you forget the BIOS administrator password set in Computer Setup, you can use HP SpareKey to access the utility.
Setting passwords in Computer Setup Password Function BIOS administrator password* Protects access to Computer Setup. NOTE: If features have been enabled to prevent removing the BIOS administrator password, you may not be able to remove it until those features have been disabled. DriveLock master password* Protects access to the internal hard drive that is protected by DriveLock. It is also used to remove DriveLock protection. This password is set under DriveLock Passwords during the enable process.
4. When prompted, type your current password. 5. When prompted, type your new password again to confirm. 6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select Main > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Deleting a BIOS administrator password 1.
● After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by entering either the user password or the master password. ● The owner of the user password should be the day-to-day user of the protected hard drive. The owner of the master password may be either a system administrator or the day-to-day user. ● The user password and the master password can be identical.
Changing a DriveLock password To change a DriveLock password in Computer Setup, follow these steps: 1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select Security > Hard Drive Tools > DriveLock, and then press enter. 4. Enter the BIOS Administrator password, and then press enter. 5.
Using Computer Setup Automatic DriveLock In a multiple-user environment, you can set an Automatic DriveLock password. When the Automatic DriveLock password is enabled, a random user password and a DriveLock master password will be created for you. When any user passes the password credential, the same random user and DriveLock master password will be used to unlock the drive. NOTE: A BIOS Administrator password must be set before you can access the Automatic DriveLock features.
Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you potentially expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date.
unauthorized access to the computer, networks, and critical data. For more information, see the HP Client Security software Help. Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. NOTE: The security cable slot on your computer may look slightly different from the illustration in this section.
10 Maintenance Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition. If you don't clean your computer, dust and dirt particles can build up. CAUTION: Avoid using the following cleaning products to clean your computer: Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons, which can permanently damage the surface of the computer.
● To clean and the TouchPad and keyboard, use a soft microfiber cloth or a static-free cloth without oil (such as a chamois cloth) moistened with an alcohol-free glass cleaner or use an acceptable disposable wipe. ● To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard.
11 Backup and recovery Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state, all with simple steps. This section provides information about the following processes: ● Creating recovery media and backups ● Restoring and recovering your system Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1.
well as select drivers and applications if the hard drive becomes corrupted. HP Recovery Disc Creator can create two kinds of recovery DVDs: ● Windows 7 operating system DVD—Installs the operating system without additional drivers or applications. ● Driver Recovery DVD—Installs specific drivers and applications only, in the same way that the HP Software Setup utility installs drivers and applications. Creating recovery media NOTE: The Windows 7 operating system DVD can be created only once.
To create a backup using Windows Backup and Restore: NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up your backup, create a system image (select models only), or create system repair media (select models only).
1. If possible, back up all personal files. 2. If possible, check for the presence of the Windows partition. To check for the Windows partition, select Start > Computer. NOTE: If the Windows partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery media. For additional information, see Using Windows 7 operating system media on page 61. 3.
To initiate recovery using a Windows 7 operating system DVD: NOTE: This process takes several minutes. 1. If possible, back up all personal files. 2. Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads. 3. When prompted, press any keyboard key. 4. Follow the on-screen instructions. 5. Click Next. 6. Select Repair your computer. 7. Follow the on-screen instructions. After the repair is completed: 62 1.
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup.
Use the tab key and the arrow keys to select Main > Ignore Changes and Exit, and then press enter. ● To save your changes and exit Computer Setup menus: Click the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select Main > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts.
1. Start Computer Setup. 2. Use a pointing device or the arrow keys to select Main > System Information. 3. To exit Computer Setup without saving your changes, click the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select Main > Ignore Changes and Exit, and then press enter.
Using MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices contain bootable media or files that the computer needs to start and operate properly.
Use the arrow keys to select Main > Save Changes and Exit, and then press enter. Dynamically choosing a boot device using the f9 prompt To dynamically choose a boot device for the current startup sequence, follow these steps: 1. Open the Select Boot Device menu by turning on or restarting the computer, and then pressing esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f9. 3.
of the operating system to isolate hardware failures from issues that may be caused by the operating system or other software components. To start HP PC Hardware Diagnostics UEFI: 1. Turn on or restart the computer, quickly press esc, and then press f2. After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order: a.
13 Support Contacting support If the information provided in this user guide or Help and Support does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ● Chat online with an HP technician. NOTE: When support chat is not available in a particular language, it is available in English. ● E-mail support. ● Find support telephone numbers.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Service label—Provides important information, including the following: Component (1) Warranty period (2) Model number (select models only) (3) Serial number (4) Product number Have this information available when you contact support. The service label is affixed on the bottom of the computer.
14 Specifications ● Input power ● Operating environment Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz.
A Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media cards, such as digital storage cards, from the computer. ◦ Turn off, and then disconnect all external devices. ◦ Shut down the computer. ● Take along a backup of your information.
B Troubleshooting The following sections are included in this appendix: Troubleshooting resources ● Access website links and additional information about the computer through Help and Support. To access Help and Support, select Start > Help and Support. NOTE: Some checkup and repair tools require an Internet connection. HP also provides additional tools that do not require an Internet connection. ● Contact HP support. For U.S. support, go to http://www.hp.com/go/contactHP.
change these and other power settings, right-click the Battery icon on the Windows desktop in the notification area, at the far right of the taskbar, and then click Preferences. ● The computer may not be set to display the image on the computer screen. To transfer the image to the computer screen, press fn+f4.
● Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on. ● Be sure that the wireless router or access point is properly connected to its power adapter and to the cable or DSL modem, and that the lights are on. ● Disconnect and then reconnect all cables, and turn the power off and then back on. The optional external optical disc tray does not open for removal of a CD or DVD 1.
An optional external optical disc does not play ● Save your work and close all open programs before playing a CD or a DVD. ● Log off the Internet before playing a CD or a DVD. ● Be sure that you insert the disc properly. ● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge. ● Check the disc for scratches.
C Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
Index A AC adapter/battery light 9 administrator password 48 antivirus software 54 audio functions, checking 27 audio-in (microphone) jack, identifying 9 audio-out (headphone) jack, identifying 9 Automatic DriveLock password entering 53 removing 53 B Backup and Restore 60 backup tools 58 backups creating 59 recovering 60 battery conserving power 34 discharging 33 displaying remaining charge 33 low battery levels 33 Battery Check 33 battery information, finding 33 battery power 32 BIOS determining version 64
hot keys adjusting volume 23 decrease screen brightness 24 decreasing speaker sound 23 description 23 increase screen brightness 24 increasing speaker sound 23 keyboard backlight 24 microphone mute 24 Sleep 23 switching screen image 23 TouchPad on/off button 23 using 23 HP Client Security 54 HP Mobile Broadband, disabled 17 HP Recovery Disc Creator, using 58 HP Recovery partition checking for presence 61 using for recovery 61 hubs 38 I input power 71 Intel Wireless Display 29 internal display switch 11 inte
recovery tools 58 recovery tools, Windows 60 recovery, system 60 regulatory information regulatory label 70 wireless certification labels 70 restoring the hard drive 61 rotating TouchPad gesture 22 S screen brightness keys 24 screen image, switching 23 scrolling TouchPad gesture 21 security cable slot, identifying 10 security, wireless 16 serial number label 70 serial number, computer 70 setting password protection on wakeup 32 setting power options 31 setup of WLAN 15 setup utility navigating and selecting
