Troubleshooting Guide

15
BEFORE YOU CALL
• Use fresh detergent. Old detergent is
ineffective.
• Make sure rinse aid dispenser is fi lled.
• Check to see that proper amount
of detergent is being used for cycle
selected. (See Detergent Dispenser).
• Home water pressure may be too low-it
should be 20 to 120 pounds per square
inch (psi).
Before calling for service, review this
list. It may save you both time and
expense. This list includes common
experiences that are not the result of
defective workmanship or material in
your dishwasher.
NOTE
To achieve the best results from your
dishwasher, visit www.dishwashingexpert.com
for general tips regarding the performance
and operation of your dishwasher.
Food Soils Left on Dishes
• Choose another cycle for longer
washing time.
• Check rack loading section for proper
loading-avoid nesting items.
• Home water pressure may be too
low-should be 20 to 120 pounds per
square inch (psi).
• Check incoming water temperature.
It should be about 120
o
F (49
o
C). (See
Factors Affecting Performance.)
• Check water hardness. For extremely
hard water, it may be necessary to
install a water softener. (See Detergent
Chart).
• Use Fresh Detergent.
• Make sure items are not blocking the
spray arms, preventing them from
rotating.
• Do not overload the dishwasher (See
Preparing and Loading Dishes).
• Check to verify that the glass trap is
maintained and installed properly (See
Care and Cleaning).
Dishes not Dry
• Select heat dry option.
• Make sure the rinse aid dispenser is
fi lled.
• Increase the discharge setting of rinse
aid. (See Rinse Aid).
• Check the incoming water temperature.
Be sure it is at least 120
o
F (49
o
C).
• Check for proper loading-avoid nesting
items.
ë
Glassware/Flatware Spotted or Cloudy
• Check water hardness. For extremely
hard water, it may be necessary to
install a water softener. (See Detergent
Chart).
• Water temperature may be low. Avoid
extremely low or high temperatures.
(See Factors Affecting Performance.
• Avoid overloading and improper
loading. (See Preparing and Loading
Dishes).
• Containers, bowls, pots/pans, and any
dishware with concave surfaces that
can collect water should be placed in
the rack facing or angled down so that
water is able to drain even from the
lowest point.
• Plastic items may need to be towel
dried.
Dishware Chipped
• Load with care and do not overload.
(See Preparing and Loading Dishes).
• Place delicate items in top rack.
• Place glasses securely against pins and
not over pins.
• Load items so they are secure and
don’t jar loose when moving racks in
and out. Move racks in and out slowly.
• Make sure tall glasses and stemware
will clear top of tub when rack is
pushed in.
• Fine antique china and crystal should
be hand-washed.
• Cups with a concave bottom will collect
water. Load them at the far left and
right of the upper rack so they will be
held in a tilted position.