Owner’s Manual 1838 PC Programmable Multi-Door Access Controller DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com P/N 1838-065 REV G, 12/06 Copyright 2003 DoorKing, Inc. All rights reserved.
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1838-065-G-12-06 Use this manual with the following models only. Model 1838 Access Controller, REV F or Higher DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual. This manual is copyrighted, all rights reserved.
1838-065-G-12-06 TABLE OF CONTENTS Preface Important Notices......................................................................................................................................................6 Important Information................................................................................................................................................7 Features ...........................................................................................................................
1838-065-G-12-06 3.6 3.7 3.8 Four-digit Entry Codes 3.6.1 Programming Four-digit Entry Codes.......................................................................................34 3.6.2 Delete Four-digit Entry Codes ..................................................................................................34 3.6.3 Entry Code Ranges ..................................................................................................................34 Anti-Pass Back 3.7.
1838-065-G-12-06 IMPORTANT NOTICE FCC - UNITED STATES This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
1838-065-G-12-06 IMPORTANT INFORMATION • Prior to beginning the installation of the access control system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. • The proper installation of the access controller is an extremely important and integral part of the overall access control system.
1838-065-G-12-06 FEATURES • Can provide service for up to 3000 system users. • Can store up to 8000 card, transmitter or digital PIN codes. • Can interface with DKS Remote Call Stations to provide telephone communication and entry control (P/N 1838-120, 1838-121). • System can be programmed via modem or RS-232 interface with the Remote Account Manager for Windows software included with the unit. Programming via RS-232 requires an additional cable that is not included with the unit (P/N 1818-040).
1838-065-G-12-06 SECTION 1 - INSTALLATION If you are going to use a telephone line with this controller, order it at least two weeks prior to the planned installation date. This will assure that a phone line is available when the unit is installed. The telephone company will require the following information from you: Type: Ringer Equivalence: Jack Type: FCC Registration (US): DOC (Canada): Electrical Listing: Touch Tone, Loop Start 0.0 A RJ11C DUF6VT-12874-OT-T 1736 4528 A Complies with U.L.
1838-065-G-12-06 1.1.1 Mount Information If used to control a door or pedestrian gate, try to locate the access controller as near as possible to the entry point. The unit should be mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates. Continuous vibration and shock from slamming doors or spring-loaded pedestrian gates will damage the circuit board. Under no circumstances should the unit be mounted directly to a moving door or gate. .625 10.25 9.0 10.0 text 10.
1838-065-G-12-06 1.2 Memory Chip Installation The access controller is shipped with two memory chips packaged in a separate box inside the shipping container. The memory chips must be installed for the system to operate. CAUTION!! Do not install the memory chips with power to the system turned on. Attempting to install the memory chips with power on will irrevocably damage the chips. Memory chips are a static sensitive component.
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1838-065-G-12-06 SECTION 2 – WIRING Prior to installing wiring to the access control system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. The wiring of the access control panel is an extremely important and integral part of the overall access control system.
1838-065-G-12-06 2.1 WIRING GUIDELINES Do not run high voltage (115 V) power lines and communication lines in the same conduit. These should be in separate conduits at least six (6) inches apart. Be sure that all phone line wiring is twisted and completely isolated from ground. Use only the supplied 16.5 VAC (or U.L. listed equivalent) to power the access control system. Do not power any other devices (electric strikes, magnetic locks, lights, etc.) from this transformer.
1838-065-G-12-06 2.2 TERMINAL DESCRIPTIONS MAIN 1 DESCRIPTION Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. 2 Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. 3 Earth Ground Only. 4 Switch Input. A closure between terminals 4 and 6 will cause the designated relay(s) to activate for the programmed strike time. The Postal Switch is connected here. 5 Microphone Input.
1838-065-G-12-06 2.3 WIRING DETAIL 2.3.1 Controller Only 30 Series Controller Detail Wiring 6 1 2 3 4 5 6 RS 232 Connection Elevator Control 7 1 2 3 DATA 1 DATA 0 COMMON WHT GRN BLK 20 21 22 ELEVATOR CONTROL 2348-010 16 Central Office phone line - touch tone, loop start. 2 A switch closure across terminals 4 & 6 will activate relay 1 for its programmed strike time. 3 Battery Backup - separate batteries required for phone system and weigand terminals.
1838-065-G-12-06 2.3.2 Controller & Expansion Boards 1-8 30 Series Controller to 2351-010 Expansion Boards 1-8 Detail Wiring RS 232 Connection Elevator Control 1 2 3 12 14 13 12 11 Auxiliary Terminals NOTES: Controller main terminals 15-16-17 = SYSTEM RELAY 1. Controller main terminals 13-14 = SYSTEM RELAY 2. Relay 0 is not available on the 1838 controller.
38-065-G-12-06 2.3.
1838-065-G-12-06 2.3.
1838-065-G-12-06 2.3.5 Controller and 1504-120 & 121 Remote Call Stations Aiphone LEM-1 Master 1 E 1 2 3 4 5 6 RS 232 Connection Elevator Control 1 2 3 13 Aiphone LEF Master 1 E 13 - 5 14 13 12 11 10 9 8 7 RED BLK WHT GRN 14 13 12 11 10 9 8 1838 CONTROLLER Auxiliary Terminals 8 + 12 VDC COMMON DATA 1 DATA 0 16 VAC OUTPUT 16 VAC OUTPUT 6 5 NEG 12 VDC INPUT POS 12 VDC INPUT 4 3 7 3 2 1 14 7 6 5 4 3 2 1 16 VAC PWR INPUT 4 - 12 VDC BATT INPUT +12 VDC BATT INPUT Main Terminal C.O.
1838-065-G-12-06 2.3.6 RS-232 Cable Connection RED BLACK WHITE BROWN GREEN SHIELD P/N 1818-040 5 9 1 6 1 2 3 4 5 6 Connector on 30 Series Circuit Boards BOARD TERMINALS DB - 9 PINS DB - 25 PINS 1 3 2 Transmit Data 2 2 3 Receive Data 3 7 4 Request to Send 4 8 5 Clear to Send 5 5 7 Signal Ground - Shell 6 FUNCTION Not Used DOORKING, INC., INGLEWOOD, CA 90301 Title: Date: Detail Wiring - 30 Series RS-232 Connector 3/03 Dwg. No. M1835-065-5 Rev.
1838-065-G-12-06 2.3.7 Postal Lock Box Installation & Wiring – Optional At some locations, such as gated communities, it may be necessary to provide access to the mail carrier so that they can deliver the mail. Mail carrier access can be provided by the installation of an Arrow Postal Lock into a DoorKing Postal Lock Box (p/n 1402-080). This is the same lock that the Post Office uses for gang mail boxes. These locks are not available to the public.
1838-065-G-12-06 SECTION 3 – PROGRAMMING IMPORTANT! Many of the advanced features available with this access control system cannot be programmed from the system keypad. These features include relay hold open time zones, security levels, anti-pass back tables and elevator control options. If any of these features are used, the system must be programmed with the DoorKing Remote Account Manager for Windows software, VERSION 5.6 or higher.
1838-065-G-12-06 3.1.2 Programming from the Keypad Follow the programming instructions as described in each section of this manual. The system will prompt you with short tones (beep) when programming steps have been followed correctly, and with a long tone (beeeeeep) when the programming step is ended. It is highly recommended that you complete the user listing in the appendix prior to starting any programming from the keypad.
1838-065-G-12-06 3.2 PROGRAMMING WITH A PC Prior to programming the PC Programmable Telephone Entry System with the DoorKing Remote Account Manager for Windows software and the user supplied PC, the system must have the MASTER CODE programmed into it. The master code cannot be set with the PC and must be programmed from the system keypad. 3.2.1 Master Code This programming step sets the system MASTER CODE. The master code is the four-digit number required to gain access to the system memory.
1838-065-G-12-06 STOP!! If the access control system is to be programmed from a PC, no other programming is required at the system itself. Refer to the Remote Account Manager for Windows software manual for additional programming information. Continue with the remaining sections in this chapter if the system will be programmed from the keypad. If the factory setting matches your need, there is no reason to reprogram that section.
1838-065-G-12-06 3.3 GENERAL PROGRAMMING Proceed with the programming steps on the following pages only if PC programming will not be used. 3.3.1 Relay Strike Time These steps will program Relay 1 and Relay 2 strike times. Strike times can be programmed from 1/4 second (enter 00 in step 4) up to 99 seconds by entering the desired time in seconds. If Tracker expansion boards are going to be used with this system, set Relay 2 strike time to 00 for Tracker boards 1-8.
1838-065-G-12-06 3.3.3 Tone Open Numbers These steps will program the tone open numbers for relays 1 and 2. You will need to enter a fourdigit number (see chart below) to set the relay functions. If a function is not desired, enter # in place of a number. For example, if you want the relay to have a momentary activation function only, and you want the relay to activate when the number 9 is pressed on a touch-tone phone after calling the system, enter 9 # # # in step 4.
1838-065-G-12-06 3.3.5 Touch-tone / Rotary-dial This programming sequence will set the remote call station to dial out in either a touch-tone or rotary format. Generally, this will be set for touch-tone. Factory setting = touch-tone. NOTE: This programming step is only used when a DKS Remote Call Station is connected to the 1838 system. 1. 2. 3. 3.3.6 Press * 0 7 and enter the four digit MASTER CODE _ _ _ _ (beep). Enter 0 * (beep) for touch-tone or enter 1 * (beep) for rotary.
1838-065-G-12-06 3.4 PROGRAMMING PHONE NUMBER NOTE: These programming steps are only used when a DKS 1838-120 or 1838-121 Remote Call Station is connected to the 1838 system. 3.4.1 Programming the Directory Code Length This programming sequence sets the directory code length to 1 - 2 - 3 or 4 digits. Factory setting is three (3) digits. CAUTION: This programming sequence will delete all directory codes that have been previously programmed into the system. 1.
1838-065-G-12-06 3.4.3 Programming Area Code Program an area code when 10-digit or long distance calling is required. The area code will be entered as a four-digit number (1 + the three digit area code) for long distance dialing. If an area code is being programmed to facilitate 10-digit calling requirements, precede the three-digit area code with #. 1. 2. 3. 4. 3.4.4 Press * 2 4 and enter the four-digit MASTER CODE _ _ _ _ (beep). Enter 1 then press * (beep).
1838-065-G-12-06 3.4.5 Delete Phone Number This programming sequence is used to delete the phone number under a known directory code. 1. 2. 3. 4. 3.4.6 Press * 0 1 and enter the four-digit MASTER CODE _ _ _ _ (beep). Enter the directory code (1, 2, 3 or 4 digits depending on what was programmed in 3.5.1) then press * (beep). Press # # # # # # # then press * (beep). Press 0 # TOGETHER to end this programming step (beeeeeep).
1838-065-G-12-06 3.5 PROGRAMMING DEVICE CODES The PC programmable access control system must be equipped with a MemPLUS chip to program device codes into its memory. Device codes must be five (5) digits in length and are typically card and transmitter codes. Each device code that you enter is assigned to the directory code that you select. Up to 25 device numbers can be entered under a single directory code, up to a maximum of 8,000 for the system. You cannot duplicate device codes. 3.5.
1838-065-G-12-06 3.6 FOUR-DIGIT ENTRY CODE A DoorKing slave keypad (P/N 1814-075) is required if four-digit entry codes are going to be used to access a door or gate. It is important to understand that four-digit entry codes are not the same as a five-digit PIN (Personal Identification Number) code inputted to the system from a weigand keypad. Four-digit entry codes can only activate relay 1 or relay 2 on the 1842-010 circuit board, regardless if Tracker expansion boards are used or not.
1838-065-G-12-06 3.7 ANTI-PASS BACK – 1833, 1835, 1837 only with APB CHIP SET The programming steps below will allow you to set up and program some basic functions for the antipass back feature. However, you must set up the IN and OUT relay programming table in the Remote Account Manager software, version 5.6. Anti-Pass Back tables cannot be set from the keypad. Refer to manual 1835-066. 3.7.1 Programming the Anti-Pass Back Mode Anti-Pass Back (APB) can be set to operate in one of three different modes.
1838-065-G-12-06 3.
1838-065-G-12-06 3.8.1 Master Code Switch 1. The master code switch is left in the off position for normal operation. Turn the master code switch on when setting the system master code. See programming instructions to set the system master code. If the master code switch is turned on and a new master code is not entered, the system will sound a long tone after approximately 30 seconds. This tone will continue every 30 seconds until a new master code is entered, or until the switch is turned off. 3.8.
1838-065-G-12-06 Note: 3.8.4 and 3.8.5 are only applicable if a Remote Call Station is connected to the 1838 controller. 3.8.4 Speaker Volume, Microphone and Feedback Speaker volume, microphone volume and feedback all interact with each other to affect the audio performance of the system. Use the following steps to set these adjustments. 1. Open the 1838 controller and locate the speaker volume, microphone volume and feedback adjustments (see page 34). 2.
1838-065-G-12-06 SECTION 4 – OPERATING INSTRUCTIONS 4.1 USER INSTRUCTIONS 4.1.1 Card Access Card access is provided by card readers or automatic vehicle Identification devices (AVID) that can be connected to the 1838 controller. 1. If the system uses proximity type readers, present the card or PROXmtr™ to the reader by holding it close the reader head. 2. If the system uses an AVID system, operation is automatic. 4.1.
1838-065-G-12-06 4.2 SYSTEM ADMINISTRATOR INSTRUCTIONS The system administrator can perform the following operations from a remote location using a touchtone telephone if the optional telephone line has been connected to the 1838 controller. You must know the phone number of the line that the system is installed on and the system master code. 4.2.1 Opening the Door / Gate From A Remote Location 1. Call the telephone number that the system is installed on. The 1838 will answer with a short beep. 2.
1838-065-G-12-06 SECTION 5 – MAINTENANCE The DoorKing 1838 access controller is essentially a maintenance free device. When the unit is properly installed, it should provide years of trouble free service. Maintenance is limited to updating the directory and phone number and/or card/transmitter codes as users are added and deleted from the system. 5.
1838-065-G-12-06 SYMPTON Cannot get into programming mode. POSSIBLE SOLUTION(S) Wrong master code entered. Start over. Waiting too long between pushing buttons. Enter information quicker. Keypad is not plugged into board correctly. Cable points to the left. Memory chips are installed backwards. System emits a long tone and cancels programming. Waiting too long between pushing buttons. Keypad is dead. No power. Check for 16 VAC input power. Forgetting to press # first when programming.
1838-065-G-12-06 SYMPTON POSSIBLE SOLUTION(S) Four-digit entry codes will not work. Forgetting to press # first. Entry codes will not activate relay 1. Re-program relay 1 low and high ranges (3.6.3). Entry codes will not activate relay 2. Re-program relay 2 low and high ranges (3.6.3). System emits a beep every 30 seconds. Master code switch is in the ON position (3.8.1). System emits 2 short beeps when powered up.
1838-065-G-12-06 5.1.2 Floor, Elevator, Security Level Test Programming This programming sequence is included for troubleshooting the elevator control board(s) only. It allows you to enter basic information for troubleshooting purposes. You will need the Elevator Control Installation Manual for additional information regarding troubleshooting the elevator control board(s). 1. 2. 3. 4. 5. Press * 4 2 and enter the four-digit master code _ _ _ _ (beep).
1838-065-G-12-06 5.1.4 Elevator Board / Floor Hardware Test This testing sequence will allow you to check activation of individual relays on the elevator control board(s) and will confirm communication between the 1838 circuit board and the elevator control board(s). Press * 7 7 and enter the four-digit master code _ _ _ _ (beep). Enter the elevator shaft number _ (1, 2, 3 or 4) then press * (beep). Enter the two-digit floor number _ _ , then press * (beep).
1838-065-G-12-06 5.2 ACCESSORIES Card Readers RF Devices PROXmtr™ Digital Keypad Slave Keypad Surge Suppressers Telephone Test Set Battery Tracker Boards RS-232 Cable Elevator Board Small Enclosure Large Enclosure Remote Call Station Page 46 A variety of DKS, AWID and HID proximity readers are available for use with the 1838 controller. Most 26-bit card readers will interface with the 1838 controller. RF devices provide remote access control for vehicular gates.
1838-065-G-12-06 5.3 LOG TABLES Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the access control system if the system IS NOT being programmed from a PC. If PC programming is being utilized, there is no reason to maintain these log sheets since the PC will maintain a complete record of the information that has been programmed.
1838-065-G-12-06 NAME PHONE NUMBER Make additional copies of this table as needed.
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