Block Nuisance Calls Quick Set-up and User Guide BT3570 Nuisance Call Blocker Digital Cordless Phone with Answer Machine
Important – please read first • Only use the line cord, power supply and rechargeable batteries that come with your phone. • Make sure the power supply is connected to a socket that you know works. • Connect your phone to the power supply and let the batteries charge for 16 hours before connecting your phone to the phone socket. • The base should always be plugged in to the mains power supply.
Check the box contents 3 Phone line (this comes already installed) Find Answer On Skip Handset Delete Play Volume Skip Base Mains power adaptor (item code 066270) Two rechargeable batteries, AAA NiMH 550mAh (already installed in the handset) If you bought more than one handset you’ll also get Extra handset Charger Mains power adaptor (item code 066270) Two rechargeable batteries, AAA NiMH 550mAh (already installed in the handset) IMPORTANT Only use the mains power adaptors, cables and recha
Quick set-up guide Where to put your phone • Place the base within 3 metres of a mains power socket and 1.8 metres of a phone socket so the cables will reach. • Make sure it’s at least a metre away from other electrical appliances to avoid interference. • Don’t place the phone or base in a bathroom or other humid area. • The product works by sending radio signals between the handset and base. The strength of the signal depends on where you position the base.
Quick set-up guide 2 Charge 1. Activate the batteries by pulling the plastic tab away from the bottom of the handset. Rechargeable batteries already fitted Remove this tab and charge batteries for 16 hours before use. 2. The handset will then check for a link with the base station. When it’s found it, follow the prompt to set the date and time on the phone. 3. Place the handset on the base and let it charge for 16 hours. IMPORTANT Charge the handset batteries for 16 hours or your phone might not work.
Quick set-up guide Battery performance • To keep the batteries in the best condition, leave the handset off the base for a few hours at a time. • Running the batteries right down at least once a week will help them last as long as possible. • After charging your handset for the first time, subsequent charging time for the batteries is approximately 8 hours. • The charge capacity of rechargeable batteries will go down over time, which will reduce the talk and standby time.
Quick set-up guide 3 Go! Your BT3570 is now ready for you to use • For help setting the date and time, go to page 54. • For instructions on making a call, go to page 18. • For help personalising your phone’s settings, go to page 48. • For instructions on using the answer machine, go to page 38. Or, you may find the answer in the Help section on page 57 or see our online frequently asked questions at bt.com/producthelp Alternatively, call the Helpline on 0800 145 6789*.
Contents Quick set up guide .............................. 4 Getting to know your phone.............12 Handset buttons ...............................12 Handset display ................................14 Finding your way around your phone .15 Redial ...............................................22 Redialling the last number.................22 Viewing and dialling a number in the redial list ...........................................23 Menu map ........................................
Contents Phonebook .......................................30 Store a phonebook entry ...................30 Character map ..................................31 Saving a Calls List entry to your phonebook .......................................37 Deleting an entry in the Calls List .......38 Viewing/dialling a phonebook entry ..31 Deleting all of the Calls List................38 Searching alphabetically for a phonebook entry ..............................32 Answer machine ...............................
Contents Deleting all old played messages .......45 Changing the call settings .................51 Using the answer machine from the base............................................46 Base settings....................................52 Setting the base ringtone ..................52 Switching the answer machine on or off at the base ..........................46 Setting the base ringer volume ..........52 Playing messages using the base .......46 Reset ..............................................
Contents Cleaning ...........................................63 Environmental ..................................63 How to recycle your equipment .........63 Guarantee .........................................64 Technical details ................................65 Connecting to a switchboard .............65 R&TTE...............................................65 If you need some help, call us on 0800 145 6789* or go to bt.
Getting to know your phone Handset buttons Menu/Left option Press to enter the main menu, access sub-menus and confirm options shown on the display above the button Up/Calls Press to enter the Call Log and press up or down to enter the Call List or Answ Machine menu. Move through menu options. Increase volume. Redial Open redial list. Talk In standby mode make and receive calls. In talk mode switch handsfree on or off. Down/Phonebook Access saved contacts. Move down through menu options.
Getting to know your phone Do not disturb In standby mode, press to turn Do not disturb on or off. Press during a call to silence the ringer. If Do not disturb is set to on, your caller can leave a message. Mute/Right option Press to confirm the option displayed on the screen above the button. Delete or go back to the previous screen. Press during a call to mute your caller. R (Recall) Press and hold to enter a pause (P) when dialling. End call button End a call or press and hold to turn handset on or off.
Getting to know your phone Handset display Handset name Shows you how much charge is left on the handset. Will appear if you’re on, or starting, a call. Shows when a new missed call has been received. Lets you know the Phonebook is open. Shows when you’ve set an alarm clock. Shows when handsfree is switched on. Lets you know the handset ringer is off. Lets you know the answer machine is on. Flashes if you have new answer machine messages.
Getting to know your phone Finding your way around your phone Your new phone’s menu is easy to navigate. Each menu has a list of options, which you can see on the next page. When the handset is switched on and at the home screen 1. Choose menu by pressing . 2. Use the or buttons to scroll through the available menu options. 3. When the menu you want is on the screen, press the . 4. Use a to scroll through the available menu options. To go back, press . To return to the home screen menu, press .
Getting to know your phone Menu map Phonebook List Entry View VIP New Entry Delete All Direct Memory Call Block By Call Type Edit Delete Key 1 Key 2 Key 3 Key 4 Key 5 Key 6 Key 7 Key 8 Key 9 Intern’l Withheld Unavailable Payphone Blacklist Block Mode On Off On Off On Off On Off Off Block all Allow VIP Block list Block Number Change PIN View Add new Always on Start & end Always on Start & end Always on Start & end If you need some help, call us on 0800 145 6789* or go to bt.
Getting to know your phone Clock/Alarm Date & Time Set Alarm Alarm Tone Auto Clock Personal Set Handset Tone Off On once On daily Melody 1 Melody 2 Melody 3 On Off Ring Volume Ring Melody Key Tone Docking Tone Base Tone Handset Name Auto Pick-up Auto Hang-up Backlight Base Melody Base Volume High Boost Progressive Ringer Off Low Medium Melody 1-10 On Off On Off Melody 1-5 Low Medium High Melody off On Off On Off On Off If you need some help, call us on 0800 145 6789* or go to bt.
Getting to know your phone Advanced Set Calls List Conference Answ Machine Register Unregister PIN Reset Play Delete All Record Memo Answer Mode All Calls Missed Calls Auto Off Recording Play Answer + Rec Answer Only Answ On/Off Answ Setting On Off Ring delay Remote Acc.
Base buttons Delete Press once to delete Answer on/off a message when Press to turn the answer you’re playing it. When machine on or off. When your phone is in idle it’s set to on, ‘On’ will mode, long press to light up. delete all old messages. - Volume + Decrease or increase the speaker volume during playback and the call screening volume during idle mode. Play Green light on the button will flash when you have a new message. Press to play messages. Press it to stop messages during playback.
Using the phone Switching the handset on and off 1. Press and hold until the handset turns on or off. Making an external call 1. Press . 2. When you hear the dial tone, type the number. When the call begins, the light on the phone’s base will flash. Preparatory dialling 1. This lets you type in the number first, to avoid mistakes before the call is connected. If you make to delete the last digit. a mistake, press 2. Press to dial. Ending a call Press .
Using the phone Auto Pick-up If auto pick-up is set to On you can answer a call by lifting the handset off the base. If auto pick-up is set to Off, you’ll need to lift the handset off the base and press too. Auto pick-up Off is the default setting. See page 51. Out of range warning The icon on the handset display lets you know you’re within range of the base. If you go out of range the icon will disappear. If you’re on a call and go out of range, you’ll hear a warning beep.
Using the phone Answer a call using handsfree When your phone rings, press after you’ve answered it. Your call will be transferred to the handset loudspeaker. Switching to handsfree during a call to put it on loudspeaker. During a call, press To switch handsfree off and go back to the earpiece, again. press Redial You can redial any of the last ten numbers you’ve called on your BT3570. Redialling the last number 1. Press . Your last dialled number will show on the display screen. to call it. 2.
Using the phone Saving a redial number to the phonebook 1. Press and use the arrow buttons to get to the number you want to save. 2. Press . You’ll be asked if you want to save the number, press . 3. Use the keypad to type in the name and press . 4. If you need to, edit the number and press . Deleting a number from the redial list 1. Press , then use the arrow buttons to scroll through to the number you want to delete. and then to get to Delete. Press . 2. Press 3. You’ll be asked to confirm.
Using the phone The handset backlight won’t come on and the only sounds the handset will make will be the ‘battery low’ and ‘out of range’ warnings. The base call screening will turn off. Turning Do not disturb off When you have Do not disturb switched to On, it will show on the screen when your phone is in idle mode. 1. When you’re on the handset’s standby screen, press to turn the feature On or Off. DoNotDisturb will replace the handset name and number when this is switched on.
Using the phone Finding your handset (paging) If you can’t find a handset, you can ring it using the base. If you get a call while using paging, the call will take priority. If you’ve switched your ringer off, it’ll be temporarily switched back on during paging to help you find your handset. 1. Press to ring all of the handsets registered to the base. The display screen on each handset will show Paging for up to 30 seconds. When you’ve found your handset, press again to stop the ringing.
Call Block Your BT3570 can block calls by type or by number. To get the most out of it, you’ll need to subscribe to a Caller Display service from your network provider. Charges may apply. You’ll need to type in your PIN before you’ll be able to change any of your Call Block settings. Default PIN is 0000. Intern’l means you have an international call. Blocking calls by type You can choose to block International, Withheld, Unavailable or Payphone numbers.
Call Block Adding a number to the Blacklist You can block specific numbers by adding them to the Blacklist. If you add a number to the Blacklist, your phone won’t ring. until you get to Call 1. Open the menu and press Block. Press . 2. Type in your PIN and press again. 3. Press until you get to Blacklist and press . 4. Press the arrow buttons again to scroll through to Block number. Press . 5. Press until you see Add new and press . 6.
Call Block Editing a number in the Blacklist 1. Open the main menu and press until you see Call Block. Press . 2. Type your PIN using the keypad and press again. 3. Press the arrow buttons to scroll through to Blacklist and press . 4. Press to get to Block number, then press . 5. Use the arrow buttons to get to Edit and press . 6. Find the number you want to edit and then press . When you’ve finished editing it, press to save your changes. Deleting a number from the Blacklist 1.
Call Block Deleting all of your Blacklist 1. Open the main menu and then press to get to Call Block. Press . 2. Type in your PIN using the handset keypad and then press . 3. Press until you see Blacklist on the display screen. Press . 4. Press to get to Block number and press . 5. Press until you get to Delete all. Press 6. Confirm? will show on the handset display screen. Press . Changing your PIN 1. Press to open the menu. Press to get to Call Block and press . 2. Type in your PIN and press . 3.
Phonebook You can save up to 50 numbers to your phonebook. Names can be up to 12 characters and numbers can be 24 digits. Use the keypad buttons to type names, using the letters above each number. For example, if you once for wanted to write Tom, you would press three times for the ‘o’ and once to the ‘T’, enter ‘m’. If you make a mistake, use the to delete the last letter you typed. You can use to toggle between uppercase and lowercase letters. To add a space, press . Store a phonebook entry 1.
Phonebook Character map 0 SP . 0 , / : ; “ ‘ ! ¡ ? ¿ * + - % \ ^ ~ | 1 2 3 4 5 6 7 8 9 1 @ _ # = < > ( ) & € £ $ ¥ [ ] { } ¤ § … a b c 2 d e f 3 g h i 4 j k l 5 m n o 6 p q r s 7 t u v 8 w x y z 9 * * # Changes text entry mode (sentence case, upper or lower) Viewing/dialling a phonebook entry 1. When the handset is on the home screen, press . The first entry will show. and to scroll through the entries. 2. Press 3. When the phonebook entry you want shows on the to dial it.
Phonebook Searching alphabetically for a phonebook entry 1. When the handset is on the home screen, press . 2. Use the keypad buttons to search for the name. For example, to find a phonebook entry beginning with four times and then use the arrow ‘S’, press buttons to scroll through the entries until you find the one you need. Editing a phonebook entry 1. When your handset is on the home screen, press . 2. Use and to scroll through to the phonebook entry you want to edit and select OK by pressing . 3.
Phonebook Adding a pause to a saved number If your new phone is connected to a switchboard, you might need to add a pause to a stored number. A pause will normally be after the switchboard access code (for example 9). When storing a number, and then continue typing it. press and hold Viewing a phonebook entry during a call. 1. Press . You’ll see the first entry in the phonebook. 2. Type the first letter of your phonebook entry name using the keypad. Then scroll through the entries and .
Phonebook Deleting the entire phonebook When you delete all of your phonebook entries, they’ll be removed from each of the handsets. 1. Press to open the menu. Press it again when you see Phonebook. 2. Use the arrow buttons to get to Delete all and press . 3. Press to confirm. Storing a speed dial number You can assign numbers from your phonebook to the 1–9 buttons on your keypad, so you can call them quickly by just holding the number down. They’re also called Direct Memory numbers. 1.
Phonebook 6. Use the arrow buttons to find the Phonebook entry you want to assign to the speed dial button and press . Dialling a speed dial entry 1. On the keypad, press and hold the speed dial number you’ve assigned your phonebook entry to. Their phone number will be dialled automatically. If you need some help, call us on 0800 145 6789* or go to bt.
Caller display and the Calls List You’ll need to subscribe to your network provider’s Caller Display service for this feature to work. You might have to pay a fee. For more information on BT Calling Features, call BT free on 0800 800 150. For the caller’s name to be displayed, make sure you’ve stored the full telephone number in your contacts list, including the dialling code.
Caller display and the Calls List If you miss a call, will show on the handset display screen. To stop this from showing, just view the Calls List from any handset registered to the base. Viewing or dialling an entry in the Calls List to get to the Calls List. When you see Calls 1. Press List, press . 2. You’ll see the most recent entry. If you haven’t got any numbers stored to the Calls List, List empty will show. and to scroll through the list. 3. Use 4.
Caller display and the Calls List 7. The number you’re saving will be displayed. to save Edit it if you need to, then press the number. Saved! will show and you’ll hear the confirmation tone. Deleting an entry in the Calls List to get to your Calls List. 1. Press 2. Press or OK to enter Calls List. 3. Use the arrow buttons to get to the list entry you want to delete and select OK by pressing . 4. Press until you get to Delete and press . You’ll be asked to confirm, press OK.
Answer machine Your new BT3570 comes with an answer machine that can record up to 59 messages within the 20 minutes recording time when it’s switched on. Each message can be up to three minutes long. Using the answer machine from the handset Switching the answer machine on or off 1. Press to get to the menu, then use the arrow buttons to find Answ Machine. Press . 2. Press until you see Answ on/off and press . 3. Use the arrow buttons to choose between On to confirm.
Answer machine Recording your own outgoing message You can record either a Answer + Rec message or an Answer only message. If you chose Answer + Rec, your caller will be able to leave a message. If you choose Answer only, they won’t. to 1. To record your own outgoing message, press get to the menu. until you get to Answ Machine. Press . 2. Press 3. Then use the arrow buttons to find Answer Mode and press . 4. Then choose Answer + Rec or Answer only and press . 5.
Answer machine 3. Then press the arrow buttons until you find Answer Mode. Press . 4. Then choose between Answer + Rec or Answer only and press left option button. 5. Then select Personalized or Predefined by pressing . 6. When you see Play on the display screen, press . Your current message will be played back to you Recording a memo When you record a memo, it’s saved on your answer machine and can be played back by other users like a normal answer machine message. to bring up the handset menu. 1. Press 2.
Answer machine The default outgoing message is Answer + Rec. Setting the Answer Mode There are two answer machine types: Answer + Rec and Answer only. Answer + Rec lets users record messages to your answer machine. Answer only doesn’t. Here’s how to set it. to display the handset menu. Use and 1. Press to get to Answ Machine. Press . 2. Press until you get to Answer Mode and press . 3. Use the arrow buttons to choose the answer type you want and press . 4.
Answer machine 3 rings. If there are no new messages it will answer after 6 rings. That way, you won’t get charged for the call if you haven’t got any messages to check. until you see Answ Machine, 1. Press . Press then press . 2. Press until you get to Answ Setting, then press . 3. When you see Ring delay, press . 4. Press and to get to the number of rings you want and press .
Answer machine The default setting is call screening On. While screening, you can adjust the volume by pressing or on the handset or on the base. e Volum 1. To turn it on or off, press to display the menu. Use the arrow buttons to scroll through to Answ Machine. until Answer Setting appears on the 2. Press screen. Press . 3. Use the arrow button again until you get to Hs Screening or BS Screening and press . 4. Use the arrow buttons to choose between On or Off to confirm.
Answer machine Message playback When you’re playing messages, you have the following options: and adjust the volume. switches the playback from handsfree to earpiece. plays the current message from the beginning. skips to the previous message. skips to the next message. When your messages have finished playing, you’ll be taken back to the Play messages screen and messages will be renumbered if you’ve deleted any.
Answer machine Using the answer machine from the base Switching the answer machine on or off at the base To turn the answer machine on and off using the base, just press . When the answer machine is On, On will be lit on the . Find Answer On Find Answer On Playing messages using the base When you get a new message, Play will flash on the base of your phone. Press it to play your new messages. If there are no new messages, all stored messages are played in the order they were left.
Answer machine Deleting all played messages 1. When the base isn’t in use, press and hold to delete all your old messages. You will hear a confirmation tone. Delete Remote access With Remote access, you can listen to your answer machine messages from another phone. You’ll need to set a PIN. The feature will need to be switched On for it to work. Setting or changing the remote access PIN to open the menu. Press until you get 1. Press to Answ Machine. Press . 2.
Answer machine You cannot turn Remote access On until you have set a remote access PIN. The default setting is Off. Turning remote access on or off 1. Press , then scroll to Answ Machine and press . 2. Press until you get to Answ Setting, then press . 3. Use the arrow button again to find Remote Acc. and press . 4. Press and to choose between Activate and to confirm. Deactivate, then press Operating your answer machine remotely 1. Dial your number from another phone. 2.
Settings Setting the handset ringtone You can choose from ten ringtones. 1. To change it, press and then press to find Personal Set and press . 2. Handset Tone will show on your display screen. Press . 3. Use the arrow button to scroll through to Ring Melody. Press . 4. Select the tone you want and then press to save it. Setting the handset ringer volume 1. Open the menu by pressing . Use the arrow buttons to scroll through until you come to Personal Set. Press . 2.
Settings Turning the handset tones on or off Each time you press a button on your keypad, a tone will sound. You can turn these on or off. The default setting is On. and press until you get to 1. To change it, press Personal Set. Press . 2. Press until you get to Handset Tone. Press . 3. Then press to get to Key Tone. Press . 4. Then use the arrow buttons to scroll between On and Off and press . Changing the handset name You can personalise your handset name, using up to ten characters.
Settings Turning the backlight on or off 1. Press and then use the arrow buttons to scroll through to Personal Set. Press . 2. Press until you see Backlight and press . 3. Press or to scroll between On and Off, then to save. press Changing the call settings You can set your BT3570 to Auto Pick-Up and Auto Hang-Up. With Auto Pick-Up, you can answer a call by taking the handset off of the base when it’s ringing, without having to press any buttons.
Base settings Choose from 5 base ringtones. The default base ringtone is Melody 1. There are 5 base ringer volume levels, Low, Medium, High and Melody Off. The default is Medium. Setting the base ringtone 1. Press and then scroll through to Personal Set. using the arrow buttons. Press . 2. Press until you get to Base Tone and press . 3. Base Melody will show on the screen. Press . 4. The base will play your current ringtone. Press to choose between five different ringtones, and then press .
Base settings 1. To change it, press and then press to scroll through to Advanced Set. Press . 2. Press until you see PIN on the display screen. Press . 3. If you haven’t set one before, you’ll be prompted to set a four-digit PIN. When you’ve done it, press . Or if you’re changing a PIN you’ve already set, you’ll be asked to type in the current PIN. Then follow the instructions on the screen to set a new one and press . 4. Enter your new PIN again and press . Saved! will show on the screen.
Clock/Alarm If you have subscribed to a Caller Display service the time and month may be set when you receive your first call but you will still need to set the year. Setting the date and time 1. Press , then scroll to Clock/Alarm. Press . 2. Press until you get to Date & Time and press . 3. Use the keypad to type in the date and press . to save. Then add the time. Press Setting an alarm 1. Press , then scroll to Clock/Alarm and press . 2. Press until you see Set Alarm. 3.
Using additional handsets Registering an additional handset If you bought your BT3570 as a multipack, all the handsets that came with it will be registered at the base. If you buy new handsets separately, you’ll need to register them before you can use them. You can register up to four handsets and have to complete the registration process in two minutes. At the base: for 5 seconds. You now have 2 1. Press and hold minutes to register a handset. Find Answer On At the handset: 1.
Using additional handsets Registering another make of handset to your BT3570 base If you want to register another make of handset (i.e. not a BT3570 handset) to your BT3570 base you will need to follow the Registration instructions that came with the handset first and then continue with the base part of the registration procedure (as shown in point 1 on page 55). Please note that registering other types of handset will only provide limited compatibility i.e.
Using additional handsets Holding a three-way call You can hold three-way calls with either two external callers or, if you’ve got more than one handset, two internal handsets and one external caller. . This will put your 1. During a call, press and hold caller on hold. 2. Use the arrow buttons to find the handset you want to add to the call. 3. When the other handset answers, you can announce to connect the calls. the call and press 4.
Help My phone isn’t working • Have you activated the batteries correctly? See page 5. • Check that the mains power is correctly connected. No dial tone, or a line cord error message is displayed on the screen • Is the phone cord plugged into the base and phone wall socket? • Check that the mains power is correctly connected. • Only use the phone cord supplied with the phone. Can’t make or receive calls • Check that the mains power is correctly connected. • The batteries may need recharging.
Help • Make sure the handset is registered to the base. See page 55. No display • The batteries may be flat, dead or incorrectly inserted. • Recharge or replace the batteries. • • • • Range icon flashes Make sure the handset is registered to the base. See page 55. Check that the mains power is correctly connected to the base. Check that the handset is within range of the base. If the batteries are low, place the handset on the base/charger to recharge.
Help Can’t register a handset to a base • You can register up to four handsets to your BT3570 base. Check that you haven’t gone over the limits. • Check that you’ve entered the correct system PIN number (default PIN 0000). • Check that you’re at least one metre away from other electrical equipment to avoid interference when registering. • • • • Base unit doesn’t ring but the lights are on Have you connected the phone line correctly? Do not disturb may be switched on. See page 24.
Help Customer helpline If you’re still having problems, call us on 0800 145 6789* or go to bt.com/producthelp General sales enquiries • BT residential lines, call 150. BT Business lines, call 152. • Non-BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business). • To buy extra handsets, call us on 0800 145 6789*. Billing enquiries Please see the phone number shown on your BT bill. If you need some help, call us on 0800 145 6789* or go to bt.
General information Important This equipment is not designed for making emergency phone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched phone networks and private switchboards in the United Kingdom. Replacing the handset batteries After a time, you might find that the handset batteries run out of charge more quickly.
General information • Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals. Cleaning Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock. Environmental • Do not expose to direct sunlight.
General information Guarantee Your BT3570 is guaranteed for 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT3570 or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
General information REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4. Any additional handsets and chargers that you register have a REN of 0. Connecting to a switchboard Switchboard compatibility This telephone may be connected to most types of switchboard, however in the event of any difficulties, consult your switchboard Service Provider.
Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2016. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in China.
