Warranty
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LIMITED WARRANTY CONDITIONS FOR FRONIUS INVERTERS, FRONIUS RAPID SHUTDOWN BOXES, FRONIUS
SMART METER AND THE FRONIUS DATAMANAGER
FOR THE FRONIUS WARRANTY AND FRONIUS WARRANTY PLUS
(Valid from: 01/01/2018)
Fronius International GmbH (“Fronius”) grants a limited warranty (referred to herein as either the “Fronius Warranty” or “Fronius Warranty
Plus” as is applicable to the Warranty Product , as defined herein) for the Fronius Warranty Products.
For more information about the Fronius Warranty please visit:
www.fronius.com/solar/warranty-usa
Warranty Products
This warranty applies exclusively to Fronius inverters, Fronius Shutdown Boxes, Fronius Smart Meter and Fronius Datamanagers
(individually, the “Warrantied Product”) and only to the extent that these products are first installed in the United States of America and
uniquely identified by their serial number for the Warranty Period as defined below. Fuses and other wearing parts are excluded from the
warranty together with other components of the photovoltaic system as well as system add-ons, components for system monitoring and
data communication, accessories and pre-production devices.
Warranty holder
Only the owner of the Warranty Product is entitled to exercise the terms and conditions herein stated. No other person or entity holds a right
or claim under these warranty terms and conditions. Warranty Product that has had a proper change in ownership, which can be evidenced
with documentation, will be eligible to receive warranty benefits under these terms and conditions.
Warranty claim
A warranty claim exists in the event that a Warranty Product has a defect in materials and workmanship for which Fronius is responsible
within the Warranty Period.
Warranty exclusions
The warranty does not apply if
⁄ the fault is the result of improper installation, operation, commissioning or transport; failure to comply with the installation, preventive
maintenance and/or operating instructions; insufficient ventilation; work performed on the Warranty Product by a third party not
authorised by Fronius; failure to heed the safety rules, operating instructions and installation standards; modifications; unauthorized
repair, normal wear and tear; force majeure (storm, lightning, overvoltage, fire, etc.); external causes such as accidents, abuse or other
actions or events beyond Fronius Reasonable care;
⁄ the fault has been caused by another component in the warranty holder's photovoltaic system;
⁄ Fronius could not identify a fault upon examination of the product;
⁄ the damage does not impair the function of the Fronius inverter (“cosmetic flaws”); or
⁄ the full purchase price of the Warranty Product has still not been paid to Fronius;
⁄ Fronius Product which has been disassembled and rebuilt, excluding refurbished units which are provided by Fronius under Warranty
terms.
Warranty services
Fronius grants the Fronius Warranty Plus, as described below, to the original purchaser for a period of ten years from shipment from the
Fronius factory.
⁄ Fronius Warranty
- Material: Fronius will provide the relevant replacement part or an equivalent replacement device. The warranty holder does not have to
pay for the replacement part. In the event that an equivalent replacement device is required, the customer shall bear the labour costs for
repairing the customer’s original device. Fronius will not cover any removal and installation costs, labour costs, transport costs or costs
for any other service.
- Service: Fronius will not pay the labour costs for removing and installing the replacement part or replacement device, or costs for any
other service.
- Transport: Fronius will not pay any shipping and transport costs incurred in relation to the Material and Service under this Fronius
Warranty
⁄ Fronius Warranty Plus
- Material: Fronius will provide a replacement part or an equivalent replacement device at no cost to the warranty holder.
- Service: Fronius will pay the labour costs for removing and installing the replacement part or replacement device, provided this work is
undertaken by Fronius or a third party approved by Fronius. Due to technological progress, the replacement part or replacement