User Manual

NetworkVideoRecorderSystem
HM241
V2.01
Pleasereadthisquickmanualthroughlybeforeusingthisproductandkeepitfor
futurereference.
Formoredetailedinstructions,pleasecontactusat[e-mail].
CUSTOMERSUPPORT
NorthAmerica
UnitedKingdom
[e-mail]
[e-mail]
QuickGuide
Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowing
twoconditions:
(1)thisdevicemaynotcauseharmfulinterference,and
(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmay
causeundesiredoperation.
01
SAFETYCAUTIONS
1.PleasedonotplaceanycontainerwithliquidontheNVR.
2.Pleaseusetheproductinanopenspaceanddonotblocktheairvents.
3.Foryoursafety,pleaseusetheoriginalpowersupplyprovided.
4.IftheNVRstartsorworksabnormally,pleaseunplugthepoweradapterand
cleanthedustonthemainboardintheNVRdevice,thenrestarttheNVR.
5.Pleaseobeytheregulationsandpoliciesinyourcountryandareawhen
installingtheproduct.
PACKINGLIST
RUN HDD PWR
IR
NVRx1
(HardDiskDrive
notincluded)
IPCamerax4
DC12V/2A
PowerAdapterx1
(forNVR)
DC12V/1A
PowerAdapterx4
(forIPCamera)
EthernetCablex1
USBMousex1
QuickGuidex1
5DBAntennax4
(forIPCamera)
Screwx4
(forHDD)
PRODUCTOVERVIEW
SUB MAIN
-
+
VGA
WAN USB DC12 V
Antenna
VGA
Output
HDOutput
Ethernet
Port
USBPort
DC-In
Antenna
Antenna EthernetPort DC-InNightVision
LED
Stand
InstallationHole
OPERATENVRSYSTEMWITHAMONITOR
HARDDISKDRIVEINSTALLATIONAND
SYSTEMCONNECTIONS
IMPORTANT:
1.Torecordvideoandplaythehistoricalvideo,theinstallationoftheHard
DiskDriveisamust.Otherwise,youcanonlywatchthelivepicture.
2.AHardDiskDriveisnotincludedinthisNVRSystem.
3.ThisNVRsystemworkswitha3.5''SATAHDD.TheHDDshoudbeformatted
ifit'sinstalled.
Step1:
Unscrewandremovethetop
coveroftheNVR.
Step2:
ConnecttheSATApowerand
datacablesoftheNVRtothe
correspondingportsoftheHard
DiskDrive.
Step3:
HoldtheHardDiskDriveandthe
NVRtogether,carefullyturnthem
over,thenalignthescrewholes
ontheHardDiskDrivewiththe
screwholesontheNVRhousing.
Step4:
UsingaPhillipsscrewdriverto
tighttheHardDiskDriveandNVR
housingwiththeprovidedscrews,
thenassemblethetopcoverof
theNVR.
SystemConnections
SUB MAIN
-
+
VGA
WAN USB DC12 V
1
3
1
DonotfixtheIPCamerawiththescrewsbeforeyoucanseetheimage
onthemonitorandknowtheidealpositiontoinstallit.
UnwindtheantennasoftheNVR;
InstallandtightentheantennasontheIPcameras;
Plugthepoweradapter(12V/2A)intotheNVRandthesocket;
Plugthepoweradapter(12V/1A)intotheIPCameraandthesocket.

4.Ifyoudonothaveamonitor,youcanoperatetheNVRsystemonPC.See
moredetailsfrompage11and18.
.
2
4
1
2
3
VideoRecording
Rightclickthemouseonthemaininterface,thenselectSystemsetup>
Recordsetup>RecordPlantosettherecordmode.Thedefaultrecordmode
oftheNVRis24/7alltimerecord.
ScheduledRecord
Afterreset,selectChannelandclicktostartscheduledrecordsetup.
Leftclickthemouseandholdtoselectthedayandhouryouplanforrecording.
TheareaselectedwillturntoRedandclickApplytosavethesetting.The
systemwillstartrecordingataspecifictimeonadaily/weeklyschedule.
MotionRecord
Afterreset,selectChannelandclicktostartmotionrecordsetup.
Leftclickthemouseandholdtoselectthedayandhouryouplanforrecording.
TheareaselectedwillturntoGreenandclickApplytosavethesetting.The
systemwillstartrecordingwhenthecameradetectsanymotion.
VideoPlayback
Rightclickthemouseonthemaininterface,thenselectVideoPlaybacktoplay
thevideosrecorded.SelecttheDatewithGreencolor,ChannelandRecord
Mode(⑥),thenclickSearchtolistallthefilteredvideos.
③AreaforVideoPlaying
⑤FilteredVideosList
⑥Filters
①DisplaythetimelinebyDay/Hour
②VideoRecordingTime
Option1:SelectonevideofilefromtheFilteredVideosList(⑤),thenclick
PlayorFilePlaybacktoplaytheselectedvideo.
Option2:LeftclickthemouseontheRed/Green(RedforScheduledRecord
andGreenforMotionRecord)partofthetimeline.Thevideos
recordedfrom4channelscanbeplayedatthesametime.
VideoBackup
Rightclickthemouseonthemaininterface,thenselectVideoBackuptoenter
theinterfacebelow.
Step1:
SelectChannel,RecordmodeandSearchTime,thenclickSearchtodisplay
thefilteredvideoslist.
Step2:
Ticktoselectthevideofiles,clickBackupandwaitforapop-upwindowto
promptyoutoinsertaUSBDrivewithinoneminute.
Step3:
UnplugthemouseandinsertyourUSBDrivewithinoneminute,thentheNVR
systemwillbackuptheselectedvideosintoyourUSBDriveautomatically.
Tips:
1.TheNVRsystemonlysupportstheUSBDriveupto32GBandtheformatof
theUSBDriveshouldbeFAT32.
2.AnextraHubisneededwhenyou'dliketoconnectthemouseandtheUSB
DrivetotheUSBportontheNVRsystematthesametime.
3.Tobackupthevideoonebyoneviaanothermethod,gototheinterfaceof
VideoPlaybackandselectonevideofilefromthefilteredvideoslist.Click
BackupandinserttheUSBDriveintotheUSBportoftheNVRSystemwithin
oneminute.ThevideowillbesavedtotheUSBDriveautomatically.
Step3:
ReadthetipsandclickExperiencetostart.Click+Addontherightuppercorner
toenterthewindowofAddDevice.
Step4:
SwitchtoCloudIDoptionfirst.EntertheCloudIDofyourNVRsystem,select
TypeasNVR,enterthepasswordifyousetone(ifnot,thedefaultpasswordis
empty)andenter4intheboxofNumberofChannels,thenclickFinishtoadd
theNVRsystem.
Step5:
Afterit'saddedsuccessfully,leftclickthemouseonthe icontoconnect
yourNVRsystemandshowthelivepictureofthechannels.
VideoPlaybackandBackup
Step1:
Leftclicktheonthebottommenubar,thenclickConfirminthepop-up
windowofTiptoentertheinterfaceofVideoPlayback.
Step2:
SelectChannel,RecordtypeandDate,clickRetrievaltodisplaythevideos
recorded,thenleftclickthemouseonthetimelinewithcolorsordragthe
whitetimeboxtoplaythevideo.
OtherFunctionsoftheBottomMenu
DeviceManagement():addmoreNVRdevices,deletetheselectedNVR
deviceandmodifytheinformationoftheNVRdevice.
UserParameter():changelanguage,changethepathsofsaving
Screenshot,downloadingthehistoricalvideoandsavingtherecordingfileof
currentlivepicture,etc..
Record():recordthecurrentlivevideointoyourcomputer.
Screenshot():captureascreenshotofthecurrentlivepictureandsave
intoyourcomputer.
Disconnectall():disconnecttheNVRdevice.
ScreenNumber():changethechannelnumbersshowinginthescreen.
MoreFunction():changethepasswordoftheadmin,checktheuserlogs,
managethelocalresourceslikeScreenshotandvideos,etc.
IMPORTANT:
1.ConnecttheNVRsystemtotheRouterviatheEthernetcableinadvance;
2.MakesuretheNVRsystemandthemobiledeviceareconnectedtothesame
network;
DownloadandInstalltheApp
SearchanddownloadIPProintoyourmobiledevicefromAppStore/Google
PlayorscantheQRcodesbelowtodownload.
iOSSystem:
iOS8.0andlater
AndroidSystem:
Android4.4andlater
AddtheNVRSystemtotheApp
InstallandopenIPProApp,thenfollowthestepsbelowtoaddtheNVRsystem.
Step1:
RegisteranaccountwithyouremailaddressandlogintoIPPro,thentap
theiconinthecenterorontheupperrightcornertocontinue.
Login
+1
password
Forgetpassword? Register
Confirm
RememberPassword
Localexperience
Otherwayoflogin
Device Group
mydevice Demo Mycenter
Step2:
TapKittostartaddingyourNVRsystem,thentheAppwillscantheNVRsystem
nearbyautomatically.
Step3:
TaptherightNVRafterthesuccessfulscanning,theninputtheinformation
required(e.g.enterthepasswordifyousetone;ifnot,thedefaultpasswordis
empty)andtapCompleteontherightuppercornertoenterthemaininterface.
EXTENDTHEWI-FIRANGE
TheWi-Fisignalwillbeweakerwhengoingthroughthewall,stairsandother
obstacles.However,therearesomesolutionsthatmayhelptoextendthe
Wi-Firange.
AdjusttheAntennastotheAppropriateAngle
Accordingtothesignaltransmissioncharacterofantenna,it'sbetterto
adjusttheantennasofthecamerastobeparalleledwiththeantennasofthe
NVRsystemwhentheyareintheflatplane,oradjusttheantennasofthe
camerastobeverticaltotheantennasoftheNVRsystemwhentheyareinthe
verticalplane,toreceivebettersignal.
Step2:
ClickafterCH1/IPCAM1,thenselect2tosetIPCAM1asarepeater.This
meansCH2/IPCAM2isconnectedtotheNVRthroughCH1/IPCAM1.
Step3:
ClickApplytofinishthecascadingconnection.Tocheckifit'ssetsuccessfully,
pleaseclickRefresh.TodeletetheRepeater,leftclickontheselectedchannel,
thenclickApplyandOK.
ADDANEWIPCAMERATOTHENVRSYSTEM
WhenyouneedtoaddanewIPCameratoreplacetheoriginalone,please
followthestepsbelow.
Step1:
Plugthepoweradapterintothenewcameraandsocket;
Step2:
PlugtheEthernetcableintotheNVRsystemandthecamera;
Step4:
DeletetheoriginalcamerabyselectingitfromtheAddeddevicelistand
clickingtheDeletebutton.
Step6:
Aftermatchingsuccessful,theaddedcamerawillbeshowedintheAdded
devicelist.
TROUBLESHOOTINGGUIDE
Q1.Thereisnolivepicturesometimes.
•ItmaybecausedbythepoornetworkduetoWi-Fiinterference,obstacle
blockingandsoon.
1.WhenyouareviewingthelivepicturefromtheCloud,pleasemakesure
thenetworkconnectionbetweentheNVRandrouterworkswell.Atthe
sametime,makesuretherouterprovidesenoughuploadbandwidth.
Toimprovethequalityofnetwork,youcanreboottherouterregularly.
2.Whenyouareviewingthelivepicturefromthesamenetworkasyour
router's,pleasemakesurethenetworkconnectionbetweenthecamera
andNVRworkswell.YoucancheckthequalityoftheWi-Fisignalfrom
theliveinterface.
*IftheWi-Fisignalisgoodbutthelivepictureofallthechannelsstill
buffersandlags,anotherdevicemayinterferetheconnection
betweentheNVRandcameras.Pleasetrytogetridofitorchangethe
Wi-FichannelfromSystemSetup>NetworkSetup>WifiSetup>
WifiChannel.
*IftheWi-Fisignalofonechannelispoor,movethecameracloseto
theNVRtocheckwhetherthestrengthofWi-Fisignalisstrongerand
makesuretheantennaofthecameraisfixedwellandpointedatthe
rightdirection.IftheWi-Fisignalofallchannelsispoor,pleaseslowly
movetheantennasoftheNVRuntiltheypointattherightdirection
asmentionedinthesectionofAdjusttheantennastothe
appropriateanglefrompage20.
Q2.ThereisnolivepicturewhenusingabrowsertologintotheNVR.

•PleasegotoSystemSetup>NetworkSetup>Webporttocheckwhether
theWebporthasbeenchangedfrom80toanothernumber,e.g.1111.If
yes,inputtheIPaddressand:1111intoIEtovisit.Forexample,theIP
addressis192.168.251.106andtheWebportis1111,thenpleaseinput
http://192.168.251.106:1111.

Q6.NVRsystemcannotdetecttheHardDiskDrive.

•MakesuretheNVRworkswell.
•MakesurethepowercableandSATAcableoftheHardDiskDriveare
connectedcorrectlyandfirmly.
•TryanotherHardDiskDrive.
•TheHardDiskisaconsumable.TheHardDiskDrivewithbrandandfor
24/7surveillanceisrecommended.Makesureyoubackuptheimportant
videostimelyforsafety.
Q7.WhatshouldIdoifIforgetthepasswordforloggingintotheNVR?

•Pleasesendusthetime(e.g.2019-03-2023:59:57WED)displayedonthe
livepictureofthechannel.Theserverwillgenerateatemporarypassword
whichisonlyvalidfor15minutes.Heimvisionsupportteamwillsendyou
thepassword.
Q8.NodisplayontheMonitoroftheNVRsystem.

•Thismightbemainlycausedbyresolutioncompatibility.Thedefault
resolutionoftheNVRis1280*1024,whichmaynotbecompatiblewith
somemonitors.Herearethestepsforsolvingtheissue:
Step1:
ConnecttheNVRtoanyothermonitorviatheVGAoutput(oryoumay
alsotryanyothermonitorviatheHDMIoutputtoseeifyoucanenter
theMenubaroftheNVR);
Step2:
Whenyouareabletoseethemenu,pleasegotoSystemSetup>
GeneralSetup>ScreenSetup>VGAresolutiontochangetheresolution
to1024*768,thenclickApply.
Step3:
ConnecttheNVRtoyourprimaryscreenviatheHDMIoutputagainto
checkthedisplay.
RUN HDD PWR
IR
AfterconnectingtheNVRandcamerastopower,connectamonitortotheNVR
throughtheHDMIorVGAport(HDMIandVGAcablearenotincluded)andwait
for2-3minutes,thenthelivepicturesfromthecameras(maininterface)willbe
displayedonthemonitor.ConnectthemousetostartoperatingtheNVRsystem.
HardDiskDriveInstallation
1
2
4
5
6
3
④Pause/Play/FastForward
1 2
3 4
5 6
Userlogin
admin|
Pleaseenterpassword
Rememberpassword Autologin
Login
ForgetPassword?
EseeCloudCameraMonitoringSystem
Tip:
IftheWebport(e.g.80)ofyourNVRsystemhasbeenchangedtoanother
number,e.g.1111,pleaseenter192.168.32.213:1111intotheIEbrowser.
Option2:
WhenyourPCisconnectedtoadifferentRouterwhichisnotthesameasyour
NVR'S,youcanvisittheNVRsystemfromCloud.
AftergettingtheCloudID,pleasevisitwww.e-seenet.com,thenenterthe
CloudID(e.g.2416666666)andUsernametologintotheNVRsystem.Youcan
onlyviewthelivepicturefromtheCloudinthisoption.
2.ThisvirtualRepeaterfunctioncannotstrengthentheWi-Fisignal,butjust
helptoextendtheWi-FidistancebytheIPCamera.
Step1:
RightclickthemousetoshowtheMebubar,thenclickVideoManage>
RepeatertoentertheRepeatersetting.
RUN HDD PWR
IR
NVR IPCAM1 IPCAM2
SUB MAIN
-
+
VGA
WAN USB DC12V
Networkcable
NVR Camera
Step3:
RightclickthemousetoshowtheMenubar,thenselectVideoManage.
1
Step5:
ClickRefreshtoshowthenewIPcamera,selectit,thenclicktheMatchCode
toaddthenewcameraautomatically.
Ifyouneedmorehelp,pleasefeelfreetocontactusat[e-mail].
Generalsetup
Recordsetup Networksetup ChannelSetup SystemAdmin
Systemversion
Systemlog
User
Systemupgrade
Sysmaintenance
Factorysetting
IPCMaintenance
Userlist
ID
1
2
3
4
5
6
7
8
9
10
11
12
Username
admin
Superuser
Yes
Adduser
Deleteuser
Edituser
Setpassword
OK Cancel
RecordPlan
Alarmsetup
Zonesetup
Channel
Time Motion Alarm
Su
Mo
Tu
We
Th
Fr
Sa
1
Copyto
OK CancelApplyReset
0
1
2
3
4
5
6
7
8
9 10
11
12
13
14
15
16
17
18
19 20
21 22
23
CAM1
2019-04-0313:56:11WED
CAM1
2019-04-0313:56:10WED
13:56:11
Hour
Day
1
2
3
4
0H
4H
8H
12H
16H 20H
24H
2019-04-0313:54:00
x1
Exit
Backup
FilePlayback
Search
00：00-23：59
Time
Motion
Alarm
Motion
1 /4
CH
4
2
1
4
2
1
2
4
Begintime
16:00:02
16:00:01
16:00:00
15:27:50
15:27:49
15:27:48
15:27:36
15:27:34
Size
17M
27M
28M
46M
111M
117M
602K
259K
1 2 3 4
5 6 7 8
Channel
Su
31
7
14
21
28
5
Mo
1
8
15
22
29
6
Tu
2
9
16
23
30
7
We
3
10
17
24
1
8
Th
4
11
18
25
2
9
Fr
5
12
19
26
3
10
Sa
6
13
20
27
4
11
20 19 04
Videobackup
Channel
Recordmode
Searchtime
USB:
All 1 2 3 4 5 6 7 8
Manual Time Motion Alarm
2019/04/03
00：00-23：59
Search
Format
ID
1
2
3
4
5
6
7
8
Channel
4
5
2
1
5
4
2
1
Mode
Time
Time
Time
Time
Time
Time
Time
Time
Begintime
16:00:02
16:00:01
16:00:01
16:00:00
15:33:50
15:27:50
15:27:49
15:27:48
Endtime
16:10:13
16:10:13
16:10:13
16:10:13
16:00:01
16:00:02
16:00:01
16:00:00
Duration
00:10:11
00:10:12
00:10:12
00:10:13
00:26:11
00:32:12
00:32:12
00:32:12
Size
19M
100M
30M
30M
275M
46M
111M
117M
Select
1 /4
USBstorage AVI
Backup
Cancel
Splitscreen
VideoManage
Systemsetup
Videoplayback
Videobackup
Coloradjust
PTZcontrol
Manualrecord
Volume
SetupWizard
FastNetwork
Wifiadd
Adjustchannel
ExitSystem
EseeCloud
AddDevice
IP/DNNS
CloudID
*CloudID:
UserName:
Area:
Type:
ChannelSerial:
ChannelType:
Port:
Password:
DeviceName:
*NumberOf
Channels:
ChannelName:
Panorama:
Finish Cancel
2416666666
admin
center
NVR
1
Normal
10000

HeimVision
4
ch_1
Close
Add
Devicelist
Modify Add
Devicelist
Modify
EseeCloud
Group
RecordType
2019-04
Sun

7
14
21
28
Mon
1
8
15
22
29
Tue
2
9
16
23
30
Wed
3
10
17
24
Thu
4
11
18
25
Fri
5
12
19
26
Sat
6
13
20
27
Retrieval
00：00 01：00 02：00 03：00 04：00 05：00 06：00 07：00 08：00 09：00 1 0：00 11：00 1 2：00
AllTypes
MotionDetection
TimingDetection
AlarmDetection
ManualDetection
OPERATENVRSYSTEMONMOBILEDEVICE
AddDevice Complete
CoudID
NameOF
Device
Username
Password
2416666666
Heimvision
admin
Inputdevicepassword
AddDevice
Choosedevice
2416666666 NVR
AddDevice
Choosedevice
Scanningnearbydevices,scanningtakes
about3minutes,pleasebepatient
addmanully
AddDevice
RUN HDD PWR
IR
Standalonecamera
Kit
LANscan
Networkeddevices
Scancodetoadddevice
Othercamera
Generalsetup Recordsetup Networksetup ChannelSetup SystemAdmin
Language
CloudIDlogin Usernamelogin
CloudID:
Username:
Password:
2416666666
admin
Savethelogingdevice
Login
Repeater
Help
Apply
Ok Cancel
NVR
CH1
CH3
CH4
CH5
CH6
CH7
CH8
Refresh
CH2
ConnectInformation
Channel
CH1
CH2
CH3
CH4
CH5
CH6
CH7
CH8
Signal
84
43
90
89
--
--
--
--
VideoMange
N1
Protocol
ID Devicename IPaddress Preview Protocol
0 /0
Refresh
MatchCode
AutoAdd
Modify
Advanced
Delete
DeleteAll
ManualEdit
ChannelSetup
WifiSetup
Repeater
Addeddevice: Remainingdevice：5 3
Channel
1
2
3
4
5
6
7
8
Devicename
IPCAM
IPCAM
IPCAM
IPCAM
IPaddress
172.20.14.31
172.20.14.32
172.20.14.30
172.20.14.33
Status
Connectsuccess
Connectsuccess
Connectsuccess
Connectsuccess
Novideosource
Novideosource
Novideosource
Novideosource
Ok Cancel
VideoMange
N1
Protocol
ID Devicename IPaddress Preview Protocol
0 /0
Refresh
MatchCode
AutoAdd
Modify
Advanced
Delete
DeleteAll
ManualEdit
ChannelSetup
WifiSetup
Repeater
Addeddevice: Remainingdevice：5 3
Channel
1
2
3
4
5
6
7
8
Devicename
IPCAM
IPCAM
IPCAM
IPCAM
IPaddress
172.20.14.31
172.20.14.32
172.20.14.30
172.20.14.33
Status
Connectsuccess
Connectsuccess
Connectsuccess
Connectsuccess
Novideosource
Novideosource
Novideosource
Novideosource
Ok Cancel
VideoMange
N1
Protocol
ID
1
Devicename
IPCAM
IPaddress
172.20.14.33
Preview Protocol
N1
0 /0
Refresh
MatchCode
AutoAdd
Modify
Advanced
Delete
DeleteAll
ManualEdit
ChannelSetup
WifiSetup
Repeater
Addeddevice: Remainingdevice：5 3
Channel
1
2
3
4
5
6
7
8
Devicename
IPCAM
IPCAM
IPCAM
IPaddress
172.20.14.31
172.20.14.32
172.20.14.30
Status
Connectsuccess
Connectsuccess
Connectsuccess
Novideosource
Novideosource
Novideosource
Novideosource
Novideosource
Ok Cancel
Time
Motion
Notes:
1.ThedefaultUsernamefortheNVRsystemisadminandthedefaultPassword
isempty(noneedtoenteranything);
2.ThisNVRsystemcanbeonlyconnectedtothenetworkbytheEthernetcable
currently;
3.Toprotectyourprivacy,pleasesetthepasswordatyourearliestconvenience.
Rightclickthemouseonthemaininterface,thengotoSystemsetup>
SystemAdmin>User>Setpasswordtosetapassword;
InstalltheHDDfirst,thenrightclickthemouseonthemaininterfaceandgoto
SystemSetup>Generalsetup>HDDSetuptocheckitsstatus.Ifit'snot
Formatted,ticktoselecttherightHDD,thenclickFormat.
HardDiskDriveFormatting
LivePicture
Splitscreen:
changethenumbersofthechannelsshowingin
thesamescreen.
VideoManage:
addIPCamerabyMatchCode,manageIP
CamerasandChannelsetc..
Systemsetup:
includesGeneralsetup,Recordsetup,Network
setupandSystemAdmin.
*Generalsetup:changeLanguage,setupthe
Time,ChangeDisplayResolutionandcheck
HDDinformationetc..
*Recordsetup:setuptherecordmodefor
eachchannel.
*Networksetup:checktheIPaddress,Cloud
IDetc..
*Channelsetup:changethenameofthe
camera,checktheBitrateetc..
*SystemAdmin:checkthesystemversion,updatethesystem,Userand
passwordsetup,makeafactoryresetandcheckthesystemlogetc..
Videobackup:
backuptheselectedhistoricalvideos.
Coloradjust:
adjusttheBrightness,Contrast,Sharpnessetc.ofthepictureineach
Channel.
Manualrecord:
turnonthevideorecordingmanuallywhenthecurrenttimeisnotwithin
thespecificrecordingschedules.
SetupWizard:
showtheQRcodesforAppdownloadingandcheckingtheCloudID.
CAM1
2019-04-0313:56:09WED
CAM1
2019-04-0313:56:11WED
3.ChecktheCloudIDfromtheNetworksetupmentionedinthesectionof
OPERATENVRSYSTEMWITHAMONITOR.
[e-mail]
NetworkSetup
ToremoteviewvideosfrommobiledeviceorPC,pleasemakesuretheNVR
isconnectedtotheRouterwiththeEthernetcablefirst,thengotoSystem
setup>NetworksetuptochecktheCloudID,IPaddressandWebport,etc..
1.MakesurethestatusoftheCloud(P2P)isONLINE.Ifit'sOFFLINE,please
unplugtheEthernetcable,thenplugagaintocheckthestatus;
2.ThenumberafterCloud(P2P),e.g.2416666666,istheCloudIDoftheNVR
device;
3.MakesuretheDHCP,Cloud(P2P)andEnableaftertheNetDiagnoseInfo
areticked;
4.MakesuretheNetworkstatusisHealthyNetwork;
5.WebportmayvaryondifferentNVRsystems.
OK CancelApply
Generalsetup Recordsetup
Networksetup
ChannelSetup SystemAdmin
Networksetup
DDNS
PPPoE
3G
E-Mail
WifiSetup
DHCP
Cloud(P2P)
IPaddress
Subnetmask
Gateway
MACaddress
PreferredDNS
Webport
NetworkBandwidth
NetDiagnoseInfo

NetworkStatus
2416666666(ONLINE)
100
MB/s
192.168.32.50
255.255.255.0
192.168.32.1
9GA3-A9FC-C445
192.168.32.1
80
1500MTUEnable
HealthyNetwork
ShowQRCode
OtherFunctionsontheMenuBar
RightclickthemousetoshowthemainMenubarasshownbelow,rightclick
againtohideit.
Download
GetanextraAntennaExtensionCablewithStand
TakeofftheantennaoftheIPcamera,theninstalltheAntennaExtensionCord
intotheIPCameraandputittotheplacewheretheWi-Fisignalisstrong.
GetanextraRepeaterDevice
ToextendtheWi-Firange,youcanalsoinstallaRepeaterdevice.Pleaserefer
totheusermanualoftheRepeaterdeviceyouboughtforusingit.
SetupCascadingConnection
Notes:
1.WhentheIPCAM2isinstalledoutoftheWi-FiRange,buttheIPCAM1with
strongWi-Fisignal(checkitfromthelivepicture)orwithsmoothstreaming
isbetweentheNVRandIPCAM2,thenyoucansetuptheIPCAM1asavirtual
repeaterfollowingthesteps.
RUN HDD PWR
IR
RUN HDD PWR
IR
RUN HDD PWR
IR
Wall
Window
IPCamera
AntennaExtensionCord
NVR
Option1:
WhenyourPCisconnectedtothesameRouterastheNVR's,youcanvisitthe
localnetworktooperate.
AftergettingyourIPaddress(e.g.192.168.32.213),enteritintoIEbrowserand
logintotheNVRsystem.PleaseInstalltheWebViewControlafteryourfirst
login.ChangingtheInternetsettingtoallowtheinstallationoftheWebView
Controlonsomecomputersisrequired,pleasecontactusformoreinformation.
Network video client
Username:
Password:
admin
Remember me
Login
Step3:
TaponthethumbnailtoentertheLIVEinterface,thenyoucancapturea
screenshot,recordthelivevideotoyourmobiledeviceandplaythevideos
recordedintheHardDiskDriveofyourNVRsystem.
Device Group
mydevice Demo Mycenter
Heimvision
Online
Share
Info Playback
HeimVision
18KB/s
SD
1/1
playbackRecordingScreenshot
Tip:
IftheNVRisnotaddedautomatically,pleasetapaddmanullytoaddit.
OPERATENVRSYSTEMFROMTHEBROWSERONPC
Important:
1.ThestatusoftheCloud(P2P)shouldbeONLINE.Ifit'sOFFLINE,please
inserttheEthernetcableandcheckitagainafter1-2minutes.
2.ChecktheCloudID,IPaddressandWebportfromtheNetworksetup
mentionedinthesectionofOPERATENVRSYSTEMWITHAMONITORon
page5.
3.InternetExplorer(IE)browserisrecommended.
7 8
ID:2416666666
Step3:
ClicktheDownloadbuttonontherightbottomcornerortheicononthe
bottommenubartopopoutthewindowofDownloadResources.Clickthe
icontodownloadthevideoonebyoneorclicktheBatchDownloadbuttonto
downloadallthevideostogethertoyourcomputer.
DownloadResources
StartTime:
2019-04-01
:
00 00 00
:
EndTime:
2019-04-01
:
23 59 59
:
Batch
Download
2
2
2
2
2
2
2
2019-04-0114:00:00
2019-04-0113:00:00
2019-04-0112:00:00
2019-04-0111:35:33
2019-04-0111:33:59
2019-04-0111:29:16
2019-04-0111:17:39
2019-04-0114:26:17
2019-04-0114:00:00
2019-04-0113:00:00
2019-04-0112:00:00
2019-04-0111:35:33
2019-04-0111:33:59
2019-04-0111:24:32
TimingDetection
TimingDetection
TimingDetection
TimingDetection
MotionDetection
TimingDetection
TimingDetection
Channel StartTime EndTime Type Operate
Step4:
Clicktheicontoexitfromthevideoplaybackinterfaceandgetbacktothe
livepictureagain.
Group
RecordType
2019-04
Sun

7
14
21
28
Mon
1
8
15
22
29
Tue
2
9
16
23
30
Wed
3
10
17
24
Thu
4
11
18
25
Fri
5
12
19
26
Sat
6
13
20
27
Retrieval Download
00 07：00 08：00 09：00 10：00 11：00 12：00
Fastnetwork:
configurethenetwork.
Adjustchannel:
adjustthedisplayorderofeachchannel.
ExitSystem:
Logout,rebootandshutdownthesystemetc..
OPERATENVRSYSTEMFROMCLIENTONPC
Important:
1.https://www.heimvision.com/download/Camerasisthelinkfor
 downloadingtheEseeCloudclient.Afterdownloading,installandoperate
theClientfollowinginstructions;
2.ChecktheCloudIDfromtheNetworksetupmentionedinthesectionof
OPERATENVRSYSTEMWITHAMONITOR;
3.ConnecttheNVRsystemtotheRouterviaEthernetcableinadvance.
4.MakesurethestatusoftheCloud(P2P)isONLINE.Ifit'sOFFLINE,please
unplugtheEthernetcable,thenplugagaintocheckthestatus;
5.MakesuretheNetworkstatusisHealthyNetwork
Step1:
DoubleleftclicktheEseeCloud_Setup.exefiletoinstallandruntheClient.
Step2:
LogintoEseeCloudClientwiththedefaultUserName(admin)andpassword
(empty,namelyenternothing)ifyoudidnotsetanypassword.
ClientInstallationandLogin
HeimVision
ID:2416666666
ch_1 ch_2 ch_3
ch_4
HeimVision
ID:2416666666
ch_1 ch_2 ch_3
ch_4
Devicelist
HeimVision
ID:2416666666
ch_1 ch_2 ch_3
ch_4
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
Tip:
PlacetheNVRonthedeskandbefarawayfromthedevicesthatareeasyto
interferetheconnection,suchasmicrowaveoven,TV,etc..Makesurethe
obstaclesbetweentheNVRandthecamerasareasfewaspossible.
SAFETYCAUTIONS................................................................................01
PACKING LIST........................................................................................01
PRODUCTOVERVIEW............................................................................02
HARDDISKDRIVEINSTALLATIONANDSYSTEMCONNECTIONS.........03
HardDiskDriveInstallation..................................................................03
SystemConnections.............................................................................04
OPERATENVRSYSTEMWITHAMONITOR............................................05
Live Picture...........................................................................................05
HardDiskDriveFormatting..................................................................05
VideoRecording....................................................................................06
Video Playback.....................................................................................07
Video Backup........................................................................................07
NetworkSetup......................................................................................09
OtherFunctionsontheMenuBar........................................................09
OPERATENVRSYSTEMFROMCLIENTONPC......................................11
ClientInstallationandLogin................................................................11
VideoPlaybackandBackup.................................................................13
OtherFunctionsoftheBottomMenu..................................................15
OPERATENVRSYSTEMONMOBILEDEVICE.........................................15
DownloadandInstalltheApp..............................................................15
AddtheNVRSystemtotheApp...........................................................16
OPERATENVRSYSTEMFROMTHEBROWSERONPC..........................18
EXTENDTHEWI-FIRANGE....................................................................20
AdjusttheAntennastotheAppropriateAngle....................................20
GetanextraAntennaExtensionCablewithStand..............................21
GetanextraRepeaterDevice...............................................................21
SetupCascadingConnection..............................................................21
ADDANEWIPCAMERATOTHENVRSYSTEM......................................23
TROUBLESHOOTINGGUIDE.................................................................26
4
IMPORTANT:ClickResetbeforeyouchangetherecordmode.
Tip:
TheDevicelistisdisplayedwiththeGraphicstructure.Ifit'sdisplayedwitha
Treestructure,pleasedoubleclickonthedevicenametoconnectthesystem.
Thenyoucancheckthelivepictureofeachchannel,playthevideosrecorded
(),downloadthevideosrecorded,changethesettings()andsoon.
Q3.CanIaddtheextranewcamera?

•Thecamerawiththesamebrandisrecommendedwhenyou'dliketoadd
morecameras.Togetthelinkofbuyingcameraandthedetailedguidefor
addingthecamera,pleasecontactusat[e-mail].
Q4.WhatshouldIdoifIremoveacamerafromtheNVRsystem?

•Thestepstoadditagainarethesameasaddinganewcameramentioned
inthesectionofAddaNewIPCameratotheNVRSystemonpage23.Find
thecamerathatmatcheswiththedeletedchannel,connectittotheNVR
withtheEthernetcable,thengotoVideoManage>AutoAddtoaddit.
Q5.HowlongisthestoragetimeoftheHardDiskDrive?

•Theexamplebelowisforanaveragedatarate512Kbpsand4cameras.
Thecapacityofstoringthevideoforoneday(24hours)isaround21.09GB
basedontheformulabelow:
512(Kbps)*3600(secondsperhour)*24(hoursperday)*4(Channels)=
176,947,200Kbit
176,947,200Kbit=22,118,400KB
22,118,400KB=21,600MB
21,600MB=21.09GB
Ifyouhavea1TBHardDiskDrive,thecapacityofitafterformattingis
around921GB.
Thestoragetimeisaround43days(921GB/21.09GB≈43).
However,thedatarateofthecameraisVariableBitratewhichdependson
thesurveillanceenvironment.Iftherearemanymovingobjectsinthe
livepicture,thedataratewillbefaster.GotoSystemsetup>Channelsetup
tocheckit,thenusetheformulamentionedabovetocalculateit.

•MakesureyouhaveinstalledtheWebViewControlcorrectlyonyourIE
browser.
Tips:
1.Afterchangingthesettingfrom24/7tothespecifictimeormotionrecord,it
helpstoprolongthestoragetimeoftheHDD.
2.ExternaldeviceisrequiredforAlarmrecordandthisNVRdoesnotsupportit.

NetworkVideoRecorderSystem
H
M24 1
V1.01
Pleasereadthisquickmanualthroughlybeforeusingthisproductandkeepitfor
futurereference.
Formoredetailedinstructions,pleasecontactusat
[e-mail].
QuickGuide
RUN
HDD
PWR
IR
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[e-mail]
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