User guide

Reference
111
Troubleshooting Tables
You try to set up an event timer
and the receiver displays a
message noting that the
program is a Pay-Per-View
event.
You must order a Pay-Per-View
event before you can create an
event timer for it.
To create an event timer for the event, first order it.
You try to set up an event timer,
but the receiver displays an
Error message giving you the
option to delete an event timer
that was set up earlier.
You already have set up the
maximum number of event
timers.
To create a new event timer, delete one of the event
timers you set up earlier.
You set up an event timer, but
the receiver does not tune to the
channel of the program, or does
not record the program.
You may have set up a
Reminder, but what you should
have set up is an Auto-Tune or a
DVR timer.
Remember that a Reminder just reminds you that
the program is about to start. An Auto-Tune timer
reminds you and tunes the receiver to the program.
A DVR timer reminds you, tunes the receiver, and
records the program to the receiver’s hard drive. A
DVR timer can operate only if the receiver memory
has enough space.
You set up an event timer for a
program that is repeated (such
as a regularly scheduled
program), but the timer does not
operate for a showing of the
program.
• You may have set up a timer
with an incorrect frequency.
• You may have set up a
duplicate timer.
• The timer may not be current.
Remember that a Once event timer operates just
one time. A Mon.-Fri. event timer operates Monday
through Friday on the same channel at the same
time. A Daily event timer does the same, Monday
through Sunday. A Weekly event timer operates
once a week on the same channel at the same time.
All Episodes timers will record all episodes of that
program, while New Episodes timers will record only
the current season. Seek & Record™ timers record
all programs matching your search term. See
Reasons Why Timers are Skipped on page 62.
You set up an event timer, but
the timer does not operate at all.
• You may have several timers
set up for the same time and
the event timer you set is at a
lower priority than others.
• Check the Priorities as described on page 60.
• You may have selected New
Episodes and the timer you
set was for an episode that is
not new.
• Check the Timer Frequency as described on
page 60.
•See Reasons Why Timers are Skipped on
page 62.
You set up a Seek & Record™
timer and you notice that you
have no space left on your My
Recordings.
The Seek & Record™ timer may
have included more matching
programs than what you
expected.
Delete that Seek & Record™ timer and begin again.
See page 64.
You stop the operation of an
event timer for one showing of a
program that is repeated (such
as a regularly scheduled
program), but the timer
operates for the next showing.
Stopping the event timer applies
only to the current showing of the
program.
To stop all operations of a repeated event timer, you
must delete the event timer.
Note: The receiver deletes a Once event timer
when it operates.
The receiver does not display
the program name for a manual
event timer.
The receiver may not be able to
display a program name for a
manual event timer.
Use the Program Guide or a printed schedule to find
the program name.
You set an event timer.
The event timer misses the
beginning or the end of a
program.
The program may have started a
little earlier than scheduled, or it
may have run over its scheduled
ending time.
• Use the Start Early & End Late options, except for
a Pay-Per-View event.
• Use a manual event timer to start any event timer
at the times you set yourself, except for a Pay-
Per-View event.
What Is Happening Possible Reason What to Do