Manual

Troubleshooting 14–10
GPS Navigation
For more information on GPS, refer to Chapter 8, “Using GPS
Navigation.”
Problem Solution
My GPS Navigation
is not functioning or
is not accessing the
satellites.
• Be sure you have launched GPS Navigation.
• Be sure you are positioned close to a window or outdoors as a line
of sight is required to access the GPS satellites. If you are still
having difficulty acquiring a GPS signal, try outdoors where you
have a complete view of the sky.
Note: To see if GPS Navigation has any activity, with the GPS
Navigation software running:
• Tap in the middle of a map screen.
•Tap the Change Preferences icon .
• Tap the right arrow 4 times, then tap Configure GPS. You
should see some activity on the screen.
• If you have not updated the GPS Navigation recently with the
Quick GPS Connection satellite location software, you may need
to wait a few minutes longer to locate the satellites.
• Be sure your HP iPAQ battery is charged.
• If, after trying all of the above, your GPS Navigation still does not
function, visit the following Web site for more information -
www.tomtom.com/gpsnavigation.
I cannot locate the
requested address
using the address
screen.
• Try entering more street address letters on the top of the address
screen or use the crossroads definition.
• Does the requested address fall within the boundaries of the city or
area map downloaded to your HP iPAQ? If it does not, then this
address will not be available on the map.
The map route
screen does not
display clearly
during the daytime.
You may have your screen preferences set to Nighttime viewing. To
change the viewing preferences:
1. With GPS Navigation software running, tap in the middle of a
map screen.
2. Tap the Change Preferences icon .
3. Tap the Use Day Colors icon .
GPS Navigator
states there is no
map available when
I launch it.
• If you copied your map to an SD memory card, is your memory
card inserted?
• If you recently lost power to your HP iPAQ or performed a hard
reset, and you did not back up your software before either of these
situations occurred, your map was deleted unless it was copied to
a memory card or to iPAQ File Store folder. You can download the
same map or previously purchased maps, free-of-charge, to your
HP iPAQ by running the Get A Map download program.
I need a map for a
different area.
You may purchase full map sets for other regions in the United States,
Canada, and Western Europe at
www.tomtom.com/
gpsnavigation.