user manual

12
WARNING! Indicates that failure to follow directions could result in bodily harm or death.
CAUTION: Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT: Provides clarifying information or specific instructions.
NOTE: Provides additional information.
TIP: Provides helpful hints and shortcuts.
Rack stability
WARNING! To reduce the risk of personal injury or damage to equipment:
• Extend leveling jacks to the floor.
• Ensure that the full weight of the rack rests on the leveling jacks.
• Install stabilizing feet on the rack.
• In multiple-rack installations, secure racks together.
• Extend only one rack component at a time. Racks may become unstable if more than one component is
extended.
HP technical support
Telephone numbers for worldwide technical support are listed on the HP support web site:
http://www.hp.com/support/
.
Collect the following information before calling:
• Technical support registration number (if applicable)
• Product serial numbers
• Product model names and numbers
• Applicable error messages
• Operating system type and revision level
• Detailed, specific questions
For continuous quality improvement, calls may be recorded or monitored.
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part
needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts
do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be
accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website:
http://www.hp.com/go/selfrepair