User Manual
hp photosmart 1215/1115 color printer
39
error messages
LCD Message Problem Solution
Some photos are
corrupted.
Some files are
corrupted.
The printer detects that
one or more files specified
in the job are corrupted
and cannot be accessed.
•Press OK/Yes. The printer may not print
the file or it may not print the file correctly.
OR
•Press Cancel/No to cancel the print job.
OR
• If you are printing from a memory card,
try saving the file from the memory card to
your computer, and then print the file from
your computer software. See the
Onscreen User’s Guide for information
about saving photos from your memory
card.
OR
• If a photo is missing, check that you have
not accidently deleted the photo from the
memory card.
Photo is too large.
File is too large.
The file received from the
camera via infrared is too
large to be processed.
Some photos are
missing.
One or more photos
specified for the job are
missing from the card.
Photo type is not
supported.
File type is not
supported.
The file specified for the
job is not of a supported
file type.
Some photos are not
on the card. Job was
cancelled. Press OK.
Some photos are not
on the card. Check
the DPOF file. Press
OK.
At the beginning of the
print job or during the
print job, the printer
checks the photo selection
and detects that some of
the specified photos are
missing or have been
deleted.
Make sure that you have not accidently
deleted any photos from the memory card.
Print a new index page to see the index
numbers associated with each photo. See
“printing an index page” on page 27 for
more information.
Cannot print photos.
Cannot print files.
Some files specified for the
print job have errors or
are corrupted. If there are
more than 10 errors the
printer will cancel the print
job.
Select another file and restart the print job.
File directory structure
is corrupted.
The inserted memory card
is corrupted and cannot
be accessed.
• Use another memory card.
OR
• Reformat the memory card using your
digital camera.
OR
• Copy the files to your computer using your
digital camera.
Card access error. The printer cannot access
the files on the memory
card.
Card may be
damaged.
The printer cannot access
the memory card.