Dell EMC PowerEdge R7515 Installation and Service Manual Regulatory Model: E46S Regulatory Type: E46S003 Dec. 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2019- 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: About this document.................................................................................................... 7 Chapter 2: System overview..........................................................................................................8 Front view of the system...................................................................................................................................................8 Left control panel view........................................
Installing the intrusion switch...................................................................................................................................40 Drives.................................................................................................................................................................................... 41 Removing a drive blank.......................................................................................................................................
Storage controller card....................................................................................................................................................99 Removing the mini PERC card air shroud............................................................................................................. 99 Installing the mini PERC card air shroud..............................................................................................................
View menu................................................................................................................................................................... 132 NIC indicator codes......................................................................................................................................................... 132 Power supply unit indicator codes.............................................................................................................................
1 About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components.
2 System overview The PowerEdge R7515 is a 2U rack server that supports: ● ● ● ● One AMD EPYC 7002 series processor 16 DIMM slots Two redundant power supply units Up to 8 x 3.5-inch, 12 x 3.5-inch, 12 x 3.5-inch + 2 x 3.5-inch (rear), or 24 x 2.5-inch SAS/SATA or NVMe drives (up to 12 x 2.5-inch SAS/SATA + 12 x 2.5-inch SAS/SATA/ NVMe drives), 8 x 2.5-inch (SAS/SATA/ NVMe ) + 16 NVMe drives or 24 x 2.5-inch NVMe drive. NOTE: For more information about how to hot swap NVMe PCIe SSD U.
Table 1. Features available on the front of the system (continued) Item Ports, panels, and slots Icon Description NOTE: The iDRAC Quick Sync 2 indicator is available only on certain configurations. ● Status LED: Enables you to identify any failed hardware components. There are up to five status LEDs and an overall system health LED (Chassis health and system ID) bar. For more information, see the Status LED indicators section. ● Quick Sync 2 (wireless): Indicates a Quick Sync enabled system.
Table 2. Features available on the front of the system (continued) Item Ports, panels, and slots Icon Description ● Status LED: Enables you to identify any failed hardware components. There are up to five status LEDs and an overall system health LED (Chassis health and system ID) bar. For more information, see the Status LED indicators section. ● Quick Sync 2 (wireless): Indicates a Quick Sync enabled system. The Quick Sync feature is optional.
Table 3. Features available on the front of the system (continued) Item Ports, panels, and slots Icon Description ● Quick Sync 2 (wireless): Indicates a Quick Sync enabled system. The Quick Sync feature is optional. This feature allows management of the system by using mobile devices called as OpenManage Mobile (OMM) feature.
Table 4. Left control panel Item Indicator, button, or connector Icon Description 1 Status LED indicators N/A Indicates the status of the system. For more information, see the Status LED indicators section. 2 System health and system ID indicator Indicates the system health. For more information, see the System health and system ID indicator codes section. 3 iDRAC Quick Sync 2 wireless indicator (optional) Indicates if the iDRAC Quick Sync 2 wireless option is activated.
Table 5. Right control panel (continued) Item Indicator or button 5 VGA port Icon Description Enables you to connect a display device to the system. For more information, see the Dell EMC PowerEdge R7515 Technical Specifications. NOTE: For the system to power on successfully, ensure the right control panel is connected well to the system. NOTE: For more information about the ports, see the Dell EMC PowerEdge R7515 Technical Specifications. Rear view of the system Figure 7.
Table 6. Rear view of the system with two rear drives (continued) Item Ports, panels, or slots 11 VGA port 12 System status indicator cable port (CMA) 13 System identification button Icon Description Enables you to connect a display device to the system. N/A Enables you to connect the status indicator cable and view system status when the CMA is installed. Press the system ID button: ● To locate a particular system within a rack. ● To turn the system ID on or off.
Table 7. Rear view of the system with no rear drives (continued) Item Ports, panels, or slots Icon 9 Ethernet ports (2) The Ethernet ports that are integrated on the system board provide network connectivity. These NIC ports can also be shared with iDRAC when iDRAC network settings is set to shared mode. 10 USB 3.0 port (2) These USB ports support USB 3.0. 11 iDRAC dedicated port Enables you to remotely access iDRAC. For more information, see the iDRAC User’s Guide at www.dell.
Inside the system Figure 9. Inside the system 1. 3. 5. 7. 9. 11. 16 Information tag Fan (6) Heat sink LOM riser card Riser 1B System board System overview 2. 4. 6. 8. 10.
Figure 10. Inside the system with rear drive configuration 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Information tag Drive backplane cover Fan (6) Memory module sockets Heat sink Internal PERC mini card and air shroud Riser 1A (Low profile right riser) Riser 2 (Low profile left riser) Air shroud Rear drive cage Intrusion switch System board Locating the Express Service Code and Service Tag The unique Express Service Code and Service Tag are used to identify the system.
Figure 11. Locating the Express Service Code and Service tag 1. 2. 3. 4. 5. Information tag (front view) Information tag (back view) OpenManage Mobile (OMM) label iDRAC MAC address and iDRAC secure password label Service Tag, Express Service Code, QRL label The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date).
Figure 12.
Figure 13. Memory Information and icon legend Figure 14.
Figure 15. Riser Figure 16. System tasks Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineeringDocs_Documents/en/rail-rack-matrix.pdf.
3 Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps that you must complete to set up the system and the reference guides for detailed information. Topics: • • • Setting up the system iDRAC configuration Resources to install operating system Setting up the system Perform the following steps to set up the system: Steps 1. Unpack the system. 2. Install the system into the rack.
Table 8. Interfaces to set up iDRAC IP address (continued) Interface Documentation links OpenManage Deployment Toolkit OpenManage Deployment Toolkit User's Guide available at https://www.dell.com/openmanagemanuals > Open Manage Deployment Toolkit. Lifecycle Controller Lifecycle Controller User’s Guide at https://www.dell.com/ idracmanuals or for system specific Lifecycle Controller User’s Guide, go to https://www.dell.com/poweredgemanuals > Product Support page of your system > Manuals & documents.
Resources to install operating system If the system is shipped without an operating system, you can install a supported operating system by using one of the resources provided in the table. For information about how to install the operating system, see the documentation links provided in the table. Table 9. Resources to install the operating system Resource Documentation links iDRAC Integrated Dell Remote Access Controller User's Guide at https://www.dell.
Table 11. Options to download and install OS drivers Option Documentation Dell EMC support site Downloading drivers and firmware section. iDRAC virtual media Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/poweredgemanuals > Product Support page of your system > Manuals & documents.
4 Installing and removing system components Topics: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Safety instructions Before working inside your system After working inside your system Recommended tools Optional front bezel System cover Drive backplane cover Air shroud Cooling fan Intrusion switch module Drives Cable routing Drive backplane Rear drive cage System memory Processor and heat sink Expansion cards and expansion card risers M.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system. NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding). Optional front bezel NOTE: LCD panel is optional on the front bezel. If the front bezel has an LCD panel, see LCD panel section. Removing the front bezel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. NOTE: The bezel key is part of the bezel package. Steps 1. Unlock the bezel . 2. Press the release button, and remove the left end of the bezel. 3.
Steps 1. Align and insert the tabs on the bezel into the slots on the chassis. 2. Press the bezel until the release button clicks in place. 3. Lock the bezel. Figure 18. Installing the front bezel System cover Removing the system cover Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. Power off the system, including any attached peripherals.
Figure 19. Removing the system cover Next steps 1. Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. 3. Ensure that all internal cables are connected and placed out of the way, and no tools or extra parts are left inside the system. Steps 1. Align the tabs on the system cover with the guide slots on the chassis. 2.
Figure 20. Installing the system cover Next steps Follow the procedure listed in After working inside your system on page 27. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. NOTE: Route the cables properly to prevent the cables from being pinched or crimped. Steps 1.
Figure 21. Removing the drive backplane cover Next steps 1. Install the drive backplane. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. Steps 1. Align the tabs on the drive backplane cover with the guide slots on the system. 2. Slide the cover until it is securely seated.
Figure 22. Installing the drive backplane cover Next steps 1. Follow the procedure listed in After working inside your system on page 27.
Air shroud Removing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. Steps Hold the air shroud at both the ends, and lift it from the system. Figure 23.
Figure 24. Removing the air shroud for system with rear drives Next steps 1. Replace the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. Steps 1. Align the tabs on the air shroud with the slots on the chassis. NOTE: Route the cables properly to prevent the cables from being pinched or crimped. 2.
Figure 25. Installing the air shroud Figure 26. Installing the air shroud for system with rear drives Next steps 1. Follow the procedure listed in After working inside your system on page 27.
Cooling fan Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. 3. Remove the air shroud. Steps 1. Disconnect the cooling fan cable from the system board connector. 2. Remove the cable from the cable retention tabs. NOTE: Observe the routing of the cable as you remove it from the system. 3.
Figure 28. Disconnecting fan 1 cable from PIB Next steps 1. Replace the cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. 3. Remove the air shroud. Steps 1. Lower the cooling fan into the cooling fan cage, until the blue release tab clicks into place. 2. Route the cable through the cable retention tabs.
Figure 29. Installing a fan 3. Connect the cooling fan cable (2, 3, 4, 5, and 6) to the connector on system board. NOTE: Ensure to connect the cooling fan 1 cable from the connector on the power interposer board. Figure 30.
Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 27. Intrusion switch module Removing the intrusion switch Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. Remove the air shroud. Keep the plastic scribe ready. Steps 1.
2. Follow the procedure listed in the Before working inside your system on page 27. 3. Remove the air shroud. Steps 1. Align and insert the intrusion switch in the slot until it is firmly seated in the slot on the chassis. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. 2. Connect the intrusion switch cable to the connector on the system board. Figure 32. Installing the intrusion switch Next steps 1. Install the air shroud. 2.
Figure 33. Removing a drive blank Next steps 1. Install a drive or replace the drive blank. Installing the drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot, and push the blank until the release button clicks into place. Figure 34. Installing the drive blank Next steps 1. Install the front bezel. Removing the drive carrier Prerequisites 1.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation supplied with your operating system. 3. If installed, remove the front bezel. Steps 1. Press the release button to open the drive carrier release handle. 2.
NOTE: Ensure that the drive carrier's release handle is in the open position before inserting the carrier into the slot. 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. If installed, remove the front bezel. 3. Remove the drive carrier or drive blank when you want to assemble the drives in to the system. Steps 1. Slide the drive carrier into the drive slot. 2. Close the drive carrier release handle to lock the drive in place. Figure 36.
Figure 37. Removing the drive from the drive carrier Next steps 1. Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. If installed, remove the front bezel. 3. Remove the drive blank. Steps 1. Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier. 2. Align the screw holes on the drive with the screws holes on the drive carrier.
Figure 38. Installing a drive into the drive carrier Next steps 1. Install the drive carrier. 2. If removed, install the front bezel. Cable routing Figure 39. Cable routing - 8 x 3.
Figure 40. Cable routing - 8 x 3.5 inch drive backplane with mini PERC card Figure 41. Cable routing - 12 x 3.5 inch drive backplane with 2 x 3.
Figure 42. Cable routing - 12 x 2.5 inch SAS drive + 12 x 2.5 inch NVMe drive backplane Figure 43. Cable routing - 24 x 2.
Drive backplane Drive backplane Depending on your system configuration, the drive backplanes supported in PowerEdge R7515 are listed here: ● ● ● ● ● ● 3.5 3.5 2.5 2.5 2.5 2.5 inch inch inch inch inch inch (x8) SAS, SATA backplane (x12) SAS or SATA backplane and 3.5 inch (x2) SAS or SATA backplane (rear) (x12) SAS or SATA + 2.5 inch (x12) NVMe backplane (x24) SAS or SATA backplane (x24) NVMe backplane (x8) SAS or SATA + 2.5 inch (x16) NVMe backplane Figure 44. 8 X 3.5 inch drive backplane 1.
Figure 46. 2 x 3.5 inch drive backplane (rear) 1. Power connector 2. Signal connector 3. SAS cable connector Figure 47. 24 X 2.5 inch drive backplane 1. 3. 5. 7. 9. 11. SAS cable connector Signal cable connector Power cable connector Signal cable (B2) connector Signal cable (B1) connector Signal cable (B0) connector 2. 4. 6. 8. 10. SAS cable connector Power cable connector Signal cable (A2)connector Signal cable (A1) connector Signal cable (A0) connector 2. 4. 6. 8.
Removing the drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the backplane. CAUTION: Note the number of each drive and temporarily label them before removal so that you can replace them in the same drive slots. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27.
Installing the drive backplane Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. Remove the drives. If applicable, remove the drive backplane cover. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. Steps 1. Connect the following cables to the backplane: a. Backplane signal cable b. Backplane power cable c.
Removing the rear drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the backplane. CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations. 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27.
Steps 1. Align the slots on the backplane with the hooks on the rear drive cage. 2. Lower the backplane into the rear drive cage until it is firmly seated. 3. Using a Phillips #2 screwdriver, tighten the screws to secure the backplane to the rear drive cage. Figure 52. Installing the rear drive backplane Next steps 1. 2. 3. 4. Install the rear drive cage. Connect all the cables to the backplane. Install the drives in their original location.
Figure 53. Removing the rear drive cage Next steps 1. Replace the rear drive cage. Installing the rear drive cage Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. 3. Remove the drives. Steps 1. Align the rear drive cage with the guide pins on the PSU cage. 2. Lower the rear drive cage and slide it to the rear of the system until it is firmly seated. 3.
Figure 54. Installing the rear drive cage Next steps 1. Install the drives in their original locations. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 27. System memory System memory guidelines The PowerEdge R7515 system supports DDR4 registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs). System memory holds the instructions that are executed by the processor.
Table 13. Supported memory matrix (continued) DIMM type Rank Capacity DIMM rated voltage and speed Operating Speed RDIMM 1R 8 GB DDR4 (1.2V), 3200 MT/s 3200 MT/s 2933 MT/s 2R 16 GB, 32 GB, 64 GB DDR4 (1.2V), 3200 MT/s 3200 MT/s 2933 MT/s 8R 128 GB DDR4 (1.2V), 2666 MT/s 2666 MT/s 2666 MT/s LRDIMM General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory.
(NPS0). For more information on the memory interleaving for NPSx, see the Memory interleaving population rules section in this topic. BIOS implementation for NPSx ● The BIOS Setup menu presents the applicable NPSx options based on the underlying model number. A change to the current NPSx is communicated to pre-BIOS firmware to take effect on the next boot. The default NPS setting is 1.
Table 16. Optimal NPS configuration Number of DIMMs per processor NPS 0 1 2 4 1 X 2 X 3 X 4 X 5 X 6 X 7 X 8 X X 9 X 10 X 11 X 12 X 13 X 14 X 15 X 16 ● ● ● ● ● ● X X Recommended NPS setting is marked by X that indicate optimal performance. NPS0 is only available for dual processor systems and is the preferred setting. The NPS setting that are blank are functional. However, indicate non-optimal performance. BIOS default NPS setting is 1.
Removing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. 3. Remove the air shroud. NOTE: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module. Steps 1.
2. If a memory module is installed in the socket, remove it. NOTE: Ensure the socket ejector latches are fully open, before installing the memory module. 3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket. CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or flex the memory module; insert both ends of the memory module simultaneously.
Processor and heat sink Removing the heat sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. 3. Remove the air shroud. NOTE: The heat sink and processor are too hot to touch for some time after the system has been powered down. Allow the heat sink and processor to cool down before handling them. Steps 1.
Removing the processor Prerequisites CAUTION: The heat sink may be hot to touch for some time after the system has been powered off. Allow the heat sink to cool before removing it. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. Remove the air shroud. Remove the heat sink.
Figure 59. Lifting the rail frame 3. Holding the blue tab on the processor tray, slide the tray out of the rail frame. Figure 60. Removing the processor tray Next steps 1. Replace the processor.
Installing the processor Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in Before working inside your system on page 27. Remove the air shroud. Remove the heat sink. If the processor has previously been used in a system, remove any remaining thermal grease from the processor by using a lint-free cloth. 6.
Figure 62. Closing the rail frame 3. Secure the force plate to the processor socket base by tightening the screws in the sequence 1, 2, and 3. When all three screws are fully threaded, the socket is then actuated. The three screws are tightened to a torque value of 12.0 ± 1.0 lbf-in. NOTE: Press the force plate while tightening the screws to avoid tilting of the processor cover out of the processor socket. Figure 63. Securing the force plate Next steps 1. Install the heat sink.
2. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 27. Installing the heat sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. 3. Remove the air shroud. Steps 1. If you are using an existing heat sink, remove the thermal grease from the heat sink using a clean lint-free cloth. 2.
Figure 65. Installing the heat sink 5. Return to the first screw to tighten it. Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 27. Expansion cards and expansion card risers NOTE: A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on.
The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order. Table 18.
Table 19.
Table 20.
Table 20. Riser configurations: Riser 1B – CPU (continued) Card type Slot priority Maximum number of cards PERC 10 : External adapter (H840, LP) 5, 4 2 HBA : External adapter (LP) 5, 4 2 Internal storage (BOSS, LP) 5, 4 1 PERC 9 : Mini mono (H730P/H330) Integrated slot 1 PERC 10 : Mini mono (H740P) Integrated slot 1 HBA : Mini mono (HBA330) Integrated slot 1 LOM riser ( 2x1G)/(2x10G)/(2x25G) 1 1 Removing the expansion card riser Prerequisites 1. 2. 3. 4. 5. 6.
Figure 67. Removing the riser 1A b. For the riser 1B, i. Using a Phillips #2 screwdriver, loosen the captive screws securing the riser to the system board and the chassis. ii. Holding the touch points, lift the riser from the system. Figure 68.
Next steps 1. Replace the expansion card riser. Installing the expansion card riser Prerequisites 1. 2. 3. 4. 5. 6. 7. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. Remove the air shroud. If installed, remove the rear drive cage. Disconnect any cables connected to the expansion card. If installed, remove the PCIe filler bracket.
Figure 70. Installing the riser 1A b. For the riser 1B, tighten the captive screws of the riser to fit the riser firmly to the system board and the chassis. Figure 71.
Next steps 1. Install the rear drive cage. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 27. Removing an expansion card Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. Remove the air shroud. Disconnect any cables connected to the expansion card. If installed, remove the rear drive cage. Steps 1.
Figure 73. Installing the filler bracket NOTE: Filler brackets must be installed over empty expansion card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Next steps Install an expansion card. Installing an expansion card Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 26.
Figure 74. Removing the filler bracket NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. 3. Holding the card on the edges, align the card with the expansion card connector on the system board. 4. Press the expansion card until it is firmly seated in the slot on the system board. 5.
Figure 75. Installing an expansion card on the system board Next steps 1. 2. 3. 4. Connect the required cables to the expansion card. If removed, install the rear drive cage. Install the air shroud. Follow the procedure listed in After working inside your system on page 27. Removing an expansion card from the expansion card riser Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 26.
Figure 76. Removing the expansion card from riser 1B Figure 77.
Figure 78. Removing the expansion card from riser 2 3. Install a filler bracket if you are not replacing the expansion card. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Figure 79.
Figure 80. Installing a filler bracket for riser 1A Figure 81. Installing a filler bracket for riser 2 Next steps 1. Install the expansion card into the expansion card riser. Installing an expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. 3. If installing a new expansion card, unpack it and prepare the card for installation.
NOTE: The procedure to install expansion card into the riser 1A, riser 2, or riser 1B is identical. Steps 1. Pull and lift to open the expansion card retention latch lock. 2. If installed, remove the filler bracket. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system.
Figure 84. Removing a filler bracket for a riser 2 3. Holding the card by its edges, align the card and insert the expansion card in the connector on the expansion card riser. 4. Close the expansion card retention latch. Figure 85.
Figure 86. Installing the expansion card into a riser 1A Figure 87. Installing the expansion card into a riser 2 Next steps 1. Install the expansion card riser. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 27. Removing an accelerator card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27.
NOTE: The procedure to remove expansion card from riser 1A, riser 2, or riser 1B is identical. Steps 1. Disconnect the FPGA cable from the Power Interposer Board (PIB) and expansion card riser. Figure 88. Disconnecting the FPGA cable from the PIB and the expansion card riser 2. Ensure to release the latch to remove the expansion card riser. Figure 89. Opening the latch on the expansion card riser 3.
Figure 90. Removing the accelerator card from riser 1B 4. Install a filler bracket if you are not replacing the expansion card. For information about how to install a filler bracket, see installing a filler bracket section in the Removing the expansion card topic. Next steps 1. Install an accelerator card. Installing an accelerator card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2.
Figure 91. Installing the accelerator card into riser 1B 4. Ensure to close the latch for the accelerator card. Figure 92. Closing the latch on the expansion card riser 5. Connect the FPGA cable to the PIB and the expansion card riser. NOTE: The V100S GPU power cable is different from the FPGA cable. For V100S GPU card, use the cable with part number 23V9W in order to avoid power failure.
Figure 93. Connecting the FPGA cable for the accelerator card Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 27. M.2 SSD module Removing the M.2 SSD module Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. Remove the air shroud. Remove the BOSS card from the riser.
Figure 94. Removing the M.2 SSD module Next steps Replace the M.2 SSD module. Installing the M.2 SSD module Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. Remove the air shroud. Remove the BOSS card from the riser. NOTE: The procedure to remove the BOSS card is similar to removing an expansion card. Steps 1. Align the M.
Figure 95. Installing the M.2 SSD module Next steps 1. Install the BOSS card into the riser. NOTE: The procedure to install the BOSS card is similar to removing an expansion card. 2. Install expansion card riser 3. Install the air shroud. 4. Follow the procedure listed in After working inside your system on page 27. Optional IDSDM module Removing the IDSDM card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 26.
Figure 96. Removing the IDSDM card Next steps NOTE: If you are replacing the IDSDM module, remove the MicroSD cards. 1. Replace the IDSDM module. Installing IDSDM card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. Remove the air shroud. If you are replacing the IDSDM card, remove the MicroSD cards.
Figure 97. Installing IDSDM card Next steps 1. Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots that are based on the labels you had marked on the cards during removal. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 27. Micro SD card Removing the MicroSD card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 26.
Figure 98. Removing the MicroSD card Next steps 1. Replace the MicroSD cards. Installing the MicroSD card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. Remove the air shroud. Remove the IDSDM module. NOTE: To use a MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.
Figure 99. Installing the MicroSD card Next steps 1. Install the IDSDM module. 2. Follow the procedure listed in After working inside your system on page 27. LOM riser card Removing the LOM riser card Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. Remove the air shroud. If applicable, remove the rear drive cage. Remove the expansion card riser. Steps 1.
Figure 100. Removing the LOM riser card 5. Lift the LOM riser card out of the system. 6. Remove the LOM riser bracket. a. Using a Phillips #2 screwdriver, remove the screw that secures the bracket to the chassis. b. Slide the bracket out of the slot on the chassis. Figure 101. Removing the LOM riser bracket 7. If the LOM riser card is not being replaced immediately, install the LOM filler bracket. a. Insert and slide the LOM filler bracket into the slot on the chassis.
b. Using a Phillips #2 screwdriver, secure the LOM filler bracket to the chassis with a screw Figure 102. Installing the LOM filler bracket Next steps 1. Replace the LOM riser card. Installing the LOM riser card Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. Remove the air shroud. If applicable, remove the rear drive cage. Remove the expansion card riser. Steps 1.
Figure 103. Removing the LOM filler bracket 2. Install the LOM riser bracket. a. Insert and slide the LOM riser bracket into the slot on the chassis. b. Using a Phillips #2 screwdriver, secure the bracket to the chassis with a screw. Figure 104. Installing the LOM riser bracket 3. Slide the LOM riser card towards the rear of the system to engage the ports from the slot on the chassis. 4.
Figure 105. Installing the LOM riser card Next steps 1. 2. 3. 4. Replace the expansion card riser. If removed, replace the rear drive cage. Install the air shroud. Follow the procedure listed in After working inside your system on page 27. Storage controller card Removing the mini PERC card air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated, resulting in shutdown of the system and loss of data. 1. 2. 3. 4. 5.
Steps 1. Remove the screw securing the mini PERC card air shroud to the system board. Figure 106. Removing the mini PERC card air shroud 2. Remove the air shroud from the system. Next steps 1. Replace the PERC card air shroud. Installing the mini PERC card air shroud Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. Remove the air shroud.
Figure 107. Installing the mini PERC card air shroud Next steps 1. 2. 3. 4. If removed, replace the expansion card riser. If removed, replace the rear drive cage. Install the air shroud. Follow the procedure listed in After working inside your system on page 27. Removing the internal mini PERC card Prerequisites 1. 2. 3. 4. 5. 6. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27.
Figure 108. Removing the Internal mini PERC card Next steps 1. Replace the internal mini PERC card. Installing the Internal mini PERC card Prerequisites 1. 2. 3. 4. 5. 6. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. Remove the air shroud. If applicable, remove the rear drive cage. If applicable, remove the expansion card riser. Remove the PERC card air shroud. Steps 1.
Figure 109. Installing the PERC card Next steps 1. 2. 3. 4. 5. Install the air shroud. If removed, replace the expansion card riser. If removed, replace the rear drive cage. Install the PERC card air shroud. Follow the procedure listed in After working inside your system on page 27. System battery Replacing the system battery Prerequisites NOTE: There is a danger of a new battery exploding if it is incorrectly installed.
Figure 110. Removing the system battery 2. To install a system battery, press the battery into the connector until it snaps into place. 3. Insert the battery in the battery holder until the battery holder clip snaps into place. Figure 111. Installing the system battery Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 27. 3. Confirm that the battery is operating properly, by performing the following steps: a. b. c. d. e.
f. Enter the System Setup and if the time and date are still incorrect, see Getting help section. Optional internal USB memory key NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section. Replacing the optional internal USB memory key Prerequisites CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB memory key: 15.9 mm width x 57.15 mm length x 7.9 mm height. 1.
Figure 113. Installing the internal USB memory key a. USB memory key b. USB port Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 27. 3. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. Optional optical drive Removing the optical drive The procedure for removing an optical drive and optical drive blank is the same. Prerequisites 1. 2. 3. 4. 5.
Figure 114. Removing optical drive 3. If you are not installing a new optical drive, install the optical drive blank. The procedure to install the optical drive blank is the same as the optical drive. Figure 115. Installing optical drive blank Next steps 1. Replace the optical drive. NOTE: Blanks must be installed on empty optical drive slot to maintain FCC certification of the system. The blank also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Installing the optional optical drive The procedure for installing an optical drive and optical drive blank. Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. If installed, remove the front bezel. If applicable, remove the backplane cover. Disconnect the power and data cables from the connectors on the optical drive.
Figure 117. Installing optical drive Next steps 1. Connect the power and data cables to the connector on the optical drive and the connector on the system board. NOTE: Route the cable properly on the side of the system to prevent it from being pinched or crimped. 2. If removed, install the front bezel. 3. If applicable, install the backplane cover. 4. Follow the procedure listed in After working inside your system on page 27.
You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Removing a power supply unit blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. Steps Pull the blank out of the system. CAUTION: To ensure proper system cooling, the power supply unit blank must be installed in the second power supply unit bay in a non-redundant configuration.
Figure 119. Removing a power supply unit Next steps 1. Replace the power supply units or Install the PSU blank. Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the PSU label. 3. Remove the PSU blank.
Figure 120. Installing a power supply unit Next steps 1. If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation at www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet. NOTE: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.
Figure 121. Installing a power supply unit blank Power interposer board Removing the power interposer board Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. Remove the power supply units. Remove the air shroud. Steps 1. Disconnect all the cables from the system board and the backplane. NOTE: Observe the routing of the cable as you remove it from the system. 2.
Figure 122. Removing the power interposer board Next steps 1. Replace the power interposer board. Installing the power interposer board Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 26. Follow the procedure listed in the Before working inside your system on page 27. Remove the power supply units. Remove the air shroud. Steps 1.
Figure 123. Installing the power interposer board Next steps 1. Install the air shroud. 2. Install the power supply units. 3. Follow the procedure listed in After working inside your system on page 27. System board Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key.
j. k. l. m. n. LOM riser card If applicable, rear drive cage Trusted Platform Module Disconnect the fan cables CAUTION: To prevent damage to the processor socket when replacing a faulty system board, ensure that you cover the processor socket with the processor dust cover. o. Disconnect all the cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the system. Steps 1.
Steps 1. Unpack the new system board assembly. NOTE: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. 2. Holding the system board holder, lower the system board it into the system. 3. Incline the system board at an angle and align the connectors with the slots on the rear of the chassis. 4.
n. Reconnect the cables to the system board. NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket. 2. Follow the procedure listed in After working inside your system on page 27. 3. Power on the system. 4. Ensure that you perform the following steps: a. Use the Easy Restore feature to restore the Service Tag. For more information, see the Easy restore section. b.
Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites NOTE: ● Ensure that your operating system supports the version of the TPM module being installed. ● Ensure that you download and install the latest BIOS firmware on your system. ● Ensure that the BIOS is configured to enable UEFI boot mode. About this task CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board.
Initializing TPM for users Steps 1. Initialize the TPM. For more information, see Initializing the TPM for users. 2. The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On with Preboot Measurements. 4. From the TPM Command option, select Activate. 5. Save the settings. 6.
Figure 127. Removing the left control panel Next steps 1. Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. 3. Remove the air shroud. Steps 1. Route the left control panel cable through the chassis sidewall. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 2.
Figure 128. Installing the left control panel Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 27. Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. NOTE: Ensure that you note the routing of the cables as you remove them from the system board.
Figure 129. Removing the right control panel Next steps 1. Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. 3. Remove the air shroud. Steps 1. Route the right control panel cable and the VGA cable through the chassis sidewall. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 2.
Figure 130. Installing the right control panel 5. Connect the VGA cable to the connector on the system board and close the blue cable retention latch. Next steps 1. Replace the air shroud. 2. Follow the procedure listed in After working inside your system on page 27.
5 Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boardsboard in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
System board connectors Figure 131. System board connectors 1. PCI card Slot 5 3. PWRD_EN (Jumpers) 5. LOM riser card 7. Riser slot 1A/Riser slot 1B 9. System power 3 11. Fan 6 13. SATA_A/PCIE_A 15. PCIE-B 17. Processor 19. Fan 3 21. PCIE-F 23. Left control panel 25. Intrusion switch 27. System power 1 29. PIB signal 2 31. IDSDM 126 Jumpers and connectors 2. PCI card Slot 4 4. NVRAM_CLR (Jumpers) 6. Battery 8. Mini PERC 10. DIMMS for processor 12. Fan 5 14. Fan 4 16. SATA_B/PCIE_C 18. PCIE-D 20.
33. Front backplane signal 0 35. TPM 34. DIMMS for processor 36. Front video System board jumper settings For information about resetting the password jumper to disable a password, see the Disabling a forgotten password section. Table 21. System board jumper settings Jumper Setting PWRD_EN Description The BIOS password feature is enabled. The BIOS password feature is disabled. The BIOS password is now disabled and you are not allowed to set a new password.
6 System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • • • • • • • • • Status LED indicators System health and system ID indicator codes iDRAC Quick Sync 2 indicator codes iDRAC Direct LED indicator codes LCD panel NIC indicator codes Power supply unit indicator codes Drive indicator codes Using system diagnostics Status LED indicators NOTE: The indicators display solid amber if any error occurs. Figure 132.
Table 22. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action Electrical indicator The indicator turns solid amber if the system experiences an electrical error (for example, voltage out of range, or a failed power supply unit (PSU) or voltage regulator). Check the System Event Log or system messages for the specific issue. If it is due to a problem with the PSU, check the LED on the PSU. Reseat the PSU. If the problem persists, see the Getting help section.
Table 24. iDRAC Quick Sync 2 indicators and descriptions iDRAC Quick Sync 2 indicator Condition code Corrective action Off (default state) Indicates that the iDRAC Quick Sync 2 feature is powered off. Press the iDRAC Quick Sync 2 button to power on the iDRAC Quick Sync 2 feature. If the LED fails to power on, reseat the left control panel flex cable and check. If the problem persists, see the Getting help section. Solid white Indicates that iDRAC Quick Sync 2 is ready to communicate.
● The LCD backlight is white during normal operating conditions. ● If there is an issue, the LCD backlight turns amber and displays an error code followed by descriptive text. NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the system is powered on or off. ● When the system powers off and there are no errors, the LCD enters the standby mode after five minutes of inactivity. Press any button on the LCD to power it on.
Table 27. Setup menu Option Description iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available. Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables you to match an LCD message with an SEL entry.
Table 29. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is green, and activity indicator is blinking green. Indicates that the NIC is connected to a valid network at its maximum port speed, and data is being sent or received. Link indicator is amber, and activity indicator is blinking Indicates that the NIC is connected to a valid network at less than its green. maximum port speed, and data is being sent or received. Link indicator is green, and activity indicator is off.
Table 30. AC PSU status indicator codes (continued) Power indicator codes Condition and an unexpected system shutdown. To change from a high output configuration to a low output configuration or vice versa, you must power off the system. CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium PSUs, which support only 240 V. When two identical PSUs receive different input voltages, they can output different wattages, and trigger a mismatch.
Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss. If you are unable to fix the issue yourself, service and support personnel can use the diagnostics results to help you solve the issue.
Table 32. System diagnostic controls (continued) Menu Description Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
7 Getting help Topics: • • • • Recycling or End-of-Life service information Contacting Dell Accessing system information by using QRL Receiving automated support with SupportAssist Recycling or End-of-Life service information Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit www.dell.com/recyclingworldwide and select the relevant country.
The QRL includes the following information about your system: ● ● ● ● How-to videos Reference materials, including the Installation and Service Manual, LCD diagnostics, and mechanical overview The system service tag to quickly access the specific hardware configuration and warranty information A direct link to Dell to contact technical assistance and sales teams Steps 1. Go to www.dell.com/qrl, and navigate to your specific product or 2.
8 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the product name and model, see the front of your system. 3. On the Product Support page, click Manuals & documents.
Table 33. Additional documentation resources for your system (continued) Task Document Location For information about earlier versions of the iDRAC documents. www.dell.com/idracmanuals To identify the version of iDRAC available on your system, on the iDRAC web interface, click ? > About. For information about installing the www.dell.com/ operating system, see the operatingsystemmanuals operating system documentation.