Use and Care Manual
Thank you for purchas ing a G alanz product. P leas e read this manual carefully for c orrect us age and s afety,
and keep for future reference. For servic e, s upport and warranty information, call 800- 562- 0738.
FPO
TROUBLESHOOTING TIPS
TROUBLESHOOTING TIPS
TROUBLESHOOTING TIPS
1.The refrigerator does not work
It may not be connected to the power supply(plug, power cut or
fuse); Voltage is too low.
2.The refrigerator does not work efficiently as expected
It may be caused by heavy frost, or by warm temperature
setting,or by frequently door operating.
3.It makes unusual noise
It may be caused by an imbalance or loose ground locating the
appliance, or by resonation between the appliance and other
ambient objects.
4.The compressor keeps working for a long period
The environment temperature may be too high. The doors may be
opened frequently or even they are left open. The temperature
control knob setting in (4-5) state may increase the working time of
compressor.
5.Disgusting odour happens
Food with strong odour should be packed tightly before being put
inside the appliance. Please check whether there is any deteriorat-
ed item or whether the liners are left dirty for a long time.
6.Water leaks from the bottom of the refrigerator
The drain tube is jammed. Please use a proper tool to solve it.
7.Heavy frost occurs on the rear of the appliance
Putting humid or hot food into the appliance may cause this
problem. Or it may be caused by the heavy environment moisture.
8. The ice maker is not producing ice or not enough ice.
- If it is new installation. Wait 12 to 24 hours after icemaker installa-
tion for ice production to begin. It will take 72 hours for full ice
production.
- Check if the refrigerator is connected to a water supply or the
supply shut off valve is turned on.
-Reverse osmosis filtration systems can reduce the water pressure
below the minimum amount and result in icemaker issues.
-A kink in the line can reduce water flow. Straighten the water source
line.
-Confirm ice maker is in the ON position.
-The recommended temperature for the freezer compartment for
normal ice production is 0°F. If the freezer temperature is warmer, ice
production will be affected.
-If the doors are not properly closed, ice production will be affected.
The follow cases are not malfunction
1.Moisture may form dew on the outside of the product during the
humid season, just get it wiped.
2.The flow of refrigerant through the pipeline coil can cause a bicker.
3.It is normal that the sides of product get warm as a result of the
cooling pipeline working.
4.The frame of the appliance will be warm during working by the
defrost pipeline inside it.
Please check the points above first.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in
order to avoid a hazard.
©2019 Galanz Americas Limited Company
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